#understaffed

Culture deterioration, low morale, key talent leaving, remaining employees being overworked... They've created a recipe for disaster with layoffs and constant toxicity and there are plenty of signs it's slowly destroying the company but nobody seems to notice or care.

I know I won't. I don't give a damn what's expected, I'm already overloaded as it is.

Headcount keeps dropping but the work never does, so you just keep piling more on your plate. Meanwhile, your manager couldn't do your job if their life depended on it, so good luck getting any real support. It is exhausting and completely unsustainable. This is a nightmare and I'm sick of living it.

Anyone else in a T2 department that’s consistently told by higher ups they are not backfilling positions and we have enough people. Yet everyday we’re in an alert due to terrible service levels and have tons of people waiting on hold, meaning we only do phones all day and all other activities are cancelled? If anything we are worse after the end of the year and tax season. This place su-ks the soul out of you after years doing the same thing. It appears the goal is to try and squeeze as much work as possible from less people. Leadership acts like the world is on fire if some business partners are on hold for a couple minutes.

Nobody trained me. You're simply expected to know things, then get blamed when you don't. The mood is terrible because everyone is only here out of necessity. Corporate talks a big game about safety and standards but won't fund what it actually takes to meet them. They'd rather rearrange the shelves than make the job manageable for the people stuck doing it.

Any other clubs that lose people find out that they aren’t being replaced ? We lost a receiver, a day forklift driver and someone in freezer cooler .. we were told they were not getting replaced .. yet the F/c now has a merch over there which has left the floor short .. then they take a lift driver over there which make the floor short again.. why are we not replacing people .. all they are doing is stressing everyone out because we still have to do the job yet we are running out butts off like crazy while our managers get a huge pay raise to still sit in the office or walk around the club with their coffee cups barking out orders of how we aren’t getting enough done . Home office needs to get their heads out of their butts and realize it isn’t the mangers keeping your clubs going … it is the associates u are treating badly

Hi guys, I’m wondering how is the situation for our German colleagues.
I applied for an internal position there.
I heard that lot of people left by applying to the last VSP and now many teams are understaffed

Clearly, AI is going to do all the human empathy and communication work of humans...

There were so many cuts lately that every person on my team now does the work of two people - if we're lucky! Some are doing even more. When will this end? When we start keeling over?

This wasn’t a mass layoff like the one in January, but a few one offs occurred today. My manager and our 2 leads had their roles eliminated today, we were told the news at 4:30pm. Only thing the AVP said was their roles had been eliminated after a thorough review of everyday duties. As if we weren’t already short handed, now the rest of us will be drowning.

HCSC according to Beckers article lost $1.7 Billion in 2025. The geniuses in charge tell everyone to track their backfill slots and make sure to keep them documented so that when money loosens up we can fill them. Then HR partners tell us if the back fills were lost in 2024 and 2025, you must have learned to live without the positions, only 2026 losses "MIGHT" be backfilled.

They keep piling on work, but yet they fund nothing to help automate or just invest in basic system infrastructure. Yet what business do we have expanding to other states without the staff to support this effort.

So why do I use the comparison to a trailer park? HCSC has ambitions on a beer budget, everyone wants to be something more but they forget they live in a trailer park. HCSC has turned into a run down, rusty trailer park of a company. Constantly broke, constantly thinking leadership is high and mighty but instead they are the drunk on the porch in their underwear at the trailer park.

And cripple teams in the process? You can only spread so much work across so few people, especially when specific roles require specific skills. It's pretty clear that efficiency and morale aren't even on the list when they're making these decisions.

She hit the nail on the head with this one. It perfectly captures everything people hate about fake corporate morale culture. Emmy P somehow thought the best thing to send out was a soft and little lifestyle reflection about pillows, sweatshirts, coffee mugs, and “comforting scents,” while employees are overwhelmed, understaffed, underpaid, exhausted, and emotionally checked out. The email actually comes across as being completely detached from reality. It reads less like leadership communication and more like someone journaling after a relaxing retreat while the workforce is still drowning in stress and expected to smile through it.

What makes it worse is how pompous and performative it sounds. “Home is where the rhythms are familiar”. Meanwhile employees rhythms are familiar too by trying to survive impossible workloads, nonstop emails, useless meetings, constant policy changes, and management decisions made by people who haven’t touched frontline work in years or even grass for that matter. Nobody asked for a poetic reflection about your favorite coffee mug. People want staffing, functioning systems, competent leadership, fair pay, and transparency. Instead, they get this polished corporate BS pretending to be “morale boosting.” It feels insulting and leadership communication like this always assumes employees are emotionally soothed by positivity alone, as if a cheerful tone can replace actual support.

And then the dramatic ending about opening “that enormous pile of mail” is almost comical. Oh no, not the mail. As if leadership even understands how miserable people are. It’s the disconnect. It’s leadership speaking like everything is cozy and reflective while employees are mentally exhausted and begging to feel heard. We’re past the point that all the “we care about people” messaging starts sounding hollow when it’s constantly wrapped in corporate inspirational language instead of meaningful action.

Please leave the company and for the new joiners, just don’t.

What the he-l are we supposed to do now?

Four people, all in their 50s and above. I'll be honest, I have no idea how we're supposed to continue without them, especially since we were stretched thin as it is.

Service appears to have taken a backseat with gehc. Management plays the "metrics" game to justify low employment numbers. Even going as far as wanting a .9 FTE which is absurd for field service.

Any prior fe's experience this in their region?

Experianced Field guys are leaving for better pay and less expected OT.

We lost more than half people in the last two years. Is there any chance we can consider ourselves safe?

For years now, every layoff round has taken either a core role or someone who was holding the whole team together. And nothing ever gets backfilled. No follow-up, no acknowledgment of the gaps. It's like leadership wants teams to fall apart. I get that they're just lazy number-crunchers, but even then, this makes no sense.

I'm so burnt out that I'm ready to ask for a spot on the next list. The strategy of slashing headcount to boost profits and never looking back is not sustainable.

Sales have tanked to LY
Credit applications have plummeted

Customers discretionary spending has tightened up tremendously

Payroll Hours slashed in my region

It appears that the majority of the doctors were fired and now we can't meet client commitments - or even basic compliance requirements in many cases. Does anyone know what the plan is for EviCore?

How is this model sustainable? We're going to lose major clients if this keeps going on.

What's the deal with the hiring freeze. My team has been overworked and under staffed for half the year in GRM. Is there any end in sight it's dam near May

Based on recent employee reviews on platforms like Glassdoor and Indeed, Truist has faced significant criticism, with some employees labeling it a poor workplace due to high-stress, understaffing, and poor management. Common complaints include intense sales pressure, post-merger cultural issues, and poor work-life balance.
Key themes from negative reviews include:
Management & Culture: Reports of toxic, "bully" management, high turnover, and a lack of support from leadership.
Workload & Staffing: Many employees report being overwhelmed, understaffed, and expected to handle multiple roles (e.g., teller duties while being a banker).
Compensation & Career: Frustration over stagnant pay, minimal raises, and broken promises regarding career advancement.
Morale: Deteriorating culture, inconsistent, and often, low morale following the merger, often characterized as a "chaotic environment".
Glassdoor
Glassdoor
+7

Is that the plan? Workload's unmanageable. Half the tasks are things none of us know how to do. What am I supposed to do? Magically acquire a whole new skillset?

Since three reorgs ago. Oh well, not that I care if any work is being done.

As I understand, they lay off a bunch of technology teams/devs etc. that support apps and products. Who is then going to work on those? Do they purposefully want to ki-l those products and not offer them to clients anymore? Or do they really hope that a couple thousand new workers are going to be able to keep it up?

Do we have any idea on when OHAI is going to hit and how bad it will be? We are stretched thin as it is.

Merle Norman is a great option if there are any near you. Commission is much better than belk, without the insane requests for credit, working in other departments, and understaffing.

Corporate should be ashamed of themselves for allowing this to happen. It's bad enough to allow unsafe working conditions in the pharmacy, but the front store is treated like a complete afterthought. Especially should District Leaders and Regional Directors be ashamed for not standing up for their teams and fighting back against corporate and their complete lack of care for those at the store level. 1 or 2 people is NOT a crew!! Understaffing, low wages, unrealistic metrics, unreasonable expectations, ignoring customer complaints about long lines and wait times, where does it end?? If CVS doesn't care about the front store, then get out of the front store business. But DO NOT keep treating the front store like garbage and yesterday's newspaper.

The people at the ground floor are the ones who keep the ship running everyday. Treat them like they matter, because without them, you have nothing.

The cuts have created major disruptions that no one seems interested in fixing. Entire teams are crippled, many managers can't get up to speed (unsurprisingly), and critical gaps in roles and workload go completely unaddressed. Was there ever a real reorganization plan? Pleasing the markets was never a sustainable long-term strategy.

I'm new to this site. I feel like i havent seen many comments from people in PVS under Tom Ap Simon. He was 100% in charge when I came on in 2020. In 2022, they hired a lady to take over PVS so Tom could focus on higher education. This lady was way more personable and professional than Tom in my opinion. She obviously had a vision, and part of that was to create a new department. She hired a black woman for that department who was very qualified based on previous work experience. Not even 2ish years into the role, this competent PVS leader departed. They did not replace her. They said Tommy boy would absorb and handle both Higher Ed and PVS. A few months after our original PVS VP left, our smaller dept head left abruptly. They did not replace her either and instead shoved our department into another that make 0 sense for half of the employees there.

PVS has a goal to increase enrollment by almost 50%. That is an insane metric and didn't even happen during Covid. On top of that, they so far have hired literally no one on the school facing side of things to support these schools/students. I thing they are eventually going to just sell PVS because it's obvious the powers that be don't understand the actual work that's needed to make this business line successful.

Let me run through the state of things. Talented staff are quitting. The ones who stay aren't keeping up with inflation. Some are getting let go anyway. Those of us left are doing triple duty. Clients feel the drop in quality and they're letting us know. Simple requests become week long projects. And to top it off, we've got contractors who don't know what they're doing and don't care to learn. A few are good. Most aren't. This is where we are.

I work in the Service Division, assisting the branches. I want to let you know what is going on. We are all being cross trained on almost all service areas. We were told that it would be a topic or two. They keep adding more and more subject matter in a short amount of time. The training is very minimal, there are a lot of gaps in the training in which we are expected to figure out on the fly when we get a branch call.

I hear the branch team’s frustration when they call in. They are getting transferred around because associates do not know how the answer the question nor the best area to transfer the call. Most of us are doing the best we can with the minimal training. Many of us are SMEs in one area but now are trying our best to answer calls in a totally different area.

This isn’t fair to the branch teams at all. I thank those at the branch that have been patient with me, it really helps to get through a stressful day. I’m sorry the branches are going through this.

The people they chose to cut never made any sense. Now we can't do parts of the job at all, and we're buried in the rest. It feels like they want us to fail.

It's nearly impossible to keep up with the workload. My team lost more people in the latest round. Does anyone actually consider whether teams can still function when making these cuts? Sure doesn't feel like it.

They think they can run the whole store on skeleton crew indefinitely. It's just a matter of time before all of us just stop showing up.

I’d pay to see leadership try handling this workload for even a few weeks.

I'm so tired of this cr-p. They keep layering on expectations while continuing to shrink support. At some point, the math just stops working. I'm done even trying. I might get fired, but I'm not a magician. It is what it is.

Is it just us, or is the hiring ban only 'optional' for certain teams? Anyone heard when they’re planning to unblock reqs? It's a nightmare now. We can't replace leavers

We need some help in the field we have been cut down to a skeleton crew and my manager is non-existent.