#quality

Today I and several other people in Citi Frad division were laid off as well as representatives in Quality. The average tenure of those dismissed was 4 yrs or over. It is devastating and I’m just still in shock.

So we rolled out these AI tools last week. You know who you are. They are a complete disaster. The tools provide minimal value and very tedious to use. They actually make our work much more difficult, all to improve “quality”. This is going to lead to a backlog of work. What is the play here? Create a disaster on purpose so some higher-up finally gets that AI ain’t all it’s cracked up to be?

I am about to join Q's Automotive divison, i appreciate any insights about quality of work, teams, wlb. Thanks in advance.

The post below the line of === recently appeared on a Telstra executive's LinkedIn account. It was also covered by the Australian Financial Review in an article by Media, marketing and telecommunications reporter Sam Buckingham Jones.

As a former Telstra Principal Technical Officer with 4 decades of experience in the network maintenance and implementation field, I find this 'restart' approach extremely disturbing. It fixes nothing and may have the potential to interrupt traffic to triple-zero 'emergency' calls. (That is - calls to police, fire & ambulance).

Such interruptions have previously been linked to the death of people.

How many times will Telstra merely restart equipment before actually fixing the real fault ?

If equipment requires repeated restart to clear faults, then the network owner should really be placing more scrutiny on their vendors and demanding a real fix.

Network operators should focus on quality of service, rather than just 'clearing' equipment alarms to improve KPIs. Network alarms are raised for a reason. - To notify of problems.

Fix the faults. - Don't just clear alarms to improve your statistics.

“Have you tried turning it off and on again?”
Turns out, our network already has🤖🔁🔧

Telstra's SmartFix 🤖 is one of those AI capabilities that’s quietly been working in the background for years to make things better for our customers.

SmartFix uses smart telemetry from across the network 📡 to spot common issues early and, where it can, fix them automatically - sometimes by restarting equipment before a customer even realises there’s a problem.
✅ Fewer faults
⚡ Faster fixes
🙂 Less friction

This is AI doing real work, not demos or hype. And it’s a great example of our Network as a Product strategy in action - using data, software and automation to make the network itself smarter, more adaptive and more valuable 🔧📈.

We’ve been applying AI like this for a long time, embedded deep in how the network operates, with a simple goal:
👉 more reliable connectivity
👉 better experiences
👉 every day

No more layoff warning ahead !!!

Another shitTel id--t CEO after another one

Serious threats to fire anyone for chip bugs from a guy that never know how do design a CPU.

One the famous news

https://www.tomshardware.com/pc-components/cpus/intel-ceo-lip-bu-tan-stamps-out-chip-bugs-with-aggressive-new-quality-standards-says-major-validation-errors-can-result-in-termination-b0-you-keep-your-job-anything-above-that-you-are-fired

While Microsoft offers 4 millions dollars to find bugs for its ai & cloud bug bounties

https://www.zdnet.com/article/microsoft-offers-4-million-in-ai-and-cloud-bug-bounties-how-to-qualify/

because openly talking about the sh-t show I am experiencing to anyone here puts my job at risk. Communication between the groups is not as good as it was before Nov 2025. Project progress has slowed, keeping up with changes in direction is ridiculous. and trying to keep quality in the contractors' work is, well, impossible (too much to oversee). Leadership should not have wiped out so many good people in that last big layoff. This is my experience. Is it just me, or are others in this market also at their limit?

It makes HCSC look stupid. Just wow.
A healthcare company that doesn't sweat the details when communicating with 30 million people.
Stupid.

Ford is in denial if they believe the supply base is responsible for their pathetic quality performance, First they purge their tenured engineers from the team and they revel in lowest price globally and can’t provide reliable repairs for recall issues.

No one is drinking the Ford Kool-Aid on TVM.

From Ford Authority:

Ford has certainly dealt with its fair share of quality issues over the past few years, leading to soaring warranty costs and a record number of recalls being issued. However, many of these quality woes stem from supplier parts, and not anything made by The Blue Oval itself, though it's obviously dealing with the repercussions. As such, while Ford attempts to improve its relationships with suppliers, the automaker is also getting serious about improving the quality of parts it procures from them.

According to Crain's Detroit Business, Ford is cracking down on supplier quality and costs by placing companies that exhibit quality issues on a "no bid" list for future contracts, as well as requiring others to submit three-year cost savings plans to prevent a similar outcome. The Blue Oval is requiring certain suppliers to enter what's known as "total value management" plans (TVMs), which require a certain percentage of cost savings on the overall supplier business every year.

TVM programs are nothing new nor uncommon, as automakers generally bind suppliers to meet certain quality and cost savings targets in that manner. What makes Ford's TVMs unusual, however, is that it's stepping up the enforcement of its multi-year requirement, and even pulling business from suppliers that don't reach some sort of agreement with the company.

At the same time, Ford was quick to point out that this is not a new policy, and that enforcing TVM programs are part of its broader efforts to improve quality and reduce costs in order to better "compete in a rapidly changing and complex industry."

“We work with each of our suppliers to seek ongoing improvements to address gaps in quality, cost, delivery and resilience, which may take multiple years to implement,” Ford spokeswoman Ursula Muller said in a statement. “Sourcing is a multi-dimensional process that rewards suppliers who perform and bring the best enterprise value for Ford and our customers.”

The biggest past baggage is still heading the testing and that is resulting in every day deterioration of Coupa quality with many escalations coming every day. Now next list of layoffs is ready just after the current events and she is destroying everything just to save her job. All strong performers under her have left because of her incompetence. Every one in testing team is trying to move to development or leave the company and only people left are those who are not getting anything else. Worst to come for Coupa quality and the remaining people !!

“The machines are coming! We need security! We need quality!”

Amazing, right? For years, engineers were just “resources,” completely interchangeable, no need to listen to them. Now, overnight, they’re supposed to save the company from the big scary algorithms.

So now we get meetings, policies and buzzwords. Security this, quality that. Very impressive words, everybody’s saying them.

But here’s the problem, and it’s a big one: you can’t slap some shiny new technology on top of a rotten, inhumane culture and expect miracles. Doesn’t work. Never has. If you treat people like disposable parts, don’t be shocked when the whole machine starts rattling - AI or no AI.

Even no brand Chinese products on Amazon have better quality.

They moved half our team overseas last year and the quality dropped immediately. But they saved money so nobody cares.

We have enough intelligent people inside the organization. Cost saving? I don't think so. It usually takes much longer to get low quality work based on my experience with Indian.
Now we oursource our manufacturing jobs to China and white collar jobs to India. What has been left for our younger generation? Must be some dark powers that work behind this, let alone of the greedness of capitalist.

Have you actually worked with our contractors lately? They have massively lost capability due to offshoring. They basically just have a bunch of people doing copy and paste from old deliverables without any understanding of what the deliverable is. Very low quality coming out of these HVECs today.

"Based on 2025–2026 reports, Fiserv has faced significant scrutiny and operational issues, leading to allegations of providing substandard service, technical instability, and utilizing "junk fees".

https://www.gbnews.com/sport/football/nike-world-cup-kit-flaw-england

Related to layoffs and a loss of expertise/talent?

Our new store manager has skipped the sale set for the last two weeks. The prices are just totally wrong throughout the whole building, and we are told to do overrides for the customers. Anyone else experiencing anything insane like that?

When did just barely good enough become our goal? We used to demand the best. Being part of ExxonMobil was something to be proud of. No longer. Now we just settle for good enough. The trouble is good enough is really embarrassingly poorly done.

Honestly, how many new bugs do you think Cisco will ship because of LLMs? Leadership seems to think it’s magic and makes everything faster. 😆

This furniture is very cheaply made and will not last long

They’re combining and eliminating some roles at the sites. Mainly in maintenance and quality from what I know. Maintenance planners is one.

Why are the hats given out such POSs? They are such low quality. Why even give them out? Why does no one wear theirs?

Let me run through the state of things. Talented staff are quitting. The ones who stay aren't keeping up with inflation. Some are getting let go anyway. Those of us left are doing triple duty. Clients feel the drop in quality and they're letting us know. Simple requests become week long projects. And to top it off, we've got contractors who don't know what they're doing and don't care to learn. A few are good. Most aren't. This is where we are.

Employees are in layoff scare times so they cannot make any good products. Better to stay away from it.

Has the Quality of Employees gone up, down or not changed?

Everybody knows it. Continuous layoffs. Plummeting stock price. Customers pulling Dell footprint. No innovation. No enterprise solution portfolio worh a sh-t. Quality hemoraging. Support on life support. Clueless leadership. No AI relevance. Just low-cost, low-margin cheap hardware, that's it. To be honest, that's all Dell really ever was.

https://cdn.f5.com/product/bugtracker/ID2137653.html

2,137,365 reported bugs/flaws/errors/failures with F5 products. The Execs have to be proud of the milestone when they went over the 2 million mark. Bugs fixed - just a fraction.

We’ve all seen the latest email: a hard push toward a few "preferred suppliers" (mostly the large Indian MNCs) and a mandate to move away from our niche partners.

Reading between the lines, this looks like a forced transition from FTEs to a contractor dominant model. But is there actually a strategy here, or is this just another way to cook the books?

A few things that don't add up:

The "Recycling" Loop: I’m hearing reports that these preferred vendors are just hiring back former colleagues and charging us a markup.

Quality vs. Cost: The feedback on these specific providers has been bottom-tier. Moving from specialized niche experts to "volume" contractors usually results in technical debt that costs more to fix later.

Compliance or Convenience? Is "inappropriate reporting" (or lack of transparency) from these big firms being ignored just because they make the balance sheet look "leaner" by reducing official headcount?

What’s the real "idea" behind this? Is it just about shifting liability and hitting a "variable cost" target for the next earnings call, or is there any long-term plan to maintain the quality of our output?

Curious to hear from others who have transitioned to these providers. Are you seeing a drop in quality, or is this "recycling" of old employees as widespread as it sounds?

Outsourcing sounds good on paper until you have to redo everything because it was done wrong. The cost of poor quality is way higher than the payroll savings. When will they learn this lesson?

Think about it, how many times can you reduce headcount before the quality of work starts to really suffers? They're boosting profits by slashing people, instead of improving the product or service. It's a very short sighted approach to business that'll bite us in the a-s.

Would be curious to see company wide numbers on this. Certain divisions have suffered under the low morale. There is little incentive to perform. It's only a matter of time for the rest. The C Suite does not care at all. When will their customers wake the f up?

We have had too many years to fix the company but nothing has changed only more bad decisions by management and quality/recall issues by engineers. I feel like we are going to be the next sears. I wonder which company will buy the new corporate buildings in Dearborn few years from now. Very sad story indeed. Thanks Farley and the rest of the executive leadership team for this…

All the top leaders, top contributors have mostly been kicked out or left, there is a real knowledge gap, quality issues, and continuous layoffs that's forcing basically leftover seasoned employees out. How will this company run ? How will it ever get its golden IPO ?? Who will buy Nielsen stocks ??

We all said outsourcing to Infosys was a huge mistake and the quality of work will drop drastically. And guess what? Just a few years later, Vanguard is now bringing back some of the outsourced jobs because what we were saying turned out to be true. Still not enough, but it's a start.

Just ripped my Honeywell thermostat off the wall. Dead on the coldest night of the year. Thanks for nothing

Any Updates on WellMed RA and Quality?

I work in Ford Credit / Lincoln Customer Service. You get a good picture of how poorly made these vehicles are listening to the customers. Vehicles sitting at dealers for months waiting on parts / engines, etc. while customer still making payments on the vehicles. Not enough loaner vehicles to go around in the process. Lots of buybacks if the dealer can do it depending on state limitations, etc.It is truly a mess. We do offer extensions but cannot do many at once on these vehicles. Customers going back to GM, etc. accounts getting paid off by GM and other dealers due to customers trading in due to so many recalls and problems.

Have you ever felt like a quality issue was overlooked? I’d love to hear your thoughts and experiences. What happened, and what are some ideas for addressing these issues?

To feature JF and BF. Broke Truck Mountain.

They will now be called Hallucinations