#headcountreduction

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Video: Schulman on AI Job Elimination

https://youtu.be/IbiKFm5_was

Key takeaways include:
• Workforce Disruption: Schulman acknowledges that Al will inevitably displace a large percentage of traditional customer service roles, particularly those handling routine, repetitive tasks like password resets or billing inquiries (1:10 - 1:29).
• Human-Al Collaboration: Rather than full automation, he envisions a hybrid approach where Al and human agents work in tandem to resolve more complex customer issues, ultimately improving service quality (1:32 - 2:09).
• Future Technological Outlook: Schulman emphasizes that Fortune 100 companies must embrace the ongoing technological revolution. He predicts that society will reach AGI (Artificial General Intelligence) within the next two to four years, followed by breakthroughs in quantum computing and humanoid robotics shortly thereafter (2:17 - 2:57).
• Corporate Responsibility: He stresses that as these advancements unfold, corporate leaders and society as a whole must be prepared and accept the responsibility that comes with managing these powerful technoloaies (3:00 - 3:13).


Operation North Star

PFNA has been running an extended behind the scenes reduction in force for several months now. They call it North Star. They are using 2019 headcount numbers as their target for work force reductions. It has resulted in thousands of position reductions. This year they have severance packages if needed to get to targets. There are interim milestone targets they are working against. But the "ZBB" group is going around the country totaling up reduction targets for all sites that will be then be enforced. This is hourly and salaried. Targets for salaried focused on a salaried/hourly ratio of 13:1 or higher; cross checked with the 2019 headcount. It's a top- down, arbitrary number. SOOOO much has changed since 2019. To try and hit that number is ignorant and will result in substantial performance outages. You may as well have targeted 1971! the logic is just as valid. Classic Pepsico compression productivity. you don't need real strategic business plans, just place arbitrary, impossible targets on your field and gut your capability. Indra perfected this predatory leadership. Her protégés don't know how to do anything else. Pepsico has always believed in cooking the golden goose. How Ramon, Steven and others made deliberate business decisions that cost thousands their jobs yet they continue in position is a damning indictment of the board. Where's the accountability? I guess it's the fault of the frontline? Couldn't be the C-suite's responsible? nah, right?


So are we just pretending the cuts are done???? End of May???? June???

Hearing from a few people that another round may hit by EOM ( May) or sometime in June... word going arund is bottom 10% and retirements could be part of it. Sounds like calibration season all over again.

Business transformation was supposedly the big reset, but now people are saying more org changes and headcount reductions are still coming.

Anyone else hearing this in IT, Finance, Commercial, HR, or the plants?

Feels like management already knows more than they are saying. Same pattern as last time. Silence for months, then sudden announcements.


IT moving to a factory model

During the Q2 Town Hall, a question was asked about our strategy to replace commodity IT roles with external partners.

The answer was that we're moving to more of a factory model of labor, and we're going to reduce the need to have specialized 3M knowledge.

Between that and the other half of the town hall being about how we need to scale up our use of AI, it's clear that they're looking to reduce headcount.


Oh great, double the work coming right up

Why is it always on the survivors to absorb everything from the people who got cut? If there's suddenly so much extra work, maybe those people shouldn't have been let go. But there's never any real planning afterward, just an expectation that we'll do the jobs of three people, including things we have no idea how to do.


If things are falling apart, the only way to turn a profit is to reduce headcount

Unfortunately, if things are falling apart, the only way to turn a profit is to reduce headcount, and that is not sustainable. That works on Wall Street but not with a private company. You do not have investors to impress and no stock price to move , only members who have given more than most and deserve an experience that reflects that commitment.

While expanding membership eligibility may address volume concerns in the short term, it risks diluting the brand's unique identity and the trust that took decades to build.

It is increasingly difficult to demonstrate genuine care for members and their financial well-being when it becomes harder to differentiate from competitors. For the first time in my life, I am looking at other options.

Giving three billion dollars back to members sounds significant until you do the math. Spread uniformly across 14 million members, that is roughly $214 per member per year, while USAA simultaneously raised my home insurance premium by $1,000 with no prior claims. The net result is a loss of $786 before I even start counting.

Meanwhile, member attrition is often attributed to external factors, but internal dynamics are worth examining too. Until member service metrics are quantified and honestly compared with competitors, nothing changes, and the members who built this company will keep doing the math and ask, "What do I get in service to justify the extra cost ?" Right now, no one can answer that question. Pretty sad.

OP: @ke+1krm5bf35

Bumping this up for visibility.


Credit & Finance / Laura Ks org & others….

Laura shared that in a staff meeting with her leadership, she and her peers have been asked to imagine their orgs with 50% less head count. Supposedly big reductions will be starting by end of summer and will be phased through Q4. Srini & Katz have Jeff and team making the rounds with business partners showing how his technology teams can automate a lot of what they do.


Constant LRs

We are trendy. We have constant LRs. You can argue that we invented this, we do it every quarter, used to be every year. Companies increasingly treat small to medium sized layoffs as a signal of disciplined management... Using targeted headcount reductions to reassure investors and support the stock price. So, we've been making money even before layoffs. Now we are making "EXTRA" money. Whatever. Sick.


Wells Fargo CEO talks layoffs, celebrates '23 consecutive quarters of headcount reductions'

Our CEO is CELEBRATING 23 quarters of layoffs. CELEBRATING?!?!?

That's how much our leader values the workforce. Do the math - he's celebrating the disruption and destruction of tens of thousands of careers for the past 7+ years straight.

https://www.bizjournals.com/sanfrancisco/news/2026/04/14/wells-fargo-ceo-layoffs-wfc-earnings-call.html

i'm outta here asap. its only getting worse


This is what they are watching

I am expecting more layoffs. I have no insider info. I feel that they are going to keep pushng in the same direction. This means job cuts.

Lookat the stock price. It has gone up several times over since 2023, and guess what else started happening around then? The employee count began dropping hard. That is not a coincidence.

The stock price is what they are watching. it's not our frustration stress & complaints. Not our objections to RTO. Not 100s of posts about loyalty. Nah, not workload too. None of that matters when the number they care about keeps moving in the direction they want.

And now they are starting to believe AI can make human labor worth less than it is today. I hope that is wrong. I really do. I am almost certain it will not. But it sure feels like that is where this is headed.


A&O Shearman Reduces London Staff Roles

A&O Shearman is streamlining operations. The firm is cutting business services roles in its London office. Approximately 20 positions are impacted. These cuts primarily affect IT, finance, and marketing teams. This follows previous headcount reductions in 2024.

London

https://abovethelaw.com/2026/05/more-post-merger-layoffs-come-to-ao-shearman/


Cohen Proposes Major eBay Staff Reductions

Activist investor Ryan Cohen has proposed acquiring eBay Inc. He sharply criticized eBay's current operating structure and large workforce. Cohen stated that 11,500 employees do not make sense for an asset-light business. He plans aggressive cost-cutting and headcount reductions if his bid succeeds. This strategy aims to increase earnings and accelerate innovation.

https://www.benzinga.com/markets/equities/26/05/52311822/ebay-layoffs-looming-ryan-cohen-says-11500-headcount-doesnt-make-sense-fwor-asset-light-business


Impact of AI in your own team?

Many of the conversations here focus on RTO, offshoring and site closures. Personally, I think those issues are small compared with what the firm is contemplating with AI adoption — but there’s hardly any discussion about it in this forum.

What have you noticed in your own team? Are you seeing “digital employees” doing meaningful work? Have vacancies been closed with AI cited as a reason? Have contractors or staff been let go with AI mentioned as a factor?

I’ve heard this is already happening in the engineering organisation, with the “fisherman lady” setting rather ambitious targets


Reality check

The reality is that T has far more FTEs than the other guys. I totally get the need from an operating expense perspective to reduce headcount but the reality is the work still needs to get done. Having said, that contractors will be where the work ends up so there are still jobs out there, probably working for a company with a less toxic environment.


Best info got so far -- Decision on consolidaitos of roles across the firm.

This is what we were told :
Sr leadership are moving toward consolidating developers into larger teams (minimum of 10-15 people) rather than smaller squads.
At the leadership level:

  • VP-level Squad Leaders overseeing non-prioritized projects, small teams, or any L8 Individual Contributors are at risk of layoffs.
  • Those who retain their positions may be reassigned to L7 Director roles and report to Engineering.
  • For non-core business functions (Finance, HR, Marketing), we may see also reduced headcount to streamline operations and reduce fat.

Specifically:

  • There can be an approximate 15% reduction in technology leadership positions (L7+)
  • Non-leadership roles will see minimal reductions, but still possible
  • Contractor contracts may not be extended
  • Please be prepared for potential changes in your reporting structure.

$600 M Savings with 10 % RIF

Checked with claude, they may save $600 M per year ongoing basis if they get rid of 10 percent people.

They are paying double for Mainframe and Cloud. Also schwab is much leaner at just 35k employees.

They may want to hire talented developers who recently laid off from Amazon or Meta.


AI Goal: job Cuts!!!

All this AI push to make Shell better is just lip service by so-called leaders wanting to save money with reduced headcount. Before long, there won’t be any employees to buy their products. It’s laughable that YL and his merry bunch of “leaders” think employees are stupid enough to believe it’s anything else.


8 / 1392

So approximately 8 laid off in ITC and 1392 whq?
Better get to work ITC because those of us that are unfortunately left, who saw knowledge and skill get canned this week are not going to be carrying the workload for you like we have been the last few years.
Tech Leaders - When it’s time for your d-mb panicked questions, ask your chosen workforce at ITC who have zero connection to the biz and no passion for the company.