#workload

Any cuts?

Left two years ago, just came back on this board to see if things have improved, and it's clear it's all exactly the same. They're still offshoring everything, thinning out US teams, and piling more jobs onto fewer people. My advice is to leave if you can. The grass truly is greener.

I’m doing the work of two people.

Commuting in to an office to sit on zoom all day is expensive and depressing.

We do more and more hard work while org leaders reap all the benefits. Nothing trickles down.

I’ll just hang out doing the minimum until I’m laid off.

My manager keeps promising to fill open roles but nothing ever happens. We are drowning in work and every month it is the same story about help that never arrives.

I know I won't. I don't give a damn what's expected, I'm already overloaded as it is.

Anybody else being given more meaningless "busy" work by their manager when you already have more than enough work of your own and are actually busy tying to get it done? Can there be any other point to this other than intentionally trying to make me look incompetent?

I used a TON of tokens trying to get Claude to do what I requested. Ultimately, I had to do it myself as it totally su-ks.

I hope it cost VZ plenty too

Because we are so short of manpower what a way to treat your people .

Fixing this would take visionary leadership with courage, long-term commitment, and out-of-the-box thinking. Nothing even close is on the horizon. Fiserv will continue until there's nothing left to shovel over to leadership and shareholders. We'll keep existing in an ever-deteriorating culture until we're incapable of managing the cuts, handling the ever-increasing workload, or are replaced by offshore labor.

Everyone quit your crying 😢 about RTO and get back to the office five days a week. If the complaints don’t stop you will required to work seven days a week on 12 hour shifts. Oh and no holidays off either!

Welcome to corporate America 🇺🇸!

I have a PhD for 20 years now and most of my papers are in AI. I worked for 5 years at Fiserv as a product director before I left! This lady keeps referring to AI, but she is simply talking about workflow and automation. This is not AI. Can someone please educated her? Is she just another Gibbons?

Anyone else tired of it all? Anyone else devote 10+ years to this company, only to be used like toilet paper and door mat? Anyone else tired of the targeting, retaliation, extra work load, cut in pay, loss of benefits? Maybe we should join up and take our fair share back..

“Following the rollout of AI, supervisors appear to have increased pressure on work output and results. They now seem to expect near-perfect performance from a hybrid coax plant that is fundamentally imperfect.”

I absolutely loved todays call and how Xeroids have to be coached on basic concepts as if they are something"New" to drive toward goals and functionality that Lexmark had already been performing and achieved over a decade ago.

SMH - I seriously don't know how a 120 year old company allowed it's workforce to be taken over by employees that just set on their hands collecting pay checks instead of driving these basic practices.

Is there any truth behind a mid year focus on impacting remote employees? I heard there is but can’t comprehend how we can continue to lose people while the scope of work increases. ODW isn’t helping with workload (at least yet) and using AI only provides a temporary security blanket to speed some things up (while quality goes down).

And they deleted days from April and did not properly tracked May WTFffff

Let me do my job and it'll get done in time. Hanging over my shoulder all the fu--ing time will only slow down the process and you threatening with my name being put on the "list" if it's not will just get me pi---d off, not motivated. How hard is it to let us do our jobs in peace?

Headed to the Deerfield site? Request badge, accessing guardian. Stop reaching out to your peers and admins because it’s obvious that you’re just being lazy as everyone in the company has the ability to request bad access for any site and floor that they need. This goes for admin as well stop reaching out to you fellow admin to ask for bad access because you know darn well you can get Into guardian and enter the request yourself. An ACR on site will see that come through their inbox and approve as long as you provide the correct justification in the comment box

Everyone is very busy and doing the job of three people, especially administrative assistants - it’s crazy when one lazy admin asked another to do something that they are capable of doing and they know it.

When I say I'm drowning in work, everyone tells me to work smarter instead of harder, but how can I do that when nobody here actually removes the obstacles that make work harder than it needs to be? Until leadership starts fixing the broken processes, smarter isn't really an option.

Will there be more cuts?

At some point, there needs to be real transparency around bloated administrative layers and whether they are creating proportional value. The people building, selling, supporting, and moving the business deserve a fairer share. Every company is flattening. If Cisco does not do the same, it is only a matter of time before employees, customers, and the market start questioning Cisco’s relevance.

Well said, @cp+1kr4j9r3b.

Do anyone feels like the load is increasing day by day. More tasks been included

Polaris efficiency is really just shifting of work to a different cost center. A few examples:

1. I now spend time every pay period downloading my paystub and emailing it to myself. This used to be automated. With Lolaris I now take time to do it that I would otherwise be working.
2. Time writing now takes multiple clicks and entering in archaic codes to get to the actual timesheet where in the former program it just opened up to the timesheet immediately.

Multiply these small time wasters by thousands of employees. Where is the productivity gain?

Did the workload go up the last couple of years? Or is it just me getting lazy?

300+‐400 VPCH...not feasible for what coming ahead...please think about us and not your wallet...we are tired, mad sick of it...pile more on us with no help, and definitely no hours given to us....people are scared to speak up i think....please re-think all the stupid labor intensive programs you people are hatching.....produce, meat..kitchen....etc...please...we are tired and exhausted ....so much shrink you people are creating....please stop working us into the ground

Talked to a few hiring managers on Friday and they all echoed the same thing , the last few weeks were the toughest they’ve ever had to maneuver. Every open position was flooded with applications . multiple leaders recommending and putting referees for their own people , non stop calls and emails for referrals all against a deadline to hire before the end of May. Managers were grinding through 8 to 10 interviews a day, trying to balance candidate situations like urgent visa situations and ongoing medical treatments. So people who found internal roles during this time was due to strongest leadership push rather than the best skills. glad May is wrapped up so everyone can take a breath and move on. I am sure there is better way to do this ..

Till the next stock cycle, How many going to drop?

Will we go to a full 4 days in office? Hourly tracking? Walking back of RTO?

We've been bleeding talent, whether through attrition or layoffs, and the best people are gone. There are very few of us left who can actually do the job, and the workload is impossible. I guess nobody really cares.

It's normal to be a bit slow in late Summer but it never really got busy. Just one program everybody's hanging their hats (and hours) on. Can't last like this. The prospect of staff reductions hangs in the air like a dark, brooding cloud... waiting to storm.

So many people out on paternity and extended maternity leaves. Why isn't their work reassigned? Can't get anything done because their piece is an input. Irritated that this is impacting my ability to deliver upon objectives.

….mid March. Seriously, Dan be like ‘AI efficiency” and ‘we must tighten our belt and layoff’ and we’re still sh---y. Pay me Danny boy. You made a sh-t deal with the unions but have always paid us. All that moolah you got saved should be coming back to us. Sh-t, even throw the union some type of bonus for bending over on a bad contract.

Also that voice changer stuff is racist as he-l.

All on my laptop. But hey, good thing I'm at the office because...why exactly?

And when that happens, it tells you all you need to know about this place. It means being unemployed and uncertain is somehow less stressful than staying here one more day. Think about how bad things have to get for that to make sense. That is where we are now.

I have been a employee of Oracle for 10+ years in Asia Pacific - many jurisdictions in APAC have failry strong labour/labor laws.

Sales targets have over the past 2-3 years increased substantially, to the point one could reasonably claim employee harrassment or "setting the employee up to fail"

Question: Would you bother trying to fight FY27 targets as un-reasonable, or leave with your head held high and maybe return when the job market favors the employee rather than employer?

Nothing and I mean nothing scares ppl investing with any bank more than turmoil and unrest.
They are really pushing for massive layoffs done by silent workers being threatened long insane hours and excessive workloads.
They WANT this to happen. Jump ship get the he-l out let them sink like State Street did.
They deserve their misery gaslighting employees. Reneging on five years of hybrid.
Abby is cooked she’s lost her way they’re going for the big sell out why taking about 25% in the wake.
She wants insane type A hyped up employees or the massively linear Indian and African workers willing to do this workload for Pennie’s on the dollar to escape genocide or sepsis in the streets.
This is tectonic.

is it a good move to apply to other positions within fiserv and move , my current work is a he-l in BH

Anyone who thinks there's a real plan behind all this, with every detail figured out, is kidding themselves. We've watched the same pattern play out, mainly cuts based on the bottom line, while bad managers and useless roles sail through. The only difference afterward? More work for the people who stay. And yeah, it's always worse.

After every layoff round, they grow even more. I think most of us have stopped even trying to meet them. Not that it matters in the grand scheme of things. Bending over backwards to do extra work and deliver results isn't going to save anyone's job. We'll just regret the wasted energy later.

Headcount keeps dropping but the work never does, so you just keep piling more on your plate. Meanwhile, your manager couldn't do your job if their life depended on it, so good luck getting any real support. It is exhausting and completely unsustainable. This is a nightmare and I'm sick of living it.