#offshoring

Wise up.

pepsico lays off every year. every. dang. year. at some point they’ll have to cut the overlaid matrix orgs — especially any group with “global” in the name. but this probably isn’t that year. there are still plenty of white-collar u.s. jobs that can be cut and re-assigned to india and mexico.

pepsico is dangerously close to a real brain drain in the american market. most analysts and lower-level management are now abroad — and, frankly, wholly inept — which means there’s no street-level understanding of the u.s. market. you could definately blame christy jacoby and brent crombie for that mess, whether they’ll ever recieve accountability or not.

Just heard about the reductions over in Marketing. They sent out a new org chart, which I got to see just now. They are getting rid of a lot of senior manager and up, and are expanding offshore support. Anywhere I’ve ever worked that started relying heavily on offshore, has paid the price eventually. If you work at TIAA and are getting a high salary, be very wary. Any of us could be next. Luckily, I’m underpaid for my role so they’ll keep my indentured servitude around for a little longer I bet.

When will we come together to stop outsourcing and H1b?

Look at the steps: centralize, lay off, outsource. They're clearly building a system to replace the US based work with cheaper options. The new tools are designed so lower skill workers can do it. We're being managed out.

They are laying off everyone in the United States and hiring in all these hubs in Costa Rica, Manila, Mumbai, Warsaw. They are paying the workers for cheap labor. Thats how they are planning to cut expenses yet they are racking in millions by American investors. How are these employees in these countries will be able to communicate and have professional conversations when they will be working with business leaders based out of the US? The government needs to start investigating what is going on and start taxing these big corporations that are shipping American jobs overseas.

Many skilled and hard workers from Montreal were let go today. Very sad to see jobs moving to India.

I wouldn’t mind being on that list tomorrow.
I don’t like anything about this company. I’ve
seen my team(s) slowly fire onshore only
and slowly hire offshore only. Probably
speaking from a place of privilege, but not
having any more sleepless nights filled with
anxiety would be nice. At least until the next
j*b, that is.

Just seems to me like they would first target onshore contractors and then usually offshore contractors, and then onshore FTEs? If anyone has more data about who they're targeting, would greatly appreciate it

They're just slowly getting rid of everyone, first by offshoring and then with AI. They don't seem to realize that ki-ling jobs also degrades or ki-ls your products. But hey, no job is safe anymore anyway, I guess, so it is what it is.

Former marketer at Elevance Health, now aiming to transition into UnitedHealth Group. Eight-plus years in healthcare marketing, with parallel consulting work for Medicare organizations.

A pattern keeps surfacing: a meaningful share of U.S. healthcare marketing roles are being placed in India. This is difficult to reconcile with the reality of the work. These are American companies serving American patients, operating under U.S. regulations, and handling highly sensitive U.S. health data. Yet core marketing execution and channel leadership are increasingly offshore.

Elevance followed the same trajectory.

This is not framed as xenophobia or talent denial. It is a structural contradiction. Healthcare marketing is inseparable from CMS rules, state-specific nuances, cultural context, compliance risk, and real-time coordination with U.S.-based legal, product, and clinical teams. Offshoring these functions optimizes cost while quietly increasing operational and regulatory fragility.

Job reference illustrating the pattern:
Associate Director – Channel Lead – Digital/Social
Requisition: 2339060
Location: Gurgaon, Haryana, India

This reflects a broader corporate strategy shift, not an isolated posting. Whether it is cost arbitrage, shareholder optics, or internal margin engineering, the outcome is the same: American healthcare expertise displaced from American healthcare execution.

I've been doing a lot of work with a MX City team lately, and they are just awful. They routinely just don't do what they're supposed to, and ignore questions during meetings. Their manager just says "they're shy" when asked about things, as if that's okay.

It's annoying enough that companies like TR are gutting the middle class by offshoring everything, but on top of that the lucky few of us who have not had our jobs offshored yet are apparently expected to work overtime to make up for the offshore team's ineptitude.

Obviously this is just one experience and team, but has anyone else seen this? Not sure if I've just gotten unlucky, or this is more of a widespread issue.

how long will Medicaid D snip member services still be on shore? Does anybody know? Is it safer for me to jump over to the provider service aside the constant bloom of when the firing is gonna come it’s just stressing me out to the end. Is there a position that’s not for me transferred on unsure to another country

Execution is offshore.
Accountability is onshore.
Answers are expected instantly — from US leaders — even when the work is “handled” elsewhere.

So if leadership asks a question and you don’t know because the team is offshore? That’s your problem. Which means US folks quietly become backup, escalation, translator, and babysitter… on top of their real jobs.

Meanwhile:
• India and Mexico are on holiday (again).
• US teams keep things moving (as usual).
• Offshore teams won’t engage unless you’re senior enough.
• And somehow there’s monthly travel to the US with no agenda, no outcomes, just vibes.

But don’t worry — it’s “saving money.”

No one seems to track:
• US leadership overhead
• Context switching and rework
• Travel costs
• Decision delays

If the US is still accountable, always on, and filling every gap…
are we actually saving money — or just calling it offshoring and hoping no one does the math?

Many of us are just hanging out at work doing the very minimum work that we can get away with without getting fired all awhile laughing about getting paid well for doing almost nothing. Also laughing about how we all know we're being replaced by automation and off-shoring and that we'll eventually be laid off. Well haha yeah we WANT to be laid off! And we ain't leaving until they PAY us to leave! It's so easy to just stay on the payroll and take advantage of all the paid days off for all the many reasons. And we laugh because we just don't care! Also because the company cannot touch us. Haha... no matter what you say, we just don't give a flying fock!

Lots of talk on here how LCM is to blame for messing up Corporates, but anyone take a look at the Head of Customer Success, GW?

Not only is this guy one of the most selfish, self involved leaders I have ever seen, he is responsible for offshoring renewals to Mexico City and wasting thousands in failed software initiatives. Thomson Reuters still hasn't billed thousands in renewals, thanks to this guys decision to reorg.

The running joke around the CSM org is he just have dirt on the high ups....

For a guy that singhandledly tanked Gainsight and has never met with a customer, in any other org a "leader" like this would be fired. Thanks for wasting an entire year of work with no backup plan.

If the stockholders only knew how bad recurring revenue is in corporate due to bad decisons they would be horrified.

Depending on the time of the workday and degree of swivel of your chair, you can be either:

Working on Gainwell systems
Pretend to be a Microsoft support engineer
or
IRS agent threatening to arrest someone

Hello India my old friend
I’ve come to offshore once again
Cause the layoffs softly creeping
And the US teams just keep shrinking
And the H-1bs, they’re already in the queue
Nothing new…..
Welcome to the cycle of layoffs

https://chevron.wd5.myworkdayjobs.com/jobs/job/Houston-Texas-United-States-of-America/Strategic-Workforce-Planning-Lead_R000068323

It’s smart that they would wait until after making sweeping changes to the workforce to bring in someone to develop a workforce plan.

Expect more offshoring, more layoffs, and less stability for the foreseeable future.

Has anyone heard of benefits dept being offshored? I’ve seen 2 posts on linkedin since yesterday from people on benefits team looking for next opportunity.

why does it seem like Finance roles are hardly impacted by offshoring, layoffs, pay freezes, AI replacements, etc.

But others are? Finance and Senior Leadership seem to be exempt?

Rebadged employees that you may work with from your core are being released. I wish all the best.

In fiscal year 2025, Wells Fargo Bank filed 638 LCAs for H-1B visas, 177 labor petitions for green cards, and 230 requests for prevailing wage determination.

https://www.myvisajobs.com/employer/wells-fargo-bank/

This Would Make Sense. After Q1 2026 earnings announcement. I think the global corporate role renaming from fall 2025 will Result In OffShoring and/or duplicate role cuts. Very Specific S&T roles were grouped into More General Roles. Campus hires happening in much higher headcounts at ICC than Purchase (“global HQ”). The Labor is Cheaper overseas, and the stock is almost Flat Over the last 5 years.

Putting this up for visibility. Found at @ah+1ken6hm4m.

https://shublawyers.com/in-the-news/gainwell-technologies-reportedly-exposes-americans-private-information-overseas/

https://news.bloomberglaw.com/health-law-and-business/medicaid-firm-struggles-to-block-patient-data-from-india-workers

Hey DP,
You know we believe your teams in India are doing the same.
Do our customers know this?
Better clean this up.
Keep on sending those jobs to your friends.
This is what happens.

Numerous UK newspapers picking this one up over the weekend, including The Times, The Daily Mail, and others.

No doubt their risk exposure / scrutiny with the regulators will increase as they continue to offshore UK and USA product roles and resources to India on the cheap. Looking at the numbers cited in their financial reports, JustGiving is a total cash cow!

https://www.thetimes.com/uk/law/article/justgiving-investigated-misled-profit-tips-bdnjdhqnz

https://www.dailymail.co.uk/news/article-15450203/JustGiving-investigated-claims-uses-underhand-tactics-money-donors-order-boost-profits.html

After cutting 20+% FTEs and 50-75% contractors the work remains the same. Management is ok to do the resources cut but no spine in negotiating the deliveries.

On one side we hear reorg and new priorities are not out. On the other side selfish, gutless leaders are just pushing deliveries to save themselves with less resources

I am truly sorry for anyone that lost their job yesterday, that really su-ks! But all of us that are still here it should be a wake up call, we are all replaceable and cannot depend on this company. With the metrics changes and daily changes and do it this way today and this way tomorrow, we’re all at risk. These off shore teams are making this job harder for the people that know what to do. But it’s cheap labor so who cares they are not giving out correct information. In the end they will have our jobs and there’s nothing we can do about it

Hearing from several prominent people that Goldman Sachs is taking over and mass layoffs are slated for next week (not just this past Friday) and beyond. I am also hearing that our friends overseas (you know- the offshore people in Pune) are going to be receiving any job reqs and locations like Lake Mary and Pittsburgh are going to be, if not phased out, greatly streamlined. Finally, the AI initiative is being met with heavy resistance from the "rank and file" and this, along with RTO and offshoring 'concerns', are a large part of the "rationale" for layoffs...this and the stock market (translation: how it benefits RV). 2025 will be nothing compared to 2026.

Just wondering how South N'Dola our greatest new offshore development is doing. Finally developed after first proposed as an extension to existing field 25 years ago. Was there any oil and pressure left after production from the north and did they find reservoir. Interested to see if there is any competence left in the company.

It's just good old offshore galore. Not much pretending anymore.

Startled to learn the JSMF has named Penny Pennington to its board of directors. She is being added to “tap into her knowledge to help give more opportunities to underserved communities in St. Louis.” This is the same woman who has laid off St. Louisans who make her millions and sends their jobs to India. Penny is creating underserved people with less opportunities in St. Louis. I cannot believe the JSMF has named her to their board. The JSMF used to be a great organization which fostered American values for Americans, not sending resources out of the country. I will no longer be contributing to the JSMF as I am severely disappointed.

Starting in Q2 they are laying off half of the product org in OptumInsight and moving the jobs to India.

Corporate leadership is hiding behind 'AI' to explain away layoffs that are actually about offshoring and boosting stock prices. GM is guilty of this, catering to investors rather than fixing the business.

2026 looks like a breaking point. You can’t cut staff, shorten timelines, and ignore safety concerns without causing systemic failure. The staff is too burnt out for threats to work anymore. The failure is already in motion. We’re going to see missed dates and failed programs, and unfortunately, it’s the managers who will take the fall for leadership’s unrealistic planning.

With the ‘generous’ and ‘industry competitive’ but below inflation pay rises for
most people; are you expecting another exxodus? Do people realize the company want you to quit so they can replace you in India or Malaysia

American workers ideas and intellectual property is stolen when they are laid off. Then cheap H1Bs are hired to do the implementation. This is the turbo scam of our time.

I've been an employee for a very long time, and when I first started, this was literally the best place I had ever worked in ALL of my endeavors. Even throughout covid they took care of us and our customers - It was brutal, but tolerable.

Now, they've demoted some of their best performers, only to replace them with off-shore id--ts that have not one clue what they are doing. They tell the customers the wrong thing, or they tell them they ordered a replacement or issued a discount, but they did not - leaving MC to clean up all of their messes. MC has been a catch all for the last 6 months. We are large parcel, we are managers (without the title), we are frontline, finance; but yet we don't have the tools to take care of the customer. For a company that wants us to practice the CARES transcript to better assist our customers; I'm not sure they know what that word means. I give everything I got with our customers; to make sure they have a good experience or to better the issues they had, but when tools are constantly taken away from us to deliver that customer experience - That shows that this company does not care - About our customers or us. And before those of you get on here and say. "if you don't like it, find something else." - you think it's that easy? You're still here aren't you? And you can't be having a good time unless you're getting paid an above normal salary or in upper management, where you're making up these ridiculous margins, that are somewhat impossible to achieve or maintain. I'm old school when it comes to customer service and again, I put my all into it - that's what the retail business is about... Retaining customers and building relationships with them. Wayfair, you're losing more customers than your gaining and retaining. That's not on your employees, that's on you and upper management who quite frankly doesn't know how to manage squat. I'd get your act together or there won't be a Wayfair. It might hang by a thread for a while; but the more offshore takes control, the thinner that thread becomes.

I honestly wonder why there hasn’t been any serious effort to organize tech employees in the U.S. to push back against offshoring. Comcast has already offshored more than 5,000 tech jobs to Chennai, India, and there hasn’t been a single negative article in the mainstream media about it (NBC probably makes sure of that). I also haven’t heard of any union even attempting to organize tech workers here. Shouldn’t we be coming together and saying: enough is enough?

This company makes its money in the United States. Its customers are in the United States. Its revenue comes from the United States. Yet more and more of the technology is being built in India, and more of the business is being operated from offshore. Why?

I understand that the company isn’t performing at the top of the market and is trying to cut costs. But let’s be real. The company is still making something like $30B in profit. Offshoring doesn’t save nearly as much as leadership claims, and we can do a better job onshore. On top of that, it’s simply immoral to lay off U.S. employees only to hire thousands of people overseas.

I have nothing against India. This isn’t about that. This is a U.S. company, serving U.S. customers, operating almost entirely in the U.S. Yes, there’s Sky and NBC with real operations in Europe, so it makes sense that some work is done there. But there is no comparable business presence in India, and no justification for having 5,000–6,000 tech employees there—on top of significant customer service offshoring to India and the Philippines.

I don’t know much about unions, but call me and I’ll sign up immediately. Why isn’t anyone trying to organize at Comcast? We have to stop this madness.

Why not just bring in those consultants they adore and pay them a fortune to do it? Oh, right, they have no clue about the actual work. So instead, they squeeze even more out of us on the cheap whenever they can, and humiliate us on the side.

Is UM preauth going offshore?