#outsourcing

Of course being replaced by ai is not impossible, and obviously scary, yet hilarious to think about our executives regurgitating data organized by ai because they won’t even know what’s incorrect.

What is currently happening at 3M in Poland looks very much like a mass layoff carried out without formally calling it a mass layoff.

Employees are being transferred to Genpact, where, in practice, their primary role is to transfer knowledge to teams in India. Once that knowledge transfer is completed, people are being let go one by one as their responsibilities disappear. The entire process feels very similar to what happened during the Solventum transition, but on a much larger scale and in a far more explicit way.

What is most disappointing is how people were treated today. Long-term employees who helped build these processes and contributed to the company's success were treated with very little respect or empathy. For many, it was a humiliating and deeply upsetting experience.

It is difficult to watch dedicated and experienced employees become disposable once their knowledge has been transferred. A very sad day for many people in Poland.

The deal is underwriting with fine details. The mobility part of the company will be fully managed by two well-known companies from India

Left late last year after 20 yrs w/ the company. When I started vz was the best company to work for. Took care of employees, customers and advancement opportunities were endless.

Ever since the Vodafone buyout happened in 2012/2013 it’s been a sinking ship. Less and less executives who worked up through the company, bad ideas (go 90, hum, etc), resources and support gone, outsourced CS, ripping off the customer, micromanaging thru the roof and layoffs every year.

It’s a shame but that’s corporate America these days.

OP is @15j+1kqqf7e4m.

1. IceBerg is getting groomed to take over as CEO, multiple moves to get experience, but huge gap in how the actual operation works
2. CPDO turned EVP of Innovation turned into a Car Sales headpiece finally given his golden parachute. Golden boy of investors didn't move the needle for Sandeepsht
3. New CIO announced outsourcing most technology to India.
4. Failed workforce planning department thought they were getting better by Israeli Palantir, but were off and now field ops is on a hiring freeze.
5. New HR sends more emails, but hasn't fixed the negative culture, banking on Miss Ditz in the communications team to spin the ugly truth.
6. Gillybean spends more money on cigars in a week than all of the money toward capital improvements at the field locations for the year.
   To be continued - comment with big items missed

I believe she will falter and rethink the FT RTO. It’s a bad decision it’s creating animus and very bad publicity which isn’t good for the bottom line.
People don’t like seeing their accounts handled by newbies outsourced and disgruntled employees.

https://share.google/LaNSdgZJxVmNlINzW

Is there anything less American than this? F this company... How is this even legal?

With token pricing increasing dramatically, AI solutions are going to be too expensive. We'll end up using real AI - another Indian.

Exactly this. CEOs are finally realizing that the moment AI stops being subsidized through subscription, its cost becomes way too high to justify. So they'll go back to the previous solution, which will be more outsourcing. Either way, we're the ones getting sc--wed.

I’m tired of it and I’m not alone. The dysfunction across the company has become pervasive. It’s especially pronounced in TGS and IT, largely due to heavy reliance on outsourcing in critical areas. But the issue isn’t isolated. Any function that has been outsourced is struggling.

As a result, teams are left trying to deliver projects and meet goals without the resources or support needed to do so effectively. What remains is a workforce that is burned out, disengaged, and increasingly unable to keep up. Many of the most experienced and capable people have already moved on, and those who remain often feel stretched thin or are simply holding on until better opportunities arise.

There’s also a clear divide between those who are driving results and those who are not contributing meaningful value. The fact that some of the latter are highly compensated only adds to the growing frustration. The strain and resentment are becoming impossible to ignore.

PHK or ITC, the same culture. We'll see where this takes the company.

A thread for: pros, cons and personal experiences relating to Outsourcing/Offshoring.

Bakken beware. Management instructed Bakken to lean in on bringing more BTC workers to USA and outsourcing as much as possible to BTC.

https://www.stltoday.com/news/local/business/article_81cc95f7-0e43-4a63-99fd-f91d44720096.html

"We believe this approach will strengthen our capabilities, enable around-the-clock operations and allow access to key skills at scale — while preserving our culture, quality and security standards," the company said.

Nothing like preserving your culture while moving it to the third world!

The NMC is currently sending jobs to India and forcing NMC employees to train them. No surprise that VZW is making its own employees train their replacements. The field and regions are going to love Habibi calling in for an issue and not being able to understand them.

this goes out to the US or other high-cost geos - is anyone else hearing about a new team that was secretly created and "want to learn" about your project/product?

i've heard from 2 different groups that this has happened outside of my coterie.

Hard to keep calliing yourself a “leading company” when the customers are disappearing...

Maybe the next growth market is selling health insurance in all the countries they offshored all this work to. Oh wait now AI is coming for those jobs too? My bad. Maybe Im just not seeing the grand strategy here...

So who exactly buys the AI-generated products and services when the workers who used to have paychecks are gone? Other AI or soemthing else... a closed little circle of bots healing and billing other bots?

Brilliant stuff for real... The rocket scientists may have missed one tiny detail and that is that customers need income before they can become customers.

Under terms FIS is going to pay markup on existing salaries to Cognizant. The usual contract is for 6 months and 30 to 50% markup.

Around X-Mas time, 6 months contract time will be coming to an end. FIS will say bye bye to all of you.
Cognizant salaries are peanuts. The pay Senior Database Architect 120K max. In short, you will not find new project in Cognizant.
During 2026 holidays, Cognizant manager will send you a sweetly worded letter, telling you that your job is being shelved.

Thats why wishing you.. Merry X-mas.

https://www.medtechdive.com/news/medtronic-to-create-european-software-hub-in-ireland/820999/

Now we’re back to the usual agenda of outsourcing whenever possible!

“The Patient Care Systems hub will develop cloud-based platforms and clinical software to support connected care for patients with implanted cardiac devices, according to a Thursday statement from economic development agency IDA Ireland. The investment will add 85 jobs initially. New roles at the site will include leadership, software engineering and systems reliability positions.”

Thoughts on this? As H1Bs have to go back and apply? Or will they just outsource more to India and keep them there?

Please contact following if RIFed or transferred to Cognizant

https://straussborrelli.com/2025/07/15/fis-global-warn-act-investigation/

On Wednesday over 20 employees in IT were laid off. Management bringing in replacements on H-1B visas from India and Canada.

I feel like it’s already happening….. They have the data entry part down for spreading financials. What would stop USB from telling them to also do write ups etc.?

It feels like the only professions untouchable by india is law, medical, and trades…..

the company is moving EVERYTHING to India

Why hire "expensive" experts from the west when an Indian or Bangladeshi will do the same job for 90% less. Quality of work isn't a variable in this discussion.

Hot Mess town hall today. Will he paint the org all rosy, as if we should be happy to be working under him? Will he conveniently skip over his big project to outsource all?

Contact center will be resuming layoffs this year as they transition roles to outside the U.S.A

Anybody know where this info came from?

It began with Lowell.

His first real big mis step was the 5G mm bandwidth we purchased in in May 2017. This kind of data idle, as ww got itvyhrough purchase of another company.

He hired Infosys in 2018 to outsource the IT, which was huge. He laid off 2500 IT workers, and rumor spread that some of them intentionally created system issues to plague the new outsourced IT. Back end systems have been cr-p ever since, and it is not spreading to the network..and customers are taking notice. That IT model has failed tremendously.

What really did in Verizon was about 1 month later when the Swedish Meatball, Hans Vestberg, became CEO. There was a litany of red flags, such as the fact he was let go of his prior CEO position for misappropriation of funds. And then there is that fact that he and his coalition of leaders had veey little understanding of American culture.

His huge failing was again the 5G spectrum he purchased in 2021. We had prime 4G market leverage, but we now owned the worst spectrum that 5G any company would purchase. You literally need fiber optic everywhere to use it, which defeats the point of "wireless". He tried roleversge that in yhe same manner as the 4G, but it was cr-p quality. We soon became the #3 carrier due to lack of network quality and price.

And now cometh Dan the man. His job is clean up. Seen it a thousand times. Jobs will be outsourced, and he claims AI will change things...but it won't. He is there ri gutvyhe company. Offices will also be outsourced, not just front line. All the brick and mortor will disappear, and then the next thing yiu know...

"Thanks for calling Verizon by T-Mobile".

So, what do you think?

Has anyone else noticed that for the past 2 years we have been making LESS money.

It appears that our we-ponized ranking system is definitely paying dividends.

A few more people in the PIP aught to do it. Let’s go ahead and run off our most experienced personnel and outsource overseas.

To the board…..keep up the great work. Y’all all deserve bonuses.

Inflation-adjusted profits (millions USD, in April 2026 dollars):
• Q1 2026 (ended Mar 31): $4,183 → ~$4,220 (minimal adjustment)
• Q4 2025: $6,501 → ~$6,630
• Q3 2025: $7,548 → ~$7,720
• Q2 2025: $7,082 → ~$7,280
• Q1 2025: $7,713 → ~$7,980
• Q4 2024: $7,610 → ~$7,950
• Q3 2024: $8,610 → ~$9,050
• Q2 2024: $9,240 → ~$9,750

$1B is a shitload of "synergies." I've heard ~$300M of that will be G&A cuts (sic, layoffs). Doing some back of the envelope math, $300M divided by an average total comp burden of like $150-200k works out to like 1,500-2,000 jobs. He-l, even if it's $300k that's 1,000 jobs. DVN listed ~2,200 employees on their annual report and CTRA listed ~1,100, for a total of roughly 3,300. They can potentially hit that $300M target if the layoffs are 1,650 bodies, but that's half the current workforce.
Is that even feasible? How overworked will everyone be? Or do they plan to outsource jobs to contractors and overseas?

Have you recently check Verizon careers posted externally? All locations seems to be on India even Engineering Ops. Is this an operational strategy to cut cost where eyes are in India and fewer hands in US? I see a murky future for Verizon. Parts of it will be sold.

I’m still new to ExxonMobil but I don’t know how our leaders think the actions they are taking don’t hurt our long term value. Short termism is very visible. The way good people are being treated is cruel and does not make us younger gen want to stay around. All of the people who want to teach us are leaving and I don’t many the ready to retire but the people who have been around for 10-20years are leaving and the gap is becoming more and more obvious with no one replacing them with the work being outsourced to India.

Then let’s go to the system and process. They just don’t work anymore. Any new system or software su-ks. career connect doesn’t work, D&S is even more opaque (maybe yet again the plan) and we’ve outsourced our pay, vacation.. basically everything with no accountability to fix or own any issues.

The foundation is sinking and it’s just getting worst. I’m leaving as soon as I can but investors and shareholders should be worried. DWW is feathering his nest for retirement but our stock will be impacted by the short term actions that will impact long term value

CS was just the beginning. CO is next, and the plan is obvious - shift everything to India. It’s coming faster than people think. Mark my words.

Worst technical staff.
Business Process Analyst have zero knowledge to analyze business processes. If you ask question, they try to bluff you.
Software architects are even worse. They just throw big words, without understanding the meaning or technology behind it.
Company is doing right thing by outsourcing to Cognizant/Zensar

Why do I see contractors doing osp and construction work that should be going to inhouse

https://www.federalregister.gov/documents/2026/03/27/2026-06017/improving-wage-protections-for-the-temporary-and-permanent-employment-of-certain-foreign-nationals

Interesting times coming, brace for turbo outsourcing of delivery work.

what group & what excuse… Dallas move, outsourcing, AI?

Many jobs sent to the Philippines because it is cheaper , pushed the CEO out bc KKR investment firm

Anyone who is a PM in commercial banking... better check how many CB PM roles are being posted in India. It's no longer hidden, they actively are outsourcing your roles right in front of you.

Let the games begin!

Why does FIS take on the responsibilities for funds outsourcing their Transfer Agent (TA) and then do a cr-ppy job a la Franklin Templeton? Eager to sign the contract, woefully unprepared to fulfill its terms. Every move of FIS senior leadership is based on the short term. It's creaking along robbing Peter to pay Paul on the bottom line. When they fail to meet the terms they have to pay huge penalties. It's the same mistakes over and over.