#automation

With stock price getting down, there will be heavy push for AI driven automations every day pressuring employees to automate.

Note that once you automate your position is gone

If you work in the call center.. do not use AI call summarization. These tools flag your calls for review. They are trying to push people out on PIPs, leaving you without severance in this terrible job market. Don't believe the corporate lies. They do not give you AI tools to make your job easier, they give you AI tools to serve their agenda. Their Agenda: Outsource and Automate. We in the USA are all probably out of job soon, don't let it be without severance.

https://www.businessinsider.com/list-companies-replacing-human-employees-with-ai-layoffs-workforce-reductions

Cap size useless HR activities with Agentic AI workflows

Staffing firm Adecco believes artificial intelligence is transforming job tasks rather than causing widespread job losses. While some employers cite AI for recent US layoffs, Adecco's report indicates overall employment remains strong in OECD countries. The company suggests AI automates specific parts of roles, particularly routine tasks, rather than eliminating entire positions. This shift may lead to entry-level roles focusing more on supervision and quality control of AI-generated output. Consequently, employers may adjust hiring and training to emphasize AI oversight and critical judgment.

https://finimize.com/content/adecco-thinks-ai-will-reshape-work-without-mass-layoffs

Q2 is out. Revenue basically flat. Free cash flow flat for the half. And yet the letter reads like a highlight reel: double-digit growth here, “strong performance” there, three bold priorities for the back half. Look closer, and the growth is concentrated in exactly the places you’d expect if the story were built on acquisitions rather than the underlying business.
Automation up 3%. Sounds modest until you remember that’s the segment carrying HashiCorp and Apptio (both bought, both being folded into the base, both getting a full year of “integration growth” before the comparison gets tough). Data up 18%, presented like IBM is winning the AI battle. Except Data is also where Confluent landed. Strip out an acquisition that closed months ago and ask what the legacy products in that category actually did on their own (that’s the number nobody puts in bold).
This is the oldest trick in inorganic growth: buy a company, fold its revenue into your segment, get a full year of easy comps while contracts get renewed and “blue-washed” under the new parent, and call the blended number your own performance. It works, for about a year. Then the acquisition anniversaries into the base, the easy comp disappears, and the segment needs the next acquisition to keep the story going. That’s not a growth engine. That’s a treadmill with a one-year lap time.
Meanwhile the parts of the business that were never propped up by an acquisition tell a rougher story. Infrastructure down 7%. Transaction Processing down 9% (they’re the same story told twice). Transaction Processing is the software that rides on Z. No mainframe refresh, no new Z capacity, no large deals closing (no new MLC licensing booked either). Hardware and software here aren’t two separate lines on a slide, they’re one engine: when Z doesn’t sell, the software tied to it doesn’t sell either, and both numbers fall together because they were never actually independent.
Which raises the uncomfortable question: how much of this business is actually layered on top of itself? Acquired revenue propping up Automation and Data while the base underneath goes quiet. Mainframe hardware and mainframe software rising and falling as one, dressed up as two separate growth stories. Each piece needs the piece below it to keep moving, or the whole structure stalls at once. Call it what you want (a treadmill, a house of cards, a pyramid where each new acquisition is there to cover for the last one’s fading comp): the pattern is the same, nothing underneath is generating growth on its own, it’s all leaning on something else that has to keep being fed.
Revenue flat overall at $17.2 billion. Free cash flow flat at $4.8 billion for the half. If the “real” IBM (the part that isn’t riding a recent purchase or a hardware refresh cycle) is shrinking while acquisitions and mainframe timing carry the average, the honest question isn’t “is IBM a software company.” It’s “whose growth is this, actually, and what happens the quarter the props stop arriving on schedule?”
And right on schedule, the answer on offer is another reshuffle (new titles, new coverage models, a new operating structure for the back half). But renaming jobs doesn’t change what’s underneath them. If the growth was never really organic to begin with, no amount of reorganizing who sells it or what they’re called is going to make it real.
And this isn’t a new discovery. The pattern has been visible on the ground for years (it just took a bad quarter for the market to finally notice what employees already knew). That’s the part worth sitting with: this wasn’t leadership missing a hidden signal. It was leadership seeing it, for years, and being too arrogant to admit the story needed correcting. Too invested in a stock price number (chasing $300 a share) to step back and ask whether the growth underneath it was real.
And even if the July reorg were the right diagnosis, it isn’t the right timeline. Deployment takes months to show up as revenue under the best conditions, longer when the team doing it just got reshuffled and has to relearn who owns what. A reorg launched mid-year, needing to prove itself by year-end, is asking for a “wow” effect on a clock that deployment has never once run on. Nobody deploys enterprise software in one or two quarters just because leadership needs a good Q4 slide. So the real question isn’t whether the numbers improve by December; it’s whether anyone at the top is honest enough to say, out loud, that they won’t, and that expecting otherwise is expecting a miracle from a plan that was never built with that timeline in mind.
Numbers tell the truth when you sit with them long enough. Put makeup on them (bold a growth rate, bury the segment it came from, skip the base it’s being compared against) and they’ll tell you whatever story needs telling that quarter. This quarter’s story needed rescuing. The last-minute reorg landing on top of it isn’t the fix. It’s one more coat of makeup on a number that’s going to need a lot more than that to hold up next quarter, when the acquisitions currently doing the heavy lifting start looking like ordinary IBM again.

Have anyone heard anything about life? Service to be exact? We have been told an AI system is being pushed to agents offices. Unsure if anyone has heard what’s going on over there.

The reported win comes ahead of Cognizant’s second-quarter earnings, scheduled to be announced on July 29th.

Cognizant technology is expected to automate medical billing, claims processing and customer service operations.

Wells Fargo has eliminated 79,000 jobs over the past six years as part of an ongoing efficiency program. The bank's headcount has decreased for 24 consecutive quarters, with a further reduction of 3,500 employees in the last quarter. Executives anticipate operating with fewer staff due to advancements in technology and AI. Despite these cuts, Wells Fargo is actively hiring in growth areas like customer-facing roles and technology development. This strategic workforce reshaping aligns with broader industry trends of leveraging automation while investing in specialized positions.

https://www.peoplematters.in/news/strategic-hr/wells-fargo-cuts-79000-jobs-in-six-years-says-more-layoffs-are-coming-50894

We have fiber and FWA. Why don’t we leverage AI coding tools and OSS Home automation aggregation products to build our own free single pane of glass product to control virtually any home IoT device??? That’s value. We likely all have home IoT devices. The built in home aggregate software that comes with Android and iOS is all hot garbage. It’s low hanging fruit for a company that aims to have an operating income of 25B by 2028. We could become the defacto home automation platform. It could be a freebee for our customers and a paid product for those that are not with us for one reason or another. If your answer is we can’t do this because we su-k. Well then we should probably solve that. Because this sounds pretty simple and easy if we can get out of our own way. If Dan can’t figure out how to bend the company into something that can pull an idea like this off. Then he isn’t doing anything besides cutting jobs. Thus Wall Street should analyze us down. This is a low cost value proposition that a company with profits north of 20B should easily be able to pursue with AI coding tools these days.

Does anyone else feel that Leadership thinks we are a bunch of AI illiterates? AI is in its infancy right now, yes in a few years it will capable of replacing employees. But lets be honest, right now it has a lot of limitations.

BAC up
C up
JPM up
GS up

broad market Financials up 1%

WFC down.

Because you can't fire your way to growth and you can't AI your way to efficiency (all you are doing is automating broken processes, ensuring they stay broken). Ford found this out the hard way and ended up hiring back 350 engineers they fired.

Management is rolling out a brand-new "Competency Model" framework for upcoming mid-year reviews that completely changes the rules of our jobs right after a massive layoff. They are introducing a mandatory "AI Competency" metric, requiring everyone to use AI tools daily and even "configure simple agents" just to be rated as "Effective" in their roles. This is a transparent move to force a smaller, surviving workforce to use automation to absorb all the leftover work from our departed colleagues. By rushing this out by August 31 alongside mid-year "goal adjustments," management is building a paper trail that redefines what it means to do your job well. If you don't adopt these new automated workflows, they can mark you as underperforming even if you are doing your core job perfectly, creating a loop hole for them to shift to performance-based terminations instead of layoffs so they can dodge paying severance down the road. Just when you think they can’t go any lower, they now want to take away severance pay

A new report details significant job losses in Nebraska's food processing industry. The state accounted for nearly 3,900 of the 8,000 regional job cuts. Tyson Foods closed its Lexington beef plant, affecting over 3,000 workers. WK Kellogg and Skylark Meats also announced Omaha plant closures. Tariffs, automation, and shrinking cattle herds contribute to these declines.

Nebraska

https://nebraskapublicmedia.org/en/news/news-articles/report-details-nebraskas-heavy-loss-of-food-processing-jobs/

General Motors laid off over 1,000 workers at its Detroit Factory ZERO. The company then introduced 50 AI-powered collaborative robots at the same plant. GM stated the layoffs were temporary and unrelated to the new machines. UAW leaders expressed outrage, believing automation is displacing human labor. The union also faces internal controversies and leadership disputes.

Detroit, Michigan

https://www.msn.com/en-us/news/insight/gm-layoffs-spark-uaw-backlash-amid-robot-rollout/gm-GM40D9CBE5?gemSnapshotKey=GM40D9CBE5-snapshot-0

Many U.S. businesses anticipate job reductions in July. WARN filings indicate a more careful hiring trend. Technology, cloud services, and manufacturing firms are most affected. Companies cite automation, artificial intelligence, and efficiency as driving factors. The overall job market appears stable, yet growth is becoming uneven.

https://www.newsweek.com/list-of-companies-laying-off-employees-in-july-12128209

Sitting here reading my job duties and how much of it as an IE is being replaced. I think the next roll of layoffs is going to be because positions like mine are being taken over by AI . I mean each couple of months I have less and less work due to it being automated . So, I think we are going to see this more and more throughout Texas Instruments but also probably the industry .I think this is where the next layoffs will be aimed

Ford is rehiring veteran engineers to fix quality problems created by Ford's rush to implement AI/automation (admitted by their VP of vehicle hardware engineering - Charles Po-n). Oops, duh. At least they recognize the problem and how to address it. As an aside, building an already designed vehicle has got to be more "automatable" than designing a cell site and the even more "thinking/thoughtful" part - walking that project through all of the issues that pop up from the initial design through turn up.

https://www.businessinsider.com/ford-ai-hiring-veteran-engineers-2026-6

You can Google it I'm not posting a link.

I got a crack out of the article. CEOs should tell us more about how they're moving jobs overseas, decimating the workforce with AI, while accepting larger and larger bonuses.

• A significant shift in sentiment has made the job of running a company tougher, with CEOs complaining they are overworked, overstressed and subjected to endless scrutiny.
  The rise of political populism and volatile shifts in trade policy have contributed to the decline in admiration for CEOs, with polls showing they are no longer as admired as they once were.*

Rob decided Ai was better than Humans? I heard there have been lay offs in favor of Ai.

Elastic, a data-search company, plans to lay off approximately 281 workers. This decision aims to reduce operational complexity. Executives cite AI automation as a key factor. The company still expects net headcount growth. This growth is projected for the current fiscal year.

San Francisco, California

https://www.bizjournals.com/sanfrancisco/news/2026/06/24/elastic-layoffs-ai-search.html

Job losses due to implementation of AI is coming soon .

Ford recall wave hits 387,000 vehicles amid record NHTSA alerts
Massive Ford re-recall: Over 387,000 Ford vehicles are being recalled again for safety issues, covering multiple popular models and repeat defects.

Record recall pace: NHTSA has logged more than 300 recalls in 2026 so far, with Ford, Jeep, Honda, and others facing major safety campaigns.

Owner impact rising: Even free repairs can mean lost work time, transport hassles, and resale concerns, especially under do-not-drive warnings.

https://gmauthority.com/blog/2026/06/uaw-blasts-gm-for-installing-robots-on-factory-zero-assembly-line/

This isn't "efficiency helping workers." It's using AI to shrink the human side of the business while squeezing the remaining people harder. Classic corporate playbook: Automate repetitive tasks → reduce headcount/support → demand more output from fewer (or worse-paid) humans → call it progress.
AI does boost productivity. But pretending it won't displace or devalue roles — especially when contracts are being rewritten to reflect exactly that — is corporate gaslighting. State Farm isn't the only one doing this, but their "Good Neighbor" branding makes the disconnect especially glaring.

Reference - https://www.hcamag.com/au/specialisation/hr-technology/all-our-human-developers-could-be-replaced-by-ai-within-a-few-years-sap-boss/579647

Statement of intent which will be moved towards gradual actions!

The very same thing Oasis does can be produced out of the box on most AI platforms.

ChatGPT / Claude premium offers numerous agents now built in click and go type that do many things that needed a manual agent build.

You literally type into chat monitor this server for Xyz and set triggers conditions and it does it for you.

DXC don’t have the resources these AI companies have…. Which bell end thought clients would pay us millions for this?

Watch for more "savings" coming. . .

https://www.wsj.com/video/how-ibm-saved-45-billion-using-ai/C3EDE5AB-F38B-4281-8A92-0421C8753129

By: WSJ Leadership Institute
49 min. ago

IBM senior vice president of marketing and communications Jonathan Adashek explains the company's "client zero" initiative, which utilized artificial intelligence and automation to cut $4.5 billion in spending over three years. The IBM executive also explains how the technology is freeing up creative teams from menial tasks and generating more targeted sales leads.

It was a fun ride while it lasted but time to go. I was on the Automation/Remainco side and don’t have faith in that team to set any sort of real strategy. (“Launch more NPIs” is not a strategy) For those sticking around, best of luck in the coming Hunger Games! I hope you like eating curry.

Our is going no where fast. Promised returns and automation delayed. We always seem to be getting different results from the same prompt. Still. AML part is going to be pushed live, fake it til you make it right?

I bet the corporation is going full on AI where UR and Care Coordination Nurses will be replaced. Instead of paying $70,000 + benefits to nurses. It is cheaper to use AI that work 24/7, no sick time, no PTO, no health benefits.
I can tell you l have seen AI approve claims and misread the clinical criteria that should have been denied. It will actually end up costing the corpration more money loss in the long run.
I see it on a daily basis.

As MB sent a letter to his org 3 hours ago, the era of unlimited tokens is officially over in Oracle. Well, didn't last long and they already threw in a towel, starting rolling out on Monday from AI department of all places.
Everybody will be assigned a weekly limit. I guess we will see on Monday what is the limit.

I think it's a very bad sign, even Oracle lost confidence and this AI bubble is coming to an end very fast. They just now treat it as an expensive limited resource to augment productivity, no pipe dreams of full automation and some revolution. Energy cost grounded this whole thing very quickly.

We need to be using more AI to trim cost here at T. We are going backwards if we don’t.

UPS announced a significant workforce reduction. The logistics giant is downsizing by 20,000 people. This includes closing various facilities. The company is aggressively moving towards automated hubs. This shift is part of a move away from Amazon.

https://www.aol.com/articles/17-big-layoffs-know-130513000.html

How close are they to the dream of everyone below certain levels being replaced by AI or completely replaced via labor arbitrage?

A rough % is enough.

General Motors is adding cobots to its Factory Zero. These collaborative robots are being introduced in Detroit. The factory previously experienced significant layoffs. The United Auto Workers union is expressing displeasure. UAW's concern stems from the automation and job impact.

Detroit, Michigan

https://www.crainsdetroit.com/manufacturing-logistics/automotive/cdb-gm-cobots-rankle-uaw-20260616/

https://www.aljazeera.com/amp/gallery/2026/6/11/photos-indias-workers-are-training-ai-robots-to-take-their-jobs

With a smartphone strapped to her head, Indian housewife Nagireddy Sriramyachandra films herself slicing mangoes to train artificial intelligence-powered robots to take on household tasks in the future.

Earning 250 rupees ($2.6) for one hour of video, her mundane recordings are invaluable for global tech companies teaching machines how to move like humans in the real world.

Has anyone heard of any future layoffs for Benefit Verification or Prior Auth reps?
It seems like Health100 is being made to take over the majority of our work.

Verizon Replacing Its Customer Service Personnel With AI Has Turned Live Chat Queries Into Low-Quality ChatGPT-Like Replies, Enraging Customers.

We’re only moving forward with automated eligibility for their DSNP plan you won’t have a role anymore.

Appreciate your business over the years.