#automation

Has anyone heard of any future layoffs for Benefit Verification or Prior Auth reps?
It seems like Health100 is being made to take over the majority of our work.

Verizon Replacing Its Customer Service Personnel With AI Has Turned Live Chat Queries Into Low-Quality ChatGPT-Like Replies, Enraging Customers.

We’re only moving forward with automated eligibility for their DSNP plan you won’t have a role anymore.

Appreciate your business over the years.

We all know it's coming and we know they'll do anything to cut labor as much as possible. All of us here have an expiration date.

Here is a polished, punchy version of your post that keeps the aggressive, anti-AI edge and focuses entirely on the economic strategy to break the system:

If you genuinely hate AI, now is the time to band together and ensure it never becomes permanently embedded in your work life.
The strategy is simple: Use Copilot for anything and everything, no matter how small.

Why? Because right now, the costs are heavily subsidized. GitHub has already started shifting toward metered billing, meaning every single prompt costs tons of tokens. By this time next year, full-blown model access will be completely unsustainable for corporate budgets because of how expensive it actually is to run.

We are already starting to see Copilot throw "too busy to respond" errors. Keep pushing it. Keep up the volume. The current pricing model is a house of cards, and if we maximize consumption, the technology becomes completely unfeasible to maintain at the rate we're paying.

PS: this post was generated using Kroger copilot. Fire me

I have a PhD for 20 years now and most of my papers are in AI. I worked for 5 years at Fiserv as a product director before I left! This lady keeps referring to AI, but she is simply talking about workflow and automation. This is not AI. Can someone please educated her? Is she just another Gibbons?

Snowflake's CIO made a notable statement. He indicated using layoffs as a strategy. This was to persuade employees to utilize AI. The company aims for increased AI adoption. This move highlights a focus on technological integration.

https://www.theinformation.com/newsletters/applied-ai/snowflake-cio-says-used-layoffs-convince-staff-use-ai

Siemens Management Call Today discussed massive layoffs coming through 2027 upwards of 20,000 employees globally. Massive restructuring underway for all business segments through 2028. Divestment of many areas due to AI adaptation and automation.

I’ve noticed that leaders keep pushing for AI when we actually need more automation. AI is not deterministic and is a struggle to implement. If they want correct answers 100% of the time, why not implement automations instead? Makes no sense…

Canon global is artificially propping up the stock value with huge buybacks at the end of May and throughout June. They did the exact same in the 2 months right before the RIF bloodbath in early July 2024.

If CUSA leadership is planning another wave of consolidations—particularly targeting specialized or manual internal roles to make way for the automated, U.S.-based remanufacturing model, the post-July 4th window (specifically between July 6 and July 20, 2026) is the exact historical and operational sweet spot.

If you're trying to gauge the temperature in your department over the next few weeks, watch for mid-June invites to "organizational alignment" meetings, sudden, quiet audits of your division’s specific workflow volumes, or any mentions from direct managers of "proof of life" for your department to rationalize its value.

Take your books and go small / independent while you can. HO will say the AI tools are to help you but they are studying you and will automate you. They watch your habits and clients closely and are making FA agents now. They will squeeze the ranks, push you into team offices, make you use AI, build client relationship with the team generally over you personally, and push you out gradually. They think a new hire with AI can do your job for much less pay. That’s the plan.

Is it true that we might have more layoffs this year or next? I heard that automatic robots are coming to the distribution centers and more jobs going to South America and India are still going down. A high hat in ops. heard it from one of the bosses in securety when he helped him with a violent person problem in his market and then told my boss. He said he told him he is asking for a bigger team . Is that for real or did my boss not understand it right? My boss is always right on what he hears. I’m stressing. Are any of you hearing the same?

AI is making many mistakes, especially in testing and validation. In many organizations, employees are becoming overly dependent on AI and are gradually losing fundamental problem-solving skills. AI is a tool, not a complete solution. Without strong domain knowledge and fundamentals, AI-generated results can be inaccurate and sometimes create bigger issues than they solve.

Many companies are rushing to automate everything with AI, but blindly trusting AI outputs can lead to costly mistakes, rework, and quality problems. In addition, the increasing use of AI models results in higher token consumption, growing infrastructure costs, and expensive subscription fees.

The most effective approach is to use AI as an assistant while keeping experienced employees involved in critical thinking, verification, testing, and decision-making. Human expertise combined with AI is far more valuable than relying entirely on AI.

Standard Chartered plans to cut more than 15% of its corporate function workforce by 2030 as it expands the use of AI and automation across the bank. The restructuring could eliminate more than 7K jobs globally, affecting back-office and support functions. Standard Chartered currently employs around 80K people worldwide and operates extensively across Asia, Africa, and the Middle East.

CEO Bill Winters said the reductions will be driven by automation and wider adoption of artificial intelligence. The bank expects some employees to be reskilled, but the overall direction is clear: fewer human workers will be needed as AI takes over routine operational tasks. The announcement comes as Standard Chartered raises its long-term profitability targets, aiming for returns above 15% by 2028 and 18% by 2030. Investors appear to support the strategy, with shares moving higher following the announcement.

This is another example of a growing trend across large corporations. AI is no longer being positioned solely as a productivity tool. It is increasingly being used to reduce headcount and streamline operations.

For employees in banking, finance, operations, compliance, risk support, HR, and other corporate functions, the question is becoming harder to ignore:

If a global bank can eliminate 7,000 jobs through automation, how many similar roles across the industry could disappear over the next decade?

Thoughts from current or former Standard Chartered employees?

Phoenix has been a major hub for low-paid office jobs. These cubicle-based roles included customer service and data entry. Such jobs provided a path to the middle class for many workers. Now, offshoring and artificial intelligence are causing these jobs to disappear. Thousands of local workers in Phoenix face an uncertain employment future.

https://www.wsj.com/economy/phoenix-built-an-empire-of-cubicle-jobs-ai-is-coming-to-tear-it-down-fb64bb68

I mean, once AI gets exposed as an overhyped, expensive, hallucinating toy?

How much more do you think the company will shut down with GTP coming online?

Survey reveals that 99% of CEOs now expect AI-driven layoffs — companies are racing to replace junior workers with AI, even as many executives remain uncertain about the returns on AI investments | Tom's Hardware

Survey reveals that 99% of CEOs now expect AI-driven layoffs — companies are racing to replace junior workers with AI, even as many executives remain uncertain about the returns on AI investments

A recent study by consulting firm Mercer has revealed that an unprecedented 99% of CEOs envision AI-driven layoffs in the short term. The survey, which covered 12,000 C-suite executives, HR leaders, employees, and investors, showed that an overwhelming majority of executives expect AI "to lead to at least some headcount reduction in the next two years." At the same time, work and economic anxiety are increasing among employees, while workplace well-being has plummeted, with the portion of workers reporting that they "feel good at work" dropping from 66% in 2024 to just 44%.

The report also revealed that young professionals, aged 22 to 27, face the highest risk of job displacement as CEOs target simple tasks that typically served to train new hires. Because generative AI excels at codifiable, routine entry-level tasks, companies are slowing down traditional junior hiring pipelines. Standard Chartered recently announced plans to cut 7,000 jobs to replace ‘lower-value human capital’ and focus on automation.

Confirming the trend is another report from the consulting firm Oliver Wyman, based on a global survey of CEOs. The Oliver Wyman report revealed that the number of companies actively reducing junior/entry-level roles spiked from 17% to 43% in a single year due to automation.

Whether massive AI adoption and the resulting trends are worth it remains to be seen. Around 40,000 tech industry employees lost their jobs in the first quarter of 2026. Despite such trends, the Mercer report found that only 32% of surveyed executives believe their companies can effectively combine human labor with AI systems, even as they heavily push for AI to maximize return on investment.

Oliver Wyman’s report shows that AI was a top-three priority for most CEOs, with more 90% confirming the deployment or intention to deploy AI in their companies. Conversely, more than 50% say they can’t yet tell whether this AI deployment is actually delivering on the expected productivity gains.

A mere 27% of CEOs said the return on AI investment had actually met or exceeded expectations, down from 38% the previous year. Nearly 25% said they had seen absolutely no impact on revenue. The report suggests that the realities of redesigning entire workflows may be curbing AI enthusiasm, even as the worrisome trends continue.

While massive corporations like Amazon, Accenture, and Meta continue to announce thousands of job cuts tied to automation, macroeconomic data reveal a more complex narrative. Data highlighted by Fortune shows that automation-driven layoffs have frequently failed to deliver promised financial returns or measurable productivity gains.

Another interesting narrative is an AI smokescreen. Reports from labor analysts like Challenger, Gray & Christmas indicate that while AI is the most frequently cited reason for job cuts, many experts believe tech CEOs are using AI as a smokescreen to mask deeper internal struggles, corrections to overhiring, and shifts toward outsourcing.

In many ways, the reports paint a picture of a corporate world charging headfirst into an AI transformation it barely understands. Companies are cutting entry-level roles that traditionally trained the next generation of workers, even as many executives privately admit they still cannot prove the technology delivers meaningful returns. If the trend continues, an entire generation could find itself shut out of the traditional career pipeline altogether — trapped in a labor market that increasingly demands experience while simultaneously eliminating the jobs designed to provide it.

Proponents argue that humanity as a whole has always emerged unscathed and better off after massive technological revolutions, despite initial fears and shake-ups. On the other hand, opponents argue that a zoomed-in view of the actual impact such changes have is necessary for ethical implementation. We recently reported that a Chinese court ruled that companies cannot replace workers simply because “AI can do a better job.”

https://www.tomshardware.com/tech-industry/artificial-intelligence/survey-reveals-that-99-percent-of-ceos-now-expect-ai-driven-layoffs-companies-are-racing-to-replace-junior-workers-with-ai-even-as-many-executives-remain-uncertain-about-the-returns-on-ai-investments

Simple Google search
Yes, AI can actually cost significantly more than human labor. A major reason for this is that running advanced AI requires massive amounts of expensive hardware and energy, making human workers the cheaper and more economically viable option for about (77\%) of roles.Why AI Can Cost More Than HumansSky-High Compute Fees: The processing power—measured in tokens—required for complex, multi-step "agentic" AI systems can outpace the costs of human salaries. Companies like Uber have reported blowing through their entire yearly AI budgets in just a few months due to heavy infrastructure usage.Expensive Hardware and Energy: Nvidia's vice president of applied deep learning has noted that for his team, AI compute costs far exceed the salaries of the employees utilizing the tools.Required Human Oversight: AI still makes frequent errors, forcing companies to pay human workers to monitor the models, review outputs, and fix breakdowns.The Economic RealityA landmark MIT study found that it is only economically viable to automate about (23\%) of jobs. In the remaining (77\%) of cases, employing a human is cheaper, more accurate, and more efficient than relying on artificial intelligence.While research firm Gartner projects that the unit cost of running large language models will drop substantially by 2030, overall enterprise costs will likely remain high. This is because businesses are utilizing much more complex models that require significantly more processing power per task.You can read more about the challenges of AI replacing human labor in this MIT Study or learn about enterprise budget shifts on Forbes.

Cisco is a pump and dump for Chuck and the board. Cisco doesn't innovate anymore, it just buys other companies, slaps the Cisco logo on it, and calls it macaroni. The ONLY way Cisco can boost the stock price is by (A) laying off employees or (B) Buying something. But it's short term ..the stock goes up for a bit , levels off and comes back down. If you have or get RSU, (more like IOU) it's a carrot on a stick. When they lay you off you lose any unvested stock. Start looking for jobs but if your in good financial shape, hold on as long as possible until your RSUs vest. The layoffs will pick up the pace, export more within 6 months. DON'T VOLUNTEER ANY AUTOMATION IDEAS! Your sc--wing your co-workers over. Make yourself as indispensable as possible by taking on as much work as possible (especially if your customer billable). If you work in Collab/WebEx ..time to change technology path...learn SDWAN or Security.

https://l.smartnews.com/p-7N8S54w8/P2qeIM

Claude Code launched inside Microsoft's Experiences and Devices group in December 2025. Six months later, the experiment is ending. The tool was not cancelled because engineers disliked it. It was cancelled because they used it too much.

its all going away.

Have the people pushing this ever actually used AI for anything real? Yeah, you can automate some boring stuff, but you could do that with regular code, and you wouldn't have to babysit it. Plus, AI doesn't create anything new. It never will. Once we're gone, who's left to train it? Game over. Makes zero sense to me.

CrowdStrike CEO is gutting measurers and layers because AI/bots do their “work” better. At our 8k employees: only 2k real workers + 2k indentured foreign servants from the third world. The rest are measurers su-king value.
Measurers’ only success: transferring wealth to the rich 1% by exploiting workers, hiding behind woke DEI religion. They’ll be replaced by agents, bots, and actual producers.
This bloat will be cut by top measures. Workers and bots generate revenue — measurers and visa servants just inflate costs and slow shiit down.

Measures are seeing the pre-layoff “career development” talks to quietly cut competition in working class and bring indentured servants from foreign countries

I feel like it’s already happening….. They have the data entry part down for spreading financials. What would stop USB from telling them to also do write ups etc.?

It feels like the only professions untouchable by india is law, medical, and trades…..

Innovaccer has laid off staff members. The healthcare technology company is increasing its artificial intelligence efforts. Innovaccer plans to apply its automation principles internally. The company recently allocated $250 million for AI development. This funding supports small language models on its Gravity platform.

http://www.modernhealthcare.com/health-tech/mh-innovaccer-layoffs-ai-tools/

Does anyone have a general idea when they think AI will start taking over work/employees jobs. the more and more they talk about I feel its around the corner...like in 2 years tops.

https://youtu.be/TZmR2BuCY0Y

One IT department just announced last week it will be moving to AI SDLC. This means developers will basically just be 'reviewing' AI agentic code instead of writing.

What do you all think about this? Will Vanguard be doing layoffs/stealthy layoffs more often over the coming months?

In my opinion, the writing is on the wall and it has been getting more clear across the organization for a handful of years now.

So we got told that AI will be doing some of our work, the “easy cases”. I know Tampa will be seeing layoffs this year, anyone got insight if AML will be affected? They’re upping our pace in June due to an uptick in workload

Laura shared that in a staff meeting with her leadership, she and her peers have been asked to imagine their orgs with 50% less head count. Supposedly big reductions will be starting by end of summer and will be phased through Q4. Srini & Katz have Jeff and team making the rounds with business partners showing how his technology teams can automate a lot of what they do.

• Amazon's Selling Partner Services team cut jobs this week.
• Amazon is doubling down on AI and other forms of automation.
• The latest job cuts highlight Amazon's ongoing efficiency drive.

https://www.businessinsider.com/amazon-continues-job-cuts-retail-ai-2026-5

Goldman Sachs is deploying generative AI to automate back-office tasks. President John Waldron stated this initiative will not cause mass layoffs. He expects the company's overall headcount to remain stable. Goldman Sachs Research estimates AI could expose 300 million jobs globally. Analysts remain skeptical, noting potential impacts on entry-level roles.

Manhattan, New York

https://hoodline.com/2026/05/goldman-boss-pushes-ai-factory-floor-swears-manhattan-jobs-won-t-vanish/

Constantly being scolded for not automating the fixes we have perform when existing automation/redundancy didn't already fix it. It's funny to see management get irritated that we're not excited about getting rid of the only work we do that keeps us employed, even though it exists because the SREs can't automate it enough to get rid of people.

GitLab announced a company-wide restructuring effort. The software company plans to reduce its workforce by June 1. This restructuring aims to meet the demands of the "agentic era." Changes include flattening management layers and reorganizing R&D teams. The CEO stated AI agents will automate internal processes, affecting roles.

https://www.businessinsider.com/gitlab-layoffs-memo-2026-5

New Jersey Expansion public information: WARN notices in New Jersey affect 141 employees, with separations scheduled between May 21 and June 14, 2026, as part of an AI automation and restructuring strategy.

Freshworks will cut 11% of its global workforce, approximately 500 jobs. This decision is partly due to rapid advancements in artificial intelligence. CEO Dennis Woodside stated AI now writes over half of the company's code. Automation has reduced routine tasks across various departments. The company expects about $8 million in one-time restructuring charges.

https://www.msn.com/en-in/money/topstories/freshworks-layoffs-company-to-cut-500-jobs-ceo-dennis-woodside-explains-why/ar-AA22u4Z5?uxmode=ruby&apiversion=v2&domshim=1&noservercache=1&noservertelemetry=1&batchservertelemetry=1&renderwebcomponents=1&wcseo=1

Cloudflare on Thursday joined a growing list of tech companies — including Meta, Microsoft, and Amazon — that have reported increased revenue alongside massive layoffs, attributing both trends to their use of AI.

https://techcrunch.com/2026/05/08/cloudflare-says-ai-made-1100-jobs-obsolete-even-as-revenue-hit-a-record-high/

You can run, you can hide, but you cannot escape ... AI will first eat Software Engineer or QA Engineer roles.

Next year RIF target will be Software Engineers especially order taking coders without business domain expertise. Grade 3,4,5 would be let go after Git-hub Copilot Adoption.

Said clearly on the earnings call , 150 million left for open reduction this calendar year

1 billion left in the overall plan , to be achieved with AI agents

Summary : more layoffs before end of June and anyone doing manual work to be replaced with automation in the next 12-24 months