Thread regarding Thomson Reuters layoffs

Corporates is Plummeting the Stock Price

Lots of talk on here how LCM is to blame for messing up Corporates, but anyone take a look at the Head of Customer Success, GW?

Not only is this guy one of the most selfish, self involved leaders I have ever seen, he is responsible for offshoring renewals to Mexico City and wasting thousands in failed software initiatives. Thomson Reuters still hasn't billed thousands in renewals, thanks to this guys decision to reorg.

The running joke around the CSM org is he just have dirt on the high ups....

For a guy that singhandledly tanked Gainsight and has never met with a customer, in any other org a "leader" like this would be fired. Thanks for wasting an entire year of work with no backup plan.

If the stockholders only knew how bad recurring revenue is in corporate due to bad decisons they would be horrified.

#CustomerSuccess #Leadership #Offshoring #Reorg #StockPrice
by Anonymous
| 1461 views | | 2 replies (last February 3) | Reply
Post ID: @OP+1kf4yb642
Comment! It's anonymous!

2 replies (most recent on top)

Wow. RE: Head of Customer Success Thomson Reuters.

A little harsh, you can't blame Greg for outsourcing to Mexico City. That being said, after his handling of Gainsight, I can't believe he still has his job.

And I never thought about it, but you are right. I don't think he has visited or spoke with a customer year to date. We would be better off hiring a Low level Salesforce admin and replace this guy

by Anonymous
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Post ID: @2sv+1kf4yb642

Based upon publicly available information:

Majority Owner: The Woodbridge Company Limited — a private holding company controlled by the Thomson family — is the majority shareholder of Thomson Reuters, owning around ~69–70% of the company’s shares. That gives Woodbridge effective control over corporate decisions and strategy.

Other Shareholders: After Woodbridge, the rest of the share registry is held mostly by institutional and public investors, but no other single shareholder comes close to Woodbridge’s stake:

Royal Trust Corp. of Canada (≈ 2.3%)
Vanguard Group / Vanguard Fiduciary Trust Co. (~ 1.2–1.3%)
BMO Bank (Investment Management) (~ 1.2–1.4%)
TD Asset Management, Inc. (~ 1.0%)
Other institutional holders each hold smaller single-digit percentages.

So, its fair to say that the stockholders know the decisions.

by Anonymous
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Post ID: @d3+1kf4yb642

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