#outsourcing

The global IT is being outsourced hence your RTO reprieve

What future jobs are likely to replace the corporate jobs and salaries that are being outsourced in oil and gas?

Today is Stank's least favorite day of the year. He hates all workers and especially hates that he has to pay them for a day off. No wonder he loves foreign country workers.

Just saw an ethics alert posted on Inside, and thought it was for sure about good ole LC.

What he has done is far worse than the 3 cases described in the article. What will RB do? MN letting him do whatever he wants does have consequences. Lining his friends pockets while IT reliability goes down. What an excellent choice EB made when she hired this loser.

Big Tech Companies Hiding Jobs from Americans:
https://example.com/c4ho7Nj62o

The truth is finally coming out.
Is Cisco doing this?

Post Covid when the world of work is now mobile and video based, TIAA has wasted money by moving from Denver to Frisco. If anything, there should be less real estate foot print not more post pandemic. Outsourcing to Accenture in India, record Outflows, and a reputational damage with all the recent lawsuits are damaging TIAA. The Board and Senior Management are out of their league. Meanwhile, existing employees left wont get the raises they deserve or the enhanced benefits packages they need because this waste of money. The Board and Senior Management should be forced to resign.

Network goes down due to our inglorious outsourcing

Retail leadership cracking skulls to convert all the traffic walking in.

This is what a sinking ship looks like ladies and gentlemen.

Verizon experienced a nationwide outage this afternoon leaving tens of thousands customers across the United States unable to send texts or make calls.

Reports of cell service outages began at around 12pm ET on Saturday, according to Down Detector.

There were almost 24,000 outage reports catalogued on the site, which tracks interruptions of service for many different companies.Countless outraged customers said on social media that their phones were stuck on SOS mode.

Verizon has said it is aware of the issue and apologized to those affected.

'Our engineers are engaged and we are working quickly to identify and solve the issue, Please visit our Check Network Status page for updates on service in your area,' a spokesman said.

'We know how much people rely on Verizon and apologize for any inconvenience. We appreciate your patience.'

If you’re a tech support agent, stop fooling yourself , your job’s fu--ing dead. By the end of the year, Dell’s going to bury it. They don’t need you, they don’t need America, they don’t need jack sh-t beyond two godda-n continents, and they’re almost there. The whole “follow-the-sun” cr-p? That was a fu--ing lie from the start. A shiny little carrot they dangled while they gutted the teams behind closed doors. L2s and L3s, congratulations , you’re the ones they’ve decided to sla-ghter first.

And let’s talk timing. These clowns are pulling this sh-t right when the Trump administration is already sick to death of IT companies hoarding H1Bs and farming out jobs overseas. Dell’s dum--ss execs are literally juggling grenades with the pins half-pulled. I hope they get fu--ing shredded in the fallout. They deserve every ounce of backlash, every investigation, every godda-n lawsuit. They’ve bled Americans dry, pocketed billions, demanded loyalty and personal sacrifices — and in return? They sp-t in our faces.

And for the so-called “managers” and “directors” reading this : fu-k you. You don’t deserve your cushy titles or your bloated salaries. You’re lying parasites who fed your teams bullsh-t about “transparency” while sharpening the kn--e behind their backs. Your people gave everything, and you fed them straight into the grinder without a shred of guilt. You don’t fight for your employees, you don’t protect them, you just bend over and let the VPs use you like the pathetic little puppets you are. I hope when your team goes down, you get dragged down with them. Fired. Humiliated. Exposed as the gutless corporate wh--es you’ve always been.

Outsourcing (especially to india) should be carefully deployed in the most low-impact areas of buisness. They shouldnt be taking credit card calls and they definitely shouldnt be involved in engineering.

The only benefactor from this is todays bonus benefitiarys who dip their wallet in the bucket just long enough to miss out on the long term implications.

The most obvious problem is the hopeless disconnect between vital functions at home and abroad. A lot of this circles back to the WFH debate, if half my subordinates are in india, what difference does it make? The only correspondance im receiving takes place after im off, so one response per inquiry per day is the cadance we live by in this lifeless/dry exchange.

Longer term? Systems evolve, grow more complex. Growing pains become amplified becouse yesterdays multinational staff configuration has to be rethought across several teams spanning half the world apart - less flexibility, less room for large scale collaboritive thinking. Again, they wont get todays news until im tucking my kids to bed tonight.

Its an entirely avoidable blight on the company, and the savings at scale are a tiny blip compared to other areas of potential cost cutting, but is such an easy sell/decision for upper management. Whomever leads the way on outsourcing has a relatively secure seat as an SME and high degree of leverage at the bonus table. 2 demensional shareholders will cheer almost anything promising to bring more profits next year.

Make no mistake, this is not benefitial for the long term outlook for the company as a whole.

It just goes to show they don’t care about service quality, employees, or clients. It’s always been about the bottom line, and their appetite for more never ends.

High tech companies including Cisco are outsourcing non-technical and technical jobs to India, Canada and Europe. Why SBG hires program managers in Canada while there are hundreds of talented program managers in US and are unemployed?

January 01, 2026 the pension plan will be frozen and all employees will be converted over to the current 401k match plan.
Here is the plan:
RTW-will shed hundreds
Reduction in pay and benefits will shed hundreds
Reassignments to claims will shed hundreds
Outsourcing and AI will shed hundreds
Pension going away will shed hundreds
What's left may get some kind of the new severance plan but that will be the last resort as SF will do everything it can to force you out and make no mistake about it. These people are pure evil!

The outsized focus on India sends a message that every other engineer should be heading to the exit.

Just get it over with.

Several areas in claims, help desk and SFPP have been outsourced to a company in India. If they can save pennies on the dollar… why wouldn’t they? Problem is.. the language barrier and the fact they can’t understand what we do. I can assure you the customers will suffer

Worries about being replaced by offshore contractors or poorly implemented AI tools are often refered to in the main thread:

• "My guess is a suspicious number of offshore contractors will be onboarded soon..." (84.51 casualty, Post ID: @py+1k3eddae2)
• "Supposedly 84.51 laid off 183 people in March but they went the extra step and hired 152 offshore contractors from TechM from India and Mexico to replace them." (Anonymous, Post ID: @nz+1k3eddae2)
• "Seems like Kroger is going very heavy on internal AI tools and AI curated/generated experiences." (Anonymous, Post ID: @ns+1k3eddae2)
• "nah. The AI tooling is a total joke. Can't replace anyone... Plus Kroger won't pay for the good tiers so it's extremely slow and d-mb" (Anonymous, Post ID: @p1+1k3eddae2)
• "when I changed teams a few years ago it took five Indians and 4 years for them to even grasp a basic understanding of the applications." (Anonymous, Post ID: @p0+1k3eddae2)

This is in the main thread:

• "I recently found out they'll be doing more layoffs at KTD and probably GO soon. I know for sure CIS and Product will get hit hard. I hope you get your severance!" (Anonymous, Post ID: @OP+1k3eddae2)
• "my team received notice today that we needed to add some new contacts to our email chains, sure enough they are located in India." (Anonymous, Post ID: @qd+1k3eddae2)
• "20+ year employee, always glowing reviews, personally found and cleared over $3M in bad debt over the past few years. They eliminated the higher paid employees so the lower paid ones can pick up the slack." (Anonymous, Post ID: @p9+1k3eddae2)
• "vague information about severance (month pay/years of employment, possible bonus eligibility based on standing), but would be discussee 1-on-1 during exit interview, TBD" (Anonymous, Post ID: @p4+1k3eddae2)
• "severance will be discussed later and think it is based on performance through your last day." (Anonymous, Post ID: @mr+1k3eddae2)
• "At least this time it sounds like folks are getting severance unlike transformation." (Anonymous, Post ID: @nn+1k3eddae2)
• "They have avoided severance payouts the last 2-3 re-orgs." (Anonymous, Post ID: @pp+1k3eddae2)

In Bratislava, Slovakia

My group is doing a small amount of hiring, but every time it's posted in Brazil, because we can pay them significantly less than we would have to pay an American.

Funny how we need to RTO to collaborate, but then we continue to hire people in a different country than the people who are back in the office.

This is exactly what is going on with all the SVP;s and VP's across ATT and its mobility arms with the vendor initials TM...

https://thebluetalk.com/t/major-fraud-with-1200-contractors-kickbacks/e41y7e

Not sure how many were impacted but know some in Global Payments were let go today all in favor of the needful. More good Americans now jobless because Robin Vince favors Pune scammers

While we have your attention, you might be gloating over taking good jobs but just remember you’re making embarrassing poverty wages because you are desperate. You are not respected, everyone knows you can’t do your job properly and you are just tolerated not appreciated. The poverty of your own country has given you opportunities no one is truly jealous of. We live in the greatest country in the world here in the USA and while you get your $2/ hour, we have something you will never have - pride of country, dignity, and a work ethic that far exceeds anything you could think of.

Final note… The Patel Hotel Cartels you all run here in the USA are absurdly embarrassing and rundown reminders of the dirty 3rd world India they represent. You have nothing to be proud of.

Remember that the top five Edward Jones executives in 2024 received over $100 million dollars. The time to unionize is now to ensure the front line employees don’t get robbed by the home office C-suites and GP’s. Ted Jones is spinning in his grave… something, something, something splitting work not profits lol.

1.  Penny Pennington – ~$29.06 M
2.  Kenneth Cella Jr. – ~$22.27 M
3.  Francis LaQuinta – ~$20 M
4.  Kristin Johnson – ~$20 M
5.  Andrew Miedler – ~$18.7 M

I'll be honest, i'm not feeling great about this announcement. Ive seen it before at previous companies and when this happens, majority of the opportunities dry up and most new positions open overseas. Wondering if anyone has an idea of what's going to go down. Are they planning layoffs? What areas are they planning on offshoring?

Have seen a rapid increase of Unisys dispatches in all field areas, US. Looks as if the plan going forward will be to outsource all field service work to partners. Anyone have confirmation on the ongoing progress and planning for this? Is March 2026 realistic?

Has anyone been successful in obtaining a severance package through the appeal process of the Severance Plan Administrator?

I have been mapped to a third party and received an offer letter. The description is vague however the responsibilities are objectively much greater than my position at Wells.

The handbook states if job is not comparable then severance package is warranted.

Oracle’s outsource of JLL to run REF|projects|EHS was a poor business move. The ones that are left, have to cleanup JLL’s mess. It’s been an exhausting road. It is actually costing Oracle more money as JLL up charges on everything. Our buildings are suffering. Upper Oracle management doesn’t want to hear the complaints. It’s work harder and be ok with no focal raise. My stomach hurts everyday, my boss rules with an iron fist and she has no idea what she is doing. My goal is to move on from Oracle. Stay healthy all.

IBM Server Group -sent all US Level 1 and Level 2 Jobs to Cairo Egypt.
IBM Finally got rid of the server hardware group in Atlanta.
All jobs L1 and L2 are farmed out to Egypt.

Our Journey these past 6 years…

For those who started in 2019 and after, the firm was not this way. It ranked highly on Best Places to Work, JD Power for both client and associate satisfaction, etc. It was a place where qualifications, education, experience, and success mattered. Not your makeup at birth. It was a place where our MP didn’t get lost in creating grandiose corporate speak or buzzwords where she thinks eloquence means leadership - it doesn’t. You may not be responsible for this situation, you are not to blame but without you knowing it - you helped create it. It was a firm who took pride in the strong workforce it created.

A timeline of a cultural crisis:

2019:
January 1 - Penny becomes the 6 managing partner.
T1 - Ambitious goal setting starts on corporate and field representation on various societal, political, and cultural ideology important to her agenda. The word smithing goes into hyperdrive. The field become disenchanted with her verbiage on “our clients”. This becomes a lightening rod of contention with those who create the revenue versus those who decide to split it.
T2 - Same as above
T3 - Same as above
Penny earned $11.5 million in 2018. Her first year in 2019 as MD she received a modest increase in pay to $11.67 million.

2020: COVID

March 14th - home office associates are sent home.
March 20th - STL Business Journal publishes an article on Penny’s pick as Chief of Human Resources, Kristin Johnson. Titled “Life in Balance: Kristin Johnson runs hard at work and play”. This article lauds her zero experience in HR and how Kristin feels being an entry level c-suite executive to a new role adds confidence with those she leads and builds trust around the policy of the firm. This is a watershed mark in Penny placing mandates on hiring quotas for people unqualified for roles. Across the firm hiring requisitions are left open longer than 365 days to hit certain quotas.
March/April - Penny takes a page from 2009 and freezes wages. Only to repeal her decision a few weeks later as her public pay increase is published. Her pay raise is 25.7% to $14.7 million.
April - we have 473 general partners.
T3 - Penny, sensing continued dissatisfaction with field leadership and in line with her belief that a merit based decision process is cumbersome, invites all RLs into the GP population ballooning the number to over 700.
October an associate sends the following to Penny’s Page:
“Never have I felt so disconnected from the firm and where it seems to be headed. It's not COVID and working remotely. That part doesn't help to be sure, but it's more a divergence in mindset and philosophy. I've grown up feeling extremely aligned with the firm. The business was relatively simple, leadership was transparent, trustworthy and directional. It's not any one thing that's changed. It's all of it. And I think it's as you have described it - slowly and then suddenly. I would guess that as someone reads this, they will probably take it as affirmation that the firm is making the needed changes and that losing someone like me along the way is a necessary by-product. Might be true. But it's also precisely what I mean by what is changing at the firm. The firm I knew would have cared and truly wanted to bring everyone along. I feel like now, this might merely be an afterthought and the unfortunate but necessary exhaust fumes of a firm accelerating away from who it was.”

2021:
March - field attrition is spiking. Divisive rhetoric and policies are challenging the FA ethos “We’ll leave you alone as long as you run a sound, profitable, and ethical office”
March - industry news shares her pay is now $22.6 million and that Penny will start the $1.5 billion tech spend and buy a RIA.
Mid Year - her plans to buy an industrial bank starts to unravel.
Mid Year - yearly home office local events like Six Flags and Grants Farm are cancelled since HBAs are unable to attend.
T3- in addition to increased field attrition, home office veteran departures start to increase. Trimester bonuses start to decrease across the home office. A trend that is present today.

2022:
Billions in assets are hemorrhaging. FAs dissatisfied at the slowness of adoption is preventing them from evolving leave for other firms.
The uptick in GP departures increases. The political and DEI measures creates the liability and discrimination lawsuits that snowballs into 2025.
July 2 - Jennifer Marcontell leaves for Ameriprise
Penny makes certain FAs a partner to prevent their exodus.
Since 2022 to present the outflow of level 10s has never been this high.
Former partners go into competition with Edward Jones in creating their own firm.
2022 is the year that Penny decides internal talent are not suitable to her agenda. She hires David Chubak and others from outside of the industry and a few BDs.
The amount of capital balloons which, in turn, su-ks profit and preventing further investment back into the business.

2023:
The home office hiring spree with bloated salaries and sign on bonuses creates an overspend of the hiring budget by $20 million.

November 29 - An email is sent to all home office associates titled, “The Home Office Colleague Experience”. A 9 minute video where Penny wanted to give “timely updates around our work to improve the home office’s colleague experience”. A Mea Culpa was issued regarding the past few years and that Jennifer Kingston will prioritize both Total Rewards and morale while combating the dark cloud that became the climate. An extra vacation day was provided to all associates as the first step. Penny states that since July 2020, the firm had hired 2,700 new associates due to the past few years of attrition and new leaders trying to restructure their teams and departments because they did not understand the model they inherited. The loss of years of a culture and the brain trust of experience has created a vacuum especially with new leaders and associates trying to understand the Edward Jones ecosystem.

2024:
T1 - Penny says her husband is “afraid we’re going to run out of money during retirement”. Her 2024 total earnings get a 15.7% bump to $29 million.
T2 - The SFA feedback on the ELT is the lowest ever recorded. Weather then address it, and realizing the need to build out the UHNW area and over capitalized with GP capital. The plan for Enterprise Reimagined is hatched.
T3 - Offsourcing increases rapidly to India. Roughly 400 associates in service and operations are let go with the first set of severance packages. This marks the first time for EJ to offer severances other than to GPs.

2025:
T1 - Enterprise Reimagined is formally announced.
Attrition in the field increased to 6.4 from 5.3 one year prior.
New households drop 55% when compared to a year prior.
New assets slipped by 10% year over year.
Retirement plans and aging clients to blame. The collapse of various training departments among other areas of the firm has led to a decrease in coaching on business outcomes. Asset flows to competitors increases not due to aging but increase in fees, subpar FA service, lack of cross generational planning, and FA losses.
T2 - Enterprise Reimagine is formally launched. The next timeline begins for 2026 in sourcing and shoring and 2027 will wrap up ER with AI and automation. In 2028 the next MP will not be a MP but a CEO.

Penny’s Yearly Earnings Recap:
2019 = $11.7 million.
2020 = $14.7 million.
2021 = $22.6 million.
2022 = $21.4 million.
2023 = $25 million.
2024 = $29 million.
Total = $124,400,000.

Large string of terminations to replace core support teams with outsourced.

Steve B is chasing low margin IT business rather than trying to be the market share leader in what is a high margin copier business. Although is a declining business it not disappearing and there should be a better balance of revenue and margin contribution. The deal with HCL has cost them a fortune in lost revenue and profit because HCL can’t bill timely and accurately. What shame for an iconic brand.

Seems this hack is being kept quite with all the uproar about Accenture suing L3Harris for $81 million and the Accenture I.T. contract ending with L3Harris on 12/15/2025. Karma? 450+ employees "sold" to Accenture without any severance options and then a year later the contract is terminated. This from a company that requires the employees to take yearly ethics classes.

https://www.cyberdaily.au/security/12488-exclusive-world-leaks-ransomware-gang-claims-hack-of-defence-contractor-l3harris-list

Just announced today. Last day for Accenture folks is December 15, 2025. Merry Christmas.

Both will cut costs. And AI will work around the clock with no complaints or recurring expenses. Loki knows the score.

Entire traffic department getting laid off, and jobs are being sold to Indian company Wipro.

I can confirm the rumors about outsourcing FED and PSONE are true , it slipped out in a meeting today.

And it gets worse: the entire IT service in the U.S. is set to be shut down.

Even more bad news : phase 3 will wipe out all Dell U.S. jobs in layered tech support, IM and SAM included.

For PSONE and FED, the target is August 2026. Phase 3 looks set for around January 2027. Phase 1 is already underway , they’ve started cutting jobs in the U.S., and the process is nowhere near over.

In short, it looks like Dell is shifting its workforce from the U.S. to lower-cost countries just to pinch pennies. The rumors about shutting down offices in OKC, Limerick, Cork, and elsewhere are probably true too.

Just got laid off this morning with no warning, completely shut out of all systems. I was at an oncologist appointment when the termination meeting started. Myself and my team also training a new team outside of the US on how to do our job the last 2 weeks. Been at the company for many years and now I'm gone.

Goodyear said it plans to move "175 roles supporting our Americas business and corporate functions to a new Goodyear location in Costa Rica."

https://www.beaconjournal.com/story/business/2024/07/19/goodyear-confirms-akron-layoffs-relocates-175-positions-to-costa-rica/74470630007/

They've been in training for over 6 months on just DMI's and they still don't get it. Senior manager and one of the supervisors headed to CR yesterday to further train. What a huge mistake to outsource to Costa Rica .