#it

Anyone heard about IT rebadging? It seems it is coming soon.

What do the Attrition metrics for IT look like? I know its by design to get rid of Americans, but it seems much worse than anything ive seen.

Just curious, does Ally do heavy outsourcing or participate in a lot of H1B hiring? Especially in the tech department/group?

At what point do we get to give real feedback on Teams and M365? I’m ready to let them know IT SU-KS! I’ve never felt so chaotic, unorganized, constantly interrupted, and overlooking messages (I’ve never done that!).

I don’t even open the silly group pings at this point (whatever they’re called).. our team has created 5,428 different group chats with similar acronyms- how the heck can we keep this straight!?! And the 500 training decks that they share are useless if you don’t have time to spend days reading and learning this insanely chaotic platform (please STOP sharing “helpful decks”.. it’s not helpful!).

And don’t get me started on the fact that we’re encouraged (forced) to put everything in a “group chat”.. so now nobody can find the documents and they keep messaging asking you to forward it to them again. What’s the point!? Just send it in an email!!

This is ridiculous and we need to let them know it’s not working!

Entire enterprise IT stack for Optum tech down from 10PM to 4AM 100% outage across all cloud providers and regions. Not the first time this has happened. Not the second, or third either. The only way teams got out of it was by completely disabling CloudFlare.

We were forced to shift to this cloudflare architecture in 2025 and it has caused more p1s and enterprise impact by itself in this short time than I have seen in my entire career.

RCA? Pssh. We already gave them the cash. They dont care! Theyre claiming the entirety of Optum got flagged by a DDoS rule. Oops!

Leaders like PW who think moving off of the mainframe and full speed to the cloud will solve IT problems are in for a rude awakening.

IT for workday processed scripts for layoffs this week. Everything for Q2 financials was processed and locked Saturday and right after the severance scripts ran. Expect Thursday to be triggered and for impacts to happen. VPs and Sr. Directors were informed who is on the list since Friday afternoon around 3pm est. Not sure when all other leaders below will be told, but Google AI seems to think sr. managers with minimal direct reports are in danger.

Sounds like the CIO needs some additional funds to furnish his new lake home from Accenture and Infosys so he needs to send more money their way

Well folks, here we go again. More bad news from Estero. Entire IT functions being dismantled and outsourced to India. Last time this happened was a disaster.

Financial gymnastics continue to accelerate.

When is the next shoe dropping?

About two months ago I took my laptop into the laptop center here in Everett and asked the IT contractor guys to remove Outlook and Teams from my laptop. They asked me why I wanted them to do that? I told both guys at the counter I was tired of deleting Outlook emails all day or seeing a Teams meeting starting in 5 minutes message pop up on my screen and wanted Outlook and Teams removed. Both IT guys told me they could not remove Outlook or Teams. One of the IT guys said even if they did uninstalled Outlook from my laptop, it would auto reinstall itself the next time, I logged on my laptop.

My hard drive crashed about three weeks ago and Outlook, Teams or Edge won't even start up now. In fact, I can no longer log on to my laptop.
I'm going to see if I can go until the end of the year before I go back to the laptop center and act surprise telling them my hard drive suddenly broke.

here we go again. IT is cutting jobs.

Is this true?

Anyone know how it’s getting on. Heard it’s not going too well. Taken us back to the 90’s

Real talent cost as much as PHK.

I work in IT in US and have started actively looking. I have a first interview lined up next week. I am treating it as more of a warm up interview to get a feel for the market. I haven't interviewed in 7 or so years.

Kind of tough that so many companies hire but are also doing layoffs at the same time.

University of California IT workers successfully unionized. They formed what is now the largest tech union in the United States. The bargaining unit expanded by 2,100, reaching 8,400 employees statewide. This move aims to bolster professional security and establish a voice in decision-making. The union seeks better pay, layoff protections, and bargaining rights over AI deployment.

https://www.techpolicy.press/we-just-formed-the-largest-tech-union-in-america-heres-how-we-did-it

Kudos to our IT leadership.
It takes real talent to invest millions in new software and end up with something less capable than what we already had. I can’t help but feel for the business leaders who are funding these projects and expecting better results.

I interned at Centene last summer into the fall which was my last semester of university. Feels like the entire world is unstable. I don't qualify for the VSP, but feeling so so anxious and depressed about the layoffs coming in August. I just started my career. However, I've been working to the bone for this company so far (I work in IT). I know most of you guys on this website are older and have much greater responsibilities (kids, mortgage, etc), but I can't help but feel like things are doomed.

Heard last week that centralization for IT analysts will begin soon for all medicaid markets.

In the name of all that is holy, why is IT Leadership allocating scarce resources (headcount and salary & benefits) to fund this ITBM team? As you might guess this team is part of Strategy & Services department. The people in these positions do not have any real IT experience so you have to hold their hand on every discussion of anything IT related. Look at the salary range of these positions.....REALLY? FOR REAL?

IT Business Management Finance Leader: The expected compensation range for this position is $221,591 - $270,834, which includes base pay plus variable incentive pay, if eligible.

IT Finance Business Analyst:
The expected compensation range for this position is $124,127 - $151,710, which includes base pay plus variable incentive pay, if eligible.

A certain guy who used to work for you guys ("RR") from what we understand brought about this firing of competent people (especially in Tech) and offshoring to Accenture. That is currently now happening at his next stop - T Rowe Price in Baltimore. A competent IT shop is being dismantled - Laid off, but to get severance you have to agree to train the people replacing you who have little if any experience, initiative, etc. Can anyone let us know how that went for you guys? Do you know if our guy "RR" left on his own or was forced out after this turned out to be a disaster? Thank you. Training is not going well, yet the keys are expected to be handed over soon.

Just type the website address to your home computer and the codes will work instantly. This only appears to be a problem with Centene equipment.

I had to register for the voluntary separation program, I put my number and email correctly. 2 hours later I am getting codes that I have requested. Do not call the number they provided. 1 hour and 18 minutes later they sent me to voicemail. Just an fyi

This is honestly hilarious, Centene can not even fire us correctly...
The website wont give verification codes.
We are in the dark for hours, Cryptic emails.
Every leader is radio flipping silent.

For a company I loved to work for and with, this is ridiculous from the chiefs of the company.

Anyone know it UHG IT Teams will be included in this next layoff?

Fantastic to see Shannon in Ireland this week with the announcement around growth (despite hating who she was standing alongside) . One thing we are in Ireland is a mecca for IT, put simply if you do not have an Irish presence in Europe, globally shut the doors. Let's go!!

how is the Genesys cut over for your teams? nothing seems to be working, communication is extremely lacking.. another great success for outsourced IT teams...

what a cluster

IT leadership stated in meetings it has goals to cut IT staff by roughly 50% and reduce processors by about 75% by year-end.

Cronyism rules! Very bad leadership except in IT. Then UHG bought them and allowed them to be over two established groups and they tanked those groups. This company brought a massive breach, which is public information, they also brought a “l@wsuit” over their claims system. The breach has caused so many layoffs yet their leaders keep their jobs because they have the ability to pick who gets laid of. Toxic group!

Can someone confirm the IT Layoffs supposedly on June 25th

I wanted to share my experience working within the Belk IT department. I have been out of this position for some time, but from what I’ve learned, it hasn't changed and it has somehow gotten even worse. While store employees face their own set of challenges, the backend IT support structure is completely dysfunctional and treats its tech workers with an absolute lack of respect.

To start, the geographical territory assigned to a single IT field worker is massive and brutal, often matching the exact same coverage area as a Regional Vice President (RVP). Despite this massive responsibility, the compensation is insulting. The pay is so far below industry standards that it rivals fast-food wages. Because of the vast territory, you are forced to travel anywhere from 30 minutes to over 3 hours just to get to a location. This makes the role completely unsustainable for anyone with a family or anyone who values a healthy work-life balance.

Once you actually arrive at a store, the execution is a joke. Nine times out of ten, a field tech is forced to escalate an issue because our on-site capabilities are severely restricted. You are then left waiting for hours just to get a response from a clearly apathetic corporate support team or an offshore team that is incredibly difficult and tedious to communicate with. Furthermore, Belk’s Point of Sale (POS) systems are completely unreliable, and actual application support is virtually non-existent. As a result, the standard "fix" is to completely re-image the machine, forcing the tech to sit around waiting hours for the process to complete just so the store can finally use the register again. And don't even try to complain or share what you've noticed with your manager. They know what's up and will never care. Ever.

There is so much more dysfunction I could detail, but I want the store employees to know this. When you see an IT person walk into your building, understand that we are miserable too. The only motivation corporate provides is an empty "thank you" from someone who never even shows up to the Teams meetings. The managers shares it with us as if we are impressed by that, and as if verbal appreciation pays the bills during a time of massive inflation and a harsh economy. The only real thanks I needed was the final good riddance to this joke of a workplace.

IT staff were let go

https://www.linkedin.com/posts/analytics-india-magazine_tmobile-hyderabad-gcc-activity-7468265299474178048-F-9s?utm_medium=ios_app&rcm=ACoAAAClt-UBt2oaFHY6M0F8s-zqcb0TKAy5b0w&utm_source=social_share_send&utm_campaign=copy_link

Wait until employees find out that IT was directed to remotely scan ALL laptop computers, looking for any software that could be used to appear the user is active online.

Typically used to simulate the mouse is in use, a comprehensive report has been shared with senior management and is now under review for what repercussions will be taken.

Irregardless if there is a legitimate reason for it, i.e attending a marathon online meeting or conducting a presentation and you don’t want your laptop to go to sleep, all those on the report are expected to be in for a big surprise.

Be prepared.

Just got an email from our glorious IT overlords, telling us that we're going to shift to the managed services model in the next few months.

We can help by being available to ensure knowledge transfer and making sure to update documentation! (And quietly going away when they lay us off in Q4)

I’m tired of it and I’m not alone. The dysfunction across the company has become pervasive. It’s especially pronounced in TGS and IT, largely due to heavy reliance on outsourcing in critical areas. But the issue isn’t isolated. Any function that has been outsourced is struggling.

As a result, teams are left trying to deliver projects and meet goals without the resources or support needed to do so effectively. What remains is a workforce that is burned out, disengaged, and increasingly unable to keep up. Many of the most experienced and capable people have already moved on, and those who remain often feel stretched thin or are simply holding on until better opportunities arise.

There’s also a clear divide between those who are driving results and those who are not contributing meaningful value. The fact that some of the latter are highly compensated only adds to the growing frustration. The strain and resentment are becoming impossible to ignore.

What a disaster! Laying off smart people and moving roles offshore for cheaper labor. No accountability. It's a circus! A CLUSTER----. BAD MANAGEMENT. They're coming for you next. Get your resumes out.

LC is speaking at the conference this week. Will he be man enough to address the extreme dysfunction and unhappiness in the IT function? Its absolutely miserable and most people are burned out.

Indiana University's Luddy School of Informatics, Computing and Engineering eliminated six positions. The dean announced this restructuring in an email. This change aims to align resources with evolving university needs. Indiana University officials did not comment on these specific layoffs. This follows earlier job cuts at IU's Information Technology Services and WFIU/WTIU.

Bloomington, Indiana

https://www.ipm.org/news/2026-05-29/luddy-school-adds-to-ius-layoffs-eliminating-six-positions