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My Experience in Belk as an IT worker

I wanted to share my experience working within the Belk IT department. I have been out of this position for some time, but from what I’ve learned, it hasn't changed and it has somehow gotten even worse. While store employees face their own set of challenges, the backend IT support structure is completely dysfunctional and treats its tech workers with an absolute lack of respect.

To start, the geographical territory assigned to a single IT field worker is massive and brutal, often matching the exact same coverage area as a Regional Vice President (RVP). Despite this massive responsibility, the compensation is insulting. The pay is so far below industry standards that it rivals fast-food wages. Because of the vast territory, you are forced to travel anywhere from 30 minutes to over 3 hours just to get to a location. This makes the role completely unsustainable for anyone with a family or anyone who values a healthy work-life balance.

Once you actually arrive at a store, the execution is a joke. Nine times out of ten, a field tech is forced to escalate an issue because our on-site capabilities are severely restricted. You are then left waiting for hours just to get a response from a clearly apathetic corporate support team or an offshore team that is incredibly difficult and tedious to communicate with. Furthermore, Belk’s Point of Sale (POS) systems are completely unreliable, and actual application support is virtually non-existent. As a result, the standard "fix" is to completely re-image the machine, forcing the tech to sit around waiting hours for the process to complete just so the store can finally use the register again. And don't even try to complain or share what you've noticed with your manager. They know what's up and will never care. Ever.

There is so much more dysfunction I could detail, but I want the store employees to know this. When you see an IT person walk into your building, understand that we are miserable too. The only motivation corporate provides is an empty "thank you" from someone who never even shows up to the Teams meetings. The managers shares it with us as if we are impressed by that, and as if verbal appreciation pays the bills during a time of massive inflation and a harsh economy. The only real thanks I needed was the final good riddance to this joke of a workplace.


Not a good time to be in IT

https://www.linkedin.com/posts/analytics-india-magazine_tmobile-hyderabad-gcc-activity-7468265299474178048-F-9s?utm_medium=ios_app&rcm=ACoAAAClt-UBt2oaFHY6M0F8s-zqcb0TKAy5b0w&utm_source=social_share_send&utm_campaign=copy_link


IT Secretly Scans All Laptops for Jiggle Software

Wait until employees find out that IT was directed to remotely scan ALL laptop computers, looking for any software that could be used to appear the user is active online.

Typically used to simulate the mouse is in use, a comprehensive report has been shared with senior management and is now under review for what repercussions will be taken.

Irregardless if there is a legitimate reason for it, i.e attending a marathon online meeting or conducting a presentation and you don’t want your laptop to go to sleep, all those on the report are expected to be in for a big surprise.

Be prepared.


Just when it felt like it couldn't be worse

Just got an email from our glorious IT overlords, telling us that we're going to shift to the managed services model in the next few months.

We can help by being available to ensure knowledge transfer and making sure to update documentation! (And quietly going away when they lay us off in Q4)


Get rid of the jack wagons across the company that dont do anything but soak up a check!!!

I’m tired of it and I’m not alone. The dysfunction across the company has become pervasive. It’s especially pronounced in TGS and IT, largely due to heavy reliance on outsourcing in critical areas. But the issue isn’t isolated. Any function that has been outsourced is struggling.

As a result, teams are left trying to deliver projects and meet goals without the resources or support needed to do so effectively. What remains is a workforce that is burned out, disengaged, and increasingly unable to keep up. Many of the most experienced and capable people have already moved on, and those who remain often feel stretched thin or are simply holding on until better opportunities arise.

There’s also a clear divide between those who are driving results and those who are not contributing meaningful value. The fact that some of the latter are highly compensated only adds to the growing frustration. The strain and resentment are becoming impossible to ignore.


Luddy School Reduces Staff by Six at Indiana University

Indiana University's Luddy School of Informatics, Computing and Engineering eliminated six positions. The dean announced this restructuring in an email. This change aims to align resources with evolving university needs. Indiana University officials did not comment on these specific layoffs. This follows earlier job cuts at IU's Information Technology Services and WFIU/WTIU.

Bloomington, Indiana

https://www.ipm.org/news/2026-05-29/luddy-school-adds-to-ius-layoffs-eliminating-six-positions


What happened to all the layoff news in IT?

because of transition to Cognizant. I am from Costa Rica as a CS rep and my manager mentioned today that there will be no lay offs in the coming future? Majority of my counter parts in MN are doing zero work and most of the projects are put on hold. Hope someone in the top management has a clue of whats going on. Its very bad to put all the employees in this unknown state.


GM Cuts Jobs While Hiring Overseas

General Motors initiated a new round of layoffs. The cuts affected 500 to 600 salaried IT employees. These layoffs primarily occurred in Michigan and Texas. GM stated this is part of transforming its IT organization. The company faces criticism for simultaneously recruiting foreign workers.

https://www.aol.com/lifestyle/gm-letting-workers-while-hiring-180036743.html


GM Cuts IT Jobs, Citing AI's Role

General Motors recently laid off 500 to 600 employees. These job cuts primarily affected information technology roles. Affected employees were largely located in Austin, Texas, and Warren, Michigan. Artificial intelligence played a role in the company's decision. GM offered severance packages and career support to the impacted workers.

Austin

https://www.msn.com/en-us/money/companies/laid-off-gm-employees-tell-of-ominous-email-severance-and-role-of-ai/ar-AA231HLA?cvid=6a0466f468f947e78a1f45a3db8de24d&ocid=hpmsn


IT Services

I thought I saw a post last week where someone said IT Services aren't included in IRIF but RH just gone after a fanfare of announcing his new role globally and he was instrumental in the delivery of ITaaS. Is this a shadow redundancy or something more and IT Services are actually in the pool?


In your estimation as current and former employees, how did Verizon sc--w up?

It began with Lowell.

His first real big mis step was the 5G mm bandwidth we purchased in in May 2017. This kind of data idle, as ww got itvyhrough purchase of another company.

He hired Infosys in 2018 to outsource the IT, which was huge. He laid off 2500 IT workers, and rumor spread that some of them intentionally created system issues to plague the new outsourced IT. Back end systems have been cr-p ever since, and it is not spreading to the network..and customers are taking notice. That IT model has failed tremendously.

What really did in Verizon was about 1 month later when the Swedish Meatball, Hans Vestberg, became CEO. There was a litany of red flags, such as the fact he was let go of his prior CEO position for misappropriation of funds. And then there is that fact that he and his coalition of leaders had veey little understanding of American culture.

His huge failing was again the 5G spectrum he purchased in 2021. We had prime 4G market leverage, but we now owned the worst spectrum that 5G any company would purchase. You literally need fiber optic everywhere to use it, which defeats the point of "wireless". He tried roleversge that in yhe same manner as the 4G, but it was cr-p quality. We soon became the #3 carrier due to lack of network quality and price.

And now cometh Dan the man. His job is clean up. Seen it a thousand times. Jobs will be outsourced, and he claims AI will change things...but it won't. He is there ri gutvyhe company. Offices will also be outsourced, not just front line. All the brick and mortor will disappear, and then the next thing yiu know...

"Thanks for calling Verizon by T-Mobile".

So, what do you think?


GM Cuts IT Jobs, Warren Tech Center Impacted

General Motors is cutting hundreds of information technology staff. These reductions will affect approximately 500 to 600 salaried employees globally. Management began notifying affected workers on Monday morning. The company's Warren Tech Center is one impacted worksite. GM stated these cuts aim to transform its IT organization for the future.

Warren, Michigan

https://www.macombdaily.com/2026/05/12/gm-layoffs-to-hit-warren-tech-center/


With the high price of gas in California and the Train to nowhere. It would be a "well played" move for Oracle to open up Gas stations in

California. What Oracle ought to do is bag designing and building IT related cr-p to sell. With the price of gas in California Oracle would be smart to layoff every California employee and convert all Oracle California building sites that have large employee parking lots into Oracle owned Gas Stations and charge $15 a gallon for the cheap stuff and $20 for Diesel.


Well, I've became tired of reading useless emails my team members send to me along with all Corp emails. I set up Outlook to auto delete every

single email that lands in my inbox. I'm going to bring my laptop to Wells Fargo IT this week and tell them I want them to remove Outlook and Teams from my laptop. This will solve the problem once and for all that I do not want to be sent any useless emails including meeting invite emails. I dread any meeting I have attended, so don't see a point in attending them.


My favorite excerpts from the BS earnings call

"The company faces challenges with limited IT resources and staffing shortages in its vertical markets."
Uhhhhh, well maybe quit laying off the IT staff and hiring incompetent Offshore folks.

"The company is still in the early stages of broader commercialization of its AI offerings, which may delay potential revenue growth."
Translation. I know we SAID we an AI company, but we've never really sold AI before. (Forget about the fact that we still havent created anything AI, unless you count ChatGPT making up our press releases)