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Support team realignment 2026 working hours

Supposedly Belk corporate is considering a support team re-alignment. There have been numerous complaints through the company about support associates working extremely early shifts when they are needed at all times during store hours. One store employee claimed that Human Resources was never in the building when the bulk of associates were working because they always left by 2 or 3pm, and therefore associates were left without Human Resource assistance if needed. Instead of these early morning (6-2,7-4,7-3) shifts support associates will work a mix of mornings, nights, weekends, mid shifts, similar to sales team managers, and regular associates. This includes Human Resources, fulfillment, cash office, dock/truck, merchandising, and housekeeping. You heard it here first, more to come in the new year.


Work’s been completely swallowing my life

I’m regularly putting in 60 to 70 hours a week, and by the time the day’s over, cooking just isn’t happening. I end up grabbing whatever’s quickest, usually fast food. I can tell it’s catching up to me physically and mentally, and it’s starting to worry me. I know this isn’t sustainable, but I genuinely don’t see how people manage to eat well when they barely have time to breathe. How are others handling this without burning out even more?


Citi work environment is total chaos

Very few people are actually doing their jobs, and there’s zero accountability when they do not. Processes are completely broken, and anyone with a decent work ethic ends up carrying the load for everyone else. I’m beyond exhausted by this and seriously tempted to walk away, even without another job lined up.


How are you dealing with overtime?

I have people on my team who somehow always manage to weasel out. I feel like an id--t for all the overtime I do out of fear of losing my job, even though I know in the end it won’t make a difference. When my time comes, nothing I ever did or how hard I worked will matter.


management is delusional

my point has gone so far down hill.we have half the carmen we're slotted for.senior guys have decided to resign rather than put up with the neverending piles of b.s.younger folks have quit because they see no future hear.most days yard repairs are down because we have a conscious and don't want guff for trains going out late.it seems like an injury is bound happen.but for now the trains aren't going out late so whats the issue?


CEM ie ServiceNow is just a busy tool.. Does anybody else forced to use this??

The CEM tool in ServiceNow is just something to keep you busy and something you can get in trouble for if you don't enter your time. They use it under the guise of wanting to know what you're working on. But when you're assigned to one customer and bill your time in GPS against that customer, you know what I'm working on. The kicker on this tool is that you can't show more than 40 hours in a week against it. God forbid you actually show real hours you work, then there might be a lawsuit to pay management overtime!! It's just a time waster, and honestly, they don't track it. I didn't hear any issues until the end of the year, when I had a gap in time on the tool.


Warehouses issues

I don't know if it's all dc's or just ours, but we have been flooded nonstop with freight to the point that some weeks we are working six days! Which didn't happen when we had three shifts which they got rid of in June now we have two, but thats funny because they brought a modified shift back for a few months till the beginning of this month. We had to work 5 hours today and we will have to work eights Friday and Saturday. And as a nice happy holidays to us they gave us gifts that they had of over stock from gifts with purchase.


Schulman, Happy New Year 2026!!! What keeps you up at night???

Schulman, Happy New Year 2026!!! What keeps you up at night???
Keeping Talent
No Clear AI Plan
Overload of Priorities
Tired Team
No Time to Think
Less Customers due to a lack of Trust
Reputation at Risk
Struggling Middle Managers
Culture Cracks
Conflicting Demands
Technology Moves Fast
Feeling Alone at the Top


Christmas Eve hours

The branches close at 2pm on the 24th but our dept is staying open until 5. To make matters worse they said we couldn’t work from home that day and had to report to the office. I’m just curious if this is just our dept or are all internal depts working all day on the 24th?


There’s no upside left

The pay used to make the tradeoffs worth it, but weak raises ki-led that, advancement paths are basically closed, and attrition keeps accelerating, which just means more work dumped on fewer people. At this point, believing there’s a bright future here feels less like optimism and more like choosing not to see what’s right in front of us.


Teams

Heard a comment the other day that implied they are tracking people teams activity, green, yellow and red. This person also said if you don’t sign on to teams they have a report for that. Any truth? All these reports I can’t keep track of what they are tracking. We need a weekly tracking report of what they are tracking so we can track ourselves.
Great now I feel like I should go running.


Layers of management

Has anyone actually looked at an org chart recently? DDAT has more directors, VPs, lead directors, AVPs than they know what to do with.....yet they push the bottom feeders to do 4x the work for a 2016 salary. Its becoming simply gross. Ive also noticed some teams where the entire team is "away" all day long, yet here i am a loyal ethical employee being micromanaged l. Nothing makes semse in this company at all.


They’re back at it!

Adding to the Walmart orders again before Christmas when they said they wouldn’t be doing it anymore. All my orders jumped by 50-70 cases, locked in. Who’s doing it? There’s a mystery right there. Everyone prepare to be miserable sorting through pallets of 250-350 cases, working in crowded stores and leaving a cr-p ton of backstock


Now entering the chaos phase

Knowing the management excellence and expedience, and the fact that there was no real plan beyond merciless cuts, who knows how long it will take for the dust to settle and for there to be even a semblance of an organized workflow. My team is already feeling the pain, and it’s only going to get worse in the coming months. We were stretched thin to begin with. It certainly didn’t help that they somehow managed to get rid of the very people who actually knew what they were doing.


Do better, with less, and less, and less

Every year they remove support services. Every year they want more. Next year we will be fixing our own computers. It will be literally diy everything (hr services, it, travel, hse, visa) oh and don’t work from home you get a roaming cube with no locker. At least it’s equitable, psg21-27. Would blow my mind being a 27 and using weeks of your annual time doing it, hr, admin services. Time value or money!


A word of caution

After the last round of cuts, anyone who picks up all the extra slack is just setting themselves up for more trouble. I'm sticking strictly to my contracted hours and focusing on my core tasks. If our overall output drops, that's a direct reflection of the staffing decisions, not our effort. It's the only way management might actually see the problem they created.


Wondering if a balanced life is even real anymore

Lately, it feels like my job is taking over everything. I leave the office late, then I'm still checking emails at home (which, I know, my own fault, but some things have to be done if I'm to ever return home). There's just no energy left for my family or anything I enjoy doing. Is anyone else feeling this completely drained?


I think belk is slowly trying to improve its reputation

I think belk is trying to do better

I’m sure I’m gonna get slammed for this post, but I heard belk has gotten so much negative publicity for their store operations that they are trying to do better. Hometown stores seem to have it the toughest, while mall and golden stores have a less demanding workload for each employee.

I certify don’t want to see belk suffer, it’s an iconic part of North Carolina.

I do think they are slowly realizing that some of their managers and corporate leadership are toxic.


Don't take on more work

Don't do them any favors. Please. Don't do the work left behind by those who were kicked out. The leadership wants you to do it. They want to see all the work getting done with fewer people so they can say, see, we were right to cut those employees. Even if those left are breaking their backs to keep this place running. Don't give them the satisfaction.


I survived

For now, no new assignment—just a new manager. I've had a great few years here, consistently handling the workload of multiple people day in and day out. With the next review round coming up soon, I guess I need to really sell myself to have a shot at a promotion this time. Or maybe if I start doing the jobs of eight people, they'll finally notice.


Holiday activities

I was not rif'd but I am disgusted by the holiday activities that are being shoved down our throats. Most laid off employees are not gone yet and leaders are trying to shove "fun" events down our throats. Meanwhile, we are all so overloaded with work, that the idea of participating in a fun event just feels like another task that is being piled onto us. Now on top of all the extra work, you want me to cook for my coworkers too?


Accenture contractors mass firing

Anybody know what’s going on with Truist and Accenture? Truist decided to end the contracts early for 100+ contractors this week. Granted some of them were offshore/useless but there were quite a few in IT that were solid and were supposed to be extended for another year and then magically the powers that be decided otherwise. Not sure what to make of it but our team is not sized correctly and now we definitely won’t be able to keep up with the workload.


How's this even supposed to work?

Half our team is gone, and somehow we’re supposed to keep everything running like nothing changed. I genuinely don’t understand how leadership thinks the same workload is going to get done with half the people. There’s no plan, no adjustment, nothing. How's this supposed to work?


ESRO is such a clown show

They give all these teams a deadline of 12/15 to get their MBO score in order. Many teams in our org had releases scheduled to address various vulnerabilities prior to this deadline. Now that date has magically shifted to 12/10 and the "MBO Score" which determines our year end review and RRP eligibility is frozen.

Who the he-l decided that giving these id--ts this much influence in the company was a good idea? Half the time their scanners aren't even working and they don't know why, so your MBO score will fluctuate between two wildly different numbers weekly, making planning not an option.


Title: Is Anyone Else Overwhelmed With the Amount of Work vs. the Lack of Employees/Resources?

Lately it feels like we’re drowning in projects while only a handful of full-time employees are expected to carry all of it, and somehow the workload just keeps growing. We’re constantly being assigned new tasks without any additional support, yet leadership still questions missed deadlines and wonders what we’re doing with our time. It’s frustrating and exhausting, and I’m honestly wondering if anyone else is dealing with this same imbalance between expectations and actual resources.


The plan is clear

At this point, it’s pretty obvious what they’re doing: squeeze as much out of everyone as possible while shifting more work offshore and cutting whoever’s left stateside. They keep merging already overwhelmed teams and piling extra roles onto people who are barely keeping up as is. I doubt anything major will happen before January, but after that, it’s anyone’s guess. The trend is clear, though, and it isn’t good.


Too many underperformers

Dell continues to keep employees who barely contribute, and I can't figure out why for the life of me. People coast through their jobs and still get the same pay and benefits as those of us working hard. Getting rid of actual low performers and keeping capable staff would improve both morale and productivity instantly.