#workload

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Honest answers only.

For those who were laid off — especially in Medicare/Medicaid Member Services (Community & State):

Looking back now, what were the real signs you were about to be laid off?

Not rumors. Not assumptions.
Actual changes you noticed in hindsight — workload shifts, meetings, metrics, access changes, team restructuring, communication patterns, etc.

I’m not asking to stir fear or spread speculation. I’m asking so those of us still here can be informed, prepared, and realistic.

If you’re willing to share, I’d appreciate it. Facts matter.


Less employees, Lot more work

No point of layoffs if they replace with new people. So they won’t. They are going to try to reduce costs if they laid off people. Some people think that they be safe if they survive layoffs. So they keep asking on this site “are there any layoffs?” and participate in rumors about it. Even though you don’t get a layoff, your workload will increase. Believe me all this types of conversations and any decisions will just make the company sink.


Who's Leaving

I feel a mass exodus from my location. Nobody likes a layoff obviously but the workload had tripled for some as myself. Yes, the stock went up but at what cost. Fire all those people just to hire them back as contractors and paying them more! Should've spent a little time weeding out the ones not performing and those not doing their work from home! Just the lazy one working from the house could've made up for the 15K.


ENGINE is a farce

Did you know that any workflow sent to ENGINE has to be run in parallel/duplicated for 6 months to 1 year by the team offloading it? Meaning for most of 2026, any ENGINE success will likely be due to their USA counterparts. It’s a hilarious sad irony that any work sent there will be 100% redundant (so efficient!!!), and meanwhile we have to manage the same workload as a year ago with 30% fewer people. Everything you hear about ENGINE over the next year + will be utter propaganda.


I am very stressful and kind of depressed since the 8 hours rule is enforced

I usually go home around 2pm to avoid traffic and continue working between 2:30 to 6:30. Now I have to stay until 5pm and feel stressed out due to the heavy traffic. Since I stayed until 5pm, no more work at home.

My working hour is less than before after the 8 hours rule is enforced.


Inconsistently Meets but does majority of teams work

I have been severely overwhelmed at work the last 2 years. Drowning in legal issues and compliance stuff and roughly 2 x the workload of next coworker...I got an inconsistently meets this year after pushing back on workload and other things...I don't think they would fire me as who would deal with it but anyone else having that issue? How can I continue to do it and not get paid enough or have any trust with management?


Find another gear!

I've attended a few Leadership update calls since Dan announced results and I've heard the phrase 'find another gear' or similar used a few times now.

Do any of you have another gear to go upto? I don't know about y'all but since VSP & the last round of RIFs, I've been in top gear constantly covering my work and that of several others, and have nothing more left to give, I'm burnt out.

I guess they expect me to give up even more of my own personal time to help Dan get his payout. It ain't happening!


So tired of being asked to do more to make up for layoffs

I’m now being pressured to take on the work of another team that was let go when my own team was recently cut by more than 50%. I already can’t deal with the extra work left by the people who were let go on my team, let alone try to help another team in an area where I have no idea what they do. I feel bad they don’t have the people they need to do the work, but frankly, that’s not my problem and I can’t fix it for them. I’m so tired of these “leaders” laying people off and expecting us to just magically make up for it.


Unionize in Home & Community / navihealth /Optum

Many nurses and therapists working in Home and Community care have seen their roles change significantly over the past several years, especially since the buy out of naviHealth within care coordination roles - consisting of OTs/PTs/SLPs/RNs. Productivity goals have increased to a point that is unattainable due to increased demands/goals/administrative tasks within paid working hours.

At the same time, raises have failed to keep pace with inflation, effectively reducing real wages despite growing workloads and responsibilities. Raises have fallen well behind inflation, effectively resulting in pay cuts for experienced clinicians who are carrying heavier caseloads and greater responsibility than ever before. For a workforce that is highly trained, licensed, and essential to patient outcomes, this trend is deeply concerning. These challenges are not isolated—they are systemic. Raises are consistently 1-2%, with 2% being a rarity.

These issues are not isolated to individual teams or regions. When issues are systemic, individual advocacy has limits.

This raises an important question: Is it time for nurses and therapists in the Home and Community line of business to unionize? And if so, has anyone considered leading this effort?


My manager turned on me

I’m in my mid thirties and thought good work would speak for itself. After leadership noticed me, my manager started freezing me out and slowing things down around my work. Things conveniently arrive late or not at all, and I’m left scrambling to explain gaps I didn’t create. It’s draining to walk into work knowing you’ve got to defend yourself before you can even do the job.


So much time wasted in meetings

I spend half my day in meetings that accomplish nothing, and somehow the rest of the day is supposed to cover actual work. It’s ridiculous how little time is left to get anything done, and it’s exhausting trying to keep up like this. It almost feels like a freaking joke.


Learning to care a little less

I spent most of my career going all in, staying late, fixing things no one asked me to fix. Lately I’m realizing the extra effort rarely changes outcomes or benefits me all that much, it just burns me out faster. I’m trying to do what’s required, not everything possible, and reminding myself work doesn’t deserve all my energy. In other words, I'm trying to give back exactly as much as I'm getting.


How much more pressure can they possibly put on us?

It gets harder every day. They’re milking our fear of losing our jobs for all it's worth. Since the last round of layoffs, the workload has far surpassed what’s left of our capacity. I watch people work themselves into the ground every day, even after we all just witnessed that none of it matters when your number is up.


Yes, it's bad, and it will get worse

At this point, I almost envy the people who were let go. Now comes the chaos and the fallout, with even fewer of us left to handle the increasing workload. My team lost two critical roles that, based on past experience, will never be backfilled. The logic here is simple: more money for them, more work for us.


Why are layoffs such a normal thing these days?

Why did we allow it to come to this? Why are so many of us so willing to take on work from our laid off teammates to the point where we're constantly overworked but still expected to pick up more - and then we do! How is this our new normal? Nothing will change until we all say enough and just start refusing extra work. Let them deal with the consequences of their actions for once.


Call centers won’t get it till it’s too late

We js saw a bunch of people let go, lives done. Now people are escalating for different shifts and crying about the work leftover. Like I get we dont gotta be grateful for keeping jobs and the changes su-k but why fck around? Is that why call centers get slashed and not retail?


Doing everything right and still burnt out

I am in my forties and have tried all the usual advice, eating better, walking outside, staying active. None of it touches the exhaustion that comes from constant overwork. At some point it stops feeling personal and starts feeling like the job is designed to drain people no matter how careful they are.


Unfairness of PepsiCo Employees

It really makes me mad that you have some PepsiCo employees who work really hard, get no recognition and/or they get laid off. Then you have those PepsiCo employees who are constantly on their cell phones, Facebook, etc. Get off your phones/Facebook people!! You’re being paid to do a job not to express your political opinions, etc., during work hours!!!


Beauty Merchandiser position

I noticed that Beauty Merchandisers (previously listed as Cosmetic Stock Associates) used to be full-time, but this week I saw several new Cosmetics Merchandising Associate positions posted as part-time. Are there still full-time beauty merchandisers in stores, or were those roles converted to part-time? Or are these new part-time positions meant to support the full-time staff? Given the responsibility associated with that role compared to the pay. Their compensations should align more with that of a visual captain.


No

I'm so done with this cr-p. I was given three people's work with impossible deadlines. Before, I might have tried to make it work, but I'm not ki-ling myself over it anymore. From this point on, it'll be done when it's done. They can hire help or let me go, I don't care.