#workload

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Why are critical roles never backfilled?

It's like everyone forgets once the layoffs are done. There's only so much the rest of us can absorb, and some things just can't be picked up at all. There's never any follow-up, no real attempt to readjust after the cuts, and zero attention to the important work that's simply not getting done anymore.


O9

The O9 system is a complete piece of sh-t. The high-and-mighty leaders spent several million dollars on this system every year. thinking it would replace Excel and reduce the workload for planners. In reality, every planner now has double the workloads. Leaders now hope AI can take all over.


Thoughts on CAC walk?

What’s your thoughts? It’s hard enough to operate week to week with limited payroll, fixed activities, conference calls, the micromanaging and now we have CAC walks next week. I’m curious to see how thorough these walks actually are and what the overall company percentage of passing stores is.


Branches staying open until 2 starting April 25th

New update. Some branches will start staying open until 2pm instead of noon beginning April 25th. They are sick of paying those “free” hours when you work a half day Saturday. Also going to help more branch employees to quit so they don’t have to pay severance


Strange AI thought process

There’s a growing misconception that AI "does the entire work. employees are sitting and watching". In reality, AI is helper not full-performer. Still lots of development requires human efforts. Management is pushing towards AI. The problem is once work is done, you will be first one to be thrown out.


Overwhelmed- tracfone heritage Miami

s it normal to feel overwhelmed at Verizon?. Or is just because we are heritage tracfone and the are doing it on purpose for us to quit?

Plus the new office will make worst commute due the traffic in Miami next to the airport.

Is it just me or the New Jersey ppl don’t feel this overwhelmed with the amount of Requests while you doing your daily job?


How are things in DF now?

I left in January before OPO closed and before the PE axe swung. Things were tense when I left and I know they got worse before the big cut.

Is DF packed wall to wall? Are the parking lots insanely packed? Does anyone care about their job anymore? Are the contractors all gone?


North America's Bloodbath

Irving was heavily impacted by yesterday’s layoffs. Each team lost at least two team members.

The network side was particularly affected — including NSS, ECC, Load Balancing, DNS, Tools Team. These are core operational functions!

Each Data Center team (RUTH, GTDC, MWDC, SWDC, and 390G) also lost two team members. These teams were already lean. With this level of reduction, the remaining staff will be operating under sustained pressure, and workload sustainability is a legitimate concern.

#FTP


Potential cuts in Media EMEA

There’s been a lot of talk about potential cuts and ongoing disruption again within One PEP Media EMEA... Has anyone heard anything concrete?

Between the uncertainty, shifting priorities, and general workload, many people seem pretty exhausted. I know that most of the chaos is caused by Josep Hernandez being unable to support his team, but there's a lot of uncertainty.


Admin staff

I wanted to see what the global experience is with admin staff? In my local office, there’s an assistant that complains all the time about having to take cover multiple teams (a bit over a dozen people). On paper it looks like a lot but it’s often very low touch, even no touch for some.

She says she only had to take care of a few people a few years ago. Which seems crazy. Is she being dramatic and inefficient maybe? Or is low touch assistant work for a few people with doing expenses for a dozen people too much?


Sales doing everything!

My focus is now about my unachievable target! Sales isn’t about resolving Premier Page issues, customer self serve tickets not being addressed, accounts going on hold due to outstanding invoices. Dell always goes cheap, re-employ staff to free up Sales to Sell. Pretty fu---n simple!


Srini and the senior leadership team….

Lied to everyone last December. They sat on that stage and told us layoffs would end after Q1.

NOT TRUE!

Layoffs will continue throughout the year. Not at the same level as we are experiencing now but every quarter will be tightened and tweaked. More of us gone in a corporate version of The Hunger Games.

Workload will increase, timelines won’t change, but fewer people doing the work.

Avg job search is about 9 months right now. Be proactive and start your search, get ahead of the curve.

It’s only a matter of time before we are all impacted.


Why 3/3 vs 2/17

I keep seeing 3/3 is the big day, but what is so special about 3/3? Has anyone heard anything about 2/17? It’s a Tuesday after the largest payday of the year. And, Monday is a holiday. For me, the application I work on is supposed to retire on 3/1 and the work I’m doing over the next 2 weeks is kind of throw away. Just curious why 3/3?


these layoffs have made everyone miserable. I've NEVER experienced such low morale in my career.

On top of that, my workload has doubled because of the reductions. Everyone I've spoken to is drowning in work and leadership keeps droning on about efficiency. I'm doing work that previously had nothing to do with me. At this rate, I'll take a pay cut just to work somewhere else. I guess that's what they want.


Meets? Expectations

Another year of going above and beyond with no reward, doing all the things picking up slack for team mates and being held to a higher standard than others, taking on extra work and still just meets and no financial or professional reward or compensation. I’ve been here 7 years and I’m tired of the bs


What It Means to Be a “Modern Seller” at Dell

Spend five clicks minimum on SalesChat to prove you’re engaged.

Help train AI systems designed to eventually replace your role.

Accept shrinking commissions so executive comp stays intact.

Stay chained to a desk eight-plus hours a day, regardless of performance.

Bounce between internal tools and dashboards to signal productivity.

Operate inside an expanding web of apps built more for monitoring than selling.

Daily workflows dominated by internal systems, compliance tools, and activity tracking.

An environment where optics often outweigh outcomes.

Operate primarily as a quote generator - processing pricing requests instead of driving strategy.

Go “all-in” and be grateful you have a job.


Burnout

A couple of people on my team are included in the recent Marketing RIF. They’re still sticking around until May, but I can clearly see them completely checked out. Our manager doesn’t care and just assigns all new work to me, while they get to sit back and relax for the next couple of months and still get a paycheck. One of the guys was scrolling LinkedIn jobs all day last week at the office, laptop wasn’t even open. I support them looking out for themselves, but our workload hasn’t decreased with the RIF, so I’m just getting overloaded. Anyone else experience that the RIFs are just making the remaining team members more overworked with no reward?


Take the severance and RUN!!!

Those who were impacted at the end of January, take the money and run as far away as possible from this place!!! A lot of non member contact employees are going to be doing the work of 3 people once this reorg is complete. Like the agile transformation 3 years ago and the massive failure that was, does anyone think this reorg will be any different.


Housecalls

How far out are your county assignments being assigned? Mine are until the end of March. Nothing for April.

This is making it difficult to reschedule members since I am in 3 counties and certain ones are filled up through March. I have to status a member as “member request reschedule” yesterday which I am assuming will affect my metrics? I’m guessing this is also a sign that I’ll be getting fired at the end of March? (After 14 years with Housecalls!)


Unions????

With poor middle management from the branch levels and issues not making it to the top people are fed up. Union talks in play. Drivers not able to take time off, routes sitting, customers not getting deliveries and no help. Warehouse runs way too short and people in place who aren’t fit for the job. Sales is getting fed up!