#failure

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Sustained pattern of failure in ISG

Who, or what, is behind the long string of failures in ISG? Jeff B? Travis? Arthur? Who/what else?

Never have we seen such a continuous pattern of sustained failure without a change in behavior or accountability.

BAIN should be looking at common threads in each of these and clean house.

x400 - Failure
ScaleIO - Failure
XC4000 - Failure
DM5500 - Failure
Santorini - Failure
Hydra - Failure
VxRail - Failure
PPDM - Failure
Cyber Recovery - Failure
Apex - Failure
CloudIQ - Failure
EMC Storage Strategy - Failure


On the ropes

Verizon employees are on the ropes. How many more body blows can they take before they get knocked out for good. The company is an utter mess at the moment. Employees are shell shocked and trying to keep their heads down whilst wondering if it’ll be them that are laid off next. Running a company based on fear and uncertainty only results in one thing : failure


Are we set up for failure?!

This was posted on another site. It makes perfect sense:
One employee resigns.
Another struggles to meet expectations.
It's easy to conclude:
"We need to find someone better."
Sometimes that's true.
But I've learned to ask a different question first:
If I hired the perfect person tomorrow, would they succeed in the environment we've created?
If the answer is "I'm not sure," the next hire may face the same challenges.
Before replacing people, it's worth examining:
The systems
The training
The communication
The expectations
The leadership support
Great organizations don't just hire great people.
They create environments where great people can succeed.
What do you think—have you ever seen a great employee struggle because the system around them wasn't setting them up for success?


If You Thought the Transition To FIS Went Bad, You Ain't Seen Nothing Yet.

Read the GAO Report on Accenture's botched takeover of the Thrift Savings Plan (TSP). GAO-24-106319. Everything in it is a page right out of the transition to FIS. Except then, we had iron clad procedures in place & they were all working before the transfer. Now, everything is on the fly, process hadn't been updated for years, and 9 month transition is a MASS-IVe failure in the making.

**'But AFS (Accenture) Federal Services completely botched the migration of TSP’s services due to an array of technological and staffing shortfalls that have virtually brought the services offered by TSP to participants to a screeching halt.

  1. Despite AFS’ promise to “improve the customer experience,” AFS Managing
    Director Owen Davies admitted that AFS “made that process really cumbersome, it was very hard for a vast number of users,” and that “[w]e made it overly complex.”**

Closing Fayetteville

Congratulations Akron management. Your marketing, sales and operations have caused Fayetteville to announce its closing. Well done. What a ridiculous campaign “Fast is in Us”. Fast as into insolvency? Selling of the name? If you are Akron. Shame. You saw the data before all of us. You saw the trend. And you said “we are on track. It’s getting better.”

Instead you developed tires no one wanted. No one needed. If you were here 40 years or 4 months you are the problem.


The time has come

DW is laser focused on running the org to failure. So rather than fight him, let’s help him. Next time you see poor quality work or a way to help… don’t do it. Even though you may think you’re the better person… don’t do it. Nothing will change until a true failure. So while contrary, push the activity along to failure. There is no longer honor in preserving this legacy… if DW doesn’t see the risk of becoming a takeover when everything fails (see Macondo) then it’s not our job to convince him.
And if you think that you are saving your pension or any other financial security, don’t worry, there are already plans to ki-l those. At this point, we have nothing to lose.


Nike.com is joke

I went to check out the site few times and I cannot stop seeing that all Nike
is trying to lead you to item that they have. Not what I am looking for.
If I am looking for specific Nike then one would have better luck in amazon.

Nike is failing in their own website. There is more Nike in amazon then Nike.com


We're living through systemic failures without even realizing it

Teams have been gutted, some repeatedly, by layoffs and reorgs that solve nothing. Yes, talent is expensive. But when you're too lazy to cut strategically and just go for the simplest savings, you shed the people you actually need. Meanwhile, the endless turmoil ki-ls morale, ki-ls commitment, and ki-ls any chance of long-term planning. Chaos like that always turns out to be far more expensive in the end.


The reinvention phase has failed now we are in the endgame

SB being axed by the board was the final nail in the reinvention coffin. None of its architects or proponents are left in Xerox (JB,MG,SB, DMP). All gone. The street, analysts, investors, rating agencies and financial institutions have all voted with their feet. The board has finally done their job, but it’s 3 years too late. SB in his 4 years in charge missed every outlook or expectation he set. If he was a sales person or sales manager he would have been in a performance improvement plan after 2 quarters. Instead he continued to have the support of the board as the company kept draining its cash, reserves and future to keep returning funds to shareholders even when all the key metrics and results where going horribly wrong and missing plans and expectations every quarter. Now we have an untried, untested CEO who has never led a sales organisation but primary experience is legal and claim to fame is the proxy fight that stopped the Fuji merger that the board are now desperately trying to make. To put that into perspective when Fuji offered to buy Xerox they offered 40 dollars a share compared to the $1.26 a share now, let that sink in, and LP has been part of that from the beginning. The fact a legal guy is in charge should indicate to all the people still in the cult what the next steps are!!!!! We are in the endgame and none of those outcomes reinvent Xerox they consign it to the history books of what was once a trailblazer


Salesforce FSC conversion disaster.

Share stories of your experience with the FSC rollout disaster. After being told by the Wells Fargo lady and her phone call pep rallies being called Eeyores and Ford Pinto’s in how great this FSC rollout will be, it has been a complete disaster it has been. She should be fired along with the team in charge of the rollout.


Accelera closing down while others book projects

The reasoning behind Accelera pulling out of the industry was - per management the absence of a market.
Strange, regularly you can read about new project starting up and equipment being ordered. 300 MW order placed today for a plant in Spain. Accelera backyard!

Truth is that Accelera pulls out after repeated mismanagement and huge unreliability of the stacks.
Competition takes their time to develop a working product, Accelera chased the 1 and 2 GW projects while they could not deliver a H500 on time, let alone it worked.
Delusional!


Dell enterprise software group is a collosal failure

Can anyone name an enterprise software solution Dell has developed organically, or acquired, in which they didn't miss the mark by a mile or drive an acquired solution into the ground?

x400 - failure
DM5500 - failure
Santorini - failure
Hydra - eminent failure
Cyber Recovery - failure
PPDM - failure
VxRail / VCS - failure
Apex - failure
VMware - failure
Quest - failure
SonicWall - failure
Appassure - failure
Boomi - failure
Perot Systems - failure
EMC - ki-led it
Networking - failure
Viper - failure
The list goes on and on...

Dell engineering does not know anything about enterprise software development, at all! They have proven that over and over and over again. Yet, ironically, Dell spends millions upon millions of dollars each year pretending like they do while incompetent engineering and product leadership are never held accountable for their failures. Competitors laugh at us and customers won't touch our software stack. The track record doesn't lie. All Dell knows is low-margin hardware, that's it! Meanwhile, sales has to sell their sh-t!


VGS

Verizon Global Services leadership turnover continues. This poorly formed and mismanaged organization has been a complete disaster since it started in 2022. The legacy is mostly layoffs, offshoring, chaos and ultimately destroyed lives and careers at all levels. Outside of M&A disasters, VGS must be top of the Verizon list for utter failure. Go beyond!


Talk about ruining things in style

The way Clover as a product emerged over the years and took the market by a storm, I almost feel sorry looking and hearing about the conditions now. Remember Blackberry !
There is no direction, there are no mandates or focus or practically anything which shows a leadership. The failure has been gargantuan, customers unhappy and leadership in a self-made happy bubble while competitors are leaving Clover behind in this race.
On dot was the only thing missing in this game of railroading this company and now thatthey are here they seem to leave no stones unturned to finish off the job !


Platform X ghost

I see that ex boss of platform X is still in the company after catastrophic failure of her product. At the same time, 200 of hard working people from PX build team were fired. The captain should go down with the ship, but this rat escaped first and now attending conferences across the globe to sell thin air.


Where's Pontiac GPS at on this one?

Shouldn't their super sophisticated automated tests have caught this? I guess they're too busy playing politics to preserve their easy jobs of maintenance and support. There's a lot of money behind this failure.

"Imagine producing an engine so poor that it's led to over 600,000 vehicles being recalled and has been responsible for a dozen crashes and injuries, and you'll be in GM's shoes."

Read More: https://www.slashgear.com/2053136/gm-v8-engine-recall-combined-class-action-lawsuit/


Project ‘sounds something like a top g-n character’

Big internal programs like this almost always arrive wrapped in promise and land in phases, pilots, exceptions, “next wave.” Especially at Dell Technologies scale. Even when the intent is real, gravity is real too.

What tends to happen in practice:

Year 1: decks, roadmaps, leadership optimism

Year 2: partial tools, parallel systems, extra clicks

Year 3: the thing quietly becomes “how we’ve always done it,” just renamed


The Sprint doom-loop

I have said it before and I will say it again, anything that Sprint touches fails in the end. Look out T-Mobile legacy employees... I give you 5 more years before Sprint pulls T-Mobile USA into bankruptcy. Sprint and everything Sprint was and is cancer. Good luck with it all, you will need it!