Look, we know you're monitoring this website. Shoot, it wouldn't be at all surprising if one of your VPs spent half the day refreshing this... or if you paid someone a Store Director's salary to do the same. So, seriously, just between us: what's... — read more
Follett Dating?
Seriously, wtah? Who in their right mind thought this was a good idea? Is this really the look we're going for...?? Because, someone did sanction this!! SMH
100 full time positions cut
How in the he-l are we supposed to make money for these people when they keep hacking and slashing? Not only did we not even get enough hours to run the store, they just cut 2/5 of our full time staff? And they think hiring team leads will make up... — read more
eCampus Massachusetts
Does Follett have a plan for how to recapture any of their market share in Massachusetts? Seems like all stores are going eCampus.
How do I get out?
Those who found other jobs how did you do it?
How was Spring Rush?
How did Rush go for everyone? Not the best for us.
Follett Aspen
You've all heard the old saying in the world of IT - "Go native or go home"? How does that apply to Follett Aspen?
GVP Position Eliminated
It’s getting harder to survive in a GVP role. Now with the elimination of a GVP role (mid-atlantic) that’s more work for an already strained team. Dilute the support, dilute relationships and dilute the outcome! :(
Another top secret "leadership" meeting this week
Spill if you hear any juicy information. Layoffs, reorganization, realignment. Maybe JRC is selling us...
IT Getting Hit With Cuts
In the never-ending pursuit of saving money, the IT department has lost two more critical employees in favor of steering more work to the offshore folks. Best of luck communicating with FSC and getting any help at all now. The IT group was already... — read more
Unpicked up online order textbook orders
Why does the company reshelve unpicked up online order textbooks? We have a ton. These aren’t technically the property of follett. Seems at best unethical, maybe worse. Manager says it the company policy. School needs to know.
email captures
this email capture bs is sooooo annoying!!! no one wants to give me their email when they are buying a .10 cent scantron or a candy bar, no matter how many times I ask! pushing us to do more work with no incentive once again!
MLs are benefiting who?
I have a ML who never physically works, shows up in the store for 1-2 hrs twice a month and is always complaining about how much work they have. But they are asking everyone else in the store to do the work for them on top of the tasks they are... — read more
Good lord this thread is pathetic
As a former follett employee I’d like to let anyone else still working there know…. There are much better less stressful jobs. “Oh but uhhhh the vp is d-mb and we didn’t get temps for fall rush and they cut our hours” yeah no duh dummy you work for a... — read more
Gone all together
Funny that they let me and most my stores staff go a year ago thinking they could have just one person running the store only find out that the school due to lack of transparency and staff to help the students have gotten rid of Follett all together... — read more
The CVS to Follett pipeline
I swear if one more ex-CVS Health exec starts working here, we should start doing flu shots in the course materials area. Tell us you're filling the company with c-suite buddies instead of investing in the stores without telling us.
It’s about time for STIP payments, and…
…crickets. For those who don’t get quarterly bonuses (like CM3s), this is the time of year we have been waiting for. Some sort of proof that the overwhelming workload and complete lack of recognition was at least a tiny bit worth it. But still... — read more
Student CEO?
If there is one thing Follett is good at it's cutting payroll. Congratulations to the new student CEO. follett is teaching future leaders how to treat their employees poorly.
Genuine question
This isn't meant to jab at anyone...honestly, just want opinions on the CM3s MLs etc. Has this extra level of management made working in the stores, getting books and things done easier or more complicated?
Staying open longer than usual
has anyone ever had to extend their hours of operation as you were working a standard 7/8hr shift? got a phone call mid day and literally had to accept the fact I am stuck inside my store for the next 5 hours rather than the initial 2. Doesn't make... — read more
Help
So how many of you got help this fall Rush? I didnt.... this place su-ks.
Field staff question
"Can we just have systems that work? Follett OTC "best we can do is another VP"
Digital delivery fee
Did the price go up again? $5.99? How is this keeping the cost down for students and encouraging them to "do digital?"
Unsellable Garbage
Anyone else being inundated with expensive plastic trash garbage they are expected to fit somewhere on the floor and sell? Just the most id--tic things for us to carry!!!! No one wants a plastic boba tea LED light for $30. Not to mention the 10,000... — read more
Settlement from Follett?
Heard some people got checks from Brittany v Follett for $$$ - anybody know what that’s about? I want to know if I’m supposed to get one. Hahaha
Incompetent
The level of incompetence at OTC is unparalleled. How they can use the acronym OTC “One Team Center” is Beyond me. Give the stores the autonomy to run their business and actually support them. What a joke.
Low inventory
All of a sudden my store isn’t getting convenience snacks shipments or Apple restock— what’s going on??
HBCU dissolved?
how do we feel about the HBCU region being dissolved
This is Follett
Read this on FB and related. “There’s a big difference between a job that is ‘challenging’ and a job that pushes everybody to their breaking point with unrealistic expectations, no support and no recognition”. Hope all who were terminated or left... — read more
What are salary ranges for FHEG now?
I left FHEG in 2008. What does a Regional Manager make salary wise now? How many stores does a Regional have in their territory? What does a store manager make on average. I remember that store were rated alphabetically for sales volume. A was 5 mil... — read more
drinking water
Has anyone else had an issue with not getting their water coolers refilled or cleaned? My manager who took over the store 2 years ago hasn't refilled it since. I complained to the HR number and they said, although the OSHA requirement for... — read more
Access to Follett Alumni MyHR
MyHR does not allow us to see the exact start and stop dates for the locations I worked. I worked more than one location due to a promotion. I emailed the fheghr@ email, and only received a link for Zen desk which we don't have access to. Any... — read more