#townhall

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ITV Townhall

Three words. What a mess!

We witnessed our leaders in a dark room with bad lighting. There were sound issues that went on the entire meeting that was giving me a headache.

Our senior leaders talked for 30 minutes about what food they like. The last 30 minutes were a blur of non sense. They all looked like they hate each other and have not exercised in 15 years.

I walked away feeling d-mber for having used my time to attend that meeting. Thank you.


IT Town Hall

Riddle me this Batman - how is there an IT workshop going on this week in the Jersey City office and we just had an IT Town Hall where the CIO says there’s nothing new to share. You are leading the workshop! and clearly planning for the IT work related to the merger. As one commenter said in the mtg, just say you can’t discuss it at this time instead of saying you don’t know. You clearly know as you are ELT and you are leading the IT merger workshop for Corebridge. This is where you lose the trust of your people.SMH


DF: Pure Class

If you missed the Town Hall that just ended, you missed a great one! Both inspiring and sad at the same time as we are losing our best leader in the company. But I am hopeful KG will do his best to fill DF's responsibilities.


Zero trust in GK as a leader

GK’s brand reputation clearly stands for doing what’s best for the stock and not for the employees.
It’s time to show her again, like we did after the first townhall, that we do have a say.
Go on Glassdoor, indeed, etc. and tell those looking for work at USB that this place su-ks and she, along with her MC, are a bunch of knuckleheads with no care for the employees.

Ask the tough questions on the townhall. Vote up the questions about trust, transparency and lack of care for employees. Call out the head of HR for being such a terrible leader and policy maker and reach out to your local news and let them know about this last RTO mess they created.


Live From 240G: The Great People Team Pep Rally (Attendance Optional)

Energized — or at least pretending to be — by the first global People Team town hall of 2026, the leadership proudly announced it was “hosted live from 240G.” What they didn’t mention was that 240G looked like the cafeteria equivalent of a pep rally held for a team with a losing record: rows of empty chairs, a few confused junior staffers clutching branded notebooks, and a camera crew desperately angling shots to make the room look less… vacant.

The official recap described it as “electric.”
The broken elevator nearby disagreed.

A handful of interns were strategically scattered across the room like decorative houseplants, nodding enthusiastically on cue. Their job was simple: create the illusion of engagement, clap when leadership paused and avoid asking any questions that might accidentally require honesty or Non-Disclosure Agreements.

Then came the fireside chat — minus the fire, the warmth, or the chat. Leadership spoke passionately about “leading with empathy,” which was bold considering empathy hasn’t been spotted anywhere near the Executive Committee or People Team since the last time someone accidentally turned on their camera during a reorg meeting.

And here’s the part that truly captured the spirit of the event:

Even the universally likable Jose Minaya, or the company’s designated empathizer James LeGrand, or Eliza — our glitchy, ever‑smiling Employee of the Year — couldn’t generate a single watt of real or AI‑curated warmth in that room.
Not even a flicker.
Not even a screensaver‑level glow.

Still, the script marched on.

“Trust and empathy aren’t soft skills,” the speaker declared to the echoing cafeteria.
Correct — they’re missing skills.

The narrative continued:
“We must 'lean in' as one team.”
A curious statement, given that half the team was offshored, a quarter was interviewing elsewhere, and the remaining quarter was refreshing this website forum like it was a stock ticker.

The part about “keeping the human experience at the center of everything we do” landed especially well with the three employees still awake. Nothing says “human experience” like a mandatory town hall about empathy delivered by leaders who haven’t made eye contact with an employee since the last compensation cycle.

But the finale was the real masterpiece:
“Grateful for the dialogue, the challenge, and the continued partnership as we build what’s next — together.”

'Together.'
A beautiful word.
Almost poetic.
Especially when spoken in a room where the chairs outnumbered the humans 12 to 1.

In the end, the event achieved something remarkable:
It was the symbolism:
A leadership team preaching trust and empathy to an empty room — the perfect metaphor for a culture where the words are loud, the actions are quiet, and the audience has already left — truly and metaphorically.


UP Dispatchers

How many more quarter-zip pullovers with Iron Pulse logos will it take to buy your job? UP is doing this to keep you distracted from the fact they are trying to eliminate your positions. They even tell you in the Town Hall meetings they are using technology to consolidate as many dispatching desks as possible. Meanwhile, Vena has promised the NS ATDA dispatchers their jobs through a protection agreement. What has he promised you as a "valued member of the management team"? Nothing, absolutely nothing. In 2020 they cut people who only had a few years left to fulfill their 360 months for the full Railroad Retirement annuity. They will do it again! You are not special. This is not about being against the company; it's about protecting the career you dedicate and give so much of yourself to. You are trading small prizes for a possible guaranteed job, guaranteed wage increases, much better health care during your working years, health care after you retire, and protection against territory/dispatcher consolidations.


UKI Town Hall

For those sensible enough to miss this, it was an hour of “John Smith, Fred Bloggs, Mavis Fritter…… all doing a fantastic job”. Next account, same script. Never knew there were so many accounts!
Nothing about pay reviews. Apparently everyone (except a few in Ireland) are all working above and beyond, so message from Captain DA was to work harder so he can get a few more DXC gilets. No Q&A as everyone knew what the topic would be.