#employeesatisfaction

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#Financial Literacy Month

Anyone see RV’s latest LinkedIn post and the comment suggesting that what Robin Vince is building at BNY Mellon proves that the most enduring organizations treat their employees’ financial futures as seriously as their clients’?
That’s a strong statement but it doesn’t quite line up with reality.
In 2023, the company shifted its 401(k) match from a per-pay-period contribution to a single annual lump sum, paid the following year. In most cases, employees must still be employed on December 31 to receive it.
That change matters.
One of the core advantages of a 401(k) is compounding consistent contributions invested over time. Delaying the employer match reduces that compounding benefit, and tying it to year-end employment effectively places conditions on compensation that employees have already earned.
Policies like this send a different message than the one being promoted. If organizations want to position themselves as stewards of employees’ financial well-being, the structure and timing of benefits should align with that claim, not work against it.


Delighting Customers Shouldn’t Mean Draining Employees

Gas is creeping dangerously close to $5 a gallon yet we’re still expected to commute into the office three days a week. That disconnect is hard to ignore. Between rising fuel costs, time lost in traffic, the requirement feels increasingly out of step with reality.

What makes it more frustrating is that we talk a lot about “delighting customers” and being “customer-obsessed,” but there seems to be far less focus on the growing stress being placed on employees. It’s hard to sustain that level of care externally when internally, people are feeling stretched, unheard, and impacted by decisions of this AI-obsessed CEO. If the work is getting done just as effectively remotely, it’s fair to question whether this policy still makes sense for both employees and the company.

Can you hear me now Dan?

Yeah, I know you don’t care. Your laughing all the way to the bank.


Millennials Seek Layoffs Amid Career Dissatisfaction

Many mid-career millennials are dissatisfied with their current jobs. They prefer an external push like a layoff to voluntarily leaving. A survey by online education platform ELVTR found 37% of millennials are unhappy in their roles. Nearly six in 10 hoped for a layoff to exit their job. This trend is called "career dysmorphia" by ELVTR's CEO.

https://www.fastcompany.com/91502603/millennials-dont-want-to-quit-they-want-to-get-laid-off


No future here

Pay is below market, raises don't exist, and talent gets zero recognition. With all the layoffs, individual contributors are doing management work on top of their own jobs. Meanwhile everything keeps getting offshored. There's literally nothing positive about this place.


Employee Survey

Not that I have faith we’ll see the results, but if we did, I wonder what the majority of responses would show. Are most people unhappy? Is it just certain functions? I don’t feel like anyone I talk to is satisfied with where this reorg has taken us but that’s such a small sample of the larger CVX population.


I do my job to best of my ability and go home. MY job. Not everyone else's.

A few years ago, this career became just a job.

My only motivation is pay day, and putting food on the table.

No climbing the corporate ladder
No MVP photo op.
No spreadsheets.
No daily reports.
No metrics.

I do my job to best of my ability and go home. MY job. Not everyone else's.

I think this is how most of us see the job these days, @ct+1kpc62cbh. It's sad that it came to this. But seeing it as anything more is foolish.


Glassdoor Ratings and Reviews

How is this possible? We need to speak our truth!!

Here’s what Glassdoor has for USB:
U.S. Bank Snapshot
3.3 overall rating (out of 5)
based on 11,947 ratings
49% would recommend to a friend
29% approve of the CEO (I agree with this one)

Go in and let your voice be heard. I just changed my rating and gave my review based on the latest mess with RTO.


Part 2 of the letter to Dan and C level management

We propose the following revised chargeback structure:

FWA devices: No chargeback period

CPE devices: 0–2 month chargeback period

Purchased phones: 3–6 month chargeback period

No product or service should carry a chargeback period exceeding six months. Establishing reasonable and clearly defined timelines would create a more equitable system and reduce unnecessary financial strain on employees.

  1. Insurance Costs

Healthcare costs continue to rise while compensation does not keep pace. Employees are increasingly burdened with financial decisions that should not be necessary given the company’s performance.

  1. Pay Raises

Merit increases are often minimal or nonexistent, even for high-performing employees. Current compensation growth does not align with industry standards or inflation.

  1. Stock Together Program

There has been little to no communication regarding the future of this program, creating uncertainty and concern among employees about its continuation.

  1. Employee Appreciation

Current recognition efforts are perceived as insufficient and disconnected from employee needs. Meaningful appreciation should reflect the real contributions of frontline employees.

  1. Retail Store Conditions

Retail locations are experiencing declining traffic and morale. Employees are frequently understaffed, overworked, and experiencing burnout, which negatively impacts both customer experience and retention.

  1. Work-from-Home Opportunities

Remote work has proven successful but is being gradually reduced. This limits access to talent and reduces opportunities for employees who do not live near designated locations.

  1. AI Implementation

The use of AI in customer routing within VCG and VBG raises concerns regarding fairness and transparency. A first-come, first-served system would provide a more equitable distribution of opportunities.

  1. Retirement Benefits

Non-union employees do not receive the same retirement benefits as union employees. This disparity should be addressed to ensure fairness and long-term security for all employees.

  1. Paid Time Off (PTO)

The current PTO structure requires extended tenure to earn additional time off. A more reasonable progression—such as increasing PTO every three years—would better support employee well-being. Additionally, limits on accrued PTO should be reevaluated.

  1. Contractor Reduction and Domestic Hiring

A commitment was previously made by leadership, including CEO Dan Schulman, to reduce reliance on contractors. However, there has been no visible reduction in overseas sales representatives.

Employees are seeking clarity on when this commitment will be fulfilled and how it will be implemented. Specifically, we request transparency regarding plans to reduce overseas contractor roles and increase hiring of domestic internet sales representatives.

Reinvesting in a U.S.-based workforce would align with prior commitments while improving communication, consistency, and overall customer experience.

Closing

We are proud to work for Verizon and want to see the company succeed. However, that success must include fair treatment, competitive compensation, and genuine respect for employees.


Are you seeing the same level of employee retention, respect or overall job satisfaction???

I'm not seeing the same level of employee retention, respect or overall job satisfaction moving forward after the post-merger with SNPS.

The other sad truth was the latest RIF targeted folks that had been with Ansys for 10 plus years marking them redundant and expensive talent.

Ansys was a solid company that treated their employees with respect and dignity. They wanted their employees to successful financially and career-wise.

I bet moving forward that directors and above will be the ones getting RSUs and higher salaries planing for more RIFs while everyone that does the day-to-day work suffer or pushed out.


COLA raises

Why, why, why doesn’t this company never give a COLA raise. They know these simple merit increases do nothing and barely cover the difference costs of insurance not to mention all the prescriptions they don’t cover that you have to pay out of pocket for. Then they expect stretch goals and go above and beyond but never give anyone exceeds.


Why do so many teammates seem unhappy at Truist?

I’m curious to hear from people who read or post in this forum, what are your reasons for not liking Truist as a place to work? I’d appreciate specific examples if you’re willing to share.

Personally, I’ve been with the company for several years, and overall I think the compensation and benefits are decent. My main frustration, though, is the lack of real career progression. When I first joined Truist, the position I’m in now lined up well with my long-term career goals. It gave me the chance to gain meaningful experience in a field I’m genuinely interested in and want to keep developing in.

That said, after being here for quite a while, I’ve felt stuck. It seems like I’ve been pigeonholed into my current role. Year after year, performance reviews with my manager talk about growth and advancement, but in reality they’ve felt more like lip service than a clear path toward moving up.

What makes it more frustrating is that I previously worked for several years at another bank in a role that would essentially be the next step for me. So I already have experience at that level. At Truist, however, that same role would be considered more of a lateral move, meaning there wouldn’t really be a pay increase.

Because of that, it feels like the best option for my career growth and for earning more would be to leave Truist and continue my professional journey somewhere else.

Anyway, sorry for the long rant. I’m just interested in hearing what reasons others have for feeling dissatisfied working at Truist?


so like, what's the incentive to work hard?

Dell had a record breaking 120 BILLION dollar year last year, along with amazing quarters and yet... IBP multiplier was only 126%??? Raises were literally pathetic, promotions are MIA for US employees. Insperity points have been super scarce lately as well.

I love my job simply because it's actually fun, interesting, and easy... along with the fact that I work about 30 hours/week however, I'm failing to see the point in doing anything more than the bare minimum of my job at this point.


Management Musings

I’ll be honest, I’m struggling with my org at Oracle right now. We’ve lost so much talent and product knowledge lately that I feel like I’m just 'running the show' rather than leading. The people who stayed are totally checked out. They do the bare minimum and won't engage unless there's a promotion or hike on the table. Had to force them pushing my leads to extract more work. I know things are broken, but I’m at a loss on how to actually fix the culture and get them motivated again. Innovation is not happening at ground level. Employees are completely dissatisfied.

The morale here has hit a new low with all the layoff rumors circulating. Initially, the team was energized by AI initiatives, but it quickly turned into internal fighting over recognition. Since those 'wins' never actually materialized, everyone has just given up. They've dropped the ball on their work because they don't see the point in competing for nothing.

With AI tools available, its just copy paste happening without a thoughtful delivery. Everyone fears on danger of providing holistic solution. Had to layoff a bunch and rehire often. Product quality going to trash. Very difficult to hire a quality candidate under specific budget, Train them and Lose them.