#understaffed

Someone quits and months go by before they backfill the role, leaving the rest of us to drown in extra work. Do they think people can just do two jobs forever?

Our team has been short by at least three people for months, and our manager keeps acting like it’s normal. The few of us left are juggling way too much, and it's only a matter of time before things start falling through the cracks. If they're hoping this is going to work long term, they're in for a rude awakening.

When’s the breaking point, the moment everything just falls apart because so many critical roles are gone and there aren’t enough skilled people left to carry the work?

None of the gossip I’m hearing makes much sense. Some people say no more than 1,000 drivers nationwide took the offer. Where I am, they’re actually looking to hire more. In other places, people are apparently complaining about too much OT because they’re understaffed. And yet, everyone keeps talking about more layoffs coming. I’m honestly confused, and scared for my job, no matter how much I don’t like it.

So many teams have been reduced to bare bones that we can barely manage, if at all. Layoffs have disproportionately targeted people in critical roles, those with real experience and skills. My team is missing several people whose shoes the rest of us can’t fill even if we wanted to. And to make it worse, the workload is the same or even bigger, but there are far fewer people to handle it. I’m basically falling off my feet, just like everyone else.

I have three roles shoved onto my plate and at this point I'm just trying to keep the lights on. Some weeks I survive on coffee and sheer stubbornness, but to say it's burning me out would be an understatement. The whole arrangement feels temporary and unfair to anyone with a life outside work.

Everyday I see more people exodus in mass from this god forsaken company
What was it like in the old days because how did it ever get to this point of disarray every system is falling apart and our records are complete trash

i had to close with just two people sometimes
myself and one assocaite because of frequent call outs and lack of hours
we are understaffed to the point of putting people in danger
RVP and GVP and corporate dont care at all, not one bit.

People are drowning in work! We can’t get to half of the things we need to be doing because so many have already been laid off that it’s physically impossible for the rest of us to get it all done, and yet I keep hearing about more layoffs all the time. When will it be enough?

There are so many people taking the severance pay or finding other jobs and leaving. We are already stretched thin and losing more people before the layoffs have even started.

I’m interested to see how Belk will manage this situation. It was expected that problems would emerge due to reduced hours and a lack of adequate personnel to cover store operations, especially during closing hours. I applaud the associates who made the effort to report the incident while it was happening. However, I can't help but wonder if they might face consequences for their decision to involve law enforcement, given that employees are typically advised to refrain from intervening in suspicious activities. This policy seems to stem from the company’s fear of lawsuits associated with criminal incidents. It’s concerning that many might feel the company prioritizes its legal concerns over the safety and well-being of its employees. https://wyff4.com/article/armed-robbery-4-arrested-upstate-belk-easley/68819933

How many managers do they need? when there's an issue, 3 or 4 of them come to you and say the same thing, maybe they should just do it. We are busy with little staff. Maybe the managers should be evaluated by the assotiates like in the movie Office Space. To many cheifs not enough indians.

I love my job. The pay is good, the work feels good. But, it’s become overwhelming. The workload is bigger and there are less people. What now?

In underwriting, the burnout is very real. Pay even came up in the recent town hall, which says a lot. Every time someone leaves, their work just gets redistributed to the rest of us: same pay, more responsibility. Meanwhile, competitors are paying more and we’re cutting benefits, so people are openly talking about leaving.

We’re also losing clients and not hitting our goals, and it’s hard not to connect that to the fact that so many experienced people have left. Their knowledge and expertise can’t just be replaced overnight, but instead we’re backfilling with new college grads who don’t yet know how things work. That gap is putting even more pressure on the people still here. Now we are expected to do our work, cover the work of those who have left, and train the new hires.

Curious if others across the PBM side are seeing the same. Do you think leadership really understands how widespread this is?

So I had called it earlier in the year, first Junior was going to leave, then Hand, by the end of the year. I said it. The year hasnt ended yet, we shall see whos next, maybe Soler. If the company is in such great "comeback story" why are folks jumping ship? This inverted pyramid is baloney. Store teams are pi---d, running skeleton crews, and executives dont want to see the reality, or they see it, but dont care. Its a sinking ship.

I really hate how this company offshores so many roles to Mexico City and India etc. My organization is running thin on people and short staffed. There are hiring freezes still for backfilled roles.

I have offshore people on my team and their quality of work su-ks and can’t understand what they are saying sometimes.

Instead of hiring a senior person in the US TR will hire 2 juniors offshored to other countries? Anyone else see the same thing here?

I have been a CRC for seven years and have seen many changes. Each year we have less people to help the customers. I am concerned they will shut down more branches soon. Does any one have any information

My heart is just heavy and I contemplated writing this but here goes. When Humana bought out Kindred ant Home and changed to CWHH, that is the very moment that all values went out the door. We lost touch on the most important mission which is to put patients care first and continue to make it our top priority.

They are what makes this company go round, without them, we are nothing at this point. It’s not about the patients any more, it’s the money and greed that always wins. The answer is not to short staff our clinicians that are taking care of the patients and run them ragged to where they have no choice but to work weekends because of their own morals of what’s right and wrong.

That video that was shown at the Town Hall, was shameful. You highlighted it as the nurse cares so much that they go out on their weekends to make sure their patients are taken care, which of course they do, there is absolutely no doubt about that! But have you thought that they are doing it because they have no choice? That there isn’t enough time in the day to get all completed? Is that a healthy work, life balance?

AI and offshoring the authorization dept is definitely not the answer either in my opinion. They don’t understand how quickly authorization requirements can change over night and the teams responsible must shift focus immediately to not delay patient care or how challenging it is to work with another country and teach them how American insurance works when they don’t have it themselves. THEY. DON’T.UNDERSTAND and Humana you have to know this! And they think a bot can do it??? If only it were that easy it works have been implemented already and those that know, really know.

Their vision and mission is out on planet Pluto, guys because it isn’t here. The end of the day the one that suffers the most are the patients sadly. Ratings are terrible because our patients aren’t receiving the best from Humana and they’re speaking out! Word of mouth travels fast. Why can’t Humana lead this company in this economy by showing how one should should be ran instead of “matching the declining market??” Make an example out this and prove to them how it’s wrong. The world is ever evolving, change is good, we thrive on it! You’re just going to wave your white flag because every one else is doing it? Is that what we teach our children?

Maybe I’m too old school but my dad always told me growing up that, “there will be a day that it will be you against the world. But keep true to your word and invite those that you can to your table and you will have an army.” Humana—Take care of your employees, listen to their struggles and how YOU can improve to get them what they need to be successful which in return, makes you successful. Maybe not rake in the millions of $$ a year for once and do right by the greater good and it will all circle back around and come out on top that way.

You can only be better if you do better and lead by example. Spend some time with our nurses out in the field and see how they aren’t taking their lunches or bathroom breaks b/c that impedes with home visits scheduled back to back all day b/c of critical patients and being short staffed. See what time they get home to their own families. Go out to some of your branches and hear their struggles and frustrations and get them the proper resources and tools. A working tablet would be nice for once. Yes, just a simple tablet. The biggest decisions are made at the top without asking any of the employees that are doing the actual work and getting their input. Or is it just what makes the most sense to line their own pockets.

We know our jobs like the backs of our hands and we love our jobs!! WE are the experts here that do this day in and day out.. If they’d just listen and hear us, they might learn a thing or two. Our leaders can and will one day be in these patients same shoes and what kind of care will they expect to receive? Sometimes it’s better to eat crow and tuck your tail between your legs and say hey, “I’m sorry, I messed up. What can we do to be better here?” It’s as easy as grabbing a cup of coffee and having a seat at their table for once and just listen. Have we lost all touch with humanity??

There are no better advocates for our patients than our own here. Most patients have no one to advocate for them, did you know that? Our home health agency is all that they have and the teams that come with it. That should be our mission and vision and it’s no longer that way unfortunately. Be rich, be a millionaire, I don’t care honestly. But be it for the right reasons. Value what you have right in front of you and take care of them and they’ll take care of you. I used to be so proud of who I worked for. Now I’m ashamed to mention it to anyone. And if you do the right thing, I can almost guarantee that it would keep your name out of all the fraud accusations and news articles that we all see.

This is perfectly said and it needed to be in its own thread. I only added paragraphs for readability, but the OP is @b7+1k59rbzhq. Perfectly stated!

I had some great colleagues at O, truly top notch people. Some were riffed, others were not. Sometimes I feel concern for the survivors, as they will be under great pressure to do the work the laid off used to do, and the workload was already very heavy. My group has already lost over 50% of staff over the past 10 years, and it was becoming difficult to keep the lights on before this blood letting, which still isn't over. And I'm hearing about attrition as some of the survivors are fed up and are leaving on their own. I can't say that I blame them.

Will remaining employees get any financial incentive to pick up all of these work from the employees leaving with VSP? Our area has been hit very hard, we were already understaffed and overworked. Now what? Are remaining employees feeling optimistic? Or will remaining employees begin to leave for greener pastures?

With the massive cuts and loss of so much talent and are we setting ourselves up for complete failure in the not so distant future? Accidents are already sky high and we haven't completed the understaffing measures completely. Guess Mike doesn't care about his legacy and wrecking a historic company.

It is getting harder to keep up as more people leave and the remaining team ends up doing twice the work. With RTO, things are only going to get much, much worse. Leadership really needs to address staffing before more talented people give up and walk out.

We’re literally down to bare bones now, without anyone who truly knows all the ropes. Over the past two years, skilled veterans have been disproportionately targeted. I don’t even think it’s about age. More likely, it’s because good work and accumulated experience come with a price. Tomorrow, leadership will have no right to complain when there’s no quality work coming out of their organization. You get what you pay for. What short-sighted a--hats.

The team is stretched thin now that so many are gone. The people we lost had years of experience, and replacing that is not simple. New hires will need months of training while deadlines keep piling up. Everyone left is exhausted and it will only get worse.

Continue to keep your eyes open and resume's ready as SF is a pile of sh-t just like the rest of corporate America. Corporations like SF are slowly and methodically sealing/draining our nation and our way of life's doomed faith.

Return to work mandates to run people off
Cutting benefits and pay, with added unlimited responsibility, you fill all roles!
Reassignments to shi-t departments or jobs, constant bullying
Accountability Cycles and bogus performance improvement plans
Understaffing to reduce expenses and inflate executive bonuses
Horrible training with path to proficiencies that set you up to fail
Woke and DEI- another way to say you are helping under represented groups but actually methodically abusing them and setting them up to fail. Labor abuse is the oldest form of systemic racism in America.
Age Discrimination
New Executive philosophy- you owe us 100% loyal and total sacrifice and we owe you absolutely nothing and will discard you at our convenience.
Constant surveys to target trouble makers and fake talent reviews to decide who is next.
Constant gaslighting, controlling the narrative, Exec propaganda, and constant sleight of hand and lies.
Remember never trust one single thing they tell you, sabotage SF at every turn and tell anyone and everyone you know what kind of trash they people are!

With skeleton crews barely surviving, do they actually believe AI will pickup the work?

Funny how things change. When she was climbing the ranks, she blasted the board as 'male, pale, and stale.' Now as CEO, the company runs like a sweatshop—understaffed, overworked, and underpaid.

My husband was laid off from Dell (back in July) after 10 years there, but was recently offered a similar role at HPE, and for better pay than what he was making at Dell (in sales).

My concern is HPE will just be more of the same, understaffed, overworked, and with just as much risk of another layoff as Dell.

Does anyone have any advice or experience going from Dell to HPE that might make me feel better about him taking this offer? He has another potential offer from another smaller company, but it doesn’t pay as well. But I’m thinking it might be worth it to work at a smaller place that might be less stressful on him.

He says it’s better to take the offer he has that’s for sure and for more money, but after reading the posts here, it makes me nervous he’s going from the oven to the frying pan.

I don't understand how it's possible to lay people off when myself and my coworkers are so swamped with work that we are working 12 hour days plus weekends on salary?? So stupid! Reorg! We've lost so many longer timers with so much knowledge..we literally had to hire 3 people to fill one of their positions! Just one! But instead they are hiring more upper management!