#feedback

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STEER

For those currently in the Transformation or tagged CO dedicated how many of you have received the STEER email? Trying to understand the actual substance of this seemingly nice program versus the stated goal of 'supporting internal transfers' Has anyone seen any concrete results or movements from it yet?

Also, for any former colleagues who were let go: did you receive this communication prior to your departure? Any insights or 'lessons learned' regarding what this email actually signals would be greatly appreciated.


I had my appraisal done and oh boy was it funny. I would have loved to know the prompts they used.

My direct either has a fetish for Victorian English or they are using weird prompts in AI. I kid you now, it feels like it was written as if he were going to be laid off anyway, It was great! Stupid and great. Though I guarantee he had no clue what half the words meant.


Survey Results Decoder for “Leadership”

Leadership seems to need a decoder to comprehend the results, so here it is. The negative survey results are not about healthcare perks or wellness programs no one uses, they are only about RTO and the lack of flexibility.

“I am proud to work at AT&T”
Once true. No longer. Public perception has deteriorated, and when people outside the company hear about the five-day RTO policy, the lack of any real collaboration, and the absence of assigned seating or co-located teams, the reaction is disbelief. Pride erodes when policies feel performative instead of purposeful.

“I would recommend AT&T as a great place to work”
That answer is now clearly no. A mandatory five-day RTO policy for roles that historically had been remote before COVID and can be done more effectively remotely is an immediate dealbreaker for modern workers. The policy alone makes the company undesirable and uncompetitive as an employer.

“We trust the leadership decisions”
Trust is broken. Employees do not support the financial decisions that destroyed value, nor the RTO mandate that ignored clear employee feedback. Trust cannot survive when leadership consistently doubles down instead of course-correcting.

“The company provides opportunities to support career growth”
Opportunities are narrowly concentrated in Dallas, with limited mobility elsewhere. For a national company, that is a self-inflicted constraint that unnecessarily caps growth and retention.

“Our policies and systems support me doing my best work”
They do the opposite. The five-day RTO policy actively reduces productivity, and many internal systems remain outdated and inefficient. Physical presence does not compensate for structural friction.

“The company cares about my health and well-being”
Employees feel burned out, mentally and physically, largely due to excessive commuting and rigid mandates that add stress without any benefit to the company or the employees. Well-being is not addressed by pushing unused benefits or wellness messaging while ignoring the root cause repeatedly identified in feedback.

“Do you feel changes have been made as a result of prior surveys”
No. In fact, the opposite. Employees explicitly opposed three-day RTO in the last survey, and leadership responded by increasing it to five. Feedback was not just ignored, it was contradicted. The disappearance of the prior third-party McKinsey survey results only reinforces that perception.

Did I miss anything else?

The pattern is now set and clear. Instead of addressing the core RTO issue employees are raising, leadership deflects with ancillary benefits and BS messaging. That approach feels like gaslighting, and not listening. So why should I even bother taking the next one?

If leadership truly wants different survey results, the solution is not another email, benefit rollout, book club, or talking point. It is addressing the one issue employees are consistently, overwhelmingly, and clearly raising.

Flexibility. Trust. Results over “presence”.

That is the message of the survey, whether leadership wants to hear it or not.


Book club

Got email that they care so much about us and our employee feedback that they are having a book reading.

They just don't get it.

In the last Employee Survey, many of you emphasized how important it is to feel that AT&T truly cares about your health and wellbeing. We heard you—and we’re taking action.

....blah, blah, blah stuff about your work-life balance being a priority...

We’ll share a bit about our personal wellbeing journeys, preview what’s coming in the program, and introduce a book we’ll read together as an organization.


Goals

Our goals were rolled down to us from senior leadership.

They are not measurable, vague, and for several it is unclear how they are applicable to our job.

I would expect clearly defined, measurable goals - not this hot garbage.

I feel like it is clear that they are trying to set us up for failure.


Major rebranding fail?

WTH is with the new name? Everyone I've spoken to says "sounds like a cleaning product". They are not wrong - there's at least a handful of random products out in the market that share the same name. You would assume that someone from branding would have checked. Ugh.

Not to mention, this is going to cause some confusion for the foreseeable future. Not the first time a company in our industry has tried to rebrand but that has rarely worked out well.


DXC Wins and Success - why?

I keep receiving these emails about great results, another wins, another successes, so much money from so many contracts, but SO WHAT? There is nothing in it for me, and if the company is in such a great condition, why it cannot match the salaries to modern rates? I do not know what is the purpose of these emails. Honestly, every time I see these, I feel like someone just spat in my face, laughed and walked away.


DreadGrid.com

Found this site where you can anonymously rate your job on two axes. One is how hard the work actually is and the other is how bad the people are to deal with. They call it Pain Level and A--hole Coefficient which honestly tracks.
Would be interesting to see where Google lands right now given everything going on.


**Presence Report**

The latest version of the presence report contains a significant error. It assumes that all employees require 5 days of office presence; however, some organizations require only 3 days.

This tool fails to account for this variability and applies the five-day requirement uniformly. As a result, it inaccurately lowers the overall office presence percentage for teams operating under a three-day model. It is time to retire this ineffective tool, as it has repeatedly failed to produce accurate results.


If you thought being an employee was bad...

just wait until you leave and are a client! No wonder people hate TIAA. Trying to get anything done is is darn near impossible, your money is locked up in under performing produts, withdrawl options are nil, client services is horrendous and een simple changes take forever. I'm embarassed to have worked there fo ras long as I did. Thank God I left. Knowing what I know now, I'd never tell anyone to put money at TIAA. It's a joke.


AIP

Curious to hear what people’s ratings and individual %’s were. Let’s get a feed going!

I can’t start, but will post soon. Have not had the conversation with my leader as of yet.

Curious, did anyone actually get over a 3? I haven’t heard of any.


Do not buy what T is selling

I am a biggest advocate for products that I use. I give feedback. I use word of mouth. I put on good reviews. T on the other hand, does not allow their employees to use any telecommunication technology by enforcing an outdated Draconian policy from 1950s to work at an office. Why should I buy their internet? their cell service? their streaming? (if that's still even alive).

T does not believe in all of this. Why should you?


Deleting real questions from MeetingPulse

Anyone else notice how they avoided answering questions related to layoffs vs. C-suite compensation, offshoring, etc. in the latest TDO town hall? I’m disgusted but not surprised in the least that these cowards don’t have the ba--s to answer questions associates care about.


Returning monitors

Are we returning monitors and docking stations?

I asked HR answers and they only itemized laptop and concession device. I specifically asked about desk equipment and they did not reply to that part.
Also in the severance agreement it mentions laptops/other computers and devices. Nothing about Monitors/docking station.

What do we all suggest? Anyone from the previous rounds have any input?