#technology

for the destruction of the wonderful organizational culture that characterized Cisco for many years under the leadership of John Chambers. Cisco has always led technologically and made sure to be number 1 or 2 in terms of market share. CR and his ELT have simply destroyed it to the core. The organizational culture has become toxic and cowardly. Yes, it is very sad that we have reached this point and it even seems that we have not reached the bottom yet.

I am honestly asking on what the current employees (lucky ones!) think of the BNY AI "baby" - is it really useful in your daily job?
Is the agent doing all boring taks and you just supervise the agent as was imagined originally ;)?

Thinking the tech reorg will mainly impact global. There’s no tech team in EMEA as all those jobs were transferred to ITC and PTC. GC is running their own tech stack which means they’ll have little to no impact. Converse business was impacted which likely means, their tech will go. That only leaves us with the guys in the global where the bulk of tech sits and APLA.

When was this 1975? Of course you did because there wasn’t the technology. Why would we go back to this?? Boomer

My laptop turned off and lost all access instantly. This is getting crazy.

My boss said there is chatter that Microsoft Excel/Word/PowerPoint will be removed from everyone's computer. Google will be the new default.

New data shows layoffs decreased significantly in February. Challenger Gray & Christmas reported a 55% drop in job cuts. However, companies' hiring plans remain weak due to uncertainty. The technology sector continued to announce substantial job reductions. Experts are watching the labor market for signs of a soft landing.

https://finance.yahoo.com/video/layoffs-down-55-feb-challenger-223000727.html

Been working for years at T and not able to crack interviews in other companies due to technological shifts and not enough preparation. So the only choice left is to RTO and keep the job to put food on the table. The sooner the better.

Seattle business leaders have issued a warning. They are concerned about artificial intelligence. Technology sector layoffs are also a factor. These elements are causing an economic shift. Local leaders are observing these developments.

https://www.fox13seattle.com/video/fmc-ct0uwlxr8z2xwzvl

If you’re in tech all is not lost, gloom and doom and all that jazz. There are other companies out there outside of finance and banking that also use AD, exchange, sharepoint, SQL, firewalls, linux, unix, routers, switches, vm’s etc….

Citi is not the only company on the planet that ever uses these things.
Finance is not the only sector on the planet that ever uses these things.

Expand your job search as this ship is sinking. It’s always mystified me that people will job search with only the big banks and call it a day, “there’s nothing out there and I know that as I searched the big 3 banks and didn’t find anything. No use to look any further elsewhere. I guess I’m just stuck at Citi.”

With 5G and 6G coming on tower to the home internet service, how will conventional fiber to the home survive? This company is wasting money on an outdated technology. The money to be made is in backbone fiber and fiber to the tower it seems. It's id--tic to spend $ on customer fiber drops anymore..

My heartfelt sympathies go out to everyone affected by the recent layoffs. I’ve followed this forum for a while, and the consensus is almost always to place 100% of the blame on management. While leadership holds the wheel, we need to have a candid conversation: a trajectory like this is rarely the fault of just one group.

The Reality of the Financials
If you look at the last 12 years of financial filings, the numbers are staggering. Until 2020, Sabre spent roughly $250M annually on software development. From 2020 onward, "Technology Expense" (payroll, support, and hosting) has hovered near $1 billion annually.

We have to ask: Where did that money go?

Was a decade of billion-dollar spending really just to "keep the lights on" or migrate to GCP?

Did we ever look at the P&L of the specific products we built?

Did our development efforts actually attract new revenue or lower operational costs?

It seems many of us grew comfortable with the pace, rarely questioning if our daily output contributed to a profit or a loss.

The "Knowledge Hoarding" Trap
There is a common sentiment that "critical knowledge" is being lost. But we should ask: What is the value of that knowledge if it couldn't save the company? If "legacy knowledge" contributed to a failure to grow, it should have been challenged years ago.

We see this in teams where individuals (such as in Connectivity) are perceived as reluctant to share information. When knowledge is used to protect a desk rather than drive growth, it becomes a liability. For example, if those with the "keys" to connectivity had been responsible for the P&L, would they have allowed millions of redundant, non-revenue-generating calls to hit our systems for a decade?

The AI Pivot vs. GDS Reality
The current pitch of becoming an "AI company" feels like a pivot to a buzzword. As a GDS—an automated aggregator—our interaction with the end-customers who actually benefit from AI-driven personalization is limited. In our current position, the impact of AI is likely to be minimal because the core business model isn't structured to leverage it.

Moving Forward
In some ways, those leaving now might be the lucky ones. You are heading into a market where "innovation" must drive key business indicators. In the real world, no one cares about a billion-dollar "Next Generation Platform" or complex CI/CD pipelines if those tools don't translate into tangible business benefits.

https://www.dailymail.co.uk/yourmoney/article-15597141/jack-dorsey-block-layoffs-ai.html

"Jack Dorsey has axed thousands of workers at Block, the parent company of Cash App, Square and Afterpay, in a move signaling a major shift toward artificial intelligence.

In a note to staff, Dorsey explained that Block would be taking on risk by investing in 'intelligence tools,' as the company cut more than 4,000 employees on Thursday:

• "today we're making one of the hardest decisions in the history of our company: we're reducing our organization by nearly half, from over 10,000 people to just under 6,000. that means over 4,000 of you are being asked to leave or entering into consultation. i'll be straight about what's happening, why, and what it means for everyone."

The company said workers affected by the layoffs will receive 20 weeks of pay, in addition to an extra week's salary for every year they worked at the company.

Those let go will also keep their corporate devices, receive stock benefits through the end of May, six months of health coverage, and a $5,000 payment to help them through the transition.

Employees outside the US will be offered similar packages, though details will vary by country, the statement said.

All employees were told they would be informed the same day whether they were being laid off, entering consultation, or keeping their jobs.

Block's shares surged 24 percent following the announcement of the layoffs, according to CNN."

From his linkedin post

"AI has sparked a new round of conversation about COBOL, with tools emerging that claim to translate legacy code and, with it, solve the modernization challenge. It is worth being precise about what that means and what it does not."

This framing understates the reality. The modernization challenge was never about translating COBOL syntax—it’s about risk, economics, institutional knowledge, and business logic embedded over decades. AI didn’t suddenly “spark” this conversation; enterprises have been trying automated translation, wrappers, and re-platforming since the 1990s, with mixed results at best.

"Skyworks Solutions (SWKS) faces challenges with declining revenue and rising costs" (correct) "but is still positioned to benefit from the growing demand in the radio frequency industry" (really?)
The stock performance speaks for itself, two losers don't make a winner, do they?
https://finance.yahoo.com/quote/SWKS/

Will AI make AI team redundant ?

The abuse, pressure and threats of layoffs are intended to keep you locked into a victim mentality.

They don't want you to realize that in most cases, software services you work on can now be vide-coded and released as competition or simply given away. A lot of this stuff just implements well-known standards or is otherwise not protected through IP law or non-competes. You are still locked into a mindset that because this software was hard to produce five years ago, it is hard to produce now. It isn't.

If you were to suggest Codex or Claude vibe-rewriting bitrotted Cisco tech-debt code, most of your coworkers would sneer and ignore you, and management would put you on "a list". But right now, this is actually something that can be done. If it can be done now, what will the world be like in six months, a year?

Cisco wants you to think using AI is only something you can do in service to them, not yourself.

Get ready, other people in this world are not locked in to your victim psychology.

The company is already training AI agents to work directly with techs in the field to configure routers and diagnose troubles without an engineer. Tech chats with a bot directly to configure, test and turn up a router. Whole teams will probably be gone in next two years.

No surprises here, we all knew it. The cat is outside the box!

References -
https://www.gurufocus.com/news/8651387/sap-faces-skepticism-over-ai-tool-joule
https://www.cio.com/article/4086426/companies-still-unfamiliar-with-sap-joule.html

Many more articles online

🌍 Citi strategic Technology & Operations sites — 2026

🇮🇳 India (largest global delivery backbone)

Cities: Mumbai, Pune, Chennai, Bengaluru, Hyderabad

Why strategic
• Citi’s largest engineering and operations workforce globally
• Core development for payments, markets tech, data platforms, risk, and regulatory reporting
• Major transformation programs (cloud migration, platform modernization)

👉 India remains Citi’s primary scale location for engineering + operations.

⸻

🇵🇱 Warsaw (major EU technology & ops hub)

Role
• Institutional banking technology
• Payments, securities services, and regulatory reporting
• Risk, data, and controls functions
• Strong shared services through Citi Handlowy

Why strategic
• EU regulatory presence + lower cost than Western Europe
• Deep engineering and quantitative talent pool
• Important resiliency location for London and Frankfurt teams

💡 Warsaw is one of Citi’s most important continental Europe T&O hubs.
This is especially relevant given you’re currently in Warsaw — Citi continues to hire heavily here for tech, data, and controls roles.

⸻

🇺🇸 Tampa (global operations powerhouse)

Role
• One of Citi’s biggest global operations centers
• AML, payments processing, client onboarding, reconciliation
• Increasing technology and automation engineering presence

Why strategic
• Scale + time zone coverage for Americas
• Critical resiliency site for New York

⸻

🇺🇸 Irving (Dallas) — transformation & tech control hub

Role
• Risk technology
• Data governance
• Enterprise transformation programs
• Regulatory remediation engineering

This site became extremely important during Citi’s consent-order remediation work.

⸻

🇲🇾 Kuala Lumpur (APAC shared services + tech)

Role
• Operations processing
• Finance and reporting platforms
• Growing engineering and automation teams

Why strategic
• Cost efficiency
• Strong multilingual operations capability

⸻

🇨🇳 Shanghai / Dalian (select technology delivery)
• Engineering and operations support for APAC platforms
• Some reduction and restructuring, but still important for regional delivery

⸻

🇭🇺 Budapest
• Finance operations
• Treasury and reporting platforms
• Increasing automation and data engineering footprint

⸻

🇲🇽 Mexico City (institutional ops & tech)
• Despite Banamex retail separation, institutional tech and ops remain
• Strong nearshore engineering for U.S. teams

⸻

🌐 Secondary but important T&O resiliency sites

These are smaller but strategically useful for redundancy:
• 🇵🇭 Manila — operations processing & client services
• 🇨🇷 Costa Rica — finance and reporting ops
• 🇵🇱 Olsztyn — operations and servicing (complements Warsaw)
• 🇮🇳 additional tier-2 Indian cities (expansion capacity)

The Ohio and Riverwoods based Discover Card Technology teams took a decent hit today. Sent them an email to join a meeting this morning and gave them the news, then said there would be a meeting later in the day with the severance details. It’s late in the day and still no details - lol. Class act!

Any location getting impacted in Tech BE? as per tim email only 14 Technology locations MDs and Ds are involved in discussions? does it mean they will cut other locations?

It's going to be a bloodbath. 10% in technology.

The O9 system is a complete piece of sh-t. The high-and-mighty leaders spent several million dollars on this system every year. thinking it would replace Excel and reduce the workload for planners. In reality, every planner now has double the workloads. Leaders now hope AI can take all over.

Since FDS can't manage asset recovery for sht I am grateful for the spanking new machine. Your fault for not locking the BIOS ye tools

What Ai tools does AT&T allow for developers?

What functionality still runs on the mainframe and what has been ported to Cloud?

I don't see any value add for Business analyst, scrum masters in tech groups. Specially in AI era, these positions are redundant and can be completely eliminated.

So Anderson says AIG is ready to grow... Are we going to buy other companies or what? I wonder if they will finally manage to create a working IT infrastructure with AI that actually helps people and doesn't drag them down

I'm in PI and feel like it's only a matter of time. They already introduced an ai system that tracks and grades all of our calls last year... wouldn't be surprised if they're training an llm off of thousands of the top rated calls catalogued across the company.

OpenAI's Altman says world 'urgently' needs AI regulation https://share.google/B1jHOswL7EwmG2pAX

Has anyone else experienced more health issues this year (or with their team/peers), since the “8 hour” rule was threatened? I’ve personally been sick a couple times since Jan 1 and that’s very odd for me. After reflecting, the only thing that’s really changed is being around so many people in the office, especially so many from India. Specifically this has been in Technology (Charlotte).

What’s your insight? Let’s put it here.

https://www.digitimes.com/news/a20260218VL209/qualcomm-technology-automotive-infrastructure-development.html

What is it?

All rural fiber needs to stop being placed . Satellite is the most cost effective and starlink is about to take on a lot of new country fans after seeing starlink advertisements during the NASCAR race ! I need my T stock to go up and I just don’t think we need to place fiber too far past city limits for a couple connections. It is not cost effective… I know because I am in C&E in the South y’all. Does anyone have starlink tha could compare the service to fiber ?

It can’t even do basic task. It will keep throwing random responses or that it can’t help with anything. Total waste of time!
It’s more like chatbot from 2017 than chatbot from 2026..

Can't integrate out tools and acquisition but bring AI in to fix everything

Is it true that the once exclusive CPQ quote tool is now being used by the dealers?

If so, when did that start?