#customers

I’m hearing that across the US. Many midsized customers will go warehouse in October. What’s the word out there?

great new signage program...deceiving!, not right!...deceiving!...TPD'S signs...LADY WAS IRATE!.....dont worry....we'll keep dealing with mad customers, while u dont have to..smh...2 SALE signs, really?....STOP.....wasn't broken!

The title says it all. It’s great to be an OTEXer and shareholder. Our customers should be pleased.

We are hiring for our return to growth

We need lots of people fod our new customers

Is this double dipping? Fuel supply agreements are made sometimes years ahead while prices are cheap. Not fair to keep adding fuel price hikes to the customer. Customers are not blind to this they just move on to better deals.

Customers are noticing our decline

https://www.dbsmps.com/whats-happening-to-xerox-and-what-it-means-for-your-business/

https://www.investmentnews.com/wirehouses/citi-turns-up-the-heat-on-wealth-bankers-as-it-races-to-close-the-gap-with-rivals/266043

Not layoff related so I apologize for that. But it is getting exceedingly difficult to see a winning strategy with this bold move, Cotton.

https://www.thestreet.com/retail/att-puts-loyalty-at-risk-with-stern-warning-to-customers

You must agree that it is understandable everyone is angry - in the last few months we have seen dedicated and caring people who really wanted to help Humana and its customers succeed. Those who remain are nervous since people were let go just because of a sweeping decision - nothing they could control or would they underperforming employees. HR is not helping - there are open positions and they are not helping hiring managers bring some of these folks into these open positions.

I'm still here and I am here because I was interested in helping seniors - but it is hard when I'm watching us deny them care and making them fight for benefits. It has been extremely difficult watching the people I saw give so much to the organization leave and some slackers who took credit but did nothing are still here!

I know this happens all the time but knowing that does not make it any easier! It is just hard to work in an underperforming organization - at any company going through this, it is toxic until it settles down. It just hasn't been good for years and years!

Please don't tell me to "just quit" - I care about my customers / patients! I care about my coworkers! And, the reality is that it is not just as simple as "just quit" - we all have to have an income to survive. We are allowed to be sad, mad, stressed, concerned, fearful, and hopeful - or any emotion we are feeling - we are allowed to be human!

From where I sit in the company. I see lots of customers leaving and almost zero new ones

With that evidence and the currency headwind with the stronger dollar and the fact we made last quarters numbers with two lucky unexpected last minute deals, I believe we will miss earnings on April 29

Stock then will drop to 15

Instead of providing customers and partners with transparent information about the current situation, Lenovo is optimizing at the expense of its customers. They are actively intervening in the backlog to achieve the highest prices for rare components. I'm not sure how long this will work in the current situation, precisely because other manufacturers are acting differently here.

Changed the logo.
Added yellow.
Remodeled stores.
Spent millions.
Called it “brand transformation.”

Signal: same
Bills: higher
Stores: glowing like a banana.

Quarterly outlook:
Customers asking about coverage.
CMO presenting color palettes.

Any knowledge out there about what is happening with OptumRx? Any rumors about the status of the various pharmacy locations? There were stories at the end of December where they lost a significant amount of pharmacy business with CalPers moving to CVS. There were also other scattered stories about various states moving to other options for Medicaid. All that combined with an enrollment decline in ACA plans would seem like a big problem, but here it seems to be mostly Optum Health that is discussed.

Verizon is now offering a better deal than Xfinity mobile or Spectrum mobile.

https://www.linkedin.com/posts/verizon_frontier-is-joining-verizon-activity-7422324405147598849-GOkc

We now go back to our regularly scheduled programming of hating on Verizon and its leadership

Expect a double digit revenue decline from Q4 2025.
This will no doubt result in layoffs being pushed forward at a faster pace. At some point this company has to look around and realize customers aren’t happy and change directions.

This January is slowest I’ve ever seen Belks. Yes, we are always slow this time of year— but hours with no customers at all is not normal.
Online fulfillment also a trickle of what it usually is.

our customers, maybe not so much.

Telling us ATT and TMO had an outage today.

Complete sack of lies.

I wonder how many customers ported out today

LOL

https://abcnews.go.com/Business/verizon-outage-affecting-175000-customers/story?id=129212330

Verizon outage affecting thousands of customers -- Verizon issued an apology "for the inconvenience.” January 14, 2026, 4:16 PM 🤣🤣🤣

Verizon outage affecting thousands of customers Verizon said it was not immediately clear how long the service would be down. Some Verizon customers were experiencing a service outage on Wednesday afternoon, according to the company.

"We are aware of an issue impacting wireless voice and data services for some customers," Verizon said in a statement to ABC News. "Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience."

Many Verizon customers said on social media that their phones showed "SOS" in place of network bars.

According to Downdetector, at least 175,000 Verizon customers were affected at one point, but that number has since gone down. Downdetector, a site that tracks outages, said Verizon customers began noticing interrupted service around noon Eastern time.

By 3:30 p.m. Eastern time, the number of Verizon customers affected by the outage was down to less than 60,000, according to Downdetector.

Looking forward to the earnings call. Can we reach 600k customers loss in a year? Blows my mind that failed leadership is not held accountable. Maybe we can have another Kevin Hart commercial where VZ leadership laughs at the competition who are taking all of our customers.

Get rid of it ! You are wasting everyone's time. Whoever purchased the application is getting kickbacks on or in the back end. Siebel ran better than this. And we all know where that got us. I have never seen a more inept application. Have you ever counted the number of screens that flash on your tablet when trying to run salesforce just to have it transfer the customers account into opus ? Screens that just go nuts and serve no purpose. 9 different screens that go crazy and bouncing ba--s too. And security.......... total lack of security. We took a step backwards in securing customer accounts.

Is this guy living in La-la land? Satisfying customers? For years customers have been complaining thar VZ is super expensive. While TM proivded a flat rate bill, VZ’s bills are never the same. The arrogance of VZ leadership and the board bite us all.

So their best solutions was: Fire 13k of our peers. This is all BS

Broadcom is toast:

https://cloudinfra.blog/fidelity-vs-broadcom-the-lawsuit-that-should-terrify-every-vmware-customer/

Att quickly discovered some unauthorized access to customer online accounts in August. User is and answers to security questions were obtained from outside of att and used to log in. Impacted accounts have been locked by att.

“We don’t just raise prices to raise prices,” said Stankey. “We raise prices when we think we’ve given the customer greater value.”

AT&T is suffering from an alarming customer problem | https://www.thestreet.com/retail/att-is-suffering-from-an-alarming-customer-problem

Looks like they are targeting sales channels now for late trimming after squeezing what they could. They eliminated customer service teams which effectively made customers lose their mind, the new guy Shah doesn’t care about his people or the customer and looks at them as a number. Lots of support lost and they are now not even letting customers cancel to fluff numbers. If you have to fake numbers and fire people to

Enough opinions on this company. New customers are the lifeblood of any company. How many new customers has TDC won this year, last year, and the previous year? What is the YoY trend? This vital metric will tell you all you need to know. And if TDC is hiding this from the market, you have your answer.

call center reps got Dcris back and the fraud has already started placing new orders for upgrades new orders for name changes and new orders that customers didnt even know they were getting. no oversite at all and the managers are promoting it watch as numbers go up for things reps should not get paid on

#fraud

Atleast with Cigna, I can buy their stocks. USAA is customer owned and gives it policy holder dividends. Can policy holder of HCSC limit executive pay or play a role in governance?

How long do you think SAP can pull this scam on customers?
Do employees look at RISE and think this is the future?

Did your store just increase the prices of 1300 items like mine did?

And we’re not talking little price increases either. Some items increased by 20-40 percent!! How is that possible!? The customers are going to be shocked. I know I was.

I guess this is the tariffs finally becoming reality. I don’t think our customers have any idea what’s in store for them. They’ve been complaining like crazy before this, wait until they see the prices now!

Hold onto your hats boy and girls. This sh!t’s about to get real.

With all the negative publicity about the company over the last year, I wouldn't be surprised if this is one of the worst peak seasons as far as enrollees are concerned. Thoughts?

Verizon experienced a nationwide outage this afternoon leaving tens of thousands customers across the United States unable to send texts or make calls.

Reports of cell service outages began at around 12pm ET on Saturday, according to Down Detector.

There were almost 24,000 outage reports catalogued on the site, which tracks interruptions of service for many different companies.Countless outraged customers said on social media that their phones were stuck on SOS mode.

Verizon has said it is aware of the issue and apologized to those affected.

'Our engineers are engaged and we are working quickly to identify and solve the issue, Please visit our Check Network Status page for updates on service in your area,' a spokesman said.

'We know how much people rely on Verizon and apologize for any inconvenience. We appreciate your patience.'

Another garbage article on the importance of business integrity. The how does not matter with this company. If it did, I wouldn't be told by my managers to lie on my work order reporting on a daily basis. In order to avoid taking hits on their ISP numbers , EVERYTHING is the customer's fault. Bad switch, CE. Unit train in the way because of no power , CE. No room to spot cars because we didn't pull their loads because of bad power , CE. Everything is the customer's fault. Recrewing trains, call a fake power move. Lies upon lies upon lies.

AT&T was sc--wing up my broker's ability to authenticate my account so I Iost some money on a trade opportunity this afternoon because I could not get into my account. It is going to be a little more than the $0.37 you paid me in guarantees the last time AT&T created connectivity problems.

https://www.infoworld.com/article/4041727/ibm-cant-afford-an-unreliable-cloud.html

The article discussed "IBM Cloud experienced its fourth major outage since May,"

"These outages couldn’t come at a worse time for IBM. With healthcare, finance, manufacturing, and other industries increasingly depending on AI-driven technologies, companies are focused on cloud reliability. AI workloads require real-time data processing, continuity, and reliable scaling to work effectively. For most organizations, disruptions caused by control-plane failures could lead to catastrophic AI system failures."

"IBM has reached a critical juncture. In today’s competitive market, cloud reliability is the baseline expectation, not a value-added bonus. IBM’s repeated failures—particularly at the control-plane level—fundamentally undermine its positioning as a trusted enterprise cloud partner. For many customers, these outages may serve as the final justification to migrate workloads elsewhere."

"To recover, IBM must focus on transforming its control-plane architecture, ensuring transparency, and reaffirming its commitment to reliability through clear, actionable changes. Meanwhile, enterprises should see this as a reminder that resilience must be built into their cloud strategies to safeguard their operations, regardless of provider."

MY OPINION: I don't think that AK knows Cloud. It is supposed to be his background, but I think he is mediocre, but of course, a good politician and how he got the big gig.

Here's why I say this: If anything should not fail is CLOUD. This is where he can show whether he deserved the big job or not. If he can't get his domain of expertise right, then what can investors expect in terms of Quantum, AI, etc?

He was working on this cr-p years before he got the big job.

Investors: Hey, AK, if you can't figure Cloud out after all these years, how can we trust you with the rest?

Very strong focus on selling these days. From delivery partners to client partners: everyone has been asked to contribute to quarterly revenues. Looks like the old IBM days of shoving iron ( aka Z systems) down everyone’s throat and generate revenue.

Anyone know how Amazon business is effecting WB B2b sales ?

Verizon will soon have the least amount of post paid subscribers.... Wait nvm BYOD +!!!!