I had been with Comcast for over 15 years and had a lot of stock options, hoping each year for a big payday. Even though I wasn't happy with the direction the company was going, I stayed because I kept thinking there might be a pot of gold at the end of the rainbow.
Nine months ago, I decided enough was enough and took the plunge to find a new job. I only wish I had done it sooner. Financially, I make just as much as I did at Comcast, but the difference in the work environment is night and day. It's incredible to be part of a growing company that has a forward-looking vision!
Looking back at my time at Comcast, we spent so much energy trying to prevent customer losses and minimize layoffs every quarter. There was no real hope for the future. Everyone knew that video was a dying service, phone services were on the decline, broadband had limited growth potential (moving from a monopoly to a shrinking market share), and wireless was a low-margin business that couldn’t save the company.
I truly loved working at Comcast for many years. It was a great company, and I'm incredibly proud of the work we did. We had a fantastic team with some amazing employees, and I had great relationships with my boss and his manager. But the reality is, Comcast is in a steep decline and won’t turn things around anytime soon—not next quarter, not next year. Video is dying. Voice services are disappearing. Broadband, which had a 53% market share just three years ago, is now down to 48%, and could fall to 30-35% in the coming years, meaning millions more customers will leave. The company can't fix these problems by just raising prices anymore.
Bumping from @a9+1keab2k30, well said.