This message is for Mr. O’Grady, CEO, on behalf of front-line employees, managers and even regional managers in Wealth Management. Because we don’t know if you’re aware of how bad things have gotten.
Senior Execs in WM have made decisions to close down ESS and PCS teams across the country without a plan in place. There was minimal thought put into the transition of those clients and individuals within those teams were left with no leadership and an attitude of “Just handle it and I don’t want to hear any complaints.”
Of course there were complaints. And of course there are some financial losses. And because of those, 20 year (and more) tenured, experienced and exceptional people were given the direct blame and fired.
It’s such a big mess and so sh---y.
We feel like we don’t work for the same Northern Trust anymore, after working proudly for this company for decades.
The only thing being emphasized is the bottom dollar. Every single thing is about money.
What happened to the company who, during Covid times, not only didn’t lay off anyone but also gave an extra paycheck to the lower level employees? Why is everyone being asked to do more with less, with absolutely no recognition or appreciation? The very good people left are leaving.
We’ve become the laughing stock of the industry. We used to be the Bloomingdale’s of this business, and now we’re no better than Wells Fargo or BofA.
It’s extremely sad and disappointing. And we’re hurting really bad. But worse, we’re looking for other jobs. For some of us, who have been unsuccessfully recruited by other firms for over 29 years, it’s the first time we’ve even thought of doing so.
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