I think all our customers and as well as our biggest complaints is the outsourced customer service. We need to bombard the next pulse survey with complaints. They are inept , incompetent and are not helpful

Is anyone aware of any upcoming layoffs? I’m looking for concrete information.

I feel like we are headed towards a successful future.

Is change coming?

Does anyone know if there will be a RIF in Q1 or Q2?

Anyone know if it’s in talks of going away?

So Hans ran the company into the ground and gets an extra year of his 24 million salary. Sampath gets a 4 million dollar retention bonus and leaves 3 months later. Meanwhile store managers are being read the riot act if their stores have overtime... — read more 

Ever since RC got let go, the morale has been at an all time low, AM who is the DM now has made everyone miserable

Here are Verizon Wireless's senior management PRIORITIES and nowhere will you find the customer! 1- SLACK! You will be ON SLACK at all times, it's the number one priority of directors and senior directors. 2 - You WILL show your FACE on WebEx. No... — read more 

Be related to the DMs friends or their inner circle. Holier than thou, sanctimonious sc-m of the earth. Slam, cram, brown nose and lie your way to the top and when HR asks, put the blame on anyone that calls you out.

Seems very unattainable, I am in deep trouble as I am only at 18% Where does everyone else stand?

Does anyone have any specifics about when the next RIF will be. 1st or 2nd quarter?

I know my success at Verizon or any job was attitude and adaptation.  It was also how quickly I could get good at the next challenge and make the changes I needed that would help me win.  Sounds easy, but it requires a full buy-in and positive... — read more 

The wireless industry does not traditionally have a great reputation when it comes to being transparent. That was the basis of T-Mobile’s entire Un-carrier strategy, which forced Verizon and AT&T to drop what used to be the mainstays of how the... — read more 

So.. Verizon's head of its consumer division, Sowmyanarayan Sampath, is stepping down?? Or was he asked to leave?? When ole Danny Schulman stepped into his role in October he helped approved a $4 million payment for Sampath to retain him in his... — read more 

Ran into a few customer service reps that may have been AI (based on how they sounded). They were much more knowledgeable than any PSO agent I’ve spoken with. Can we please replace PSO with AI? He-l, I’m willing to work Sundays if it means the calls... — read more 

Happy former 30 year employee and current interest is only as an investor. Verizon needs to become a pure play Consumer focused company Wireless/Internet. Parts are worth more than the sum. Verizon Business would be one example. Sell it and other... — read more 

I suspect there will be mass retail store closures/indirect takeovers over the next two years. If you listen to the Q4 earnings call 10 min 20 seconds in when Dan is speaking he word for word says “we expect to realize 1 billion in run rate operating... — read more 

Verizon is so desperate to stop the bleeding they got their buddies at the FCC (many Former executives of Verizon now work for the FCC) to agree to force people to stay by locking their phones for a year. Unreal

Guaranteed 100% - Already planned on the Verizon 2025 (2) a year plan. Verizon will have a Massive layoff - Q1 2026 (March - April) timeframe. Verizon will have a Massive layoff - Q4 2026 (October - November) timeframe. T-Mobile will have a... — read more 

https://www.lightreading.com/broadband/california-approves-verizon-frontier-deal-with-conditions Lots of conditions to be met for this merger.

There has been some speculation about potential layoffs in March. Has anyone heard anything credible or been given guidance related to this? Please share context if... — read more 

We have identified as phone gross adds for years. Thats all the investors can see is additional income vs churned income. It greatly effects the companies numbers. We need a change from that sort of idealogy. All kept customers in the network matters... — read more 

The crashes of two Boeing 737 MAX planes which claimed the lives of 346 people on board and how Boeing may have been more concerned with financial gain over the safety of their passengers. Guess what they didn't listen to their Engineers and the same... — read more 

Telling us ATT and TMO had an outage today. Complete sack of lies. I wonder how many customers ported out today LOL

BAD T1 WIRE WRAP aka SHINER. ENTIRE NETWORK DOWN. KEVIN WILL FIXIT!

Massive outage likely resulted from layoffs. Same thing happened with AT&T.

The (2) contributors for a Major recession when they do (and have) happened during U.S. economic-financial history are Unemployment, and a Major Downturn in consumer spending; currently (70%) of GDP (Gross Domestic Product) as shown in the PCE... — read more 

I heard budget cuts are going on and layed off few subcons who are with Infosys. Seems like Verizon is not happy with this infosys as they don’t perform good with their employees and not giving option to sub contracts. Any ideas is infosys contracts... — read more 

Sales at my location have been incredibly slow lately. I mean, we've had slowdowns before, but this is on a whole new level. Are others dealing with the same thing or is this an us problem?

Apparently we still need to "sign up" for the Verizon paid COBRA insurance during our severance period. Medical, Dental, and Vision for you and dependents are $0. There are additional charges for things like extra life insurance, which you can... — read more 

Yes there will be another round end of Q1. First round was timed perfectly before the end of the year. That being said, to balance the sheets, more cuts had to occur at the beginning of the year for faster turnaround times for revenue increasing... — read more 

So 13,000+ people were fired in December and in January those very roles are now open roles?! Talk about a slap in the face! V2B is hiring AD’s and supervisors and reps but got rid of them for the holidays. Bait & Switch at its finest.

With the target being so high did anyone make a decent check?

Company's biggest downfall was implementing DEI in hiring/promotion. This is what happens when you hire/promote incompetent people just because they are a particular race/ethnicity as opposed to hiring/promoting someone of their merit. Verizon will... — read more 

Corporations Viewpoint - Of any employee. The Bottom Line. Remember this, always. Employees are considered an (Expendable) line item due to Cost of Salary, and Benefits.

Hi team, are we allowed to make money again yet? Maybe a chance at multiplying? Or, are we just going to be low balled all year by an extremely high target? Asking for a friend.

Vteamer here in the West area, I am currently ranked enterprise top 30 but I do not qualify as my VZ Protect rate is not at 55% heading into December it is at 52% Can I still get it? Or is the percentage game too hard to obtain?