#outsourcing

My sources say that both groups are being outsourced to India

let’s save money. need a raise and getting rid of one of Verizon’s weakest departments would help.

Look, nobody knows jobs better than me. Nobody. And what Verizon is doing? Total disaster. A complete and total disgrace! They just fired 67 brilliant, incredible American workers from the NRB—the Network Repair Bureau. These are the people who keep the wires working, folks. Real Americans, tough, smart, the best. Gone! Just like that.

And where did their jobs go? India! They sent them to India. Unbelievable.

And you have to look at who is running the show over there. Dan Schulman—what is he doing? What a total lightweight. He comes in, he fires 67 of our great, hardworking American people, and for what? I thought these big corporate geniuses were telling us that "Agentic AI" was going to do everything. They said AI was going to fix the phones, fix the networks, make the coffee—everything!

So I have to ask: Are the people in India smarter than the AI? Or is Dan Schulman just completely clueless? I think we know the answer, folks. It’s a total mess. He can't figure out the AI, so he just ships the jobs overseas. Sad!

But let me tell you something, we’ve seen this story before. Remember Carrier AC? Carrier was going to move all those air conditioning jobs to Mexico, totally abandon Indiana. And what did I do? I stepped in, I made the call, and we saved over a thousand American jobs! The fake news said it couldn't be done, but we did it. We protected those workers, and they stayed right here in the USA where they belong.

And I am going to do the exact same thing for the Verizon workers!

We are not going to let these big corporate executives destroy American families and ship our legacy overseas. We have the best workers right here in America. We’re going to bring those jobs back, we’re going to look at Verizon, and we are going to take care of our people.

America First, folks. Always!

The only thing “American” about the company is the name, because it sure does seem they wanna replace everyone with foreign H1B temps, offshoring outsourcing and Indian contractors. What a complete joke, just change the name to India telecom already 🇮🇳. As we lose our jobs make sure to DUMP their services

Bone crushing blow. Mutual of America is laying off over 200 employees over the next 15 months and shipping the jobs to India. A fleecing of America. An American company selling out. A giant suc-king sound. Morale is rock bottom. Mental Health counselors are on high alert. People are crushed. Devastated. Company can't find ways to raise revenue. Has to resort to cuts only. Accenture benefits. Mutual is now double paying: FIS ($8M) + Accenture ($~18M). Just think, the old system only only costs $8M per year. Now, they pay tripplethat

Feels like Centene has been trying to outsource a lot of work lately. Does anyone know if that actively happening?

It's amusing reading all this speculation when we all know deep down that nothing will change. The same thing that always happens will happen again. We'll see more layoffs, more outsourcing, more "do more with less" rhetoric, and more of the same for employees. Nobody gives a damn about us or improving our situation, least of all any CEO.

lol for me I think most of the onshore United States jobs will be made obsolete or outsourced by the end of 2028. What do you guys think?

The purge continues. 1/2 customer service social media team that supports customers vis social media channel were laid off and outsourced to Bangalore, India. Long time manager dating back to TSG included in layoffs. Hearing remaining half going after they train their replacements in India.

Could this be in store for PepsiCo as well?

https://techcrunch.com/2026/06/10/opendoors-india-exit-is-fueling-a-bigger-conversation-about-ai-and-outsourcing/

how is the Genesys cut over for your teams? nothing seems to be working, communication is extremely lacking.. another great success for outsourced IT teams...

what a cluster

They will continue to do rolling layoffs in cat finance through 2027. This is currently not AI layoffs but jobs to overseas. Personally witness interviews for people in india on jobs that's traditionally did not exist in that region

https://techcrunch.com/2026/06/10/opendoors-india-exit-is-fueling-a-bigger-conversation-about-ai-and-outsourcing/

Of course being replaced by ai is not impossible, and obviously scary, yet hilarious to think about our executives regurgitating data organized by ai because they won’t even know what’s incorrect.

What is currently happening at 3M in Poland looks very much like a mass layoff carried out without formally calling it a mass layoff.

Employees are being transferred to Genpact, where, in practice, their primary role is to transfer knowledge to teams in India. Once that knowledge transfer is completed, people are being let go one by one as their responsibilities disappear. The entire process feels very similar to what happened during the Solventum transition, but on a much larger scale and in a far more explicit way.

What is most disappointing is how people were treated today. Long-term employees who helped build these processes and contributed to the company's success were treated with very little respect or empathy. For many, it was a humiliating and deeply upsetting experience.

It is difficult to watch dedicated and experienced employees become disposable once their knowledge has been transferred. A very sad day for many people in Poland.

The deal is underwriting with fine details. The mobility part of the company will be fully managed by two well-known companies from India

Left late last year after 20 yrs w/ the company. When I started vz was the best company to work for. Took care of employees, customers and advancement opportunities were endless.

Ever since the Vodafone buyout happened in 2012/2013 it’s been a sinking ship. Less and less executives who worked up through the company, bad ideas (go 90, hum, etc), resources and support gone, outsourced CS, ripping off the customer, micromanaging thru the roof and layoffs every year.

It’s a shame but that’s corporate America these days.

OP is @15j+1kqqf7e4m.

1. IceBerg is getting groomed to take over as CEO, multiple moves to get experience, but huge gap in how the actual operation works
2. CPDO turned EVP of Innovation turned into a Car Sales headpiece finally given his golden parachute. Golden boy of investors didn't move the needle for Sandeepsht
3. New CIO announced outsourcing most technology to India.
4. Failed workforce planning department thought they were getting better by Israeli Palantir, but were off and now field ops is on a hiring freeze.
5. New HR sends more emails, but hasn't fixed the negative culture, banking on Miss Ditz in the communications team to spin the ugly truth.
6. Gillybean spends more money on cigars in a week than all of the money toward capital improvements at the field locations for the year.
   To be continued - comment with big items missed

I believe she will falter and rethink the FT RTO. It’s a bad decision it’s creating animus and very bad publicity which isn’t good for the bottom line.
People don’t like seeing their accounts handled by newbies outsourced and disgruntled employees.

https://share.google/LaNSdgZJxVmNlINzW

Is there anything less American than this? F this company... How is this even legal?

With token pricing increasing dramatically, AI solutions are going to be too expensive. We'll end up using real AI - another Indian.

Exactly this. CEOs are finally realizing that the moment AI stops being subsidized through subscription, its cost becomes way too high to justify. So they'll go back to the previous solution, which will be more outsourcing. Either way, we're the ones getting sc--wed.

I’m tired of it and I’m not alone. The dysfunction across the company has become pervasive. It’s especially pronounced in TGS and IT, largely due to heavy reliance on outsourcing in critical areas. But the issue isn’t isolated. Any function that has been outsourced is struggling.

As a result, teams are left trying to deliver projects and meet goals without the resources or support needed to do so effectively. What remains is a workforce that is burned out, disengaged, and increasingly unable to keep up. Many of the most experienced and capable people have already moved on, and those who remain often feel stretched thin or are simply holding on until better opportunities arise.

There’s also a clear divide between those who are driving results and those who are not contributing meaningful value. The fact that some of the latter are highly compensated only adds to the growing frustration. The strain and resentment are becoming impossible to ignore.

PHK or ITC, the same culture. We'll see where this takes the company.

A thread for: pros, cons and personal experiences relating to Outsourcing/Offshoring.

Bakken beware. Management instructed Bakken to lean in on bringing more BTC workers to USA and outsourcing as much as possible to BTC.

https://www.stltoday.com/news/local/business/article_81cc95f7-0e43-4a63-99fd-f91d44720096.html

"We believe this approach will strengthen our capabilities, enable around-the-clock operations and allow access to key skills at scale — while preserving our culture, quality and security standards," the company said.

Nothing like preserving your culture while moving it to the third world!

The NMC is currently sending jobs to India and forcing NMC employees to train them. No surprise that VZW is making its own employees train their replacements. The field and regions are going to love Habibi calling in for an issue and not being able to understand them.

this goes out to the US or other high-cost geos - is anyone else hearing about a new team that was secretly created and "want to learn" about your project/product?

i've heard from 2 different groups that this has happened outside of my coterie.

Hard to keep calliing yourself a “leading company” when the customers are disappearing...

Maybe the next growth market is selling health insurance in all the countries they offshored all this work to. Oh wait now AI is coming for those jobs too? My bad. Maybe Im just not seeing the grand strategy here...

So who exactly buys the AI-generated products and services when the workers who used to have paychecks are gone? Other AI or soemthing else... a closed little circle of bots healing and billing other bots?

Brilliant stuff for real... The rocket scientists may have missed one tiny detail and that is that customers need income before they can become customers.

Under terms FIS is going to pay markup on existing salaries to Cognizant. The usual contract is for 6 months and 30 to 50% markup.

Around X-Mas time, 6 months contract time will be coming to an end. FIS will say bye bye to all of you.
Cognizant salaries are peanuts. The pay Senior Database Architect 120K max. In short, you will not find new project in Cognizant.
During 2026 holidays, Cognizant manager will send you a sweetly worded letter, telling you that your job is being shelved.

Thats why wishing you.. Merry X-mas.

https://www.medtechdive.com/news/medtronic-to-create-european-software-hub-in-ireland/820999/

Now we’re back to the usual agenda of outsourcing whenever possible!

“The Patient Care Systems hub will develop cloud-based platforms and clinical software to support connected care for patients with implanted cardiac devices, according to a Thursday statement from economic development agency IDA Ireland. The investment will add 85 jobs initially. New roles at the site will include leadership, software engineering and systems reliability positions.”

Thoughts on this? As H1Bs have to go back and apply? Or will they just outsource more to India and keep them there?

Please contact following if RIFed or transferred to Cognizant

https://straussborrelli.com/2025/07/15/fis-global-warn-act-investigation/

On Wednesday over 20 employees in IT were laid off. Management bringing in replacements on H-1B visas from India and Canada.

I feel like it’s already happening….. They have the data entry part down for spreading financials. What would stop USB from telling them to also do write ups etc.?

It feels like the only professions untouchable by india is law, medical, and trades…..

the company is moving EVERYTHING to India

Why hire "expensive" experts from the west when an Indian or Bangladeshi will do the same job for 90% less. Quality of work isn't a variable in this discussion.

Hot Mess town hall today. Will he paint the org all rosy, as if we should be happy to be working under him? Will he conveniently skip over his big project to outsource all?

Contact center will be resuming layoffs this year as they transition roles to outside the U.S.A

Anybody know where this info came from?