#outsourcing

Like it or not, a lot of work is done by HCL or TCS (maybe others]? What is the view as to if these will stay. because LEX has lots of employees in low-cost countries will work done by third party now just move to them?

https://www.prnewswire.com/news-releases/loffler-companies-expands-partnership-with-xerox-to-lead-service-and-sales-coverage-across-the-upper-midwest-302573910.html

"Loffler will take on full responsibility for servicing all existing Xerox direct customers while also assuming sales coverage for SMB clients across Nebraska, North Dakota, South Dakota, and Minnesota."

Just the start.

Listen up. If you’re looking to get a job with Chevron anywhere, please do not be fooled. Chevron is building their ENGINE facilities in India and has no intention of taking care of their American workers who have built the company.

Hey, I get it… If you need a job, use them to get a job so you can have an income and benefits while you’re looking for another job. Don’t think that they will reward you if you work really hard for the company. That’s not how Chevron operates. Their MO is to use you to produce only until they find someone to do your job cheaper, as evidenced by the recent layoffs. It’s well known that they lay off older workers to cut off their pensions and hire younger workers at lower wages systematically.

Chevron has about $257 billion in assets. Their net profit was 35.465 billion in 2022, 21.369 billion in 2023, 17.661 billion in 2024 and they’re on track for 13.441 billion in 2025. Do you notice the downward trend in profits? That translates into layoffs and offshoring and outsourcing jobs for greater profitability.

Their recent layoffs were particularly brutal for their older workers. People dedicated their lives to the company under the false belief that they would retire with the full pension that they were promised when they started working for them. Your grandfather‘s Chevron is not the current Chevron that exists. As soon as this CEO is done taking his hatchet to Chevron and jumps ship with his golden parachute they will bring in a new CEO with lots of new and bold promises. Don’t fall for it.

Those of us who have been retained at Chevron know that our heads are on the chopping block. We have watched very intelligent, talented, dedicated, and experienced colleagues get laid off via email with the attitude to not let the door hit you in the a$$ on your way out. After 20 years with this company, I was appalled at how they treated my colleague at the end of his career here. No parting words of thanks, no retirement celebration, no words of praise or thanks…a simple kick in the a$$ via email and adios amigo.

PLEASE, if you’re thinking of a career at Chevron, DON’T. If you need a job, use them just long enough to land another job and get out as soon as you can. I’ve done my duty to alert you. If you’re reading this and decide to work for them, when it happens to you, you won’t be able to say that nobody ever told you or that you didn’t see it coming. A word to the wise is sufficient.

Sometimes, the truth is stranger than fiction.

How, such a large group of inept middle and upper management can congregate in one place and conspire to hollow out the will to live of so many valuable employees across the globe, is a miracle to behold.

One bad decision follows another, and another and another. Cutting costs of everything to the point where services cannot be effectively provided to customers, while barking on about what a powerhouse they are and how it's all going to change with the reinvention. Which actually means outsourcing everything to the cheapest bidder and it now not working correctly.

Diversity and inclusion are pushed and sold to employees every day, yet all that is encountered is segregation, exclusion and discrimination unless you are in the club. Speak up for what's right and the ranks are closed and the fairy tales rehearsed with the useless, non-existing support network for employees, who are in management's back pocket.

CEO club is over, and so is your honeymoon.

It layoffs (100 plus) in outsourcing effort to TCS scheduled for announcement October 7th , 2025
No leadership roles will be affected.
Leadership roles actually created and filled from external.
Padded bonuses from Executive to senior leadership will be protected while Long term employees will be removed and/or reduced.

Chevron is beginning to resemble Boeing during its most turbulent years. Leadership has implemented aggressive cost-cutting measures, resulting in significant layoffs and extensive outsourcing—decisions that have compromised both operational stability and long-term innovation. The normalization of constant disruption has led to safety concerns that were previously unheard of, and the workforce is visibly strained, both mentally and emotionally.

Despite this, executive compensation continues to rise, and shareholder returns remain disproportionately high. There appears to be a disconnect between leadership and the realities on the ground. The lessons from Boeing’s missteps—particularly the consequences of extreme cost-cutting—seem to have gone unheeded.

Rather than acknowledging their role in the current state of affairs, leadership is likely to deflect responsibility onto employees. The decisions made by Mike and Mark have had a profound impact on Chevron, and accountability is essential. At a minimum, their compensation should be redirected to support the remaining workforce. Ideally, their resignation would mark the end of what many now refer to as the “Chevron Dark Ages.”

It’s ChatGPT compiled summary, but a good refresher and reminder we can adopt.

1. Knowledge Control & Asymmetry
   • Document selectively: Provide training and documentation, but keep it high-level. Leave out context, dependencies, or nuances only you know.
   • Use tacit knowledge: Emphasize things that require “experience” (judgment calls, historical context, relationships with regulators/vendors). GCC hires can’t easily replicate this.
   • Avoid “one-click transfer”: Break down processes into multiple steps when explaining, making them look more complex.

2. Strategic Friction in Rollouts
   • Ask clarifying questions: In transition meetings, phrase them as risk concerns:
   • “How will GCC handle regulatory nuances in [X country]?”
   • “What’s the fallback if response times slip due to time zone?”
   This slows decisions without looking obstructive.
   • Introduce dependencies: Link tasks to other teams or tools so that “handoffs” look harder.
   • Highlight local compliance: Bring up data residency, export control, union agreements, or contractual obligations. These almost always slow offshoring.

3. Delay Through “Support”
   • Over-offer help: Volunteer to be the bridge/trainer. This keeps you in the loop and drags timelines (“transition can’t close until full training is done”).
   • Pace knowledge transfer: Train slowly, highlight “complexities,” extend timelines by needing “extra validation.”
   • Audit their output: Position yourself as QC for GCC work. This makes you gatekeeper of quality and creates rework cycles.

1. Expose Hidden Costs (Quietly)
   • Track errors: Maintain a private log of GCC mistakes, delays, and escalations. Present data neutrally, never emotionally.
   • Escalate risk neutrally: Instead of “GCC can’t do this,” say:
   • “We saw 30% rework rate—might suggest a phased approach instead of full shift.”
   • Highlight stakeholder pushback: Collect subtle dissatisfaction from clients/customers, frame as “feedback.”

2. Protect Your Position
   • Brand yourself as irreplaceable: Be the person who knows the workarounds when GCC fails.
   • Shift to cross-functional roles: Move into strategy, supplier relations, or customer-facing projects—roles harder to offshore.
   • Stay visible to leadership: Share concise insights or risk notes with senior managers, so they see you as thoughtful, not resistant.

3. Long-Game Career Hedge
   • Upskill in automation/AI: Many GCCs are execution shops, not innovation hubs. Becoming the automation SME makes you future-proof.
   • Build network outside: Quietly explore trading, analytics, or industrial strategy roles—industries less prone to full-scale offshoring.
   • Stay neutral in tone: Never sound anti-GCC in writing; instead, frame everything as “risk management” or “ensuring smooth transition.”

KM4 roles. Outsourcing

Unsure of the validity of the information. A worker of 7 years reached out to notify today was their last day and they would be turning in company equipment. Noted that the L2s in transportation management warehousing is affected. Intent to hire external L1s for less pay, same job.

As I was about to post, a second reached out stating the same.

I didn’t get laid off. That’s my crime.

I’m still here in Bangalore — bleary-eyed at 2 a.m., staring into the blue glow of another Zoom call. The Americans on mute, the managers on script, the executives smiling from Spring, Texas, while delivering the latest sermon: “This is not a layoff. This is transformation.”

And I nod along. Because nodding is safer than questioning. Survival in this machine doesn’t mean performing well, or collaborating, or innovating. It means parroting the story exactly as it’s handed down. No edits. No hesitation. Clap when they clap. Smile when they smile. Pretend the slogans mean something when we all know they don’t.

On the anonymous forums, I read the curses: “Damn Indians.” “They took our jobs.” “Outsourcing ki-led us.”
And in that moment, I become the villain. Not an engineer, not a human, not a man with a family. Just a placeholder: cheap labor, offshore body, the thief in someone else’s story.

But here’s the punchline: I didn’t ki-l anyone’s job. Neither did the guy three floors above me or the coder across town pulling a night shift with chai and instant noodles. The true executioners sit higher up. Senior management writes the script. Middle management enforces it.

Middle managers — ah, the great priests of ExxonMobil. They don’t believe in the gospel, but they chant it anyway. They gather us in Zoom town halls and deliver the holy lines:
• “This is about efficiency.”
• “This is how we stay competitive.”
• “We must all align with leadership messaging.”

Then they turn off their cameras, go back to their spreadsheets, and quietly decide which “asset” is expendable.

And the rest of us clap. Because clapping is mandatory.

The truth is uglier than the curses: Americans blame Indians. Indians blame themselves. But the real game is higher. We are not colleagues anymore, just chess pieces moved to satisfy a curve, a cost target, a shareholder’s smile.

So yes, blame me if you must. Curse me for still having a job. But know this: tomorrow it might be some place else. Or an algorithm. The villain will always be whoever management points to, as long as the real architects stay untouched.

ExxonMobil says: Energy Lives Here.
But after this round of
sermons, we all know the translation:
Truth does not. Empathy does not. Only messaging does.

Nothing will change with layoffs and outsourcing to low cost/low skill sites unless…

1. Stock price suffers
2. Government intervention
3. Major incident, eg. Valdez, Texas City ….

Don’t expect anything more from our selfish, self gratifying leadership.

75% of IT needs to be outsourced to Romania, the Phillipines or India. Will save $20M per year. Farm out RDI WD40 call center to Manila, and another $10M is saved.

lesser emphasis? more emphasis on in house manufacturing?

Pacific Rail Service, is a intermodal contractor that's bringing their locomotives on the property to have their Scabby H6 employees switch the ramps and yard like East LA.

Let the Mexicans run across the border with trains at Eagle Pass, and they end up in East LA and California.

Through some quick and easy google searching I found out the average salary for folks working at the BTC (where SO many jobs recently were outsourced to and where the majority of the latest layoff announcement jobs will be going to) is about $30,000 CAD with high earners making 50k and new hires and trainees making 10k ... annually.

So for every person in the office in St John's being let go that is for sure making 100k + they are getting 5-10 people to take over for them in Bengaluru. From a business decision it's a no brainer to get 10x the productivity from the same investment. But....once again it's just another big corporation prioritizing shareholders and stock price over people....then sending out emails saying our people are our biggest asset just to rub salt in the wound.

What are your thoughts?

It feels like an exercise to see who would be willing to support after they've outsourced almost everything. Take the few that are willing (or if there are extras, the top picks in their mind) and distribute them into the roles they envision moving forward. My guess is those roles will be 1) supporting site operations day to day; i.e. contractor management, permiting, etc. 2) oversight of the outsourcing. Keeping them "accountable". 3) roles they legally can't get rid of; so they'll keep the bare minimum.

Anyone else have a different read or theory?

The People of Alberta own the Oil Sands.
No one is going Edmonton !
Provincial Legislation will be passed within the year to prohibit Outsourcing of jobs that are related to the Oil Sands Industry. So not only will the large majority of the 900 jobs not go to BTC . BTC will lose their jobs which will be brought back to Alberta.
We own the product … Exxon.
You Don’t !
We need Companies that Put Alberta First. Not Companies like yours and Tim Hortons who displace Albertans from their jobs with foreign workers.
So when your Oil Leases come up for renewal, your Camp permits require approval don’t think they can’t be rejected.
Like you rejected 900 Albertans and their families.

Was there an announcement I miss? Or is it just speculation?

This is what they hope / think / expect may happen - extreme (they use that word, yes) offshoring and near-shoring (to the East and to the South, respectively):

"Such a rush could lead to "extreme offshoring" in some cases, said Ramkumar Ramamoorthy, a former managing director of Cognizant India, adding that the COVID-19 pandemic had shown key tech tasks could be done from anywhere."

"If Trump's visa curbs go unchallenged, industry experts expect US firms to shift high-end work tied to AI, product development, cybersecurity, and analytics to their India GCCs, choosing to keep strategic functions in-house over outsourcing."

"Either more roles will move to India, or corporations will near-shore them to Mexico or Colombia. Canada could also take advantage," said the India head of a retail GCC."

"While the $283-billion IT industry that contributes nearly 8% of India's GDP may feel the strain, surging demand for GCC services could cushion such a blow, however."

"Lost revenues from H-1B visa reliant businesses could be somewhat supplanted by higher services exports through GCCs, as US-based firms look to bypass immigration restrictions to outsource talent," Nomura analysts said in a research note last week."

More in the article: https://www.ndtv.com/world-news/us-firms-to-consider-shifting-work-to-india-as-trump-hikes-h1-b-visa-fee-9369365

Jensen ("it's too high", poor Jensen): https://www.businessinsider.com/jensen-huang-nvidia-trump-100k-h1b-visa-price-high-immigration-2025-9

What if the NYT covers how Americans have been losing their jobs instead?: https://www.nytimes.com/2025/09/29/business/india-h1b-visa-trump.html

Same with this outlet: https://www.msnbc.com/top-stories/latest/trump-h1b-visa-fee-brain-drain-rcna234471

This is Bee Ees, Canadians and Germans have been complaining about them losing their jobs to foreigners, but poor foreigners, hey: "But now, for many, it’s simply not worth it. An Indian computer science graduate in Texas told Reuters: “I’ll move to Canada or Europe — anywhere that actually wants us.” And other countries do want them: China, Germany and other nations are rolling out new incentives to scoop up the same talent the U.S. is now pushing away."

The unemployment lines in Canada are getting longer and longer. In Germany, unemployment hits 14-year high. For example: https://money.usnews.com/investing/news/articles/2025-09-30/german-unemployment-rises-more-than-expected-in-september

My entire point is that media outlets don't inform, they push narratives and we need to be skeptical and do our homework (everyone, regardless of pol it i cal leaning).

Anyone have any more intel on the proposed contracting out of Shell US legal work management to Norton Rose Fulbright and Baker Botts? Would mean a significant reduction in attorney staff with legal cases and litigation then overseen for key issues by only a handful of Shell senior attorneys. Another cost savings move in the offing.

I know changes are coming but how much and which groups

Hello everyone rebadged. Have you already had one-on-one meetings with your managers regarding merits? Will we receive the same as in Sabre, meaning the standard 2%?

Verizons 3rd party bet on customer service is still backfiring. They lose more customers than they gain just because of the incompetence and inability of those 3rd party teams.

First.... employee RTO mandates looming at Big Green while outsourcing many positions to contact labor that won't be subjected to RTO like employees. 🤔🤷🏻‍♀️

Second....
https://www.inc.com/joe-procopio/return-to-office-mandates-are-about-to-backfire/91244646

_

The 30% onshore and 70% offshore model is cracking! Especially with incompetent resources, vendors and time constraints.

Interesting comments everywhere.

“This is getting out of hand. Huge company wanting to put shareholders first which is fine but these reorgs are getting out of control. If you work at Accenture consider a target on ur back”
“Accenture is pushing all work possible offshore”
"’Bro, you're old...get out!’
Seriously, just say it. We all know you're thinking it.”
“This is somewhat comical because Accenture came into my company 4 years ago and replaced 17 of us with offshore resources.”
“They are a cancer. My company almost hired them but we had enough pull to with management to convince them to go with an onshore only company that probably saved our jobs”
“This is what accenture does. Replaces manual tasks with their own monkeys offfshore.”
“These weren’t manual tasks. We were lead and principal engineers across the IT function. They just figured they could wing it with people who had never used a computer before. I’m beyond caring about how much they must have sc--wed up.”
“I have dealt with Accenture at my current company. Through a common client we had. Accenture was not helpful in doing work in a timely fashion for requests we were working through with the client and ultimately this led to the client churning. They they were not happy about how long it was taking to get things set up, when a lot of the time was spent waiting on Accenture. On top of that Accenture was not as helpful with working with our product as the client was expecting.
So honestly, out of the partner vendors our clients use, Accenture was the worst by far.”

https://www.reddit.com/r/Layoffs/comments/1nr2fmo/accenture_layoffs_ai/

“So goodbye to CEOs and Directors who don’t know sh-t all about Ai ? lol”
“correct 🤣 not a word they knw”
How "Sweet" of you to think that.”
“How the he-l can the define who CANNOT BE RETRAINED? What absolute nonsense is this?!? Tf?”

https://www.reddit.com/r/accenture/comments/1nqtoii/accenture_found_new_reason_to_layoff_staff/

Just like McKinsey, ACN goes around making clients cut jobs (reduce personnel), while they stretch project so they can keep banking for as long as possible without tangible outcomes, there’s nothing AI-magnificent about any of this.

Oh well...

Citigroup has relocated nearly 1,000 tech jobs to India following 3,500 layoffs in China. With AI adoption and skilled Indian teams, the bank strengthens its GCCs, creating new opportunities and making India a key hub for global banking tech.

https://content.techgig.com/career-advice/citigroup-tech-jobs-india/articleshow/124148548.cms

Does anyone know more about this? Thanks!

US OPT tax push coincides with 25% outsourcing penalty on US companies

https://x.com/FinancialXpress/status/1969728070962540590

US lawmakers have proposed taxing international students’ earnings from the Optional Practical Training (OPT) program. Foreign students in the US working for American firms under the OPT program are currently exempt from Social Security and Medicare taxes.

This is in addition to the HIRE ACT.

The HIRE ACT still stuck in congress?

I didn't know that Senator Kiristen Gillibrand attempted something similar in 2020:

https://spectrumlocalnews.com/nys/central-ny/politics/2020/03/06/kirsten-gillibrand-visits-utica-to-talk-about--end-outsourcing-act--

US OPT tax push coincides with 25% outsourcing penalty on US companies

The Trump administration immigration policies in 2025 are set to make study visas tougher for international students and introduce new tax rules that impact the Optional Practical Training program.

US lawmakers have proposed taxing international students’ earnings from the Optional Practical Training (OPT) program. Foreign students in the US working for American firms under the OPT program are currently exempt from Social Security and Medicare taxes.

https://www.financialexpress.com/business/investing-abroad-us-immigration-reforms-put-opt-tax-burden-on-foreign-students-25-tax-on-us-companies-for-outsourcing-jobs-3984525/

Also:

Is the Hire Act stuck in congress?

Does anyone know more?

The new $100,000 H-1B fee only applies when a U.S. company files a petition to bring a foreign worker into the United States on an H-1B visa. Ascension Healthcare outsourced IT to offshore workers in India who remain in India, those workers are not on H-1B visas and the fee does not apply. The cost would only come into play if Ascension or its vendor filed a new H-1B petition to bring one of those workers to the U.S.

There's a proposal for 25% tax on US firms' payments to foreign outsourcing companies.
https://www.hindustantimes.com/india-news/h1b-visa-shock-first-in-double-blow-indian-it-spooked-already-by-tax-proposed-on-outsourcing-from-us-101758368109647.html

Does this mean more outsourcing or more US hiring? I would hope it puts a hiring pause in place. I could see outsourcing being the next target.

STOP STOP STOP outsourcing jobs

https://www.financialexpress.com/business/investing-abroad-h-1b-visa-bill-proposed-to-replace-lottery-system-end-opt-program-for-foreign-workers-3981921/#

As the Wave 1 and Wave 2 Layoffs is now past, rest assured Chevron USA and ABU transition team supervisors have commenced the next 2026 (Waves 3 & 4) pilgrimage to Bengaluru.

Where they encounter beautiful Akshay Sahni (President Punkah Wallah) at ‘The Bengaluru Taj Mahal’ AKA ENGINE’s RMZ Ecoworld Rd HQ.

New 2026 Focus Areas
• CTC / FE Transition Role handover
• New Phase 3 & 4 Workflows with a focus on TAR execution & delayed M&R
• Global MCP execution (with support from Wood/Worley back offices approx. 6000 ENGINEeers & no CVX site experience)
• Remove field inspections
• Remote Refinery & LNG CCR Operator training & transition (the Unions will love that!)

This is the new norm for those with a job.

All aboard MWs sinking ship!

https://timesofindia.indiatimes.com/education/news/us-may-slap-tariffs-on-it-service-exports-which-indian-tech-jobs-are-at-risk-and-who-could-gain/articleshow/123762260.cms

Is Support and R&D considered outsourcing ?

@e1+1k4876rt2

So we want to shift out of the ERP Biz and eliminate any further support for the Maintenance Biz by 2027. Yes, that's right the Maintenance biz for which Siemens by itself pays +50MM per year - a huge amount of revenue will be lost. Our leadership simply says, it's not what we want to be any more.

As was stated in the reference post above, this surely will open the door for 3rd party companies to come in and take over our maintenance biz.

Well, it has already started - have a look: https://www.stocktitan.net/news/RMNI/kbs-partners-with-rimini-street-to-accelerate-its-ai-twpgtdekm3ca.html

KBS is one of largest broadcasting corporations in Korea and they have refused to switch to S4 Hana. So not only will SAP lose the maintenance revenue from this company, it will lose them as a customer on other platforms such as AI investments.

By the time we get to 2027 we will have lost an amazing number of customers to third party maintenance providers and we will also have lost a legacy of future investments from all of our lost customers. What a brilliant idea this was !!

How well our C level team is guiding the company for future growth :-)

Hearing some finance functions will be outsourced. Anyone have details?