So now since CST’s can’t refer sales to the D2D group the CST’s have started trying to run off the D2D Reps and CST are even putting out flyers and signs to get customers to call them and not the D2D reps. And some techs are going as far as lieing to... — read more
Conflict of interest
Nothing says more of conflict of interest than having sales organizations role to the people one who create all the rules for Sales and two to a person who’s in charge of all the marketing and Pricing and who gets what in each organization in sales ... — read more
Call center fraud
You have call center reps reaching out to assigned protected customers and placing orders via Dcris to bypass governance and process. Even going as far as placing new fiber orders in DCris to bypass process. No person in sales should have access to... — read more
Latest info relevant to this site.
Union techs across the company were given the option for voluntary separation yesterday. If they don't receive enough volunteers they will lay people off. No mention of how many positions they need to "downsize", just the normal if you don't leave... — read more
Tech Talk
Techs need to have a higher reading level and comprehension. Countless customers requesting to upgrade old copper to fiber as also the company directive. But the technician tells the customer they are installing a whole new circuit instead of... — read more
Local my aaa
I saw a comment here about D2D LCC RIS and I don’t understand how to reply. HR doesn’t help. They hide the truth. The real Cheese version is only fear, lies and hate with a big fake smile.Nobody can say the truth about what they do or how they treat... — read more
Carolina #1
Yes!
Next round?
When do you think the next round of layoffs will happen now that their cushy trip is over with.
Declining revenue
Uniti filed a form 425 last week including 2024 financial results for windstream. It was not pretty. Revenue decreased each quarter of 2024. It also decreased compared to the same quarters in 2023. Even with expenses also being cut profits could not... — read more
Management Problems
Sales Managers here are the worst. Literally the worst when it comes to talking to people or rather not talking to people. Letting people stay here that should have been fired or forced out years ago. You got people working here for 9-11 years and... — read more
When will Windstream officially be parted out and sold?
There will be a small fraction of people that still work there by the end of the year. I am curious how many people have not been cut yet.
That’s great news
Field sales is fraud sales. Techs don’t do their job as assigned. They find ways to cancel jobs or make excuses instead of doing the job they are assigned and the customer wants. Plus all the cheese is gone.
Good Times Ahead
Really starting to feel better about things here. Lots to feel good about. Just need to stick together and stay positive.
Kinetic marketing reorganization
It looks like the chief marketing officer in kinetic got the ax and they are moving that group over to enterprise.
Share with stories about Government workers losing jobs
There seems to be a lot of woeful tales of government workers being let go lately. Please post and share details of your layoff from Windstream on these news stories comment sections. Tell them all about Windstream layoffs being kept under the radar... — read more
What Happened To The DSR Leads?
Never got mine
ST Fraud
Mid month check in on you fraudsters out there. Hows the fraud climate?
Addition by subtraction does not equal your underststanding of M&A
If you're still in the Stream, strap in, hold tight, and appreciate the fact that you're weathering the storm of an M&A. Survival is a skill—not a stroke of luck. If you're still grumbling from within, maybe the problem isn’t the current—it’s your... — read more
Sales Leadership/Human Resources/Governance - PLEASE HELP!
The current sales environment for ILEC is broken. No Governance: Savvy, shady sales reps can sell on accounts assigned to others. No consequences or discipline when it occurs. They even assign deals to channel partners who were not even involved... — read more
Jesus. Leadership is tone deaf.
Layoff 1,000 people. Next townhall soundtrack - Don't worry, be happy. What. The. Actual. FSCK?
"New Fraud"
This company is a joke and a half. Leadership is non existent and d-mber than rocks. They provide no real solutions to problems. When asked for the help they provide none. They cant even help you to help customers. Also they look the other way on... — read more
Carolina On My Mind
Noting could be finer than to sell in North Carolina…..Both in consumer and biz field sales, Kinetic’s heartbeat remains in North Carolina!
That ex-girlfriend feeling
I was laid off recently... It's unfortunate how they reward awful people but eliminate some of the best. For what reason? Just to hire a college student for $20K more and not get the same results. It's incredible how much of an ex-girlfriend... — read more
On positions...
Definitely lots of overkill positions. No need for I II III levels. Obvious positions that can be cut are operation managers, frame technicians, engineering has too many parts, any sales teams, tech overload, network groups could be simplified, too... — read more
Riffed but not broken - know your value!!!
i was part of the large riff carried out in january 2025. with 18 yrs of experience and always a top performer. the merger has dictated the layoffs, eliminating enterprise svcs, and the enterprise division will be sold to another company. uniti does... — read more
Windstream Positions and Probability of Layoffs
Do you think that any of these positions may be in jeopardy? If yes or now, why do you think so? I hope everyone is safe... Here is the list... [1] Analyst I - Access [2] Analyst I - Engineering [3] Analyst I - Finance [4] Analyst II -... — read more
Field Sales vs Inside Sales - Changes
To Whomever Wrote This: On the business side of WS. Kinetic Field Sales reps brag of making $200-$250K. Their sales are same size as Kinetic inside sales teams who earn 1/3 at the very most. Why? Why is the same customer worth more $$$ coming from... — read more
Manager NDA's
How far down the chain are/were the NDA's? Our team thinks our manager signed a NDA. He isnt totally clear on everything but is also a gossiper. So it sounds like its eating him up to say something but he leaves subtle hints he never ever usually... — read more
Legal Recourse? Windstream severance contingent on Waiver and Release Agreement
Checking to see if there is any legal option before signing the waiver and release agreement that is contingent to receiving the separation payments.
Someone mentioned Kings, Queens, & Bishops?
I don't know about the Kings and Queens, but I can tell you that other one is as corrupt as they come. They remind me of sleepy Joe and Hunter. Ole Danny boy is full of BS and effed up as a soup sandwich, but Big Daddy BB keeps him safe. I can't... — read more
Fraud!
This company yells "Fraud" but commits the most amount of fraud across all levels and orgs.
Next RIF?
Any insights if there is another round of layoffs coming? Im hearing they are "randomly" digging in to every little thing looking for people to make a honest mistake to terminate.
Here's the thing
It's almost to the point of an unsustainable network. You need the people that know it to keep it up and running, and many of the best were let go. Outages will take longer to restore, and installations will take longer to implement. Overseas support... — read more
Tone Deaf
President of Windstream Enterprise Michael Flannery had an article published in Forbes on January 23. "How to turn uncertainty into a positive force inside your organization". Can you possibly be any more tone deaf and uncaring than have an article... — read more
I Want Them DSR Leads!
I might come back
Sales
How is it looking for the sales, formerly retail, door to door etc. how bad will they get hit?
HR is just getting warmed up!
This “latest” round is just the tip of the iceberg. The telecom Titanic will hit soon. People of higher ranks are being told to lie to their employees with the protection of an NDA. The life preservers are dwindling away. They are stripping teams one... — read more
Trump to Launch DEI use probes into Private Businesses
Excellent News - I felt I was let go not only because of age (60s) and that I also was not a member of an ERG or any protected groups - and plan to reach out to the new admin to provide details. Anyone else feel the same?
Commission Changes (Field Sales)
On January 17th the VP of Sales let field sales know their commission plans are changing. Not only will the mid to high performers be taking a substantial pay cut going forward, they let us know this will be retroactive to January 1st and from what... — read more