I think a good severance could mean a world of difference to those who were affected, so I truly hope the packages are decent and have not been reduced in the past two years as a result of the pandemic. Does anybody know exactly what was offered? How... — read more 

It is interesting how they constantly emphasize that these are small layoffs. Perhaps for USAA these are small layoffs, but for me almost 100 people losing their jobs is a lot. I just hope that all of them will manage to find something better soon... — read more 

“Despite turning marketing back on and our plans to un-pause our mortgage products here in April, these headwinds are expected for the foreseeable future and the size of our current workforce is larger than what is needed for the work ahead,”... — read more 

https://www.fincen.gov/news/news-releases/fincen-announces-140-million-civil-money-penalty-against-usaa-federal-savings

USAA told me they're giving me 60 days to find a new job and that if I don't find a job at USAA they'll pay out my severance. What if get a job at another company before the 60 days? Do I still get USAA severance payout?

https://illinoispirg.org/news/ilp/state-senators-consumer-advocates-illinois-department-insurance-should-investigate-car

I'm debating leaving or staying a little longer. It is not an easy decision. Still, there are fewer and fewer reasons for me to stay here, and more and more to leave.

For those of you who are in hybrid mode, how many days are you asked to be in the office per week? Future employee asking here

I recently received a pending offer from USAA. The offer mentions a Holiday Bonus which is the equivalency of two weeks Base Pay if awarded by the USAA Chief Executive Officer. How regular has the company been paying out the holiday bonus in the... — read more 

Does USAA offer severance with layoff? And what is it based on? Role/years?

How did we come up with our new CIO, I would have preferred the interim CIO. It seems like it's a wrong choice. Too early to tell, but I can feel it. She seems like she would accelerate attrition.

I recently received an offer from USAA. Are employees eligible for USAA membership or receive any discounts on USAA insurance?

Another reorg? To accomplish what, exactly? Please don’t call this an Op Model change. Moving weak and toxic execs around instead of moving them out is avoidance HR. Massive budget cuts coming and I’m being told I can’t backfill open positions of... — read more 

There's talk about more layoffs at the start of next year and for the first time I'm not stressing over it or worrying 24/7 if my name will be on the list. It's not that I hate working here, but USAA has changed enough that I'm no longer as satisfied... — read more 

No new rumors on layoffs?

I started at USAA not too long ago. I like the team I work with and everyone is nice. The problem is the compliance work will over rule any passionate work you were hired to do. Basically this has led to distrust. What you interviewed for is not... — read more 

I tried posting this a minute ago but don’t know what happened. I keep seeing rumors that Bank of America is in the process of acquiring USAA federal savings bank. I am not sure how true those rumors are but I wanted to throw that out there to see if... — read more 

I commented something along these lines on another post. I keep seeing rumors that USAA federal savings bank is to be acquired by Bank of America. I am not sure how true that is so take that with a grain of salt. Although at this point it would not... — read more 

I recently accepted an offer as a product owner. I was able to negotiate a large raise over what I currently make. I am typically doing 50+ hours a week. I was under the impression usaa was a good place to work. Am I making a mistake coming here(not... — read more 

Those of us in the know have very intimate knowledge of the new CRO and Banking President. They're executioners, here to play the villains and layoff huge swathes of the entire banking unit. We know that USAA likes to hire contractors as needed... — read more 

It's unbelievable to me that an organization serving the military would hire this guy. I worked at Citi when he was there, most of his direct reports left because he's a slave driver who spends all his time managing up, he was never around. He sets... — read more 

curious on how people are feeling and any changes with the new chief operational risk officer on board?

All, I really want to work for USAA in the Risk/Compliance area and I have applied to several roles that I am well qualified for. I have great industry experience and track record. I keep getting the email responses that there were more qualified... — read more 

Someone has already mentioned it nicely here, the USAA has missed the opportunity to adapt to changes for years. I absolutely agree. The technology we use is completely outdated. Worst of all, those who should do something about it don’t seem to see... — read more 

6 months with USAA in AML detections and it’s been this exact pattern. Nearly impossible goals to meet in terms of production, merciless quality assurance measures that don’t make any sense and change twice a week (literally) the removal of features... — read more 

Seriously, see a TON of positions posted all the time in risk, generally @ director level. what's the deal? Is it turnover; new positions?

How many will be laid off to pay this off? USAA Federal Savings Bank must pay the U.S. government an $85 million fine after regulators found failures in the company's compliance risk management and information technology risk... — read more 

Changes in compensation are incoming, and the rumor mill is churning. Not sure what the changes are, as nothing positive or negative has been released, but after being fined again any change cannot be good. Probably here of lay offs this week... — read more 

Tried applying with exact experience and qualifications but received an email that the position was closed. Then the next day the position opens again.

There has been recent rumblings that lay offs could happen in the near future at USAA. Not for certain which areas will be impacted, but the noise is too loud to ignore.

I retired from USAA in 2019

A lot of execs are getting the axe - sign of things to come?

I received a letter from USAA that disturbed me as a client. It states that now the bank will hold my money for up to five (5) days before they “let” me have it! Really. 🤔 I think that you forgot that you earn capital off my money and off each... — read more 

USAA is now part of Charles Schwab & Co. folks. USAA is not laying off anyone. Schwab will be doing the layoffs. We need to onboard you folks, issue SSO capability, Schwab issues laptops (choose PC or Mac), and once the conversion if complete. Adios... — read more 

Fellow USAA employees, In the upcoming months the financial industry will be hit immensely. We are currently feeling the sore to this right now. Not only the financial industry will hurt, also petroleum, hospitality, etc.. Unfortunately... — read more 

Another opinion, layoffs to follow though: Charles Schwab will acquire USAA’s brokerage and wealth management business for a value of $1.8B. The deal will add 1M+ new customer accounts with $90B of assets split across self-directed... — read more 

Sh-- company filled with an army of Indians. Welcome to segregation USA 2019

In November USAA is cutting about 110 positions in San Antonio in the Real Estate Lending and Real Estate Rewards Network field, and also lay off an additional 155 employees in the same divisions (this is affecting both Tampa and Phoenix)...