Is the Care Manager (nurse) position a relatively safe one? Stable (if you meet the metrics/quality)?

Absolute worst company to work for. Management is a complete joke! you are accessd by your body language and facial expressions! No chance to move up unless you are a complete kiss a-s! Always looking to downsize! Salary is poverty level,. You cant... — read more 

Personal lines. No idea how many affected.

What’s the deal with Nationwide Pet? They seem to be hiring ( and remote at that) but it also seems like NW is laying off?

I think the plan in some departments is just to micromanage us until we quit in frustration.

A friend told me they've been at Nationwide HQ in Columbus 22 years and their whole team was given notice yesterday they are being laid off. Now they are scurrying to find affordable healthcare. They are in their early 60s and still need to work... — read more 

I was just given my 60 notification with 30 to 50 others, Direct p&c sales rotten very rotten the business is there

Heard that either the Commercial Processing or Commercial Service Center teams (possibly both) are going to be entirely outsourced by early 2025, and that some of Commercial Underwriting is being outsourced now too. Anyone have more info on this?

Was a 20+yr Nationwider, left last year and best thing I ever did. Almost all of these comments are spot on. They way things are going with that company, I really doubt they will have a presence in Des Moines much longer. Already got rid of 1200... — read more 

Has anyone heard if call center staffs are going away? Mainly claims call centers? The Dublin Ohio building hasn’t been in service for a while and I keep hearing call center staffs are next on the block. Can anyone confirm?

Kirt Walker and the OCEO is outsourcing everybody. By 2030 Nationwide Insurance will only consist of AVPs and up plus some vendor relations specialists. Everything else will be outsourced. It's genius, really, but also disingenuous when they break... — read more 

Heard from a friend in Commercial Underwriting that they got their 60 day notices today...

Nationwide is a joke! They do NOT care about their employees. All the executives want to do is line their pockets. People get promoted to positions because they are “Yes Man’s” and provide absolutely no value to the position that they are in. Once in... — read more 

Thurs, there was a meeting which we where told NW is going to use a "Bulid Operate Transfer" operation with several applications thru a outsourced company. They told us analysis was done on 500+ applications the company uses and determined if each... — read more 

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I We heard all call center jobs going to global source personal lines and commercial claims call center processing acm pl cl services etc . So sad these people are the first line employees that have raised their jd power scores . Big executives bring... — read more 

Do we expect any big number rounds before Jan?

Just wanted to say I contracted at Nationwide 10+ years ago. I found the employees to be intellectually and morally lazy. Committed to practices that were outdated 10 years when I was there. Punished others for recommending improvements. Executive... — read more 

but this much outsourcing will ki-l NW. Greed is blinding, is all I’ll say.

Nw outsourcing over a thousand jobs to global company EXL

Jobs going overseas due to co-sourcing announced today 7/23/2024

Yep, its happening. Nationwide is laying off their personal lines claims services, which are US employees and outsourcing via Cosource. We have already received calls from people saying that they are getting people they can't understand. They are... — read more 

Something is being announced tomorrow. Pretty hush hush.

Any word of Call Center layoff? I keep hearing the senior leader for P/C is leaving and planning to restructure call centers.

Reaching out on this page to get a pulse check if anyone heard anything about layoff for call center at Nationwide Claims Call Center?

Read an article yesterday that NW is planning a big layoff starting next month impacting Pet, P&C, and Innovation. The company use to be a great place to work and often saw people there 20+ years. Now feel like a target.

Corp dev team layoffs announced. About 50 additional people impacted across pet, innovation and digital. I was spared in this round, don’t know for how long.

Around 13 people in Training department for Commercial Lines let go a couple weeks ago. Has anyone heard of they were givin 60 day notice or of any severance packages. More cuts are coming I am sure.

These are happening. Typically 60 day notice given. Layoffs don't seem to make sense - experienced employees often with high performance ratings being let go. Seems those who were with Allied are protected regardless of their abilities.

NW Pet has been bleeding $$ funds. A lot of people were let go in Pet. They oust the chief pet officer! Heidi didn't decide to retire! Many in sales, customer service, IT, training & recruiting let go!

Anyone hear any more info on possible Nationwide Layoffs? They are most likely finished looking at "Co-Sourcing", aka. off Shore hiring and then slashing the workforce. The company lost millions last year. Cuts are coming, you can feel it.

Why don’t we Unionize or something? The ongoing trends of layoffs are unacceptable. Great employees should not be treated this way. Now it feels like they are just dragging it out to drain us of everything they can until their new co sourcing... — read more 

Is anyone getting weird vibes that PL adjuster layoffs are coming? They said this round would not affect us but I’m getting a creeping feeling that some people will be getting a 60 day notice in a few weeks.

Just let us know who is affected so we can move on! This wait is unbearable.

Whoever said there would be layoffs in P and C in two months, you were just about right. Email from Berven this morning said outsourcing is coming (he calls it co-sourcing!!) and 60 days more and we’ll know what/where/who. Move over Geico and... — read more 

Nationwide boasts its rankings as a top 5 place to work. Don't believe it. Continual layoffs and the company seems to be poor in their financial results. Only response to poor financial results is to layoff claims people and hire more VPs.

A littler nervous seeing all this change. Seems like cuts are imminent. But who knows. Does anyone here with more experience at the company have any idea of what to expect?

Monoline auto policies being non-renewed. Agents need to contact NW prior to quoting NB, re-underwriting the entire book in many states, Small CL shuffle too including non -renewals in some states. I'm not waiting for termination. I'm starting to... — read more 

I would never recommend working here because you will get thrown under the bus by managers. Good luck with the new schedule changes. Either work the schedule or you’re fired.

IA here. We lost our NW CL marketing rep weeks ago, no replacement, underwriting is not responding with NB inquiries. NW PL is a mess with all of the rate increases and personnel changes. They've pretty much closed down for new PL. What's happening... — read more