This place post RIF has become a toxic nightmare. Where does upper management get off threatening employees with being fired on the daily and refer to us as mentally handicapped and cant get the job done. Upper management needs to realize sitting... — read more 

Verizon won a ruling yesterday that allowed them stop unlocking phones after 60 days. If. an update was pushed to lock all phones that had been unlocked prior to the ruling, could that have caused the supposed authentication issues that are rumored... — read more 

Dan, we pay for the phone to always work. It’s a cell phone company. You had one job. People likely passed away today without taking to their loved ones for the last time because you failed as a leader. There is a human consequence to inept... — read more 

at least I hope so. This is a complete and utter s*its-how. What is going on?

I wonder how many delighted customers have forever cut us out of their lives today? Real hard to regain trust once the cord is cut. When will this downward spiral end? Will it take even more layoffs, off-shoring, and brain-drain to right this...

our customers, maybe not so much.

They said - things are going to break - thats okay - dump 15k employees. Perfect example of how to destroyed a great company. I remember back in 2001 - how Verizon was such a great name

I will not use any identification or identifying names. If you want real info bargaining ask. If known, it will be answered: no grasping. Surpluses etc are unknown. Across the board requires an agreement and none exist. Chances of a surplus?... — read more 

VZ is under immense pressure at the moment but Danny boy needs a cuppa coffee so he can make the next move, please go more leaner towards the leadership this time

Yo, his palms are sweaty, thumbs weak, signal's heavy There's "SOS" on his iPhone already, mom's spaghetti He's nervous, but on the surface he looks calm and ready To drop bars, but the bars won't drop, network's dead-y CEO Dan Schulman, new boss in... — read more 

Guys I need everyone to hop on for an emergency meeting. My boss needs a 200 page deck tonight to meet with their boss at 8am tomorrow morning to discuss today’s key pivotal critical learnings from the massive network outage. Please use corporate... — read more 

I did not think this is what Dan had in mind when he said we were going to be Customer Centric. https://www.nbcnews.com/nightly-news/video/meltdown-for-verizon-wireless-network-255989829924

Where are all the wireless people who tell us how much better they are than landline today? Working to fix this outage I hope

Plenty of tenured engineers on this site. What’s largest outage of this magnitude, you recall? I’m at around 6.5 hours.

Here’s a likely scenario for what caused this outage: 1- Most managers have no expertise or practical experience in the department they’re managing and therefore cannot accurately assess the competency of their direct reports 2- They have experienced... — read more 

As a longtime Verizon engineering employee, today's outage is no surprise to me. In 2024, the company eliminated over 4,800 jobs in a voluntary severance program, followed by another 13,000 jobs involuntarily in 2025. Many of the people who left were... — read more 

https://abcnews.go.com/Business/verizon-outage-affecting-175000-customers/story?id=129212330 Verizon outage affecting thousands of customers -- Verizon issued an apology "for the inconvenience.” January 14, 2026, 4:16 PM 🤣🤣🤣 Verizon outage... — read more 

Well it was good for a while going from 1st to 3rd under Hans to ??? Under Danny Boy. Oh Danny Boy the customers, the customers are leaving... — read more 

Delighting customers means providing them the service they pay for! Cutting costs is not delighting anyone. Its so embarrassing to try to answer friends and family when they ask what is going on with Verizon. We need our network people!

Krispy Kreme has free 'SOS' doughnuts Leave it to Krispy Kreme to sweeten a situation. The doughnut chain is giving away free Original Glazed doughnuts from 5-7 p.m. Wednesday night to those who had to deal with "the frustrating 'service outage'... — read more 

Rumors are circulating about potential union buyouts being offered in January or February. Has there been any official communication regarding possible buyouts for union members? Many union technicians are ready to retire or pursue other... — read more 

I have a feeling that everything will fall apart one fine day in the near future, seemingly without warning. You can't be averse to quality, race to be the cheapest, cut everything and do pretty much nothing else on your way to success, and still... — read more 

Firing "higher cost" employees, replacing with cheaper, less experienced people that will be kept around for only a few years. Higher mid level "yes men" managers who just wanna make VP/SVP/ESVP.... coming up with schemes to turn a higher profit (on... — read more 

I ported all our lines to Xfinity mobile because it’s cheaper. They use Verizon’s RAN (cell sites and backhaul) but they have their own core. We weren’t impacted by the outage. Verizon implements a network freeze around the holidays. My educated... — read more 

First impression, layoffs. Second impression, major outage. FAFO is all I'm going to say.

https://www.verizon.com/about/news/kevin-hart-calls-bs

How is that workin' for ya, Dan? Wait 'til the sh1tty designs start hitting the field next year creating interference issues that non of the H1B contractors will be able to figure out the cause.

External vendor (they went el cheapo, didn't vet properly, didn't communicate risks, etc..). Software bug not under their control (they didn't perform a proper FOA). Hardware failure (what, you mean AI didn't predict it, and could not... — read more 

Leaders went around in all-hands saying “things will break” … ok, so the network down is ok? Of course no head will roll in leadership - but way to start off the year with net adds growth is in our performance agreements.

https://nypost.com/2026/01/14/business/verizon-customers-nationwide-left-unable-to-text-and-call-after-massive-network-outage/

Read the title 🤣

Tried contacting customer service via chat. Receiving "cannot process your request" is the response I get to every question I asked, including "I want to increase my plan". Setting the foundation!