#morale

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C Anthony Town Hall

I personally felt he demonstrated why our company is ranked # 567 out of 600 Companies for Employee Culture.
He said nothing new but did double down that in spite of reading the survey comments, nothing is going to change.
Let me repeat that… Nothing is going to change.
He symbolizes what is wrong with our once great company.
Bravado yet doesn’t know what he doesn’t know.


Inspiring Sign

Anyone notice in 1400 the sign saying "Inspiring the next generation of scientists, engineers and problem solvers" and think like everything else our leaders are tone deaf? Do they mean inspiring the next generation of Indian Engineers?


Vpn down

Is Truist being hacked? Any idea why vpn is down across the company? I know we’ve had a lot of turnover in our tech areas. Did we layoff the wrong people?


USA Webcast

I thought the usa webcast was pretty useless, except for the revelation that TA was a cr*p purchase. Love the chest thumping by the refinery ladies, empty words and rhetoric. Strange they travel so much to accomplish what exactly?


Has anyone else on the PBM side been feeling the impact of the voluntary retirements and overall turnover lately?

In underwriting, the burnout is very real. Pay even came up in the recent town hall, which says a lot. Every time someone leaves, their work just gets redistributed to the rest of us: same pay, more responsibility. Meanwhile, competitors are paying more and we’re cutting benefits, so people are openly talking about leaving.

We’re also losing clients and not hitting our goals, and it’s hard not to connect that to the fact that so many experienced people have left. Their knowledge and expertise can’t just be replaced overnight, but instead we’re backfilling with new college grads who don’t yet know how things work. That gap is putting even more pressure on the people still here. Now we are expected to do our work, cover the work of those who have left, and train the new hires.

Curious if others across the PBM side are seeing the same. Do you think leadership really understands how widespread this is?


AI overview of the Oracle Doormat Principle

PSA for oracle emps needing motivation prior to bootstrapping their way out
‐--------------
The "Oracle Doormat Principle" is a term used by former employees of Oracle Corporation to describe a psychological state where individuals, despite experiencing mistreatment, low self-esteem, or a toxic work environment, remain loyal to the company. This phenomenon is likened to "Stockholm Syndrome," where employees become emotionally attached to an organization that has abused them, often due to prolonged exposure and the internalization of the company's culture as a "family".
The principle suggests that the longer one stays at Oracle, the harder it becomes to consider leaving, regardless of the negative conditions, because of the deep-seated emotional investment and fear of change.

Critics argue that this behavior stems from low self-worth and a paralysis to act in one's own best interest, leading employees to accept pay cuts, benefit reductions, lies, and abusive management without protest, often responding with passive acceptance like "Thank you sir, may I have another!".
This behavior is seen as detrimental to personal career growth and well-being, with some advising that if a work environment is bad, it never gets better and one should leave as soon as possible.


Because You Deserve To Know…..

Hi, everyone.

I will preface this post with a disclaimer:
I have been struggling while working on this post off and on all day because I believe the people who came here looking for answers should get them. I have to be cautious of what I say and how I say it to not tip off my role within the company. If this seems overly vague, I apologize, but please understand that I need to try to protect my own well-being (or what’s left of it, anyway).

Some of you may already know that there has been a clash in ideology for some time between the Board of Directors and the C-Suite Leadership team. The tumultuous acquisition of the CareAllies (HealthSpring) business has only intensified the situation. Maurice has been the mediator between the two for some time, or has at least attempted to be. He has proven unsuccessful in this effort, however.

The board independently sought out an external consultative analysis of roles and organizational structure within HCSC post-acquisition close back in March. The suggested outcome of that activity is what all of us are experiencing today and/or throughout the rest of this week.

It’s being communicated that the decisions of who has been released is based on “span of control”. In reality, it seems purely financial, but incredibly random. Some divisions were asked to eliminate 5% of their total headcount, others were given specific targeted individuals who were high in their respective pay scales (which also coincided with longer tenures in most instances).

This began today (Wednesday) with various roles across various Strategic teams, Finance, Customer Experience, Digital, IT, EPMO, various Product teams, Pharmacy, and some Customer Service Operations verticals. This impacted both HCSC and Cigna conveyed employees, but the logic behind the selections on both sides is confusing, at best. Many leaders were not clued in on these decisions until after the process was well underway.

This RIF will continue into the lower levels of both exempt and non-exempt staff throughout the rest of this week, although I cannot disclose what areas are next to be impacted. I hope you can understand.

The Org Chart will be down for some time, and you can expect to see some significant shake up at the Executive Leadership level.

If you haven’t been able to tell already, the company’s morale is about to be the lowest it’s ever been. Tensions will be high in the coming weeks and months and it’s very likely that this may not be the only round of releases before end of year.

There’s also some discussion taking place right now of a full 5 day RTO to provide expected additional attrition as a means of budgetary relief, but it was settled that this round of RIF was to happen regardless. VSPs for eligible employees is considered a potential contingency plan at this point if attrition goals are not met effectively.

Stay strong and if I can come back with more insight, I will do so.


Good luck messaging this one Maurice

Look at the counts of views on today's posts here. Over 13,000 alone in one of them. A large percentage of the employees come here for info now, where the company can't control it. Boycott his next town hall to show him how little you care about his BS speeches. He doesn't care about you. The company doesn't care about you. If they want a disengaged workforce, give them a disengaged workforce.


@OP+1k5qdjnm5, thank you for sharing. Did you address your concerns with your leadership team?

”T-Mobile is Now Sprint again”
”Based on employee reports, a shift in T-Mobile's company culture has occurred following a series of layoffs, particularly after its merger with Sprint. Employees report that the "Un-carrier" culture, once defined by a customer-first focus and strong employee support under former CEO John Legere, has been replaced by a more aggressive, profit-driven environment.”
”Key changes in T-Mobile's culture cited by employees include:”
”Reduced morale and increased stress: Following the 2023 layoff of 5,000 employees and additional cuts in 2025, remaining staff were forced to take on the workload of those who were let go. This led to a more stressful work environment and eroded employee trust in management.”
”Diminished leadership: Employees accuse current leadership, particularly CEO Mike Sievert, of lacking empathy and prioritizing profits over employee well-being. This is seen as a significant departure from the more transparent and boisterous leadership style of Legere.”
”Heightened sales pressure: The company culture is described as being more sales-driven, with more aggressive targets and a push for add-ons that employees found unethical. Some employees felt pressured to lie to customers to meet these goals.”
”The Sprint merger: Many employees point to the 2020 merger with Sprint as a turning point, after which compensation and management attitudes changed for the worse.”
”Outsourcing and automation: The use of AI for customer support and an increase in jobs being outsourced internationally are seen as a cost-cutting measures that threaten jobs.”
”Elimination of DEI programs: T-Mobile ended its diversity, equity, and inclusion (DEI) programs in July 2025, reportedly to secure federal approval for acquisitions. This move drew criticism and is viewed by some as further evidence of a culture shift.”
”They will never Lead with Greed!”
”#Culture #CultureShift #Report #Morale #Stress
”2 days ago by Anonymous | 9031 views | 15 reactions (+11/-4) | 29 replies (last 1 hour ago)”
”Post ID: @OP+1k5qdjnm5
https://www.thelayoff.com/t/1k5qdjnm5#OP
https://www.thelayoff.com/post/@OP+1k5qdjnm5
data-timestamp="1758501361"
data-datetime="2025-09-22T00:36:01Z"

Jason Hand gone

So I had called it earlier in the year, first Junior was going to leave, then Hand, by the end of the year. I said it. The year hasnt ended yet, we shall see whos next, maybe Soler. If the company is in such great "comeback story" why are folks jumping ship? This inverted pyramid is baloney. Store teams are pi---d, running skeleton crews, and executives dont want to see the reality, or they see it, but dont care. Its a sinking ship.


The OpenText Storyteller Quest by Sandy

Is this even legal? It’s a mandatory “training” where all marketing personnel are required to video record themselves and narrate a story based on a script. In my opinion, this is a North Korean-style approach to engaging employees and creating a false perception of the company’s success, all while everyone is overworked, poorly managed, and laid off every six months!


Manager making treats to work harder!!

It's total nonsense. My manager reviewed my workload yesterday, and I've received 40 percent more work since we lost five members of our team. But he indicated I need to close my SR faster since we are under more secruinite and my metric doesn't match his standard. Wtf

I don’t see the point in working harder to improve our team metrics just so my manager can look better to his director.

I’m not putting in extra effort; where’s my pay raise? What’s the point when this company is laying off people? I’m just here to collect a paycheck until I find a new job.

My friends were let go despite being high performers, and I have no desire to go above and beyond for this organization. It really feels like a terrible company. Is the moral low in other team?

I told my manager I can only do what I can and there is nothing else for me to improve. He was not happy but who caresssss…


Ego deaths

As an early career professional, this layoff showed me something new. Where I normally get treated like dirt by my seniors and most M’s, I’m noticing alot of ego deaths. M’s who thought they were on top or top ICs, tenured employees - they are all coming down off of their high horses because of fear that they are next.

What has this taught me? No matter how high I climb in my career, I will ALWAYS treat people with respect. Care. Appreciation for what they do. I will not act my title or my degree, but like a decent human being.

I wish this same reality check on those who need to internalize it.


My heart goes out to everyone impacted

But for the rest of us - run. Start putting yourself first, because no company ever will. If you’re not already looking at other options, you’re late. Don’t kid yourself that loyalty, long hours, or dedication mean anything. They don’t. Your skills are yours alone. Treat them like currency and use them for your future, not for a company that’ll cut you without blinking.


This is getting to be too much

I’ve already come to terms with probably losing my job, and honestly, I couldn’t care less about this sh---y company anymore. What’s worse is I don’t even have the energy to stress about finding the next job. I’m just exhausted, like I assume most of us are. I don’t even know how to properly process this. Layoffs aren’t new to me, I’ve been through them at other companies, but this time it feels different. Thanks to the constant uncertainty, lack of opportunities, and daily tension, it feels like a deep, lingering malaise.


Looking through these threads, it is clear the culture here su-ks

Wow - I came back here to see if there was any real "news" I should be aware of, since there is no transparency at all from management, and I must say, I don't know who is luckier, the people who lost their jobs or those still here. At lease the departed are free from this cesspool of infighting and toxicity. Speechless. No wonder this company is going down the tubes.


RTO = No Collaboration, Just Misery

When we worked from home, people cared more. We gave work extra attention, checked in after hours, and delivered our best because we had the energy to. With 5-day RTO, that’s gone. Now it’s just “do your 8, get out, forget about work.” The commute wears everyone down, the scramble for unassigned seats is ridiculous, and by the time you settle in, you’re already drained.

This idea that RTO “fosters collaboration” is a complete fantasy. There hasn’t been a single in-person meeting. None. Everyone is still on Teams calls with headphones in, just now doing it in a noisy, call-center style cube farm. The only collaboration happening in the office is people bonding over how much they hate leadership and this pointless RTO policy.

It’s not one-size-fits-all. Forcing everyone into the same miserable setup doesn’t make the company stronger, it just burns people out and lowers the quality of work. Productivity, morale, and loyalty are all tanking. But sure, let’s keep pretending warm chairs equal results.


RTO

So, either our leadership is in denial or they are completely inept.

I was told by one of the good managers (there are not many, so I am going to leave it there not to out them) that there are a ton of resignations and retirements because of the hard line return to office requirements.

Even people who meet the requirements for an exemption are not being granted.

I am so baffled as to how they didn't see this coming.

How?

They are pushing the date out hoping to convince those leaving to stay.

Spoiler alert, they won't stay

Boeing is doomed unless we can get people in leadership that actually understand human behavior vs understanding that they make the decisions.