In the never-ending pursuit of saving money, the IT department has lost two more critical employees in favor of steering more work to the offshore folks. Best of luck communicating with FSC and getting any help at all now. The IT group was already operating on a skeleton crew. Not sure what Follett leadership is doing but they've managed to confuse everyone on the company's future.
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Please tell me one of them wasn't Bob.
What about Bob?
We would get our work orders closed because they would call in the middle of the night and say the store wasn't answering. Outsourcing issues
Future?