Taking the place of open adherence and screwing over the front line employees even more. Goal jumped from 85% to 95% and is based on open phones states, meaning no more bathroom breaks, water breaks, or even ODOCing an acct extra or working EWLs... — read more 

Looks like someone that works from home posted for a higher position that said that they would keep their current work status if selected. Before the interview happened, the employee got informed that the posting was incorrect; they must show up to... — read more 

Very disappointing. A month before it happens we are told. Here we go more mental stress trying to change my life again. I think what makes me the most upset is the only reason for 4-1 is just because they can. Like a narcissistic toxic relationship... — read more 

Every manager in my district has this week off for PTO, yet when I asked my manager for flexibility a month ago for an urgent medical appt this week that needs two hours off, there is no capacity and I’m SOL. It is ridiculous how front line managers... — read more 

I looked up some folks in Bank and it looks like the whole org chart has flipped and flopped around !? Can someone with intel and good grammar please provide a summarization - include the good, bad and what else to expect? Feel free to include... — read more 

All over the news, Citibank's "secret" project to reduce staff. Their layoff page is lighting up too. What is USAA's project called, and does it involve a quota of PIPs. Reddit post says that EAP contractors for USAA are telling people to quit when... — read more 

Guess putting it on Pearl Harbor Day would have been totally unironic. That being said, it means the employee bo----g will start a day early. Don't expect any truth bo--s to be dropped, there weren't part of the budget. Expect to close the year off... — read more 

Year over year they cut our low level staff, and teammates leave with no backfills. Leaving us remaining to take on more work. I'm getting burnt out big time, while our VP is all smiles, giggles and bullsh-ts all day. Another monthly Pulse... — read more 

Layoffs in Bank Marketing today

The story itself has only a handful of paragraphs, but if you want to watch her blow off employee issues, ignore concerns and call subtractions "benefits and enhancements" in a 10 minute "Soup's On" video, then be our guest. She's a part of the... — read more 

Another loss year for Wayne https://www.ffiec.gov/npw/FinancialReport/ReturnFinancialReportPDF?rpt=FRY9C&id=1447376&dt=20230930

BYLAWS ARTICLE 12 SURPLUS DISTRIBUTION TO MEMBERS Section 2. The Surplus in excess of that required by regulatory authorities or for the financial stability of USAA as determined by the board of directors shall be returned to members under rules... — read more 

Q: I believe executive management is transparent with their decision making for the company. A: I really wanted to put 'fawk no' in all caps, but only had selectable options. So I picked 'strongly disagree'. There isn't all that much left on that... — read more 

I heard there have been layoffs in Legal recently (in the last few months). Is this true? Are there rumors of more in CLO? I’m thinking about applying for a position.

Do we know if all is good to go?

What is the reason behind adult beverages(beer and wine) being offered at the Holiday Party?

A few points: I am NOT a USAA employee, and never have been. However, I have been a customer ("member") for over 30 years. One of the companies in which I wan en executive in did significant business with USAA, and my team managed a lot of... — read more 

Found a small flyer in the restroom today about protesting RTO 4 Day Week with a bit.ly link. Not a bad idea, but if you could get something out to the members and get their support, I’d think that would have more impact on executive leadership. USAA... — read more 

Any idea about the upcoming changes under Jennifer D?

In an online meeting today, an exec basically said this: most employees are reporting that they are looking forward to the 4 day RTO, They're asking so many questions on how to collaborate and how they can be prepared to be at their best for 2024. .. — read more 

The link went up today on Connect to register for the holiday party. The schedule for each site is listed. The schedule for San Antonio lists the E7 Band as the performers on the main stage. So once again it will be a local cover band. The days of... — read more 

There is nothing else keeping me here but the assumption that we'll have more layoffs in the next six months and that I might end up with severance. Every other positive thing about working at USAA has either disappeared completely or has... — read more 

What did Wayne say about remote workers and jobs? Does anyone know what he said specifically please

Hello Everyone, I recently noticed that all traces of the severance package details that was previous listed on our internal USAA online portals have been removed. Does anyone know if USAA is still providing Bank and non-Bank severance packages? And... — read more 

That was Peecuck's answer to almost every employee concern in the employee meeting, while knowing full well the managers have no power to do anything about those concerns. Concerned about 4 day RTO? Talk to your manager! What about no front loaded... — read more 

I received my benefit elections for 2024 in the mail today. Has anyone else reviewed the information yet?

So in other words… too bad on PTO this is what some other companies are doing, not sure if I heard right but it is going to be 4% merit across the board? So no matter if you are meh or amazing you get the same and no way to breach it? That is super... — read more 

The “employee” relations team advocate for employees! When leaders on the “employee” relations side start resigning there should be cause for concern… But when the TOP leaders/sorority made the department a glorified call center, versus a place... — read more 

It seems like there are revolving doors these days for employees. If management thinks this is a good thing because they get to pay less for the replacements, they are delusional. Newcomers rarely stick around for longer than a year, which is about... — read more 

This needs to stop We are understaffed. I don't know if this is the case for everybody, but it certainly is for my team and I'm going to assume that this is one of the things most of us have in common. They can't just keep taking away more and more... — read more 

They are looking for senior developers, and this now marks the 5th such email I have received where the recruiters were seeking ex-USAA senior developers. My message to USAA is this: when you sc--w over your own employees and steal from them, when... — read more 

Anyone know if we should expect the holiday bonus this year?

https://fox59.com/news/national-world/geico-to-lay-off-6-of-workforce-nationwide-internal-letter-confirms/ BUFFALO, N.Y. (WIVB) – Geico is cutting its total workforce by 6%, laying off roughly 2,000 of its employees as of Thursday, according to a... — read more 

Second line testing (ecort) lost a number of folks testing insurance. People are worried they'll be more.

Yeppers, this is 100% true. We're looking for pennies to save by having the budget police come for your individual trash cans and have them consolidated into one big happy community trash can. This reeks of crazy desperation: it's like trying to... — read more 

I know, Texas, right to work, arbitration etc but some of the stories I hear coming out of there are just downright egregious.

We just received an email that now education assistance is changing where it will only cover degrees or learning related to your field of work or something related to USAA. This is something I was concerned was coming for a while and I’m sure as... — read more 

As she is currently out of pocket but her entire team is being moved to another area- something feels off has the entire team lifted and shifted???