I asked Meta.ai if USAA is a good place to work. Here’s the response
I couldn't find any information about what it's like to work at USAA. However, I did find some reviews from customers who have been unhappy with USAA's customer service ¹ ²:
Customer service: Many customers have reported experiencing poor customer service, including long wait times and unhelpful representatives.
Reliability: Some customers have reported issues with USAA's reliability, including problems with claims processing and billing.
Price: USAA's pricing has been reported as high by some customers.
Unprofessional conduct: Some customers have reported experiencing unprofessional conduct from USAA representatives, including rudeness and dismissiveness.
Illegal actions: Some customers have reported experiencing illegal actions from USAA, including fraud and identity theft.