#layoffs

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A.I. Results for who to lay off (copy and paste)

As Dan said " you can find the answers on ChatGPT"

Excellent and very relevant question — especially given where telecoms like Verizon, AT&T, and T-Mobile are right now: mature networks, flattening subscriber growth, heavy debt loads, and Wall Street pressure for cost efficiency.

If a telecom giant announces multi-billion-dollar cost cuts and large-scale layoffs (10,000–20,000+), here’s where they’d most logically focus — and where AI and automation will accelerate the process.


💼 1. Middle Management & Support Functions

Most vulnerable: Managers and directors who are not directly tied to revenue, customer experience, or mission-critical operations.

Why:
Telecoms are layer-heavy. AI and analytics tools now provide real-time visibility and decision-making data, reducing the need for multiple layers of review or reporting.

Examples:

Regional or district-level managers whose teams already report into national dashboards.

Internal communications, reporting, and compliance coordinators.

Project managers overseeing slow, cross-department initiatives that AI can track automatically.

AI Impact:
Generative AI tools and workflow platforms can automate meeting notes, project tracking, and executive summaries — eliminating the “information translator” role many mid-managers fill.


🧑‍💻 2. Back-Office & Administrative Roles

Most vulnerable: Shared services like HR operations, finance, procurement, and legal support.

Why:
These departments have large headcounts and repetitive, rules-based work ideal for automation.

Examples:

Payroll and benefits processing

Invoice auditing and vendor management

Contract review (AI can pre-screen NDAs and agreements)

Recruiting coordinators and scheduling

AI Impact:
AI-powered ERP and RPA (robotic process automation) systems like Workday AI, SAP Joule, or UiPath are already cutting thousands of such positions globally.


☎️ 3. Customer Service & Call Center Roles

Most vulnerable: Tier 1 service reps and retention specialists.

Why:
Verizon and AT&T already deploy advanced virtual agents that can handle account inquiries, upgrades, and even billing disputes.

Examples:

Inbound Tier 1 support

Chat-based troubleshooting

Billing dispute resolution

AI Impact:
Generative AI assistants (trained on customer data) now resolve 70–80% of customer issues without human input — a massive cost reduction opportunity. Humans will remain only for escalations and high-value accounts.


⚙️ 4. Network Operations (Low-Level Monitoring & Maintenance)

Most vulnerable: NOC (Network Operations Center) monitoring staff and certain field dispatch roles.

Why:
Predictive AI can identify and resolve outages or congestion before they occur, and field routing is now fully automated.

Examples:

NOC analysts watching dashboards

Scheduling/dispatch coordinators for field techs

Routine diagnostic engineers

AI Impact:
Self-healing networks, AI-based predictive maintenance, and drones for tower inspections reduce human labor significantly.


🧠 5. Marketing & Sales Operations (Non-Quota Roles)

Most vulnerable: Analysts and coordinators who produce internal reports, pricing models, or campaign tracking.

Why:
AI tools like Tableau GPT or Salesforce Einstein now produce insights, summaries, and predictive forecasts instantly.

Examples:

Sales ops analysts building dashboards

Marketing coordinators producing campaign metrics

Data entry or CRM updating roles

AI Impact:
Automation will let quota-carrying salespeople handle more accounts directly, with AI generating proposals, decks, and pipeline forecasts.


💣 Least Likely to Be Cut (Protected Roles)

Customer-facing field techs (fiber installs, enterprise network repair)

Top-tier enterprise sales reps and BDMs (they drive revenue)

AI engineers, cybersecurity, and network architects (strategic growth areas)

Government relations & regulatory (too high-impact politically)


🔍 Summary — If Verizon/AT&T Targets $3–5B in Cost Cuts:

Area % of Cuts Role Examples AI/Automation Relevance

Middle Mgmt 25–30% District & Ops Managers Moderate–High
Back Office 25–35% HR, Finance, Legal Very High
Customer Service 20–30% Tier 1 Reps, Chat Agents Very High
Network Ops 10–15% NOC, Dispatch Moderate
Marketing & Admin 5–10% Analysts, Coordinators High


If you’d like, I can draft a strategic breakdown for how a telecom could communicate such a restructuring internally (e.g., “efficiency initiative” or “AI transformation plan”) — useful if you’re studying or preparing for leadership discussions.

Would you like that next?


In for one he-l of a ride?

Dan Schulman sure put himself out there. Verizon must cut Billions out of the company and streamline the way we do things to fund a complete and total makeover of the company. He states that layoffs will be part of the coming change. He then states that he is only in his 22nd day as CEO and that by his 44th day most of his transformative plans will be unveiled and even executed. If you take him at his word, the next three weeks will peel back the layers of the onion and we are in for one he-l of a ride. Are you as excited to be part of it as Dan says he is?


St louis Future

Yesterday was the CRG Governance & Supervision town hall. The future of the St louis location was discussed. For once a Sr leader was honest with the submitted questions:
1- Was asked if WFA is going to stay in STL. Leader paused & answered the questions very carefully. "STL is no longer a growth area". Said flat out they expect the firm to reduce to 1 building (and obvious reduce headcount). Said "that's been the plan all along since AG Edwards". He doesn't expect the St louis campus to close any time soon but it will it's pretty clear STL is no longer a core focus for the firm and will be reducing its footprint.
2- 4 day in-office work week across the firm? Answered would not be shocked but was not his announcement to make. Would come from 1 level up. (ie: its happening but not disclosing when). Explained some groups are already 4 & 5 days in the office.
3- AI will not take your jobs but ironically started the town hall acknowledging there were significant layoffs the day (Tueday) before and some people listed on the handout were already terminated.
It was refreshing to hear a leader be honest even though it was not the most positive answers. It is very clear from the responses that St Louis is not a priority for WFA anymore. How long it will last is unknown. Needless to say the auditorium in STL had a lot of shocked faces but not unexpected.


LAYOFFS STARTED TODAY!!

Layed off but I must work for next 4 weeks. Was just asked to goto a meeting. TERMS- have to work until 11/27/2025 to receive severance. Out of nowhere. Blind - sided. Anyone else in my situation please comment here. Let’s help each other get through this!! 🤞


Lifer

I was a "lifer" (almost thirty years) who was severed September 2024, and all the wind had left my sails in the turmoil throughout the year or so previous to that. In all my time there, there had never been a worse problem with either leadership (including the Dauman fiasco) or morale (including after the Freston firing).

It was still an emotional blow when it happened, but I had been expecting it and had already mapped out some personal projects I wanted to pursue in order to cleanse my palat.

After just a couple of weeks, I found that I was sleeping better, getting up earlier, laughing more, feeling more spry, and had lots of creative energy that I was excited to put to use.

In short, I felt about ten years younger -- which made me realize that this wreck of a company had been making me feel ten years OLDER.

The financial concerns that I face now now come nowhere near the stresses of being inside the ever-worsening toxic behemoth. My brain is in a far better place now.

This post is not mine, just sharing what "Been There, Glad To Be Done With That " posted earlier today - here is the link Post ID: @cy+1k8s4d0wm


Understaffed teams and more layoffs

With so many layoffs without reason or replacements- none of these roles are actually “useless” they’re needed - the existing employees keep picking up the slack. It feels like the boiling a frog story, we just have gotten too used to doing more and more work for less and less pay. The workers have no say at all while they know the actual work being done and making the CEO money. Making the company more money to keep adding unnecessary C-suite executives with millions of dollars in pay. Why don’t we unionize? We have gotten too used to the lay offs of important workers without a real reason every Christmas. Multiple layoffs this year, we have gotten too used to this. The only “restructuring” needed is cutting the unnecessary executives and their made up roles. CEO has the personality that he’s an actor playing a CEO. These are people’s livelihoods he is playing with while getting richer than ever before.


Being laid off has been a horrible experience

I’ve lost jobs before, but this time it felt particularly offensive and infuriating. I was dedicated, consistently a top performer, and I genuinely liked what I did. I was also lucky to have a great team. For the company to throw away valuable contributors like so many of us, and strip us of the chance to keep doing what we love really highlights how empty and pointless the corporate world has become.

I’m not saying this layoff is the end of the world, but it’s hard not to feel how disappointing, futile, and ugly it all is. In any case, good luck to all of us, both those who were let go and those who remain. Here’s hoping things start making a bit more sense again someday.


Puma layoffs grow to 1,400 amid broad-based Q3 declines

Puma plans to eliminate about 900 more corporate jobs globally by the end of next year, the athletic brand announced Thursday. The company, which has about 7,000 corporate employees and previously cut 500 roles this year, said cost savings from the layoffs will be released later.

https://www.retaildive.com/news/puma-layoffs-q3-sales-declines/804240/


CBS Future

CBS did incur layoffs very few in sports many in news and some in CBS E even union jobs
for what's it's worth - and HR here can absolutely correct - management could be gaslighting us to calm down

were told no more planned layoffs this year no round two planned RTO will take effect for both phases Remote only jobs will end
that early 2026 is streaming related

and that yes news is a wild card with new sheriff - i'm not in news
--just conveying what was told me


SC take CM out to the shed

So let me get this straight. When the analysts are citing CM and his sale of stock as a reason for downgrading and selling stock, and lowering the outlook, under already existing pressure about future revenue, you have to wonder. All the layoffs (savings) that have come under CM are moot when it comes to a downgrade because of what CM did. I think SC needs to take CM out to the shed because his layoffs took good people out of Oracle, and maybe his layoff plans saved millions, and his boneheaded sale just cost ORCL billions. Way to go.


FedEx confirms layoffs

After careful consideration, we made the difficult decision to eliminate a small number of positions as we realign functions and enhance operational effectiveness as part of our ongoing transformation. We are working directly with affected individuals to ensure they have support during this transition.

https://www.actionnews5.com/2025/10/30/fedex-confirms-small-number-layoffs/


It'll happen when it happens

Every day there's somebody saying it's happening tomorrow. Until we have official word, stop worrying and get to looking for something else. Whether you're laid off or not this round, there's always going to be the next one. The only useful thing to do right now is be proactive in your job search. That's it.