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AI Performance Goals

Manager added 7 performance goals to MyGPS without my consent yesterday.

5 are AI related. Stuff like "develop your AI Persona", "demonstrate AI to the organization", and "Deploy AI to Production."

None of this stuff is related to any of our day to day work at all. We use AI as an assistant, it helps sometimes and we are mandated to. Thats it. There is no AI in production anywhere, and customers dont want it.

WTF are we doing here? Its year 4 of this song and dance. Shouldnt there be returns on investment and real products to point to at this point?


eBay to Cease Social Media Seller Support by 2026

eBay will cease social media support for sellers on March 11, 2026. The company is shifting towards AI-powered self-service options. This follows recent layoffs and moving support positions overseas. Sellers often found social media representatives more helpful. eBay aims to cut costs by expanding AI customer service solutions.

https://www.valueaddedresource.net/ebay-drops-social-support-us/


Anthropic and Palantir

With Anthropic being labeled a supply chain risk by the US government and government contractors like Palantir having to cut ties with Anthropic or lose business with US agencies, how does this affect our AI systems? Does AIG stand behind Anthropic's decision or do they support the US government's decision?


Again, it's not AI

AI isn't taking people's jobs. Here's what's really happening

Oracle's layoffs show that the people losing jobs aren't losing them because AI can do their work. They're losing them to money spent on chips and data centers

https://qz.com/ai-layoffs-white-collar-jobs-oracle-capex


Rio Grande Valley Leaders Upbeat Despite Maquiladora Layoffs

First Brands announced 600 job cuts at its Brownsville auto parts plant. These layoffs are part of a larger reduction of nearly 2,000 workers across its facilities. The company is experiencing an ongoing financial crisis. Despite these losses, Rio Grande Valley leaders express economic optimism. They highlight growth in AI, new technology, and port expansion.

Brownsville, Texas

https://www.kxan.com/border-report/rio-grande-valley-leaders-upbeat-about-economy-despite-maquiladora-layoffs/


CEOs Cut Jobs Amid Economic Uncertainty and AI Focus

CEOs are increasingly implementing job cuts. Economic uncertainty and cost reduction are primary drivers. January saw the highest number of corporate layoffs since 2009. Wall Street often rewards companies that announce staff reductions. Some leaders also cite AI-driven efficiencies for workforce changes.

https://www.businessinsider.com/ceos-make-job-cuts-worries-about-economy-and-ai-impacts-2026-3


Oracle Scales Back AI Plans With Layoffs, Texas Data Center Cancellation

Oracle plans to cut up to 18% of its workforce. This move aims to reduce costs and fund AI infrastructure. The company canceled a major AI data center expansion in Texas. This project was planned with OpenAI. Oracle is reassessing its AI capital needs and operational priorities.

https://simplywall.st/stocks/us/software/nyse-orcl/oracle/news/oracle-resets-ai-ambitions-with-layoffs-and-canceled-texas-d


AGI talk seems nonsense

Reality check: Frontier AI only handles ~2.5% of real remote freelance jobs per the RLI study.
Paper: https://www.remotelabor.ai/paper.pdf
Video breakdown: https://www.youtube.com/watch?v=z3kaLM8Oj4o
Nonstop AGI hype looks more like a convenient excuse for mass layoffs and cost-cutting than actual progress.


AI and reducing inefficiencies in offshor

Is the company leveraging AI to show how much additional work offshoring has caused onshore employees? Is the company suppressing the results to appease shareholders? How much bad manipulation of AI is going on behind the scenes? There are gatekeepers who know what's up. When will the financial regulators compare AI outputs with what's being reported publicly? Especially in the AML area, are people looking the other way?


Call your congressman

The Keep Call Centers in America Act of 2025 (H.R. 4954/S. 2495), introduced in August 2025, is a bipartisan bill designed to curb the offshoring of customer service jobs. It forces companies to notify the DOL before relocating, creates a public list of violators, and penalizes them by restricting federal grants, loans, and contract eligibility for five years.
Congresswoman Kristen McDonald Rivet (.gov)
Congresswoman Kristen McDonald Rivet (.gov)
+3
Key provisions of the legislation include:
Public Accountability: The Department of Labor (DOL) will maintain a public list of employers that relocate call center jobs overseas.
Financial Penalties: Companies on the list become ineligible for federal grants or guaranteed loans for 5 years.
Contractor Restrictions: Federal agencies must give preference to employers not on the list, and call center work on federal contracts must be done in the U.S..
Consumer Rights: Agents must disclose their location at the start of a call, and consumers can request to be transferred to a U.S.-based agent.
AI Transparency: The bill mandates disclosing if AI is used, allowing customers to request a human agent.
Congresswoman Kristen McDonald Rivet (.gov)
Congresswoman Kristen McDonald Rivet (.gov)
+6
Introduced by Rep. Kristen McDonald Rivet (MI-08) and Rep. Brian Fitzpatrick (PA-01), with Senate companion legislation, the bill aim to protect American jobs and improve customer service.

This will impact UHG and help protect your jobs.
Spoke to a Senior Director and this person is praying this passes. They also expressed that all you employees better hope this passes too or you could be jobless soon.
This senior director stated they have a big problem with the contracts because the employees from the outsourced jobs spend more time committing fraud than doing the job. This person told me of all the ways they use to improve their survey results, accomplish their metrics without ever engaging in a call or a chat. The director said they actually spend more time beating the system than actually working.
So why not fire them. Well you can’t. Once they are hired their govt will not allow you the company to get rid of them. Only the govt can fire them so you are stuck with them. They have caught over 500 alone in one incident and guess what they still are employed.
So how do you all like those apples. So keep staying late and ki-ling yourselves on metrics because your off shore buddies are getting paid well and don’t even have to worry about doing the job.
This person does risk and quality.


AI Risk Forecast

# Job Title Primary Function Why Risk Is Higher with AI
1 Technical Support Engineer Customer issue troubleshooting AI support agents and automated diagnostics reduce ticket handling
2 Customer Success Manager Post-sales adoption and engagement AI analytics tools automate monitoring and outreach
3 Inside Sales Representative Lead generation and qualification AI sales tools automate outreach and scoring
4 Sales Operations Analyst CRM reporting and pipeline analysis AI dashboards automate sales analytics
5 QA Engineer (Manual Testing) Manual software testing Automated AI testing frameworks replace manual testing
6 Program Manager (Non-Technical) Coordination and project tracking AI workflow tools reduce coordination overhead
7 Implementation Consultant Deploy Oracle SaaS for customers Standardized AI deployment templates reduce manual work
8 Systems Administrator Internal infrastructure management AI monitoring and auto-remediation replace routine tasks
9 NOC / Cloud Operations Engineer (L1/L2) Infrastructure monitoring and alert handling AI observability tools automate incident response
10 Marketing Operations Specialist Campaign management and marketing automation AI marketing platforms automate segmentation and campaigns
11 Recruiting Coordinator Hiring logistics and scheduling AI recruiting tools reduce manual coordination
12 Business Analyst (Internal Ops) Internal reporting and analytics AI copilots automate data analysis and reporting

Layoffs Done Wrong: Losing Good Talent

To those who are feeling anxious about layoffs, I want to share my perspective after spending more than a decade at the company.

In many cases, decisions during layoffs are not purely based on performance. Managers and senior leaders often try to protect themselves using the power and influence they have, unless you happen to be very close to top leadership. At times, it becomes more about internal politics and job preservation than merit.

At the same time, no company defines your entire career. It is important not to become overly attached to any organization. Companies may make decisions that do not always reflect your value. If you are affected, focus on preparing financially, continue building your skills, and work hard to find the next opportunity.

One concern that deserves attention is when Oracle layoffs affect citizens while H1B employees are retained, even when both groups are working equally hard. If such patterns exist, they should be carefully examined by leadership and policymakers. The responsibility for these practices lies with certain managers, directors, senior directors, and VPs, not the company as a whole.

Only new visionary leadership at the top; EVPs, SVPs, and GVPs especially those with strong AI and technology perspectives, can help guide teams into the future.

Layoffs may sometimes be unavoidable, but the process must be fair, transparent, and thoughtful. Otherwise, companies risk losing talented and dedicated people who contribute greatly to their AI success.

If you are affected by layoffs, it does not mean you are not talented or that you performed poorly. As discussed above, many factors influence such decisions. You are talented, and that is why you were valued in your role.

You will find another opportunity. Take this time to relax, manage your spending, make the most of your severance, take care of your mental health, and get insurance coverage through Covered California. Use this period to upgrade your skills, especially in AI and emerging technologies.

Then start applying. The job market may take some time, but persistence pays off, and you will eventually land the right role. Stay positive, never give up, and good luck. You have got this.


First Brands Lays Off 600 in Brownsville; Region Sees Growth

Six hundred jobs were recently lost at an auto parts plant. First Brands announced these layoffs in Brownsville, Texas. Regional officials remain optimistic about the economy. They highlight new technology, AI, and retraining efforts. The Rio Grande Valley expects future job growth and development.

https://www.kxan.com/border-report/rio-grande-valley-leaders-upbeat-about-economy-despite-maquiladora-layoffs/amp/


Are These 3 Companies Next After Block’s Layoff Wave?

Block revealed plans to reduce its workforce significantly. The company stated artificial intelligence tools enable a smaller, more effective team. Block shares rose sharply following the news. Conversely, the broader software sector experienced a decline. This market reaction indicates investor approval for tech workforce reductions.

https://www.aol.com/articles/blocks-layoffs-could-3-companies-070500078.html


Doubled Sabre's engineering workforce

From the COO's updated bio on the website:

"During this period of significant change, he was instrumental in modernizing the company’s operating model—most notably by securing strategic partnerships focused on technology modernization and AI-driven code conversion. These initiatives more than doubled Sabre’s engineering workforce, increased development velocity, and delivered greater efficiency and value to customers.'

You can't make it up.

(Well, apparently you can.)


Worried that AI might replace you? Check out this graph from Anthropic showing the jobs most at risk

Story by bgriffiths@insider.com (Brent D. Griffiths)

Anthropic economists say they have developed a new way to track how AI will upend the workforce.
Their new measure shows that AI use hasn't come close to tapping the full power of large language models.
Not surprisingly, they say the most exposed field is computer programmers.
Anthropic economists say that AI use is far from reaching its full potential to disrupt the labor market.

Using their new measure, they found the five most exposed occupations to be: Computer programmers, customer service representatives, data entry keyers, medical record specialists, and market research analysts and marketing specialists.

AI has yet to significantly affect the unemployment rate for workers in these highly exposed professions, economists Maxim Massenkoff and Peter McCrory wrote. The pair said there is "suggestive evidence" that the hiring of young workers in those fields has slowed.

Massenkoff and McCrory also wrote that there are a number of tasks and, in some cases, whole jobs that AI can't do, such as making legal arguments in a courtroom.

"Many tasks, of course, remain beyond AI's reach—from physical agricultural work like pruning trees and operating farm machinery to legal tasks like representing clients in court," the pair wrote.

The core of Massenkoff and McCrory's paper proposes a new way to measure AI displacement risk that combines real-world data on Claude usage with other factors, including tasks that are theoretically possible for AI.

Anthropic has been publishing real-world data on Claude usage for every state and Washington, DC, through their "Anthropic Economic Index."

By doing so, the pair said that they hope to pinpoint economic disruption more reliably in real time, making it easier to "help identify the most vulnerable jobs before displacement is visible."

"This approach won't capture every channel through which AI could reshape the labor market, but by laying this groundwork now, before meaningful effects have emerged, we hope future findings will more reliably identify economic disruption than post-hoc analyses," they wrote.

The measure, which they call Observed Exposure, shows just how far LLMs have to go to disrupt specific job tasks that AI could theoretically replace or augment.

"For instance, Claude currently covers just 33% of all tasks in the Computer & Math category," they wrote.

Dario Amodei has warned about the future of white-collar work
Anthropic CEO Dario Amodei has repeatedly sounded the alarm about AI job displacement. He has said that AI could replace up to half of all entry-level white-collar jobs in the next one to five years. Amodei has stuck by his views even as others in the industry, including OpenAI CEO Sam Altman, have questioned his outlook.

Massenkoff and McCrory's findings dovetail with a growing consensus that AI could eliminate most entry-level software engineering jobs. One of the biggest uses for Anthropic's Claude is coding.

Boris Cherny, creator of Claude Code, recently said he expects the title of software engineer to start to "go away" in 2026.

xAI CEO Elon Musk said last year that "anything that is physically moving atoms" will outlast AI disruption longer. The Anthropic economists found that the least exposed professions include cooks, motorcycle mechanics, lifeguards, bartenders, and dishwashers

It is worth noting that sweeping predictions of AI job disruption haven't always aged well.

Geoffrey Hinton, the so-called "Godfather of AI," said in 2016 that "people should stop training radiologists now" and that within five years AI would surpass humans in the field. A decade later, radiologists remain in demand. Hinton told The New York Times in 2025 that his prediction was too broad and that the timing was off, even as he was correct about the direction of AI progress.

AI disruption also won't affect everyone the same way, the Anthropic economists wrote.

Based on US Census Bureau data from the three months before ChatGPT's release, the economists found that "Workers in the most exposed professions are more likely to be older, female, more educated, and higher-paid."

https://x.com/PeterMcCrory/status/2029716715916198006/photo/1

@PeterMcCrory
Head of Economics at Anthropic.


Work is "100X AI" so I used UHG CoPilot to Grade my Comp: it told me to quit

Legit said the pay was under market, that the raises I am stating are "best case" are far below market for role, and that nominal cash bonuses with zero equity upside mean: "we aren't paying to keep you or grow you."

This was the UHG CoPilot, not some outside source. Our leaders told us to use AI for professional development and job work, and wow! LOL


Oracle Considers Major Layoffs to Fund AI Infrastructure

Oracle is considering laying off 20,000 to 30,000 employees. This aims to generate $8-10 billion for AI infrastructure. The company faces high costs from major AI client commitments like OpenAI. US banks have retreated from financing, doubling Oracle's borrowing costs. Oracle also plans debt and equity raises and may sell its Cerner unit.

https://mlq.ai/news/oracle-eyes-major-layoffs-of-20000-30000-staff-to-offset-surging-ai-data-center-costs/


AI DLC?

What’s the deal with this new buzz around AI DLC? Anyone have some insight into what it actually is? Also curious how many more jobs or roles might be at risk because of it.


Seattle Leaders Warn of Tech Layoffs

Seattle business leaders have issued a warning. They are concerned about artificial intelligence. Technology sector layoffs are also a factor. These elements are causing an economic shift. Local leaders are observing these developments.

https://www.fox13seattle.com/video/fmc-ct0uwlxr8z2xwzvl


toxicity

My mgr got axed... and now I report to an offshore manager who doesn’t really understand what I do. doesn’t even try to... most of the time it feels like she just tells other people to do the things my old manager used to handle.Since all that happened the place has gotten a lot more and more and more toxic, with more offshore managers showing up while the people who actually cared about the work keep getting laid off and everyone keeps talking about AI like that’s the answer to everything.it will never be the answer. horrible.


Was this related to performance, AI, or BS?

According to this news article for reasons. Yay or Nay?

https://dailyvoice.com/md/elkton/morgan-stanley-to-lay-off-thousands-of-employees-here-are-reasons-why/

Shifting Priorities: The bank is reallocating resources to high-growth areas.

Performance Reviews: Some layoffs are tied to individual job performance.

Operational Efficiency: The bank is managing costs amid economic pressures.

AI, Automation: Increased use of artificial intelligence is automating routine tasks, reducing the need for certain roles.