#ai

On the goodbye call.

Following block , OpenText will use this at its new narrative

Before it was “Covid” then it was “tariffs/trump” now it’ll be AI

This is the only option they know

Doubling down because they've already poured billions in, not because the payoff is certain. But there's a major cost and a lot of pain waiting for us at the end of this. The disruption is going to be massive on so many levels. Sure, efficiency sounds great on paper. But one of the really bad outcomes, the one not really talked about, is the loss of invaluable accumulated skills and competence. The people who actually know their stuff, who understand the systems and the history and the nuance? They'll be pushed out or made obsolete. And once that knowledge walks out the door, it's not coming back. AI can generate answers. It can't replace years of hard-earned instinct. But by the time leadership figures that out, the damage will already be done.

Of all the job functions AI is evaluating within Verizon, VBG leadership is uniquely ripe for replacement. While they talk about transformation initiatives, gap closure plans, and ad hoc Tiger Teams, none have produced real change. Just executive programs to meet their PA objectives.

The daily focus of status calls, roll up forecast reporting, escalations - those are human bottleneck inefficiencies AI will eliminate. Similarly, holding meetings to plan for meetings with higher level human leaders are also productivity black holes, easily identified via meta-analyses of calendar workflows. And the track record of decisions made after too much deliberation…the results achieved are uninspiring, to put it kindly.

While The leadership enjoyed MWC, the sales kick off in EMEA, The Superbowl, and the hospitality suite at CES, the real work of transformation languished back at the office.

AI discovery assessments in 2026 are ruthless. It won't be long now.

I am just wondering if this site just makes us believe that situation is worse than is it ? All my colleagues I worked with are still here and I haven’t truly seen a job displacement due to HIH or AI yet. Yes some VP or contractors were let go that I knew but everyone is still there.

The next round is upper management. As craft I have witnessed a lot of very incompetent, lazy, self serving behavior from management that has been directly responsible for all of the layoffs. Craft employees have marketable skills and will find work much quicker than the online degree MBA holding managers who are about to be replaced by AI. Karma is coming for you! It’s all your own doing!

Do you think at this stage, given the scale of redundancies already undertaken, that we are relatively safe from the 'sweeping layoffs' being announced elsewhere? No mo--nic responses please.

Here's the deal: anything you type into Copilot on a company device can be logged and stored under our organization's Microsoft 365 tenant. So if you're asking it about that weird rash, your divorce, or your side hustle… just know that's not exactly private.

And I'll be real with you. I'm on the BTS team, and we can see your prompts. All of them. No one's sitting here reading them for fun, but the access is there, and we just want you to be aware.

So do yourself a favor... Use Copilot at work for work things, and save the rest for home.
Easy rule of thumb: if you'd cringe seeing your prompt on a big screen during a team meeting, don't type it on your work laptop. 😅

This Award is given to the members of the management team or any projects with the intent of a) keeping the staff continuously underpaid because of their bloated salaries and b) any project that is directly related to attributing to further layoffs.

Here are the nominees:

Robin Vince (President & CEO): Earned ~ $29.4 million in 2024.
Jose Minaya (Global Head of BNY Investments and Wealth): ~ $19.2 million.
Dermot McDonogh (Senior EVP and CFO): ~ $11 million.
Kevin McCarthy (General Counsel): ~ $7.7 million.
Catherine Keating (Global Head of BNY Wealth): ~ $6.8 million - $7.3 million.
Senthil Kumar (Senior EVP and Chief Risk Officer): ~ $7.6
ELIZA - In 2025, BNY spent roughly $3.8 billion on technology, representing about 19% of its revenue. This includes funding for its AI hub and the development of Eliza.

The winner will be announced Sunday evening!

https://www.reuters.com/business/world-at-work/meta-planning-sweeping-layoffs-ai-costs-mount-2026-03-14/

I owe you all an apology. Back when those whispers started flying around about big cuts hitting end of Mar, I told people flat-out there weren't going to be layoffs. I was trying to calm nerves, keep morale from tanking, because I genuinely didn't want to believe it . I was wrong. And I'm sorry for giving anyone false hope or making the shock hurt worse when the news landed.

The Frontier stuff closed in Jan, and yeah, the overlap redundancies are real. Then you have got the whole Opex transformation push and AI rolling in faster than anyone expected, quietly eating away at roles we thought were safe. It's not rumors anymore. it's happening peeps.

To everyone who's been let go already, or who's still waiting for the axe, or watching teammates pack up boxes, I'm gutted for you. This su-ks. Really su-ks. Wishing you nothing but the best moving forward: quick landings, decent severance if you got it, and doors opening somewhere that values what you bring. Seriously, good luck.

https://www.beckershospitalreview.com/legal/judge-orders-unitedhealth-to-hand-over-broad-discovery-in-ai-coverage-denial-case/

I am honestly asking on what the current employees (lucky ones!) think of the BNY AI "baby" - is it really useful in your daily job?
Is the agent doing all boring taks and you just supervise the agent as was imagined originally ;)?

Leadership, not just here but across all companies, needs to realize that AI is not the answer, at least not in its current form. You can already see it breaking things all around us. Amazon is just one of the most recent examples. But they don't seem to care. They'll lay all of us off in the name of AI, only to watch everything start to crumble later.

This is our third post discussing Walmart layoffs. We are gratified that our first two posts have proven to be correct and consistent with our Business Intelligence and data gathering processes.

We still think the chances of involuntary separations in the period starting 3/9 through 4/8 is elevated from less than 10% up to 30%. Two factors drive this prediction, but the factor that impacts associates right away is the performance evaluation process. Associates are nervous and they know even if their work has been acceptable, Walmart can and will give out surprise poor performance evaluations as a way to move undesirable associates toward the door. Some will simply quit and that’s a cheap solution for Walmart. Management knows they can use the eval process to move associates out without a WARN notice, so eval time is a good period to start to thin the heard.

After 4/8, all the planning meetings, budget reviews, goals & objectives, reorg and prioritization events will be wrapping up and it will be time to execute on those decisions. Projects to put AI in place to benefit profitability and reduce personnel costs will start and staffing decisions will be firmed up, and unfortunately, started. May has typically been a favorite time for Walmart to do layoff activity and there’s no reason to believe this year will be any different, especially with a new CEO wanting to show a major uptick by the end of Q2.

Regarding the tech mess, Walmart continues to pay the price for bad decisions in the past, such as questionable H1B activity, reliance on contractors, bringing in tech managers and executives who have not delivered, and a host of associate morale and trust issues.

We suggest everyone review Doug’s comments on the future of AI. There’s several nuggets of truth in there and Walmart sees AI as a way to impact operational costs in a positive direction and improve productivity.

We know some form of the following question has been asked to all executives: “How fast can you implement AI solutions and how much headcount will you free up?”

Don’t agree with us? Tell us why.

This is not a post about AI. I barely do any feature work anymore. I feel like with everything happening in the US and the global situation, I just have zero motivation to work or produce work for these companies. Just waiting to see how long I can keep this going, wondering how many are on the same boat.

With everything going on it's hard to take anything seriously anymore. And knowing that my company is trying everything they can to replace me with either AI or someone offshore doesn't make me interested in helping them fulfill their profit goals.

At the same time, I don't want to lose my job in this economy either. But how do you stay motivated like this?

This is my third bank. All are bad, but this one is the worst. I come across stuff that seems like a remnant from the previous century. With all that fancy management and hefty consultant fees, you'd think they would have streamlined some processes by now. AI would short-circuit trying to deal with this place.

I'm terrified of losing my job, yet here I am, being reassured daily that being replaced by AI or cheap offshore labor is the best thing that could happen to me.

Curious to here if anyone knows what percentage of actual roles will be replaced with AI here at T. Everyone knows swe positions will be consolidated but what about other roles . Anyone have any stories of it haopening

She is the best Intel could pull in this day and age I guess? I am confident with her coding background and her ability to be so fluent in AI Intel will be back in no time.

She could use a Dale Carnegie course though.

#accountantwithnoITskills

Hey…US Management…hopefully some of you will read this and realize that you’ve so misunderstood and mismanaged the international business that 80% of the workforce couldn’t care less anymore and are begging to be laid off…I’m sure you can get AI to cover it all off

I’m sure you’ve seen the news about the Amazon debacle where AWS was taken down for half a day by an AI mistake. This will not be an isolated incident. Expect more of this as companies keep replacing experienced employees with flawed AI systems. Why everyone keeps doubling down on this is beyond me.

It means more layoffs than originally expected
The company is shrinking parts of its workforce in response to the increased efficiency of AI models

McKinsey suit aka Big Al is going to run roughshod on Verizon pretty soon. This firm is going to be so different to what it was 6 months ago. Dismantling the layer upon layers of upper Management fat and bringing in a consulting rigor that might help the firm in the short term, but is going to bleed the firm dry long term. The biggest issue is the utter lack of vision to make Verizon stand out and out compete by being innovative. All we see is bean counters proposing more job cuts to reduce costs while having no plans for what the day after is going to look like. No matter what, Verizon will never be as cost competitive as T-Mo as we have Wireline assets that a real money sink. No firm run by a consultant is going to thrive in the current tech environment.We need someone of the likes of Musk or Bezos or Jensen Huang or Hock Tan, not some suit who uses fancy words like North Star, granularity, blue ocean etc

Worst decisions to have leadership reigns outside the U.S.

Based on everything I'm hearing, reading, and even in Google's AI certification programs, we are at least decades away from this, and some suspect it's not even possible to have a machine that solve problems, learn like a child, build on experience, plan for the future, and be an expert in all things.

I guess my newest concern is that if Dan actually believes it's possible and he's getting rid of humans to replace with robots, what is going to happen this company?! Or will he get specialized robots that complete single tasks, which doesn't seem ultra beneficial for much of what we do.

I just feel more confused by his declarations

Burn em up. Spend as many AI tokens as humanly possible. Analyze all your repos and generate charts and docs etc. Basically you have a free pass to burn as many tokens as possible. Collectively we all have a responsibility to spend as much AI dollars that Oracle has. So don’t be shy about your use of AI. Use it everywhere and for everything. Oracle will pay the bill in the end after all.

(This was a reply I posted in another thread, but it should probably be its own topic.)

Ever wonder why Cigna, UHG, Aetna, etc. are trying to branch out into different areas?
They’re hedging their bets.

AI efficiency is smallest piece in our layoff equation, but it is giving leadership hope that cuts will help bring profits.

Cigna, as well as every other publicly traded company, is outsourcing (offshoring) tech, admin, call centers, etc. in huge numbers. The remaining US employees are expected to absorb their newly-acquired extra job functions with the use of AI (Copilot in our case). AI is expected to increase productivity of remaining US employees by at least 2X.

As per usual, teams in India will make lots of noise and eat up company resources while providing very little new product and creating extra work for US-based workers.

Ultimately, Shareholders will still be pi---d because Cigna stock prices will continue to slide. The real reason for this slide isn’t is that employee costs are growing. Rather, it’s because health insurance premiums can no longer feasibly grow at the same rate as healthcare cost and utilization.

What we’re witnessing firsthand is an industry in turmoil. The once limitless dollars of the US commercial healthcare membership are drying up at an unbelievable rate. The Boomer demographic is coming home to roost and is destroying the market. GenX and Millennial employee dollars can’t stand the strain of Boomer retirees and job diehards.

You may ask “if Boomers retiring, how does this negatively impact commercial plans?”
The answer is that the US commercial healthcare member/client pays the lion’s share of the US (and the world) healthcare bill.
Providers have prices capped by CMS (Medicare/Medicaid) and many uninsured individuals just don’t pay. So that leaves the good ol’ American employee based plans to pick up the slack. But this golden egg-laying goose has hit menopause. It wasn’t expected so soon or so dramatically.

Employers are tapped out, so premiums can’t increase appreciably.
Individuals are forced to buy super high deductible plans while avoiding wellness visits and out of pocket costs.
Health insurer shareholders will continue to demand cuts until profits are acceptable.
This last thing is impossible.

This industry is no longer viable.
If you’re under 45 years old, be planning your transition. If you’re 55+, pray you can hang on and save.

For those of you who think single payer provided by Big Daddy Government is the answer. Well, just look around at the challenges those socialist utopias are facing and remember that SOMEONE IS PAYING THE BILL and someone else is trying to work a profit. It’s the same p-o in a different bag.

Curious what everyone’s thoughts are on the AI impacts at Cigna?

Every time companies talk about “effeciency” it often ends up meaning fewer people doing the same work. Also with the recent job eliminations and the intense focus on improving effeciencies, it makes me wonder where things are heading.

Not trying to be negative or start rumors, just curious what others think about this. Is AI impacting your role yet? Any thoughts on how this might impact jobs at Cigna going foward?

Enterprise software company Atlassian is laying off 1,600 employees, about 10% of its global workforce. This includes 63 workers in Washington state, primarily remote staff. The company is transitioning to an "AI-first company" model. CEO Mike Cannon-Brookes stated this is about adapting skill mixes for the future. CTO Rajeev Rajan, based in Seattle, will also step down. Atlassian shares are down over 50% this year.

Bellevue, Washington

https://www.geekwire.com/2026/atlassian-layoffs-impact-63-workers-in-washington-state-as-cto-steps-down/

It will pause but not stop. Tweaks will continue as orgs/teams align to the new landscape. Larger ones pick up again next year as the Digital strategy and AI rollout continue to expand in these areas:

• customer service automation
• network optimization
• fraud detection
• sales personalization

Look for these types of roles to increase / hire in the coming year:

• AI network engineers
• data scientists
• cybersecurity specialists
• automation architects

Putting this up so it’s not lost in replies. OP: @e2+1kk9gpsf9

State Farm Drones & AI.

This is interesting, but not just State Farm.

https://news.yahoo.com/finance/news/homeowner-hit-20k-bill-state-154526906.html

The ‌move comes as ​the company ​seeks ​to "rebalance" its resources to ‌focus on the "future ​of ​teamwork in the AI era," according to a ​regulatory ‌filing.

https://gizmodo.com/oracle-will-downsize-its-product-teams-because-of-ai-2000732097

https://pub.towardsai.net/the-builders-notes-epic-oracle-and-cerner-are-blocking-healthcare-ai-here-s-the-proof-4cc17095f1dc

https://digital.va.gov/ehr-modernization/ehr-deployment-schedule/

https://telecareaware.com/breaking-oracle-health-loses-five-executives-sent-there-to-fix-cerner-report-and-what-is-it-telling-us/

https://docs.oracle.com/en/industries/health/health-patient-portal/pp-release-notes/known-issues.html

https://www.nextgov.com/modernization/2026/01/va-watchdog-lists-ehr-modernization-major-management-challenge/410919/

Nothing but a sinking ship being held together by the VA contract. They’re blocking 3rd-party APIs to force everyone onto the Clinical AI Agent, but the legacy code is so buggy (inbox column shifts, read-receipt failures) that clinicians are revolting. If you’re on the legacy maintenance side, the $2.1B RIF budget has your name on it. Management is literally counting your 'AI-generated PRs' to see if they can replace you with Code Assist."

Manager added 7 performance goals to MyGPS without my consent yesterday.

5 are AI related. Stuff like "develop your AI Persona", "demonstrate AI to the organization", and "Deploy AI to Production."

None of this stuff is related to any of our day to day work at all. We use AI as an assistant, it helps sometimes and we are mandated to. Thats it. There is no AI in production anywhere, and customers dont want it.

WTF are we doing here? Its year 4 of this song and dance. Shouldnt there be returns on investment and real products to point to at this point?

This is the next trend.

https://www.afr.com/technology/prepare-for-the-worst-cisco-ceo-warns-ai-will-mirror-dotcom-crash-20260220-p5o436

An interesting read

is whether AI agents implemented over the last 6 months will get laid off too? And in what order? Eg,

• Expensive US based employees first
• then EU
• offshore/outsourced workers next
• AI agents, once nobody else is left