2026 will certainly be a year of uncertainty for Five9 people. Will the company rally? Shares rose slightly after the earnings call last week but is it sustainable? Rumors of a Sale are still in the air, that it could be what this company needs. ... — read more
Rewards cycle outcomes
Instead of layoffs, let’s talk rewards. How was your raise and RSU this year, compared to last year?
Earnings Call Predictions
Does anyone have any thoughts going into the Earnings Call? This will be the first time Amit presents in front of the investors.
focus on products
CPO seems to just share LinkedIn articles on how AI is coming for our jobs instead of setting any actual strategy. This whole company is a mess.
Executive retreat
It's been reported that omit will be taking the e-staff out next week for an executive retreat to lay down the law. No doubt it truly will be an executive retreat
First impressions of our new CEO
Post here. Looking forward to how he does at the February 19th earnings call
Layoff announcement may be delayed by 90 days
Our new Leader needs at least a quarter to come up with his input on the list, including members of E-staff who will also be impacted.
CPO
The sad reality is he will still find a job somewhere after an utter and absolute failure here and prior jobs. Yet f9 keeps him employed while laying off people who actually do some work. It’s a systemic issue.
SKO CHATTER
There was a lot of concern coming out of SKO regarding the direction of the company. Many people, rightfully so, are sharpening up their resumes. The new CEO started today so put on your seatbelts for a bumpy ride.
are PIPs the signal of attrition/layoffs?
anyone else been put on a PIP recently? I had a meet expectations for end of year stuff but had a suspicious meeting with my sup about goals and a doc of improvements and now think its weird that happened. it wasn't us talking about goals. talked to... — read more
Again Ajay is barely coherent at SKO
Why is this guy employed anywhere?? Product teams hate him, we have to hide customers from him to save credibility- how oblivious is our board?
Mike out as chairman
What do you all think of Mikes email this morning that he won't won't serve as chairman after his term is up? I got to believe that the rest of the board and Ammit wanted it that way. Maybe paving the way for a sale?
We should be ready for bad outcomes
Ending up in PE hands would probably mean a bloodbath. Private equity is almost always focused on extracting value first, which, of course, means massive cuts. Not that we aren’t trained by experience to expect the worst, but this would be a major... — read more
How big of a layoff when we are sold
https://www.sec.gov/Archives/edgar/data/1288847/000128884725000177/fivn-20250729.htm 2/3 majority out
Five9 being sold soon
https://www.sec.gov/Archives/edgar/data/1288847/000128884725000177/fivn-20250729.htm Now sale will only need to be approved by a implement majority, not 2/3rds that doomed Zoom’s $15B takeover bid Removal of Supermajority Vote Threshold Since its... — read more
Very interesting meeting today
We had a very very bizarre product team meeting where people kept licking AJays boots and got lectured on completely random and unrelated subjects. When topics on strategy and company health were arose, very very strange and veiled answers were... — read more
RIPF9
The Indification of a once great company is officially complete with the appointment of new CEO of Indian origin. With no meaningful experience in bringing a public company to new heights, he was hired for reasons that won't help the companies long... — read more
A message for the new CEO
Welcome. Please understand how damaging and unqualified a chief product officer you have and make the right decision for the company to remove them as fast as you can. Previous leadership didn’t want to admit they made a bad decision and some of the... — read more
No new CEO yet?
Puzzled by the fact that no announcement has been made yet. Wondering what’s going on behind the scenes.
Everybody seems to know something huge is coming
A lot of people have quietly started looking at options, just in case. It feels weird, like preparing for something we shouldn’t have to. Still, better to be ready than caught off guard when things shift.
Had a customer telling me our product officer blurted nonsense at them then just walked away
Had an interesting conversation with one of our customers today that said our CPO spoke to them in a condescending away, brushed aside their concerns, mumbled something about AI and the just walked away. We should probably have our sales team... — read more
$17
WTA
Interesting article on Five9 SWOT (Strengths, Weakness, Opportunities and Threats)
Published 11/17/2025, 06:56 PM https://www.investing.com/news/swot-analysis/five9s-swot-analysis-cloud-contact-center-stock-navigates-ai-transition-93CH-4363981
CX Summit CPO Megathread
Starting this thread to discuss the key wins and strategic successes of the most successful Five9 executive who has turned our ship around (its the wrong way however.)
Growing frustrated
I’ve tried to stay on the positive side of this for a long time. It is quickly fading. Too many initiatives, not enough people to drive them and not enough time to manage people effectively. When you wake up and dread coming to work each... — read more
Does Ajay even know what CCaaS stands for?
Genuine question.
New Chief Product Officer
Someone who actually knows how to build products. Also replace engineering leaders. But it’s too late now. stock below $20.
New CRO
I have no sales experience past little baby deals, can I be a CRO of a billion dollar company too?
All hands on Thursday
Is the all hands on Thursday to announce a new CEO or just the standard quarterly earnings BS?
CX summit
Excited for CX summit and the product keynote.
New CEO this week?
This is pure speculation but with the earnings call AND CX Summit coming up, I would assume now's the time to announce the new CEO, right?
Done with this place
Fu-k this I’m taking a demotion somewhere else. Worst leadership in my 20 year career
Thoma Bravo is coming ?
So hearing from multiple sources inside and outside of the company that our management is pushing hard for a sale to Thoma Bravo. They own multiple companies in complimentary spaces. This is what the industry has to say about them: Employees at the... — read more
Why was Acqueon CEO laid off in May?
Are there more Acqueon layoffs coming?
Vegas baby!
Another SKO in vegas! After the rip roaring success of last year and the positive feedback on SD. It’s hilarious that they’ve chosen to go back to sin city
The ship is taking on more water
Seeing more important people leaving every week. Even our senior management seems to be making plans of their own to bail. Hope it can last until the first of the year when hiring picks up so that I can leave too
I’m working on a pointless project
And I don’t even care anymore. I’ve given up on trying to make a difference because nothing changes no matter how hard you push. At this point, it’s just about getting through the day, collecting a paycheck, and hoping the next round of layoffs skips... — read more
Product team is actually really alarming
Spent an evening with some five9 team members tonight and someone that joined from the product team told me really alarming details about the senior layers of management still left. I knew this company was badly managed, but that team is in another... — read more
New CEO announcement?
Who's expecting Mike to announce the new CEO's name today at the Fire Side chat?
Office is completely empty
I was in the office today, was pathetic how now one cares about this nonsense company anymore. How do you guys stay motivated to care about this place?