Thread regarding Five9 Inc. layoffs

Is Five9 engineering this dysfunctional everywhere?

trying to sanity check something.

I’m an engineer at Five9 and honestly I can’t tell if my team is just dysfunctional or if this is how things are across engineering.

In my team:

Communication is basically nonexistent. Half the time you don’t even know why decisions were made.
Priorities make zero sense. Everything is urgent until it suddenly isn’t, then something else becomes urgent. Also, the roadmap is always changing.
Managers don’t really seem to understand the technical side, which makes things worse.
Code quality is rough. No consistency, no standards, a lot of stuff just feels hacked together.
Documentation is almost zero, so you’re constantly guessing or reverse engineering things.
Architecture feels like it just “happened” over time instead of being designed.

It makes it really hard to do good work or build anything properly.

Genuinely curious: is this just my team or is this the general state of engineering here?

Would appreciate honest answers from people in other teams/orgs.


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| 11 views | | 4 replies (last April 3) | Reply
Post ID: @OP+1kn84mq8r

4 replies (most recent on top)

@OP I'm leaving because engineering is so sh-t her, 100% accurate

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Post ID: @d2+1kn84mq8r

It is. The quality of engineers went downhill after Covid hiring spree. Empire building managers been pressing to hire ASAP, no matter whom, because they had that much hire numbers in their MBO. At the same time tech savvy people started leaving for other companies.

Now I see exactly same thing is happening with hiring in India, where F9 apparently can’t offer competitive salaries, so we have to scrape the bottom of the barrel again. Buckle up, it’s going to be fun soon.

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Post ID: @ba+1kn84mq8r

I can say engineering is dysfunctional in the AI product space, probably push out hot fixes every week because bugs weren't caught during testing phase each deployment cycle for some reason

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Post ID: @b1+1kn84mq8r

@OP - as an engineer elsewhere in the company, it is not the same across all of the engineering teams.

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Post ID: @am+1kn84mq8r

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