I'm so burnt out that it's not funny. I've kept trying to apply for PTO, but get told to "re-consider" due to business needs/certain projects. The one time I did go on PTO for a few days, I came back to my deadline/work being messed up and having... — read more 

With the arbitration agreement and continuance of layoffs/slashing benefits, I'm sure that these layoffs will continue/hinted at. They say that not having a project that's tied to business/strategic goals means that you have a higher chance of... — read more 

Thoughts on this and how signing/agreeing is required to obtain/retain employment? What do you think is driving the changes and the timing? Btw, the agreement is classified as public.

Anyone hear about compliance layoff anyone in Director roles

I had a private message asking me to join fishbowl via LinkedIn messenger. Sent the day after I purposely pulled up this site on USAA WiFi last week. I had given my notice so I was curious to pull this site up on company WiFi and bo-m LinkedIn... — read more 

The only responses to the numerous complaints about long help desk wait times is "we hear you". Shameful, since the execs and the layoff/outsource happy management created this problem! Meanwhile the poor employees keep getting swamped due to lost... — read more 

It sounds like the layoffs have begun in the Bank PMO. Those notified have until early December to find a new role.

The CHRO’s COS has joined USAA’s Co-workers FB page. Guess they can’t get what they need from here so now they are lurking on FB.

It's time. Nobody should be that unhappy at work. Quitting is self-care.

This site has been compromised ya'll. Communication here ain't safe, as proven by multiple posts being removed. Be ware. What's next?

Hello, has anyone here worked with Lincoln Financial as part of the USAA short term disability process? If so, can you please explain your experience with the process and how long everything took? Thank you.

Not sure who else saw it, but USAA quietly released the Eagle Navigator credit card recently. The $95 price point puts it in direct competition with the Capital One Venture card and the Chase Sapphire Preferred. In true USAA fashion, it’s worse than... — read more 

Have they mentioned anything?

Word on the street is they will be enhancing the bonus structure to something great for the employees! A pizza party as well as a taco breakfast! That should help improve employee morale! Much better than a bonus! Employee productivity has sky... — read more 

Layoff Time

Just came across an old note in the 2021 financial statements. Did you know USAA kicked off a plan to buy out and shut down international employees’ pension plans? Won’t be surprised to see that coming along soon here. Fun times.

The powers that be have cooked up another forced attrition scheme. "Enhanced" PTO (time is accrued monthly rather than front loaded) will cause enough unrest that dissatisfied employees will undoubtedly leave. Add that to the 4 days a week in office... — read more 

The invite is out and the excitement is growing to listen to our methodical dictator lecture us for an hour. What are your expectations for this quarters event?

Could you all give me some advice regarding PIPs and how they work? After over a decade of being considered an exemplary employee with multiple EE ratings, I find myself struggling with the sales metric this year, mainly due to all the service and... — read more 

word on the street is all director roles are being reviewed and determine necessity. Some director roles are not needed and may be brought to individual contributor especially if over many LEAD positions. more reason to think twice about how USAA... — read more 

Can we be positive for once? Start Monday off with something good?

They used deceptive recruiting practices during 2021 and 2022 only to renege on many promises to lure talent away from good solid companies. The people that left threw away solid jobs/careers in lieu of what was promised only to be bamboozled by this... — read more 

Retaliation can be subtle or blatant. However, any negative action taken by an employer which is severe enough to deter a reasonable employee from exercising their legal rights is likely to support a legal claim of retaliation. Any adverse change in... — read more 

if you're fully remote could you relocate to a different state without permission?

Several execs in NBVI got their 60 day notice last week; their last day is Nov 18th. Other areas in P&C were impacted as well. That is consistent with USAA's pattern as the last day for the group previous was Sept 18th... Hopefully this is it for... — read more 

What did this place do in the last five years or so to deserve that loyalty?

And stop f-kn over your employees every opportunity you get! Enough of the deceptive spin on benefits! Most of those “enhancements” are very limited in audience, or not costing USAA anything! Student loan repayment, so you’re offering me the option... — read more 

Every day I come into the office is a huge waste of my time and energy. It's destroying my mental health and my ability to work. Having to block out 3 conversations while trying to focus is driving me insane

Be lucky it hasnt gone BK yet.

"Enhanced" benefits...makes you angry enough to leave, doesn't it? Perhaps that is by design. Think about it.

Severely reduced benefits coming in 2024 and she calls it enhanced and exciting.

So, apparently, now PTO is allocated monthly. It’s almost like a guide on how to just make people feel worse. My friends companies rarely even have this. It’s so shameful how they keep saying things are enhanced or better when they just take more... — read more 

…number of PTO days not eligible for cash out will be 15 instead of 10. Tamala, f— ur tea time bs.

Supposedly there are outsourced 3p aml detection analysts that need full reviews of their alerts. Who is doing the reviews? Ftes. Ftes that ned to take time away from their work to help. Why? Why pay 3ps way less, lets say 50k with basic... — read more 

https://www.cnbc.com/2023/09/19/nearly-half-of-ceos-believe-ai-could-replace-their-own-jobs-poll.html What do you think Wayne?

In my experience, If they have more power than you, they will not stop until they’re successful in their campaign. You may also go through the horrible process of questioning your own reality, wondering why your version of events is different. Then... — read more 

More insurance business is being farmed out to the third party companies that have been part of our reality for a few years now. This includes the contractors now becoming Helpline agents. And Umbrella policies are being handed to them. And... — read more 

Anyone else know about this before today? https://topclassactions.com/lawsuit-settlements/privacy/data-breach/usaa-class-action-claims-thousands-affected-by-data-breach/

Just seems like they are cleaning out the coffers of the institution while losing billions a year.