Polaris Business Transformation SME (from LinkedIn)
Feb 2025 - Present · 8 mos
Bengaluru, Karnataka, India
(1) Lead enterprise-scale business transformation initiatives across Global Order to Cash (O2C) Organisation and compliance functions, with a focus on operational excellence, process harmonization, and technology enablement. Partner with multi-regional stakeholders to identify improvement opportunities through data analysis, process diagnostics, and user feedback.
(2) Leading global rollout of SAP S/4HANA for O2C Processes, HighRadius SaaS, optimizing Order-to-Cash (OTC) processes and improving automation.
(3) Served as SME & Solution Testing Lead, guiding a 30-member team through 3,000+ high-complexity test cases using risk-based prioritization to ensure quality and timely delivery.
(4) Developed governance frameworks, RASCI charts, process maps, and training guides, enabling global harmonization of collections and credit policies and unlocking $180M+ in working capital; recognized with the highest Prestigious India Inc. Award.
(5) Drove change management and adoption strategies to ensure successful implementation and measurable business impact.