#feedback

I used to respect this place. But that respect faded slowly as priorities shifted and so many promises were broken. There were bright moments but they’re drowned out now by short-term thinking. I respect the few people who try, but the institution feels worn. It's over.

Whoever did this is a mo--n. The way it shows up on the screen is completely confusing for customers and staff. To do this to us on Black Friday is ridiculous. Most of my customers DO NOT SPEAK ENGLISH. Trying to explain this pricing to them is impossible they don't understand it. They should have just gone with the usual 25 or 30 percent scan label.

You asked what our obstacles are so here are a few that are slowing us down

1. Jira - we spend more time trying to please the Jira g-ds than we do on development. It doesn’t work. Maybe it was good at JPMC, but not here.

2. Fortify - nothing like remediating a bunch of false positives

3. Language barriers - there are very few Americans on project calls. We can’t understand the Ind*ians and they don’t know our systems or products

These are just a few. Please feel free to chime in with more.

Is it too soon to feel optimistic?

How do we feel about Jim Peichel as the new CTO? Seems like initial reaction is generally positive, but I don’t personally know anything about him.

Citi should not block someone to move out when a 4 rating is intentional.

Has anyone actually heard from leadership (your boss, VPs, Presidents, etc) about the VoE survey at all?

They published a high-level review of the results and promised to talk about it with us, and here we are months later without a single word being said.

Why do people dislike Shankar so much?

Anybody on here ever work for this indirect company called BeMobile? They are turning some into this indirect in my area and I never heard of them. What do yall think about them? Good or bad? Same as corporate verizon?

Had an interesting conversation with one of our customers today that said our CPO spoke to them in a condescending away, brushed aside their concerns, mumbled something about AI and the just walked away. We should probably have our sales team interact with customers only, it seems like we don't have a customer facing product team at all.

If everyone just boilerplats "confidental" on everything, does that mean nothing is confidential? You just know no one takes the time to think about it - therefore it's useless.

Should just default it to "confidental" and be done with it- and save us 3 clicks everytime we touch a document. SMH

That drill is SO ANNOYING. Who thought this was a useful idea? Using tech to hassle everyone. Great.

If AT&T wants to push AI so hard, all they need to do is run a basic Google search for “AT&T Su-ks.” Then they can use agents to run sentiment analysis on everything from all the interwebs. There’s even a Facebook page some built called AT&T Su-ks.

In a matter of seconds, John Stankey will be able to see, even without using AI, that Customers are most frustrated with network speed, stability, lack of being able to reach a US-based human agent to resolve billing issues and broken promotion promises, among others.

Go ahead, give it a whirl - especially if you work for J.D. Power & Associates.

Question: not sure if it’s been answered before but what is the reason behind of a colleague receiving an email requesting feedback for you? Is this for evaluation purposes or future RIF?

encourage people to push back on the RTO. I took some time this week and wrote letters to the board and upper management. I stated why I think RTO is not the right move and provided evidence proving that remote work is better for the company and employee in the long run.

They might not care about one letter but I think we all should be giving this feedback. Be factual but also explain how it is affecting your life negatively.

Emails are easy to ignore but tons of letters arriving to corporate will get noticed.

Ron is interim so maybe if we all show our displeasure we can get some changes made.

We have to go beyond complaining to other another and our immediate supervisor.

If anyone is interested I would be happy to share the studies I submitted.

I could be delusional but what could we lose?

Or are they planning multiple rounds?
I am interested in what people think as I know what the execs will say.

Verizon business group
If you were impacted, please post your details here. Letting us know your position would help greatly, especially us folks in the West coast.

Say if you are VCG, VBG, GNT or VGS

Wonder what 15k negative regiews would do to future talent thinking about joining this place.

Curious to know if anyone’s heard any feedback on how they’re making these decisions. Will it be our direct manager deciding who gets cut?

If you’ve experienced five years of consistent outflows, you need to examine the root cause: leadership. Start there to fix the problem.

I tried to call ML several days today, because he told us to call him if we have any suggestions for the company.

For every and each time, I was directed to a voice mail box, and then was told the mail box was full. I’m not sure how is it possible for us to give any feedback regarding the company?

Please do not delete for the sake of this company. Your sincere dispersant.

Why don't they cut the entirety of HR and call it a day? I don't think they ever did anything useful for employees. Nobody would miss them.

That's all what a load of BS

Glad to see they clearly took the 7,000+ comments seriously. They did not address any of the massive concerns employees voiced, put here, and on Glassdoor. What a joke!

It's going to be tough to right the ship after being so anti-customer for decades now.

I used Verizon cellphone service for a year in the late 1990's for sales position and was so put off by the overall experience I switched at first opportunity back to AT&T. In the mid-2010's I tried Fios and had the same terrible experience. Different LOB, same BS.

Verizon has a bad reputation with customers that will be difficult to shake off with promotions.

• So true, @b9+1ka9d2vw1*

Thank you for continuing to share the college experiences of your wealthy, well connected children. It is incredibly relatable content.

What do these people actually create? What do they deliver ? GR10 plus and all I see is blah blah lunch blah blah

Q used be be better than this.

i really mean it. Unfortunately no one is going to try to fix. some says 'leave company'. but those are just less than 5 or 10 yrs. and yes CA really need to do something about middle managers than asking all these useless feedback thing.

i see a lot of ppls to have zero loyal to this company but money.

My manager is giving me same copy pasted comments since past 5-6 quarter.

Why do we need to spend hours putting thoughts into how our work impacted our teams when the manager simply just adds one line and copy pastes same sh-t from previous quarters?

Is this normal?? What's an easy way to confront about this?

I have tried asking "I see some comments which overlapped previous quarter,
Would it be fair to say I'm not improving considering same commentary "

To which they blabber about something totally irrelevant to my performance

Could you imagine what would happen if someone took Mike up on his offer to call him with feedback?
“Umm, we haven’t been responding immediately to customers rfis etc. bc we’re severely understaffed and have been working 60 hours a week for 6 months to just get releases out the door, so you’re really just asking us to work 70 and 80 hours a week.”
Recalibrating is not “hey let’s Really focus, people “ lol
And all the svp and vp henchmen would love to know who calls to know who to layoff.

Is it just a skill issue or is it really hard to get promoted without bullsh-tting a lot in meetings?

Results received by Kevin, Stef & Senthil and they couldn’t be worse. Some of the worst / lowest in years.

They are trying to sweep them under the rug and write them off as people are always upset during times of change.

Kevin & Senthil called out repeatedly in comments for little to no ability to lead, motivate, communicate, arrogance, condescending behavior, etc….

They are trying their hardest to not share these results with the teams / larger organization.

If they aren’t held accountable we should stage a walkout fur a day to get CC attention.

I was hired about two years ago so I only know the cultural under this CEO and CEO leadership. Honest question for those who have been here for a decade or so - how does this culture compare to prior CEOs and leadership team? Better? worse? If different, then how?

Are there any long-timers that know how performance review rankings affect your chance of escaping these quarterly layoffs? Are only those with the "1" rank relatively safe?

As chairman of Frontier.. does John Stratton come back?

Maybe Mike Lanman and George Fischer weren’t also so bad; compared to what we had the last decade?

Remember when the 10 points of the Credo were stuck on every wall, printed and stuck on every desk.

Seeing my fellow Verizon team mates stressed about potential layoffs is hard. Seeing LinkedIn influencers rush in to ‘add value’ just to boost their own metrics? Infuriating. They act like they’re offering wisdom, but really they’re just feeding on the anxiety like opportunistic sharks. It’s deplorable.

What in tarnations is this company doing using Rootin and tootin as a title for anything? - Yosemite Sam

I know I have been away for a couple weeks due to vacation, CGDO, and illness so I did not attempt to make sense of those weeks. Most recent report is pretty accurate, but still wrong and understating my hours in the office, as always.