My 23 year old daughter has worked at Macys for over six months now, and we have had an issue with the manager calling her on days off to work or asking silly work related questions, it was to a point that every day she was off this manager would... — read more 

How true is it that signers will be gone next year? That managers and sales colleagues will be signing their areas?

I pretty much stopped caring about this company and devoted myself to looking for a new job. I'm leaving soon, but I'll always wonder if this leadership actually wanted to fix and save this company at all. Sometimes it seems to me that they are... — read more 

Saw the comment on the store with no bags. Well we are near close to running out of receipt stock, sales people running to support and attempting to use fulfillment receipt stock when fulfillment barely has any left.. They got sent home at their... — read more 

Looks like next year is going to be bad with 175,000 Jobs cuts per MONTH! in 2023.. This is why Macys seems to be only hiring PT in stores.. My guess is FT and high priced long term Managers will be seen the door..

Cosmetics and fragrances cross sales, is it only in neighborhood stores? It makes cosmetics neglected, because fragrances are easy and more commissions...

If you are worried about your store closing, here are some signs to look for to understand how likely it is that your store will be on the list in January. The more of these questions you answer with a YES, the more likely your store will be on the... — read more 

how is it possible that a store that was doing really well is closed, and a store that is in a desperate state is still open? To me it is beyond comprehension.

I've been working retail since 1989. I have never seen the complete and utter lack of awareness by a company in my life. I know its just not my store. We have been extremely busy with customers and we are out of shopping bags COMPLETELY!!!!! HOW... — read more 

How likely is that there will be Macy's layoffs? Any chatter, news or rumors?

My Time Card through My Day doesn’t show the Premium Holiday Pay category (hourly rate plus time and one half) for working Thanksgiving Day like it did last year. When will that show up?

I think ISM is really putting a lot on SMMs and Visual Captains, particularly. Retail is difficult enough as it is POST COVID, but ISM makes it a lot harder. In theory, it might be a good idea if every store had the perfect team, colleagues... — read more 

What exactly do we gain from sponsoring the Thanksgiving Day Parade? It costs us a lot of money, but I don't see any returns on that investment. It used to be a great brand awareness driver, I understand that, but I don't think it's been driving any... — read more 

How long can Macys have so many poorly run , dirty, messy stores and continue to make money? Incompetent, ignorant , ineffective and selfish store line and regional leaders, lack of training for new hires, lack of selling and support staff, no... — read more 

Enjoy this day to the fullest knowing what comes tomorrow, and then later in December. I'm thankful for my family and friends, including some amazing coworkers. That's also the only Macy's-related thing I have on my list. Hopefully, next year I'll be... — read more 

I just heard someone suggest that working in retail today entails being nothing but overworked and expendable, and wow, did that ring true. That has been my exact sentiment for the past year or so at Macy's. Particularly the extendable part. I am... — read more 

With possible store closures, I’m curious if store teams will be merged with closing locations and there will be more employees and managers in the stores left or if they will close and still trim teams in larger stores as well? I know BFD’s are... — read more 

Your store has not been meeting its sales goals for the past 2 or 3 years. The lease is about to be up on the building of your store and no agreement on a new lease appears capable of being negotiated. There is another Macy's or two within... — read more 

Mine are horrid, packed and totally unorganized….I’m scared to walk in some days. I clean the mess and two weeks later it’s worse than how I left it…so frustrating!

What if Macy’s corporation reopened some of the iconic retailers it took over in the past? I think that this isn’t out of question…. Even if it’s just one location. Can you imagine Marshall Field’s reopening one of its incredible stores again? The... — read more 

amazon is going to layoff 10,000 works.. now this should wake you up from your macys kool aid stand.. amazon is no1 and if they are failing so will macys..

If the people in charge read these, I’d like to ask if any of you have walked inside your stores lately? As a customer, I don’t want to walk through stacks of unpacked boxes when I’m shopping. Your stores are such a cluttered mess that I didn’t even... — read more 

A manager who was nearly fatally stabbed but survived protecting the clerk at the jewelry counter at Macy’s Mall of Georgia near Atlanta was fired, the robber came into the store with a kn--e and hammer and started smashing glass cases, Macy’s... — read more 

Has anybody heard of any changes coming to AST in the new year?

Does anyone know if we get our employee discount on all brands in toys R us? Or if we get an extra 10% back of house on toys tomorrow or is that just clothes?

I’m curious if the rest of the neighborhood stores will get the axe next year? My local store was on that list and it’s always busy and seen to be doing well.

what drives me nuts is that all of these people making all of these horrible decisions have never worked in a store or possibly ever set foot in one. They don’t understand the impact and don’t care. They get paid to answer emails and deliver bad... — read more 

I left Macy's six years ago and have since been working in another industry. I still have (mostly) fond memories of the place and the people I used to work with so I sometimes check this forum and lately all I've been seeing is ISM. Is there any way... — read more 

Anybody have any insight on what the company is trying to accomplish by cramming heavy markdowns in Q4 instead of taking them during Q3 to clear old merchandise for new goods? Floors and Stockrooms are packed at my store. I think what they are doing... — read more 

None of my colleagues are satisfied. However, those who really should see that ISM is a very bad idea, i.e. those at the top, do not see it that way. Maybe they will, but when it's too late?

When they chose to close the Lorain location that managed the entire POS system across all divisions what did they think would happen? Have a great Black Friday with black screens on dead POS machines. Ask yourself this.....do you walk into Nordstrom... — read more 

So I know someone who works at progess place here around Cincinnati. Oh that their job is going to be outsourced. They are cutting the team etc, at least they were given a heads up a few months out. Any one know of other jobs changing or being... — read more 

They are expected to act like the old Visual Managers without the training and the knowledge of them. And less pay and no help. Not to mention that their bosses, the SMMs have a VERY limited knowledge, if any, about Visual and don’t get much... — read more 

What was the experience like in your store yesterday with registers offline? We were told this was a snafu across the country and we only had less than half our registers working on a busy F&F Saturday. Lots of lines and complaints. Doesn't look... — read more 

So how is holiday visual going on in your store, now that there is no visual team? Yeah, yeah I know that technically the Visual Captain is supposed to get help from other support associates, but we all know that no one else is climbing 12 " ladders... — read more 

I hate this whole ISM experiment

Just wondering if my fellow SSMs (formerly known as ovm...mtm/ops/visual) are as stressed as we are at my store. Do your cxms help you with markdowns or merchandising? They don't at my store, which leaves everything to us as usual. Except now we... — read more 

Take a look at the fine print. Looks like employees will only get paid the extra $5 from midnight until the wee hours of the morning, NOT their entire shift. Does anyone remember the first Thanksgiving that Macy's was open? The extra pay was only... — read more 

It's been long enough for the growing pains to be over with. How many of you now feel that this was a huge mistake and how many have gotten used to it and think that it was the right move and that you can see positive outcomes resulting from it? Has... — read more