Let's talk attendance. I believe that the leads should be over attendance and the managers should be over the leads attendance. The reason for this this is that we have associates that calls out whenever they want and nothing is ever done about it... — read more 

I simply do not believe it. There may be some slight differences in retail, but I don’t believe there are companies where it’s significantly better than here. I'm pretty skeptical when someone praises too much or is too negative about something... — read more 

Folks, the execs and HR are monitoring this board. let's use this thread to tell them what we think needs to change.

I have never seen hours being cut the way they are now. Our club is so short handed, the front end lines are horrible. Long lines to get out the door also. Nobody to answer calls. What is going on ? I have heard the following reasons: It is due... — read more 

I am barely making ends meet. I work hard. I have been working hard for almost two decades and yet it's so hard to save any money. And I am not getting any younger. This is all just so disapointing. Sometimes I think I am depressed...

Perfect clubs! 24/7 no matter what. Nothing out of place, not a sign missing, not a pallet left in receiving, not one drop of blood in the counter, not one cake out of place, not one weed in the parking lot and not one person in line. That’s how a... — read more 

so now its the membership desk responsibility to process donations, cuz management is to lazy to come out of the office to do them.

so now in our club its the membership desk responsibility to process donations, cuz management is to lazy to come out of the office to do them.

PTSD from wearing masks. I was told if we were fully vaccinated we wouldn’t have to where one anymore. Then it became only food area’s. We are still being forced to continue to wear them in a Pittsburgh PA area store. According to the FDA you... — read more 

I have been doing this job for a long time and I understand why clothes need to be neatly folded. However, how much perfection is too much perfection? Folding the t-shirt perfectly has become the biggest source of frustration ever since we got... — read more 

Dear home office Where do you see 150 pallets is reasonable for a crew of 3 people? PM merchandisers do less and less while AM crew picks up all the pieces. I know HO reads these threads.

Coming out of YBM. Old dress policy is new again. No leggings/ jeggings. No ripped jeans. No shorty shorts. So hoodies. No logos. Doesn’t matter because no one enforces the dress code to begin with.

Does anyone know when the raise happened for forklift drivers? They used to be same level as regular merchandisers.

Does anyone know if we are getting our whopping 2% payrise?

Now, with so many people leaving voluntarily, all I worry about is how much extra work they're going to expect me to do each week as they continue to refuse to replace the people that are leaving. Another month or two, and I'll be praying for cuts... — read more 

Does anybody know if the gas attendants are on block schedules. We have 2 full time and 1 part time

It's good to cut hourly associates hours, maybe the supervisors and managers will stop hiding in the office and help on the floor.

Backroom associates, do you get a key to the compactor so you can keep up on the daily throws? At our club only managers and team leads can open the compactor which means that the garbage just piles up back there since the leads and management are... — read more 

We just won Club of the year, did 138 million in sales last year. Super high volume Club but now they are cutting full time hours from 40 to 35?! I thought 37.5 to 40 hours was considered full time??? Anyways they are so freaking cheap, we are... — read more 

I find it amusing when someone 'triumphantly' announces that he or she is leaving, as if both the company and the whole world will collapse because of it. Don’t get me wrong, I don’t think much of this company either, however, such an attitude of... — read more 

What would you do if ur CM is or has messed around with one of the assistants? There are rumors going around but also texts.

With the high cost of gas and inflation yet they want to cut hours in already understaffed departments and cut part time associates down to 4hr shifts but the clubs are busier than they've ever been. Way to take care of your associates when they need... — read more 

I'm thinking, the list of the worst things about working at Sam's would be really huge. I think the lack of organization might be the worst one, do you agree? Or are incompetent managers even worse than that?I hope that this forum is also visited... — read more 

Hello Fellow Associates…. Our wonderful management team is back at it… Targeting associates and sitting in the office watching is on camera!!

Apparently lead positions will be eliminated after the next Christmas season. Replaced with a computerized accountability system where associates have to acknowledge their completed tasks on a daily basis. And smiling at people at the cafe causes... — read more 

Once again this company has managed to waste away money! Wonder how much was spent putting self order kiosk at cafe just to take them out! Just like taking steel down, get rid of it just to turn around and order more to be put back up. Here’s a... — read more 

I'm all for employee empowerment, but how high does our starting pay need to be to actually get some competent people through the door? I started at $11, people who start today get $16 off the bat. How are we still not able to hire anybody who has... — read more 

I'm sick of compensating for the laziness of a coworker. It happens here that those who refuse to pick up slack for other people are more criticized than those who actually slack. It's crazy. Sam's expecting me to do someone else's job, while at... — read more 

What is the limit on Loa's a manager can take in a year. Our front end manager is always on leave. It's like every month she is off again because of her blood pressure, at this point she should just step back down to hourly because she can not... — read more 

Shameful

Did anyone else check their paystub today fro Thursday paycheck and see a line on there that says “lump sum payout?” Not sure what this is, not Sam’s share. I am guessing anyone who didn’t receive a 2% increase due to being at cap got a lump sum... — read more 

Wonder how many people know that got taxed for the blue shoes we got. Prize value $97.23 on your pay stub. Wouldn’t pay $5 for those tennis ball shoes🤣

Question for all you cafe leads and associates. How do you have it set up to ring up our members? I'm talking menu wise. I'm going off a piece of paper a cafe lead from years past gave me and it feels a little inefficient. It has all of the barcodes... — read more 

When are they gonna change the return policy back on the matresses. This has alloud lots of fraud in the clubs. Receintly we had two of our desk associates doing fraudulant returns on mattresses over $30,000 of returns on mattresses that they did to... — read more 

$1100 coming to me. Bo-m.

So over the past few months I have noticed that the opening manager is not walking the steel walk in the morning and correcting issues that could cause our members getting hurt in our club. She use to be a overnight team lead for years so she knows... — read more