#csuitechange

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Walmart CEO Doug McMillon to retire, John Furner to succeed

After over a decade in the position, Walmart Inc. CEO and President Doug McMillon will retire Jan. 31.

Current Walmart U.S. President and CEO John Furner has been elected by the board of directors to succeed McMillon effective Feb. 1, according to a Friday press release. Furner has also been elected to the board effective immediately and the company plans to announce his successor before the end of fiscal year 2026.

https://www.retaildive.com/news/walmart-ceo-doug-mcmillon-retires-john-furner-succeeds/805522/


Mike Fiddelke not the best option

I don't think that man is going to turn around Target. "I just watched 5 with Fiddelke: A Target Conversation" And it pi---s me off. I thought Cephas or Ashley Petzold ( She left Target in 2024) would be a good options for CEO. But No. Please keep on boycotting Target. I know Q4 is going to be sh-t


If It Was Just the AI Talking… Why Are You So Nervous?

For years, I said Hans Vestberg was the wrong guy. I said the “best network” narrative was smoke and mirrors, that billions in 5G spending without a monetization plan was corporate malpractice, and that leadership had no clue how to run a 21st-century company. And what did I get? The usual chorus of Verizon fanboys and PR parrots laughing it off and calling it “AI talk.”

Well… the “AI talk” just pushed your CEO out the door.

All those corporate cheerleaders who swore everything was fine — the ones who worshipped at the altar of “Ultra Wideband” press releases and internal town-hall buzzwords — are suddenly very quiet now. Because the board just did exactly what they insisted would never happen: they fired the architect of this slow-motion train wreck and replaced him with someone who actually understands platforms, partnerships, and profit.

Let’s be honest: calling it “AI” was never about the technology — it was a cheap way to dismiss what you didn’t want to hear. Because if you admitted the analysis was right, you’d also have to admit the leadership was wrong. And now, here we are: the leadership is gone, and the analysis you mocked is the new corporate strategy.

So keep sneering about “AI talking” if it helps you sleep. But know this — the future spoke, and it just fired your hero. All your PR spin couldn’t save him. All your LinkedIn cheerleading couldn’t rewrite the numbers. The truth bulldozed through the talking points… and left your corporate fairy tale in the dust.


Schulman’s appointment is a stop-gap measure, eventually, Sowmyanarayan Sampath, is likely to take over

https://www.fierce-network.com/wireless/verizon-taps-ex-paypal-virgin-mobile-exec-new-ceo

Analyst thinks Schulman’s appointment is a stop-gap measure and eventually, Sowmyanarayan Sampath, Vestberg’s heir apparent, is likely to take over. Sampath is currently CEO of the Consumer Group at Verizon.


Dan Schulman, Summary Profile

Facts, short interview excerpts, and a forward-looking analysis of how he may lead (some AI, some custom):

Dan Schulman

  • Current role: Chief Executive Officer, Verizon Communications, effective Oct 6, 2025. He succeeds Hans Vestberg, who becomes a special adviser through Oct 4, 2026. Mark Bertolini becomes Board Chair.
  • Age: 67. Recent context: Verizon is pushing to reignite growth and integrate a pending Frontier Communications acquisition targeted to close in early 2026.
  • Education: B.A., Middlebury College 1980. M.B.A., NYU Stern.

Career highlights

  • AT&T: 18 years, rising to president of the consumer long distance business and the youngest member of the company’s top executive team.
  • priceline.com: President and COO, then CEO.
  • Virgin Mobile USA: Founding CEO, took it public, later sold to Sprint Nextel. Post-deal he led Sprint’s prepaid group.
  • American Express: Group President, Enterprise Growth, focused on new digital payments and partnerships.
  • PayPal: CEO from 2014 through 2023, leading its spinout from eBay in 2015 and subsequent platform expansion.
  • Selected moves: push for crypto features and a super app strategy, and the roughly 4 billion dollar acquisition of Honey to deepen consumer engagement.
  • Verizon governance: Director since 2018, elected Lead Independent Director in Dec 2024, now CEO.

Key Accomplishments:

  • Customer 1st
    At PayPal he implemented Customer Choice so users could pick how they pay. He noted that the day it was announced, the stock fell 9 percent, yet two years later PayPal reported 70 million incremental customers and lower service calls.

  • Profit Driven
    He is associated with a measurable approach to employee financial health. PayPal introduced the Net Disposable Income metric and moved hourly and entry-level U.S. employees from roughly 4 to 6 percent NDI in 2019 toward mid-teens by 2021, with a goal of at least 20 percent.

  • Crisis Response
    During the 2018-19 U.S. government shutdown, he initiated up to 500 dollar, interest-free advances to furloughed federal workers, committing up to 25 million dollars.

  • Telecom Expertise
    Schulman has prior P&L leadership in wireless at Virgin Mobile and Sprint’s prepaid unit, which gives him domain context for Verizon’s mobility and broadband markets.

Some interview excerpts:

  • On motion and risk: “There’s a philosophy in martial arts which is, ‘Never stand still’.”
  • On choosing the customer over margin: “If we really are going to be a customer champion, what we need to do is give customers choice.”
  • On short-term pain: “The day we announced it, our stock dropped 9 percent.”
  • On purpose: “Profit and purpose are fully linked together.”
  • On values: “Values can’t be propaganda. They have to be something that you not just say, but you do.”
  • On day-one priorities at Verizon: “Verizon is at a critical juncture. We have a clear opportunity to redefine our trajectory.” Also, “reduce our cost to serve, and optimize our capital allocation.”

Let's predict how he will lead at Verizon (guessing, but still):

  • Customer-first offers, simpler choices
    Expect emphasis on plan clarity, fewer gotchas, and tools that increase perceived value without price-only competition. This mirrors his “customer champion” approach that traded short-term margin for long-term engagement at PayPal.

  • Cost to serve and digital self-service
    His own language points to lowering cost to serve. Look for pushes in app experience, proactive care, and churn-reduction through analytics so service costs fall while NPS rises.

  • Growth (bundling + ecosystem expansion)
    At PayPal he broadened the platform with new features and Honey’s path-to-purchase data. At Verizon, comparable logic could show up as smarter bundles across mobility, home internet, and perks that deepen engagement rather than discounting alone.

  • Capital Mgmt
    Telecom is capital intensive. Expect tighter capital allocation guardrails that tie spend to measurable growth in market share and cash generation, consistent with his opening memo themes and the company’s reiterated 2025 guidance.

  • Workforce
    His record suggests a belief that better employee economics and inclusion improve outcomes. While Verizon’s footprint and labor mix differ from PayPal’s, watch for selective moves that support frontline productivity and retention.

  • Telecom operator basics + fiber execution
    Schulman inherits a network built during Vestberg’s 5G push and a pending 20 billion dollar Frontier acquisition aimed at fiber expansion. Expect a pragmatic focus on fiber passings, broadband adds, and unit economics while integrating the deal if it closes as planned.

  • Purpose/Pragmatism
    He is outspoken about acting on values. In a regulated, politically scrutinized sector, expect careful calibration so purpose initiatives remain tied to customer trust and operating results.

What to watch in the first 12 months

  • Postpaid phone net adds, phone churn, and ARPU trends vs AT&T and T-Mobile. Context: Verizon seeks to regain momentum in a highly competitive market.
  • Broadband and fixed wireless net adds, fiber build milestones tied to the Frontier integration timeline.
  • Cost-to-serve metrics and digital adoption rates following any app or care redesigns.
  • Signals on capital allocation and any portfolio or pricing simplifications in mobility and home.

You can use Google to find this:

  • Verizon announcement and Schulman’s day-one remarks.
  • Breaking coverage of his appointment and competitive context.
  • Customer Choice case and measured outcomes at PayPal.
  • Employee financial wellness program design and results.
  • 2019 shutdown advances for federal workers.
  • Honey acquisition rationale.
  • Earlier telecom roles and Sprint-Virgin Mobile deal context.
  • Background on education and early career.
  • Latest coverage on Schulman and Verizon.

The new guy was brought in for a reason

There will definitely be changes. Given his track record, he might actually introduce some positive ones, but he could just as easily roll out sweeping changes that hurt all of us. Never forget who CEOs really answer to. We’re always at the bottom of the list when it comes to anything but cuts.


Chief Corporate Affairs Officer out!

Announced via internal email by the old boss. Wondering if this was a condition for the new bosses arrival? Any smart financial leader worth their salt would look at the billions in lost market share due to a crisis of their own making and realize this needed to be done.

Honestly it surprised me it took this long, they presided over one of the most epic PR failures of modern time. It’ll be studied in communications classes for years to come. No cake at this going away party. Nobody “retires” in their late forties.


CDO/CIO Gone and Good Riddance

CDO, then CDO/CIO, then CDOA/CIO is laid himself off by taking another job. The sad thing is he has taken credit for the work of those who earned their jobs without a friendship with Christa Quarles.

  • he did not lead an overhaul of the company's platforms, IT infrastructure, and business applications to improve security and facilitate more efficient operations.
  • he was given a fully secure an operational infrastructure. Under his management he lost two very savvy infrastructure leaders along with other managers and ICs who didn't trust his experience or the people he hired from OpenTable.
  • we are hosted in AWS and Azure mostly and all the operations were already efficient and secure
  • nothing changed regarding how the company used data as the team responsible is very savvy.
  • there was nothing to modernize considering AWS, Azure and GCP along with the rest of the SaaS apps the prior CIO and security leader implemented.
  • the Senior Director, Global Services left as he didn't trust him nor Christa.
  • the CTO had to obtain an updated SOC2 Type 2 after Grant and the CISO let the certification lapse for two years.

Oracle bloodbath continues

https://x.com/thejobchick

"Oracle Layoffs are intense.

  • Entire orgs are getting blindsided.

Cloud, Comms/Marketing, Engineering, Ops, Sales
Directors, ICs, even SVPs - all levels.

Remote and in-office. Top performers. Doesn’t matter.
People with 7, 13, 18, 20+ years at Oracle… gone!!

I was told- If you got the email for saying 'Project Updates' - that’s the bait.

You join the call.
An HR rep read a statement.
Access cut within 5 minutes.
Laptop wiped. That’s it.

  • Some management didn’t even know.
  • RIF decisions weren’t made by your manager.
  • Not even your manager’s manager.

People found out their reports were laid off AFTER the fact... then they got cut next.

SaaS execs were reportedly told:
“Cut 10–12% of workforce by end of year.”

And yes, I'm being told some H-1B workers are being impacted as well.

This morning:

  • SVPs laid off
  • Longtime employees ghosted by leadership
  • 1/3 of some teams already gone"

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Other posts say Oracle Bangalore employees are working 1-2 hours daily and VPs visit the office 1 day a week only. True?

Oracle stock down almost $20 in the last week.