Topics regarding layoffs at Wayfair Inc.

Topics regarding layoffs at Wayfair Inc.

Jan 19 Layoffs

Senior Management let it slip that they received an email stating that they should be expecting layoffs on Jan 19th. Please take care everyone. This company clearly doesn't.

What's the count?

I know that someone reading this knows. What's the number? Any severance information?

January 19 layoffs

Can you please let us know where this info came from? I don't want to stress over it - I have plenty of things to stress about in my life without adding unnecessary fuel to it - unless there's something really happening later this week. I'm... — read more 

Layoffs coming???

Everyone seems so unmotivated, scared about losing their jobs, has anyone heard anything about more layoffs? I haven’t seen anything come up in the Warn?

Wayfair Layoffs 2024

Share any updates you may have about Wayfair layoffs? Any chatter, news or rumors?

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| 3750 views | | 3 replies (last January 11, 2024)
Post ID: @OP+1qkTtOz8

A very weird email from CEO

This is an email we got yesterday from a man who is furious at why his subordinates are not saving the company money. Prepare for layoffs early next year…

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| 2111 views | | 4 replies (last December 19, 2023)
Post ID: @OP+1q3x7zqI

Possible Chapter 11 Bankruptcy

Metrics have increased tremendously, but meeting bonuses have reduced greatly as well. This means that there is more pressure to perform exceptionally well even in situations where customer satisfaction scores (CSATs) may not fairly represent an... — read more 

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| 1860 views | | 2 replies (last November 30, 2023)
Post ID: @OP+1pQx46tW

More layoffs today

Should we be expecting this every Friday until no one is left?

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| 2430 views | | 6 replies (last November 28, 2023)
Post ID: @OP+1px0eDvm

Layoff Fridays

A number of TAs and recruiters were let go last Friday. Who is next?

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| 1780 views | | 5 replies (last November 13, 2023)
Post ID: @OP+1plBY45H

Another Layoff?

Rumor is there will be another layoff. Has anyone heard the same? What the impact will be?

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| 1530 views | | 4 replies (last October 13, 2023)
Post ID: @OP+1oWOqVFR

Layoffs at Castlegate?

I heard rumors there are redundancies/layoffs at our fulfilment centre Castlegate. Anybody know if this is true?

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| 730 views | | 1 reply (October 4, 2023)
Post ID: @OP+1oUkkxsa

Layoffs today

Nothing major, but several teams were hit. I don't think there'll be more moving forward, at least for now.

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| 1870 views | | 5 replies (last October 3, 2023)
Post ID: @OP+1oJYOwsb

After 6 years in Care Im done

They changed our metrics and starting October 1st we are held accountable for all full replacements, refunds and discounts on damaged or lost items. This metric has no bearing on our work performance but we are held accountable for carriers... — read more 

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| 1210 views | | 4 replies (last October 14, 2023)
Post ID: @OP+1oFX35dF

New metric changes

Metrics are changing Oct 1st its gonna make it impossible to do our jobs without being put on PIP or getting fired. No one will be able to meet the new metric goals. I feel like this is by design so they dont have to lay people off in customer... — read more 

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| 1060 views | | 3 replies (last October 14, 2023)
Post ID: @OP+1oljNy26

Outsourcing customer service roles

Email sent out this morning telling us about exciting news that they are outsourcing work to an off shore partner. This is the start of the customer service roles going off shore. Be ready for it.

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| 690 views | | 1 reply (September 29, 2023)
Post ID: @OP+1ogOk6xX

This job is not worth risking your health

I think that if I had stayed here a little longer, I would have developed serious health problems due to the high exposure to stress. I don't think there is anyone who hasn't experienced a negative effect on their health after years of working... — read more 

Increased workloads

I am not exaggerating at all when I say that I am now working for three people. I'm completely exhausted, but I know I'm not the only one. The company is squeezing people more than ever. Can anyone here compare their workload now to, say, a year or... — read more 

AI will be taking over customer service roles

https://finance.yahoo.com/news/wayfair-ceo-ai-is-helping-our-human-customer-service-agents-outperform-150525709.html CEO said the AI is outperforming the customer service agents. They have removed the phone number from the site, and directing... — read more 

Looks like they are quiet laying off people…

In all service departments KPIs are changing by ridiculous amounts and based on where teams are right now, almost no one will bonus. They are also making workloads more increased for many. Seems like they don’t want the bad PR optics of doing another... — read more 

Don't be naive

6/5 - Email from Niraj - "we are not planning another company reduction in force..." Let me see if I get this straight. After everything that has happened, after all the times we were gaslit by the management, you are saying you believe a word... — read more 

I try not to worry about the rumors

It's hard to be focused on work when there are so many rumors about cuts. Regardless of whether these rumors are founded or not, they still make me very nervous and anxious. However, I don't believe that anyone here feels particularly safe... — read more 

More layoffs? Ill let you decide

WARN Notices - Worker Adjustment and Retraining Act (WARN) Notice of layoffs Rapid Response's early intervention services can only be initiated when the Commonwealth of Massachusetts or the MassHire Department of Career Service's (MDCS) Rapid... — read more 

Sh-t Severance pay

Hey did anyone else get like nothing for Severance? I got 4 weeks for the 3 and a half years. Very disappointed.

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| 2580 views | | 6 replies (last February 6, 2023)
Post ID: @OP+1kU11HHB

Associate

This was a hard day. Wayfair fired many talented and brilliant leaders. This is a low blow and is a great and heavy loss which the company will never recover from. They fired people who embodied their ridiculous People Priciples culture. Many... — read more 

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| 2660 views | | 6 replies (last January 31, 2023)
Post ID: @OP+1kNkGJhb

There are still plenty of available jobs

Despite a wave of layoff announcements, it’s still a good time to get a job, career experts say Despite mass layoff announcements at major tech companies this week, the overall job market remains strong, experts... — read more 

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| 1111 views | | 1 reply (January 20, 2023)
Post ID: @OP+1kMRk8mO

Layoffs to continue, but they expect productivity

I don't remember the atmosphere ever being worse than it is now. I don't intend to spend the coming months thinking and worrying about whether I'll be targeted by layoffs nor will I be trying to do do my best, because some of the best employees... — read more 

The layoffs are incredibly heartbreaking

Several great friends were affected and are still recovering from the shock. The company lost great employees as well. I'm not sure who made the decision on who to lay off, but I can guarantee it was not based on performance. There is a lot of hurt... — read more 

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| 1590 views | | 3 replies (last January 20, 2023)
Post ID: @OP+1kMOMbXp

Wayfair Sucks

I have lost my appetite. The company sent out new opportunity emails to the associates impacted. During this 10 minute meeting, all the impacted associates cameras and mics were turned off and two very happily smiling women told the associates that... — read more 

Sc--w this company

What a joke. Load up with as many consultants as possible, and then slash workforce. This company is no better than some person creating a Shopify drop shipping company from their basement.

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| 1231 views | | 1 reply (January 20, 2023)
Post ID: @OP+1kM8nPfl

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