Thread regarding Wayfair Inc. layoffs

Layoffs today

Nothing major, but several teams were hit. I don't think there'll be more moving forward, at least for now.

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| 1871 views | | 5 replies (last October 3, 2023) | Reply
Post ID: @OP+1oJYOwsb

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I haven't heard of any L2 CS managers being let go in Europe/America? This thread is rubbish

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Post ID: @bhsa+1oJYOwsb

I confirmed Monday from a reliable source that we are offshoring CS to the Jamaican team who will be Skill 3 and take all forms of contact. They are a cheaper and more reliable workforce

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Post ID: @7syc+1oJYOwsb

Castlegate was last week. The week before was home delivery. They are hiring off shore for customer service.

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Post ID: @4blq+1oJYOwsb

L2 CS managers were let go

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Post ID: @3sqv+1oJYOwsb

What depts or teams were affected?

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Post ID: @dns+1oJYOwsb

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