Today, Neeraj announced Jen Merlin is retiring and Gerald Wilson will be the interim replacement. The message closed with over the next several months, he will determine the organizational needs associated with this change and share more as he is... — read more 

My answer to that question is that the company culture starts at the top.

Had nothing to do with performance. It was all about headcount and salaries. All the low performers already got released a couple of years ago. Last October’s wave of layoffs included high performers. This is the sad truth. There are very few low... — read more 

I understand a lot of those laid off were older employees.

Did the exec team not tell everyone the bank is under a cease and desist order- https://www.occ.gov/static/enforcement-actions/ea2022-008.pdf

We never got any great answers for the questions that actually mattered to us.

USAA saying the recent layoffs “are a normal part of running a healthy business during an economic downturn,” is ridiculous. Laying off your compliance, regulatory, and risk governance teams (not just individual employees) leaves a huge gap in the... — read more 

The current layoffs are the most lazy, low research output from bad executives. Calculate the cost saving, it’s not not more than $200 million. Compare that to any budget in any department and the potential room for efficiency. So many sycophants get... — read more 

The current return to office policy is a nightmare and is at her direction. She clearly isn’t qualified for the role she fills and HR has gone from bad to worse. There has not been one good thing to come from her or HR. It’s pretty pathetic that... — read more 

https://sanantonioreport.org/usaa-companywide-layoffs-economy/

Wayne Peacock must go. Wayne Peacock must go!!

Although Wayne Peacock should not burden all of the blame he has not done a very good job navigating the waters. Under Wayne's watch USAA has seen AML/Risk & Compliance concerns coupled with large fines. Recently the OCC called out USAA Bank for... — read more 

It's not easy to deal with being laid off. It can be a total shock to your system when it happens, leaving you feeling uncertain and uneasy about what the future holds. I've been through it three times and it doesn't get easier. But here's the good... — read more 

It’s so sad that this once great company has become such a toxic mess. Group think, check the box low quality solutions. Management by coercion and intimidation, micromanagement. Members deserve better. (Members and employees who are also members)... — read more 

Can anyone tell what severance package they got for recent layoff?

The SA Express article and the P&C Specialist article both state we are also reducing office space. Any one heard anything on that?

I am very disappointed and angry because I've realized that these layoffs are not performance related at all. I know some people who had a very good performance review but were informed that they are no longer needed here. It's so... — read more 

I've seen everything from 500 to 1,700.

They laid off entire teams. Mine included. Said our positions were unnecessary. We all had almost 20+ years or more of experience. We are being replaced by off shore contractors.

Usually we don't have layoffs on Friday, but considering how many people were cut yesterday I wouldn't be surprised if they left more for today. Is there any chance that somebody knows for sure if layoffs are done or not? Either way, it's not going... — read more 

The number of employees who were impacted is around 475, but the number of contractors that were also let go is unknown. How many do you think were cut?

Amala in India to meet HCL and TCS CEO next week.. Job cut are prep for offshore

Whole teams are being let go across the organization today. Over 1000 alone in IT. What a sad day!

Wayne wants everyone back in the office. Directors and other leaders are already being pressured or required to come in as an example to everyone else. Coming into the office is seen as a sign of “engagement” and of “leadership” these days. If you... — read more 

On the cnbc website there is a good article titled "A psychology expert shares the 7 toxic signs of ‘highly insecure’ people—and how to deal with them" (search falk 7 signs). Here are their most common toxic behaviors, according to Harvard career... — read more 

Per P&C specialist article, USAA UW losses were 2.4 Billion (more than the lizard) in 2022. But an article in SAT Express says CEO doubled his pay last year. All execs saw an increase in their salary last year.

armageddon time for gazillion contractors in the ecio organization in mar and april ‘23. mark thy words, heard it here 1st!

If anything is going to finally get me to quit and leave this wretched place it will be RTO. There is no need for it. None. Our productivity is just as good if not better currently. I can't understand why they would want to mess with that. I have no... — read more 

Wayne has totally destroyed the internal culture and is actively dismantling the IT infrastructure that drives this company. He brought in Amala who is essentially just a hatchet lady. She has brought zero ideas on how to service our members. Wake... — read more 

If I put my notice in now (Feb 17) will I get my bonus payout? Or wait until payday? USAA is such a dumpster fire...

I've been made aware that I will receive a 6.5% raise for 2023. While that may sound decent on the surface, I need to factor in the inflation rate/cost of living increase is also about 6.5%!! Therefore, this doesn't seem to be reflective of my... — read more 

Managers have been asked to submit names of people who should be laid off. This is based on if you are doing "high value" work if you "performed well," or as we all know, is the most important criterion - if you are liked enough. At USAA, all things... — read more 

What is wrong with these managers? All the bs comes down to the bottom line employees when it’s the manager not doing their jobs. Idk what to do with mine he made it clear from jump he don’t want his boss bothered so going to his boss is out the... — read more 

Be alert, watch them.

There seem to be quite a few 'expense reduction' meetings - be ready for change. Projects delayed, funding cut, people changing roles. Don't think it will be just the other guy or CoSA. This looks like a substantial change in the way we do... — read more 

Wayne and other leaders act like it’s about the members. I bought into this, hook, line and sinker. Does anyone really care? Or does it get lost in the middle? First line managers would rather support the cr---y vendors versus the members. The... — read more 

The ECIO line of business plans to do a ~10% reduction in capital expenses, ~18% reduction in operational expenses. This WILL translate to a layoff of IT employees. Your projects will be cut to bare bones. P&C will also have to reduce expenses and... — read more 

If leases aren’t renewed and it’s mainly claims in the office will people be wfh or paid off?