I've been browsing this site for a while now, and I don't see anything that tells me that this is any different from the way things have worked since the beginning of time......Correct me if I'm wrong.......

Which one is the problem? Are agents just faces of the office with no knowledge? Are staff just random people off the street? I ask because when they call in there’s just no way you can talk to customers with such a lack of knowledge about the... — read more 

It's not as if there can be any consequences or repercussions for the leadership over it. Customers have proven over and over again that they don't care. They keep getting rid of American workers for much cheaper foreigners and nobody gives a damn... — read more 

Wow, HCL has a lot of problems, but despite this, and as explained below, they were chosen for this outsourced job. It's odd that a risk-averse company like State Farm would want such a dubious company to take over the infrastructure that keeps our... — read more 

This choice to outsource American jobs is discriminatory against Americans, and lacks D&I initiatives. A class action lawsuit, similar to those filed by Disney employees when they were outsourced to HCL, appears to be... — read more 

I have worked in several companies in the industry so far and yes, mostly everything is shrouded in secrecy, but it seems nowhere more so than here. I'm interested in the details of what's happening to the ET people, but State Farm seems to have... — read more 

IMO SF never fully recovered from the last IT transformation. Mgmt screwed up so badly 5 years ago and this HCL move is a Hail Mary in an attempt to recover. Why these huge disruptive moves? How long do you think this will take? Minimum 5 years. And... — read more 

SF posted on its intranet the following about contracting with HCLTech. "One of HCLTech's core focus is infrastructure and technical support, which enables efficiencies and service improvements that would otherwise be difficult to achieve with our... — read more 

Progressive has passed State Farm in Auto. We are #2. So while the CEO collects his bonus, the rest should be worried about job security.

You can ask employees to keep terms and conditions of employment (salary, bonus etc) confidential....but you can't take action employment action against those individuals if they do discuss the terms of their employment with others. Are you so... — read more 

When did we stop having performance-based layoffs? When did cuts go from being about getting rid of low performers to a numbers game that causes some of the best people (those with the highest pay) to be kicked out? How is it a good thing to get rid... — read more 

First of all I want to say, I’m sorry for the employees that are being forced out of State Farm and are forced to go to HCL. Can you tell me what are the details of switching companies? What happens to,your pension? What happens to your PTO... — read more 

SF is going to continue to outsource just like the announcement this week! First of many to come to save money! Once the growth is stopped, (Big Dog 2.0) they will start transitioning out anyone left with tenure. U/W with the automation/policy... — read more 

While many here face the fear of losing their jobs, others are more concerned whether our systems will get better after all this...........

The HCL shell game to ultimately reduce staff on antiquated technology was hot 3-5 years ago, but now it's risky business due to World economics. What's going to happen when India goes the way of BRICS, and what US companies pay for their IT... — read more 

The timing of February / March seems suspicious and I’m worried that the HCL sign-on bonus is meant to replace our end of year bonus, does anyone know for certain what’s happening?

I am afraid that the opposite will happen. It's not impossible, right? All this affects the overall morale in the company, which was already very low. A drop in morale affects productivity. Besides, I don't know how much outsourcing will appeal to... — read more 

So as everyone knows, SF as a company gives 10% of employees over 3s, 80% will get 3s, and 10 % that get below 3s every year with yearly reviews. What I don’t get is how employees that get over 3s do it? I’m in claims and everything is tracked, yet... — read more 

This is serious. State Farm plans on letting all of ET go within the year. There will be 4 announcements (1 per quarter). State Farm has decided that they are not a technology company, but an insurance company and will cut back completely on ET... — read more 

Given that their reputation is very bad, I honestly would never accept to go to HCL unless I knew that I would not be able to find any other option for a long time. How many of you would rather resign than accept going to HCL? It wouldn't... — read more 

There is already some speculation that the leadership intends to outsource the entire department and not just specific areas within ET. What is the probability that this will happen?

This here proves what State Farms plan is. They hiding behind this company to make cuts. I plan to look outside you can't trust what's coming. https://www.thelayoff.com/t/14SIKd10

They just changed the rules for severance yesterday to hold people hostage today. Sorry ET folks.

They work closely with HR. Your IP has been shared with SF. Lawsuits are currently on the way to both SF and this website. You've been warned.

They don't care that employees are anxiously waiting to find out how many people will be impacted, whether the cuts will apply to the entire department or specific areas within ET and other details. This goes to show, once again, that for them we... — read more 

Who is impacted? What is the effective date? Is anyone getting a job offer with HCLTECH? Are all the jobs moving to India? Did management lose their jobs? Executive?

You could all be sewing sneakers in SE asia for pennies a day.

Good bye pension and lazy employees

Anyone have the tea on what’s going to be announced?

Wasteful management everywhere. Ridiculous job positions at SF to create ‘work flow’ and to think of new ‘ideas.’ The rot starts at the head.

So no one posted about them mandating call center employees in the office 5 days a month “for the culture”? I thought that’d be bigger news. Why have me in a cube when I can do it from home better and save $$$

Left SF because it was not what they signed up for and how long were they with the company?

When taking PTO and FMLA protected days is it normal procedure for those days to be used against you and written in your final write up for the year? I feel like TM’s may be opening State Farm up for a potential lawsuits.

Does anyone know what the big life meeting is about tomorrow? I’m worried a return to office demand is on the way.

The only post I see here that has anything to do with layoffs, is about GEICO layoffs.

Why is this no longer the place where people like to work?

SF could reduce employee turnover if it wanted to, but it seems that turnover is still not a concern of our leadership, given that they are not doing anything effective about it. I wonder when they will finally realize how many problems arise from... — read more 

I think this is an important read. I hope Tipsord gets over being motivated by personal wealth. He should donate his outrageous bonus to improve operations and salaries at the front line. How can the Board agree to this, it is a back scratching... — read more