#leadership

Politics over work
Preferences over people
Too much favorism

Such mind set allowed to grow Arista

All DC leaders should be fired in next layoff

I worked for Fiserv in 2011 and 2012. We were trying to merge platforms. What a nightmare. At the time they didn't believe in Project Managers (maybe that's not a bad thing). But it was total chaos. I have no idea about the outcome. But it was just to much for me to witness. I moved onto FIS which was a step up from a discipline standpoint. God bless all those who are going to gethurt by all this. There are a lot of senior leaders who simply dont care. That will change some day. But probably not in my lifetime.

WTF!

The nerve of the Stink to show TV ads stating that AT&T provides secure business services when Toxic-T has lost hundreds of thousands of customer's data multiple times over the last few years.

The Stink thinks everyone is d-mb when the Stink is the dummy! Well, that and the Stink is a POS!

Want a change in public perception? Take bold risks and reverse course from what has transpired from 2016 to now.

1) Take advantage of these commercial real estate discounts. Let's buy small offices in our Top 50 markets. Have a space for all of our channels to collaborate regionally. Let's bring more headcount to Customer Service in America and away from India, Philippines, etc.

2) Lets actually own our Network again Network engineers who are part of the V-team (non-contractor). Why don't we have large Verizon branded Network Trucks and Vans outside of our FiOS footprint? We need our network to be VISIBLE.

3) It was really motivating for all V-teamers to see Hans enjoying himself the last 9 years at NFL, NBA, and NHL games. Really?? it seems that's all he did was post morning running videos and having fun at our expense. Let's have less of that Dan. Let's actually meet and have discussions with your employees across all channels.

Lastly, Dan, let's use your Fin tech background and connections and lets make it clear we are part of this A.I. and American Crypto movement. Verizon strategic crypto reserve? Verizon customers earn crypto rewards? It would put us in limelight for bold change and get on the radar of this current administration. Who is BIGLY on America First companies and companies bringing back American Jobs

As you are making personnel decisions you should know that he must go. He was Frank's lawyer for a decade with a one year break when he was picked second to the Fiserv lawyer. Think about it, he has been at every advance meeting of earnings as the top legal and compliance official. He has been in every conversation about audit, compliance, governance and not ONCE did he ever say hey Bob and Frank maybe that is too aggressive we shouldn't do that???? Also, oddly he was given "operations" responsibility, was that to detract from his responsibilities for legal and compliance. Did that compromise him or at minimum distract him from his role as Chief Legal Officer. I think you or anyone would know that he was either complicit or incompetent and as a CEO you need a Chief Legal Officer who is trusted.

You just knew that when Frank got in there, he was going to f*ck up SS and it was going to cost all of us.

Dave Watson is stepping down (yay!) and will become vice chairman.

Steve Croney (why?) is replacing Dave Watson.

Pretty sure if you want to change the trajectory of the company, stop hemorrhaging subscribers, and increase revenue, you shouldn’t promote someone who has been a leader during the hardship times.

Guess more layoffs beyond the latest announcement is in our future for 2026.

Another set of disastrous results, yet another excuse of word salad - "While continued macro volatility and near-term uncertainties on government funding decisions weighed on transactional print this quarter“

RESIGN NOW CEO !

the talented leaders left in 2019/2020 and made bank at other companies. the current group went along with the plans that just sank the company and much of that equity has evaporated

I’m guessing the VEC isn’t the answer to everything then. HCL appears to have been a disastrous strategic move, or at least very poorly executed. It just feels like that whole area needs to be completely changed around so it finally puts the customer first. I’m hoping for more investment and better leadership

These Managers provide conflicting directions which they don't even understand and are USELESS......waste of space. Fiserv needs workers.

Your leader knew and did not tell you sooner.

The person who shook your hand and smiled at you in the elevator knew and didnt tell you sooner.

The Meetings you were not invited to was not coincidence but deliberate.

The Conference you went to and your Sr. Leader said your jobs were safe... lied to you.

Those friends that say they will keep in touch, soon will fade. Remember this for you are even in this situation again you will be able to read the signs sooner.

I’m wishing the new tech team all the best, man. It was about time we got some fresh tech and ki-led it at what we do. I’m stoked for our company and hoping for more wins.

https://www.morningstar.com/news/marketwatch/20251029375/fiservs-former-ceo-left-the-fintech-company-in-crisis-trump-put-him-in-charge-of-social-security

Xerox's decline has been nothing short of alarming. Over the past year alone, we've witnessed a staggering 59.6% drop, bringing the decline to 80.26% since 2020. Leadership is the cornerstone of any thriving organization, and I'm utterly perplexed by why Steve B remains at the helm amid this losing streak. When I joined the company in 1999, my stock was valued at $70.58; today, it languishes at a mere $3.43.

I've sat through his last dozen or so town halls, and it's clear that Steve has a knack for serving up a buffet of excuses, each one seemingly more inventive than the last. A close friend of John Bruno confided that Steve B's golden parachute is now a financial burden, and no sane executive is eager to captain this sinking ship. Steve's compensation must be recalibrated to reflect the dismal stock performance. John Bruno has yet to add any value, and Louie Pastor seems to be draining the company's vitality, all while we (the workers in the trenches) continue to bail water from this floundering vessel.

The board has been covertly seeking a way to oust Steve, but they're caught in a quandary with this 125-year-old institution—there are no willing successors. And if Steve were to step down voluntarily, the personal cost would be too great for him to bear.

Is Joey available to go tell Frank he is a fraud and low life parasite? I remember Frank on the all hands calls in 2014-15 saying he was a real estate guy and did not know much about payments. That was probably the most honest thing I ever heard him say.

Also remember Franco used First Data money to buy thousands of copies of his side-kick Joey's lame book, and mailed it to employees. I read it, a complete waste of ink and paper, and used it as a door stop for awhile until a flood in the office made it moldy.

I don't think that man is going to turn around Target. "I just watched 5 with Fiddelke: A Target Conversation" And it pi---s me off. I thought Cephas or Ashley Petzold ( She left Target in 2024) would be a good options for CEO. But No. Please keep on boycotting Target. I know Q4 is going to be sh-t

I want to understand how much control a Sr director or above has when it comes to saving their favorites over people who actually work?

I know atleast 5 people in my org who got hired because they are related to so and so leader in one way or another. You can tell how bad they are at their work.
They could not even get hired based on their own capabilities.

Am I crazy or did that town hall this morning not give insight to anything? The only time Farley talked about rto was how personal he took the conference room hack but the culprit has been found and fired. Being the first GTH since this policy went into effect and not addressing it in the slightest is such a coward move by leadership. How does he get paid 20mil + gifted jerseys to drive around Utah in a Bronco and give these sh---y town halls?!

https://www.wsj.com/business/c-suite/fiserv-erases-30-billion-in-market-value-after-new-ceo-pulls-guidance-63c8ba9f?st=erghX1&reflink=desktopwebshare_permalink

Anybody listen in on the call with the fighter pilot this morning at 9 am talking about Leadership? What a bag of hot air! I wish I had a dollar every time he said ‘fighter pilot’ I got nothing from that call.

She is in India shopping for more sweatshops to outsource more onshore ELV and resulting in more layoffs.

Where are far left, far right, maga, union type people not talking about this?

F&&@ing Greed.

Congratulations leadership team! You’ve wiped out 7 years of growth in 2 quarters - but don’t fear…This new leadership team will bring it back - even though they haven’t got the first clue how to address the complexities of the various acquisitions of the last 2-3 decades.

16 core platforms to 5!..Yeah, right. If you force a bank/cu customer through a conversion then they will RFI/RFP to the competition and you will probably lose that client for causing them pain. Add to that the continuing shrinking of the FI business in the US through acquisition, merger and liquidation…It’s ugly!

The fact that the CEO threw out Agentic AI as the savior technology within the first few minutes of the presentation just shows they’ve been spoon fed by their consulting advisors (e.g. McKinsey, Bain, etc). There isn’t a single person in the leadership team that can describe how that would work against their biggest problems - i.e. Customer Satisfaction.

Let’s see how this changes for full year results.

The collapse of Fiserv should be a warning sign for every US citizen. The executive branch of the US Government is operating in the same way as Fiserv...even some of the same players are involved. The outcome will be the same. Find a safe haven for your assets and buckle in because this will be a wild ride!

Anyone know when the next major round of exec stock vesting is? I'm guessing with so many 32+ folks seeing the internal writing on the wall: disorganization, complete lack of strategy, 996 culture, etc that there will be selloffs and a quitting spree.

"[Schulman is] facing an uphill battle to revive the faltering stock."

Schulman also promises to be "fiscally responsible". Wow.

Is this what Mike and the Board were expecting?
And what is with moving back to the NASDAQ - feels like Mike is listening to Jeff Yabuki - "low single digit revenue grower and a durable company".

As a whole, T is a cluster, but there’s bound to be some good leaders out there that actually care for their people. What are the worst orgs?

when all of the A players are gone and you're left with the C players

I love my job and the people I work with. Even the ones who are a pain are still tolerable. However, for the last year or so, I hate coming into work the Tuesday after payday wondering if I’m next…and also seeing so many of my coworkers across multiple locations being laid off for no reason other than just coming to work and doing their job.

I also work in SA and constantly worry about losing my job knowing they just opened a new campus up in Dallas.

The CEO and COO needs to get off their a-s and come clean with employees setting the expectation for how many more layoffs can we expect before they cool it.

You will find some areas that may be better managed and functional. If you are being brought in at a higher level with a specialized job, for example, if you are an AI expert and are part of the chosen, inner circle it is probably still a good option. But I would read through these posts carefully as there is a lot of factual info that should be given careful consideration. There is no real innovation, profits are being made shifting jobs off shore, via premature implementation of AI and via RIFs; that is not sustainable as a long term strategy. The senior leadership team for the most part is incompetent in my opinion. The CFO has no healthcare knowledge, the CIO has crashed and burned at several companies. Look at public records and you will see that the SLT is not buying Elevance stock, with the exception of one 2.3 mil purchase by Gail to shore up quarterly earnings, they have spent 400k total in stock purchases over the last year and are ditching their shares whenever that can. The chief security officer left, supposedly due to questionable behavior re in house self monitoring. The culture is very much a caste system where the SLT and their minions pass down impossible to meet goals and then also I believe misrepresent up the chain that goals are being met. RIFs are constant and are not communicated; it is like a horror movie where people are disappeared in the night. This results in the people who are left having unreasonable workloads and overall makes for a miserable culture. Many people who were hired fully remote and never went into an office were required to go in 3 days and wouldn’t be shocked if it goes to 5. Expect raises that don’t keep pace with inflation and cr-p bonuses. Advancement opportunities are also limited. If the job has anything to do with provider data, that is a mess. I would never do a call center job at this company. If you go in with your eyes open and limit yourself to 40 hour weeks from the outset and are able to manage your stress and understand from the outset that it is not you it is them; then perhaps it will be workable for you. I would strongly caution anyone who has underlying anxiety or an inability to compartmentalize against this company. You don’t mention percentage wise what the difference in potential salary is, I would perhaps see if you can negotiate with the other organization for a future increase.

Posted by @bg+1k8g1dfer, well said.

As someone that is impacted, Layoffs are a result of a failure of management to achieve their designed business plan/goals. Mine had more to do with my compensation than performance. Going forward I will understand the business plan and strategy before committing my labor to another organization.

1. Rehaul of management, not just top level, but middle management as well. There are so many dept with a high turn over rate and that's not just a legal liability but also affects our products, ethics and the workers motivation. The best indicator of a problem are not surveys it turn over.

2. Get better tech. You cannot expect efficiency and better quality in our products when we have terrible tech. Idk which genius thought it was a good idea to buy surface or Microsoft products for a fintech company that handles large data. We don't need Apple products but Microsoft is barely a top

   5.FIG/MS should have more collaborations since both deal with clients and may need similar softwares.

3. Better inner mobility. Some people have amazing talents that are being wasted in certain depts and may do better in another. This goes back to point 1, but I have seen amazing talent leave because their managers blocked them from moving depts.

The best indicator of a company's future is the company's inner work culture.

“Today is a moment to move forward”
“Lean on one another for support” “Let’s move forward” “as we step ahead together” “remove complexity” “Thank you for all you will bring to Target’s next chapter” “remove barriers” “move forward with purpose”

We f’n get it.

He’s still our CEO, is he not? If he’s not still acting as CEO until February then what are we paying him for?

New CEO said on the earnings webcast we need to be leaner as a company and reduce in areas that no longer make sense. As I’ve been hearing 20% reduction in employees over the next 2 years

Really! J become chairwoman.. so many laid off (some were so good resources),so many are still suffering under some id*t thanks to the reorg

“
“We are going to take bold and fiscally responsible action to redefine Verizon’s trajectory at this critical inflection point for our company. We will rapidly shift to a customer-first culture, one that thrives on delighting our customers,” said Dan Schulman, Verizon CEO. “These will not be incremental changes. We will aggressively transform our culture, our cost structure, and the financial profile of Verizon in order to put our customers first, compete effectively, and deliver sustainable returns for our shareholders.””